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This file was generated by Descript 

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Speaker: It's the Casa-Cast.

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We've got Orange Credo.

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Speaker 2: The

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Speaker: Casa-Cast.

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Our company's neato.

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The Casa-Cast.

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Created by CosaGo.

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It's time for the show.

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Let's go!

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Hey, welcome to Casa-Cast.

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I'm your host, Steve Schwab.

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And today I'm with Mike
Mears from Vacay My Way.

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Hey Steve, it's good to see ya.

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Hey, good to see you too.

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Welcome to the show.

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Yeah, glad to be here.

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Mike, we've known each
other for a long time now.

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You've been our rep with different
OTAs several times over the years.

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, I'm really excited about this interview
because until yesterday, I wasn't

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aware that you're one of the co
founders of this new OTA, Vacay My Way.

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And It really makes my heart happy to see
that you're moving along and progressing.

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It's really exciting for you.

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Speaker 2: It really is, you
know, it's, it's been a, quite

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a, an eye opening experience.

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I would have never thought, you know,
five, even five, 10 years ago that I would

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be coming back and doing something like
this, you know, the stars aligned and it

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was the right fate and the right time.

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And so, yeah, I feel very
fortunate and blessed to do this.

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So cool.

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Speaker: Now, you've been in the
industry for about 17 years, right?

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Yeah.

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And maybe you can share with us
a little bit about that journey.

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Speaker 2: Yeah.

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So, I mean, I started with the first
round of, uh, VRBO employees right at

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the time when HomeAway actually was,
was brought out, it was about 2008.

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At that point, there wasn't a property
manager program or anything like that.

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It was really just, uh, get on
and list your one or two units.

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And, and I was actually, uh, touring
in a band at the time and working

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for Dell computers and a buddy of
mine got an internship at HomeAway

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and said, Hey, you know what?

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You should come over here and
hang out with me and make a

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paycheck at the same time.

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I wasn't married or had kids at the
time, so I said, sure, no problem.

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So I went over there and quickly
realized that they were on to something.

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You know, I had never thought
about the vacation space before.

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And after starting to talk to people
on the phones, listening to their

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passion, the fact that they were
buying secondary homes to set up their

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retirements, and all this stuff that
seemed like it had some real passion

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behind it, really lit a fire under me.

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And then between myself and about two
other people, we started looking a little

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bit broader with the product and going,
Hey, I bet you we can commercialize this.

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I bet you that there's
businesses out there that could

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use some benefit from this.

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And so we started knocking on doors and we
started talking and interviewing property

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managers that were out in the space that
we could find it in basically a phone

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book or on Yahoo directory at the time.

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And they all said the same thing.

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They were like, we've been looking
for some other way to grow.

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And so we kind of all held hands at that
time together and What was an 11 million

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dollar company at that point grew to a 350
million dollar company three years later.

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Yeah, you know it was Crazy experience.

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Never been in a company that has grown
that fast in my life or been around one.

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We did some amazing things.

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The company, as a lot of you well
know, grew, they went public and then

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eventually got bought by Expedia.

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And I was there for a lot of that.

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I always like to consider it a secondary
college education, really sitting up.

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I used to sit right behind the founders,
Brian Sharples and Carl Shepard and

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all those guys and listen to them.

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You know, argue back and forth, figure out
how to refine the product, make it better.

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You know, it was just a really awesome
opportunity to learn and, and still

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have my fingers in the day to day.

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Yeah.

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I understand.

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Sounds like a really great experience.

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Speaker: It was.

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So Mike, you mentioned that you were
with the band when you first started

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working for VRBO, the Expedia group.

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. You had an award that was a
pretty interesting experience

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for you, didn't you?

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Speaker 2: We did.

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We were very fortunate.

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The Austin music scene
was a great place for us.

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It's where I still am
actually to this day.

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Our band was signed and
touring at the time.

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I mean, I was working for another company,
but it gave us an opportunity to get

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in front of the John Lennon songwriting
contest, which is one of the more

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prestigious ones in our industry space,
especially for up and coming artists.

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And we got the opportunity
to compete and actually win.

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That award in 2014 and it was amongst a
bunch of very big industry moguls, people

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like slash and guitar virtuosos, like
Joe Satriani, Trisha Yearwood, um, really

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spanned a lot of different places, but we
got real feedback and an award out of it.

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And I still to this day consider that
one of the best experiences I ever had

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when it came to knowing that people are
genuine, they're real people and they

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like to talk to you like real people, you
know, it just kind of removed, I'd say

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the curtain on human beings in general.

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And so.

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I always kind of considered that as my
first chance of realizing that you can be

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whoever you want in this life, and you're
still human underneath, so it was cool.

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What was the best piece of feedback

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Speaker: you got from that experience?

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Speaker 2: They said, you're one of the
more innovative writers we've ever heard.

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There's a lot of different
styles that you push.

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Into the same song.

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It's okay to go ahead
and quit your day job.

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And so we ran it for a little while and
we didn't quite make it because the market

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changed and, and, and, and demand changed,
but we got to have those experiences

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for a few years and it was really great.

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That's really cool.

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Speaker: So today we're going to
be talking about Vacay My Way,

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your new startup that you're
getting going and you're growing.

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And we're going to speak about four things
that I didn't know about Vacay My Way.

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So number one is what
became my way does to change

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Speaker 2: the narrative for sure.

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So one of the major reasons why
I decided to jump back into this

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and actually captain a ship,
especially with the OTA industry as

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it is, is that it's all grown up.

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And I'd like to say that it's grown a
little too far up and not necessarily

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from any kind of negative way.

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It's just that companies get big, they get
expensive, you know, and, and they have

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to offset those costs to keep in business.

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Um, I saw that happening.

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And I saw a lot of property
managers having to offset their

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costs to offset that cost.

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Right.

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And so now we started to
see a pricing game happen.

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You know, markets that were at one
rate, we're now 20 percent higher

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than they were the year after that.

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And nobody could really figure
out what the magic potion was

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to continue to stay consistent.

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You know, and then we started to see
an interest from the hotels coming

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in and actually taking a little bit
of that real estate or that, that

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traveler real estate away from us.

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And you know, it just
really lit a fire under me.

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At the time I was working actually
funny enough for inhabit, I was doing

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commercial contracts with them and
I had met Jim who is our CEO at this

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point and we had kind of started playing
with this model because it represented

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the old model that we started where
we grew from 11 to 350 million in

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Verbo, but it had modern touches.

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And it became really clear that
that type of product doesn't

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exist in the space right now.

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Curiously, you know, our job here
is not really to reinvent the wheel.

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It's just to go back and learn from
our mistakes and create a greatest hits

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record of a product that focuses on the
things that need to be focused on with

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trimming all the fat off the other things.

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And that's really where vacay my way
has really come into its own is that.

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You find without having to pay host fees.

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First of all, you don't have to do that.

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The travelers also don't have a
postage service fee as well, so that

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helps us market it pretty easily.

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There's just a little bit of a wholesale
on the nightly, which also covers

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your credit card processing fees, and
also gives you guest screening as well

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and gives the travelers liability.

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All of those little pieces together.

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Wrap up and allow all three sides
to win at the end of the day.

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And that was the most important piece
to me was that the user yourself wins.

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We win and the traveler wins at the end
of the day, we've made a created for

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ourselves to saying that like anytime
that we build a product, uh, we can't

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build it unless all three sides win.

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And so from a narrative perspective,
we're trying to let people know

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that, Hey, it's okay to price your
units the way you want to price them.

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You don't have to add the extra
ambiguous booking fee or whatever it

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is to try and offset costs with us.

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You know, we want you to be able to
price accurately, be competitive in

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your own way and run your own business.

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You know, and that to me is what
I feel like has gotten a little

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bit distance tier, especially from
a marketing partner perspective.

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And we're looking to re disrupt that.

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That's really

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Speaker: cool.

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Yeah.

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Going back to the old ways.

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Yeah.

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I'll say this, that when the OTS
changed their business model.

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I don't think it's been good
for the industry as a whole

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Speaker 2: at all.

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Yeah, it's, it's been really difficult.

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I mean, you fight two things.

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I mean, some people think it's pure
greed, but at the other side of it,

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I really believe it's just growth.

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I mean, when you make decisions to
go public, now you're in a completely

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different arena of politics, and then you
get purchased by an even bigger giant in

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the industry, and they have a complete
mantra and way of doing things that they

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want you to adhere to, you know, and
that's, that's tough to do, especially

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when the products are black and white.

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And so there's a lot of growth there.

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There's of work.

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So for number two, like you said,
compartmentalizing marketing

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Speaker: is crucial.

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Speaker 2: It really is.

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So one of the things we learned
growing up in the OTA space is not

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to put all your eggs in one basket.

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And we did that for a few years.

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We hired one big giant marketing
firm to kind of really handle

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our, our stuff, doing Super Bowl
ads and all that kind of stuff.

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And we found that they
didn't budget us correctly.

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We'd run out of money and then we'd
have to spend time raising more money

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or getting more bookings before we
could retarget and be effective again.

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And part of that was the reason, I mean,
I was at VRBO as an example, but that's

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part of the reason why Airbnb was able
to surpass us really quickly within about

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the 14th or 15th year, uh, 2014, 2015.

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That's because we ran out of money
and they had marketing steam and

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they ran right past us and we were
playing catch up ever since on that.

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And that was something I learned
really quickly that you can't let

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one person dictate your entire
journey from a marketing perspective.

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perspective.

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So with us, we have four
different firms that we work with.

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They all do different things.

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And then we also have an internal team,
which is our gorilla marketing team.

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They get to have the fun.

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They actually market
your brand specifically.

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And then the external team works on
doing the destination work, the feeder

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markets and how we drive travelers.

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So we love being able to
have both pieces of it.

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It's, you know, it's not just about
the destination, although I feel like

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that's one thing that's also missing
and we can talk about that later.

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But the second piece is actually
showing your brand connecting

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the market to your brand.

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Those three pieces in a
line should, should exist.

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And to me, that's a travel
confidence builder and itself that

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is missing in the industry right now.

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Steve V2: So for number three,
you said future proofing

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your company the right way.

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Speaker 2: Yeah.

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Our CEO, Jim is from Southwest
airlines and he was part of the

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team that built the original reward
system back in the late two thousands

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that everybody loves so much.

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You know, you could buy three
flights and get a free one out of it.

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It was like the business travelers, like,
Love dream basically, you know, they were

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able to take their families on vacation
for free, you know on flights and all

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that And we basically kind of re injected
that same kind of reward system where you

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immediately save with us even starting
from scratch So, you know a traveler

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comes in our reward system allows us to
ebb and flow and how much savings they

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get Which allows us to play with the
market depending on what's going on As

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an example a traveler saves 100 on us
on their first booking No matter what.

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And it was important to us, we
were talking about all three

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sides winning earlier, about
being able to give before we get.

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And that is something that also doesn't
exist in marketing partnerships.

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You've got to sign up and commit
yourself before we'll commit to you.

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And that to me is backwards.

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And so we found a way to build a
product where we had enough margin to

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where we could play with the numbers
like this to give travelers an essence

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of feeling like they're getting
something for their money immediately.

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And then they get points
for every state too.

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Speaker: Really

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Speaker 2: cool.

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So,

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Speaker: so for number four, you said.

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Creating a mindset change on
merchandising listings on channels.

00:11:00.319 --> 00:11:03.639
Speaker 2: Yeah, so this was kind of going
back to what we were talking about earlier

00:11:03.679 --> 00:11:08.419
is, you know, everybody's kind of been
merchandising and pricing their units kind

00:11:08.419 --> 00:11:12.999
of based on a bit of a fear model, really,
which is, I have to make my nut, you know,

00:11:12.999 --> 00:11:14.829
I have to make this much money this year.

00:11:14.829 --> 00:11:15.859
This is where I've got to be.

00:11:16.159 --> 00:11:19.969
So I'm going to price accordingly to that,
whether it's market correct or it's not.

00:11:20.479 --> 00:11:23.809
And not being able to determine
your own path to me is a big no, no.

00:11:24.029 --> 00:11:27.379
You know, and for us, we challenge
ourselves every day to find ways

00:11:27.409 --> 00:11:30.439
to get on the phone, interview more
property managers, showing the value

00:11:30.439 --> 00:11:33.539
of what we're doing to where they can
remove that booking fee or they can

00:11:33.539 --> 00:11:36.939
remove that credit card processing
fee because we cover it or remove that

00:11:36.939 --> 00:11:38.629
liability fee because we cover it.

00:11:38.659 --> 00:11:43.149
You know, that's can be anywhere
from a hundred to 150 in fees that

00:11:43.149 --> 00:11:46.729
will absolutely drive a traveler
over the mark to book again.

00:11:47.024 --> 00:11:47.944
It's all about value

00:11:48.444 --> 00:11:52.394
Speaker: so Mike, you mentioned
that pricing your own way and making

00:11:52.394 --> 00:11:56.264
sure that the fees, the OTE fees
aren't pushing things over to the

00:11:56.294 --> 00:11:59.204
edge of making the unit unrentable.

00:11:59.714 --> 00:12:02.914
Can you talk a little bit about what your
fees are or maybe we'll share that here?

00:12:02.914 --> 00:12:03.594
Yeah, absolutely.

00:12:03.664 --> 00:12:03.854
Yeah,

00:12:03.854 --> 00:12:04.274
Speaker 2: absolutely.

00:12:04.274 --> 00:12:07.334
We are very, very basic when it comes
to fees and it's a wholesale fee.

00:12:07.404 --> 00:12:08.034
That's all it is.

00:12:08.554 --> 00:12:12.254
So what that means is that we take
nine and a half percent of the nightly.

00:12:12.534 --> 00:12:14.054
And we mark that up on our site.

00:12:14.154 --> 00:12:15.514
So, give you an example.

00:12:15.754 --> 00:12:19.004
If you've got a 200 a night place, it's
going to show up on our site for 219.

00:12:19.004 --> 00:12:21.024
50 as an example.

00:12:21.314 --> 00:12:22.804
And that's the only thing that we charge.

00:12:22.804 --> 00:12:25.584
There's no posted service fee
and there's no host fees to you.

00:12:25.944 --> 00:12:29.604
And that 19 bucks again covers your
credit card fees, ID screening and then

00:12:29.634 --> 00:12:31.214
liability for the traveler as well.

00:12:31.734 --> 00:12:34.574
Speaker: And are you able to
determine your own cancellation fees?

00:12:35.114 --> 00:12:37.004
Speaker 2: We have four
right now that we use.

00:12:37.034 --> 00:12:38.614
They are based on length of stay.

00:12:38.834 --> 00:12:41.864
Which is a little bit different than
what everybody else does, but we found

00:12:41.874 --> 00:12:45.884
that 98 percent of people are happy
with picking one of those four options.

00:12:46.114 --> 00:12:49.714
We do adhere to your closest
policy and streamline as far as

00:12:49.714 --> 00:12:51.024
for the integration standpoint.

00:12:51.374 --> 00:12:55.364
But another piece that we do mention
as well is that you do have a posted

00:12:55.404 --> 00:12:57.079
a rental agreement if you have one.

00:12:57.309 --> 00:12:59.619
In our booking feed, whenever
you make the booking.

00:12:59.619 --> 00:13:02.099
So the traveler can actually see
if there's any nuances that you

00:13:02.099 --> 00:13:03.359
need to put in there and whatnot.

00:13:03.809 --> 00:13:06.669
We do find a lot of times that property
managers want to call them back at a

00:13:06.669 --> 00:13:09.899
credit card on file for all different
reasons, whether it's their own

00:13:09.899 --> 00:13:13.609
accidental stuff or they want to upsell
them on local things that are going on.

00:13:13.859 --> 00:13:14.309
Speaker: Really cool.

00:13:14.874 --> 00:13:17.824
And are you able to speak to,
like, what's your strategy for

00:13:17.824 --> 00:13:21.514
like growing your, your demand, you
know, your traffic on the website?

00:13:21.554 --> 00:13:25.694
Do you have a novel way of doing it
or are you going traditional SEO or?

00:13:25.854 --> 00:13:26.664
Speaker 2: Oh, that's a great question.

00:13:26.674 --> 00:13:28.334
I think all of those things are played.

00:13:28.684 --> 00:13:31.364
But I think the biggest piece
is reverse marketing to me.

00:13:31.594 --> 00:13:35.654
And that is really focusing as
heavily as you can on the feeder.

00:13:35.979 --> 00:13:39.109
positioning of marketing instead of
the actual destinations because it will

00:13:39.109 --> 00:13:41.019
take you to the destinations, right?

00:13:41.319 --> 00:13:42.399
It's a two step process.

00:13:42.399 --> 00:13:46.119
So if we, if we know that as an
example, Boston, New York, and

00:13:46.139 --> 00:13:50.079
Chicago are 35 percent of the
beach market destination, right?

00:13:50.399 --> 00:13:51.949
Now we're going to hit that like crazy.

00:13:52.099 --> 00:13:55.979
You know, we're going to spend 30, 40, 50,
000 a month like marketing those areas.

00:13:56.139 --> 00:13:56.979
We'll put PR on it.

00:13:56.979 --> 00:13:59.969
We'll run USA Today giveaway ads,
all these things to bring the brand

00:13:59.969 --> 00:14:01.579
out to drive the travelers to there.

00:14:01.579 --> 00:14:04.279
And then as soon as we know that we're
getting that traffic, we retarget the

00:14:04.279 --> 00:14:06.159
traffic with our boots on the ground team.

00:14:06.879 --> 00:14:09.709
And then we start introducing the
property managers that are in the area.

00:14:09.709 --> 00:14:11.299
So it's a twofold process, right?

00:14:11.609 --> 00:14:13.809
So you create confidence by
saying, okay, you're this person.

00:14:13.824 --> 00:14:14.104
brand.

00:14:14.104 --> 00:14:14.904
You're posted everywhere.

00:14:14.904 --> 00:14:16.054
I should probably check you out.

00:14:16.344 --> 00:14:18.554
But then by the time you get in there,
you start realizing, Oh, there's a

00:14:18.554 --> 00:14:22.054
living, breathing ecosystem there of
people that manage businesses and there's

00:14:22.054 --> 00:14:25.284
professionals and it just has a little
bit more of a, you knocked on the door

00:14:25.294 --> 00:14:29.054
and met the person face to face feel
without having that physical experience.

00:14:29.124 --> 00:14:29.334
Right.

00:14:29.464 --> 00:14:29.984
Speaker: Really cool.

00:14:30.314 --> 00:14:33.914
And so you allow the property
managers to speak directly to.

00:14:33.915 --> 00:14:35.164
Yes,

00:14:35.164 --> 00:14:35.324
Speaker 2: sir.

00:14:35.324 --> 00:14:35.684
We do.

00:14:35.794 --> 00:14:37.914
Having unfiltered communication is key.

00:14:38.314 --> 00:14:40.904
I mean, just to be completely
transparent, we realize that that's

00:14:40.904 --> 00:14:44.044
a risk that gives you an opportunity
to take it off site if you need to.

00:14:44.344 --> 00:14:48.574
But quite frankly, if we're doing our
job, unless there's a problem, most people

00:14:48.574 --> 00:14:51.704
stay loyal to it because they're making
the same money at the end of the day.

00:14:52.104 --> 00:14:54.424
Like I said, I mean, we realize
that this is your business.

00:14:54.454 --> 00:14:57.434
And so if you've got a grumpy
traveler that you just cannot

00:14:57.444 --> 00:14:59.284
satiate, do what you need to do.

00:14:59.554 --> 00:14:59.784
Right.

00:14:59.804 --> 00:15:03.794
You know, there's no reason for us to sit
here and gripe over one booking, you know,

00:15:03.894 --> 00:15:09.324
Speaker: I think that, uh, there are some
actors out there in the industry as a

00:15:09.324 --> 00:15:13.924
whole, who will always look to, you know,
take advantage of something like that.

00:15:13.974 --> 00:15:18.544
But I think our industry as a
whole, and especially the Costco

00:15:18.584 --> 00:15:22.304
ecosystem, we're really here to
do the right things by people.

00:15:22.304 --> 00:15:24.994
And if you've got a good booking
that's come through, we're So

00:15:25.524 --> 00:15:27.564
everybody understands that OT is
going to make the money to, to

00:15:27.574 --> 00:15:29.034
continue to drive traffic to you.

00:15:29.034 --> 00:15:33.404
So there's a lot of good actors in
this, you know, in this industry and

00:15:33.424 --> 00:15:34.414
those are the people we count on.

00:15:34.894 --> 00:15:35.394
Speaker 2: I agree.

00:15:35.434 --> 00:15:37.234
You know, it's been really awesome.

00:15:37.274 --> 00:15:38.664
As crazy as it is.

00:15:38.664 --> 00:15:41.324
And as long as I've been around, I
have never been to a Casa con and

00:15:41.324 --> 00:15:45.424
I got to say, uh, meeting a lot of
the different property managers and

00:15:45.424 --> 00:15:49.854
franchisees and just watching everybody
really relay on each other and be open

00:15:49.944 --> 00:15:51.594
about their strengths and weaknesses.

00:15:51.864 --> 00:15:53.314
That is the way you grow.

00:15:54.279 --> 00:15:55.529
That's how you grow an industry.

00:15:55.939 --> 00:15:58.719
You know, if you want traveler
confidence, you need to show that the

00:15:58.719 --> 00:16:00.519
businesses have confidence in each other.

00:16:00.569 --> 00:16:00.859
Yeah.

00:16:00.909 --> 00:16:01.469
Huge.

00:16:01.559 --> 00:16:01.809
Yeah.

00:16:01.809 --> 00:16:02.359
I think so.

00:16:02.359 --> 00:16:03.049
Great job, Steve.

00:16:03.059 --> 00:16:03.289
Speaker: Thank

00:16:03.289 --> 00:16:03.449
Speaker 2: you.

00:16:04.129 --> 00:16:05.389
Speaker: It's, it's the people.

00:16:05.539 --> 00:16:09.059
If I'm able to see far, it's because I
stand on the shoulders of giants, right?

00:16:09.089 --> 00:16:09.449
Like I

00:16:09.449 --> 00:16:09.789
Speaker 2: agree.

00:16:09.859 --> 00:16:11.089
Speaker: These are beautiful people here.

00:16:11.119 --> 00:16:15.939
All unified together by, you know, a credo
and a belief and contractually by a, uh,

00:16:15.999 --> 00:16:17.989
territories that are, are non competing.

00:16:18.599 --> 00:16:22.039
So it just builds an environment
of trust and sharing and good

00:16:22.039 --> 00:16:23.189
information back and forth.

00:16:23.879 --> 00:16:24.669
I'm really excited about it.

00:16:24.719 --> 00:16:25.489
So thank you for that.

00:16:25.739 --> 00:16:26.329
Speaker 2: I agree.

00:16:26.569 --> 00:16:29.399
Speaker: So Mike, as we're starting
to wind down, tell me, what's

00:16:29.399 --> 00:16:32.719
your favorite It's the first
letter from the Orange Credo.

00:16:33.389 --> 00:16:35.669
Speaker 2: You know, I had to look through
this because I was like, Orange Credo.

00:16:35.669 --> 00:16:36.359
I kind of freaked out.

00:16:36.359 --> 00:16:38.569
We're a relatively new
partner, just so that you know.

00:16:38.889 --> 00:16:41.219
So I had to go look up, and
I was like, What's Credo?

00:16:41.259 --> 00:16:41.669
Okay.

00:16:42.019 --> 00:16:43.279
And so I realized it's an acronym.

00:16:43.289 --> 00:16:47.139
So, for me, actually reading through
all of it, I think E, for excellence,

00:16:47.139 --> 00:16:48.509
was probably my favorite one.

00:16:48.509 --> 00:16:51.379
Because I think it's, It's a
pretty broad term that explains

00:16:51.379 --> 00:16:52.469
what we're trying to do.

00:16:52.839 --> 00:16:56.649
Um, in order to be best in class, you
have to think outside of yourself first.

00:16:57.069 --> 00:17:01.339
And it's create excellence is to create
excellence and others before yourself.

00:17:01.789 --> 00:17:05.959
And to me, that is where we are always
going to lead with this product is, you

00:17:05.959 --> 00:17:08.739
know, we're going to say lean and mean
focus on the things that matter, but

00:17:08.739 --> 00:17:11.439
making sure that at the end of the day, if
you're going to use this, you're going to,

00:17:11.629 --> 00:17:15.299
you're going to make money if it produces,
you know, and that's the whole goal here

00:17:15.299 --> 00:17:18.374
is to, you know, Keep you in business, let
you enjoy this industry that you love so

00:17:18.374 --> 00:17:21.904
much and feed your kids and, and retire
when you're ready to retire, you know,

00:17:21.964 --> 00:17:23.484
we want to be part of that experience

00:17:23.814 --> 00:17:24.284
Speaker: really great.

00:17:25.575 --> 00:17:28.339
. Have you learned anything or
how do you really Like big

00:17:28.380 --> 00:17:30.230
takeaways from Casa Con so far?

00:17:31.150 --> 00:17:33.220
Speaker 2: You know, there's some
very smart business people here that

00:17:33.220 --> 00:17:34.610
are smarter than me, which is great.

00:17:34.650 --> 00:17:37.139
One of the things that was mentioned
this morning, because we're scaling

00:17:37.140 --> 00:17:40.279
right now, was saying , focus on your
boots on the ground, and focus on the

00:17:40.289 --> 00:17:42.159
things that need to be done and handled.

00:17:42.419 --> 00:17:45.229
Because that'll attract better
leaders, basically, once you have that.

00:17:45.489 --> 00:17:48.719
And that would really open my eyes because
I've been so focused on leadership,

00:17:48.729 --> 00:17:50.919
growing a company as fast as we have.

00:17:50.919 --> 00:17:54.269
And so I love just the
experience that's here.

00:17:54.289 --> 00:17:56.749
There's a lot of property managers
that have been around for a long time.

00:17:56.749 --> 00:17:59.039
They may have sold the business
and then come back into the space.

00:17:59.049 --> 00:18:03.009
So there's a lot of knowledge here and
I feel like I learned something here.

00:18:03.009 --> 00:18:06.189
And to me, to learn something at
a trade show, being around for

00:18:06.189 --> 00:18:07.969
17 years, that's gold for me,

00:18:08.009 --> 00:18:08.269
Speaker: like

00:18:08.309 --> 00:18:09.579
Speaker 2: walking away
with something, you know?

00:18:09.709 --> 00:18:09.989
So,

00:18:10.584 --> 00:18:14.064
Speaker: Mike, congratulations
on VacayMyWay and your ascension

00:18:14.064 --> 00:18:16.834
to being a co founder,  I know
you're going to do well with it.

00:18:17.215 --> 00:18:21.044
And we're looking forward to working
with you, and if any of our partners

00:18:21.444 --> 00:18:24.014
are interested in signing up with
you, how do they get a hold of you?

00:18:24.175 --> 00:18:25.894
Speaker 2: So you can go
straight to vacaymyway.

00:18:26.175 --> 00:18:26.544
com.

00:18:26.955 --> 00:18:30.344
We also have a knowledge portal
at the very bottom of our

00:18:30.344 --> 00:18:31.824
webpage that is like a wiki.

00:18:32.155 --> 00:18:34.839
So, if you want to know how
to connect to us, All the

00:18:34.839 --> 00:18:36.299
instructions are there, ready to go.

00:18:36.689 --> 00:18:40.049
We are a self service Premier Partner
with Streamline, so you can get in and

00:18:40.049 --> 00:18:41.839
do it yourself if you have any problems.

00:18:42.139 --> 00:18:45.599
There's support buttons everywhere,
or you can call 888 VACAYMYWAY.

00:18:45.779 --> 00:18:46.649
You can get a hold of us.

00:18:46.729 --> 00:18:47.059
Perfect.

00:18:47.059 --> 00:18:47.679
Thanks again, Mike.

00:18:47.999 --> 00:18:48.909
Always good to see you, Steve.

00:18:48.919 --> 00:18:49.409
You too, pal.

00:18:49.699 --> 00:18:49.899
Yep.

00:18:50.269 --> 00:18:51.620
Speaker: It's the CasaCast Cast.

00:18:51.889 --> 00:18:53.449
We're so luxurious.

00:18:53.769 --> 00:18:54.580
The Cossack Cast.

00:18:54.830 --> 00:18:56.360
They all want to be us.

00:18:56.679 --> 00:18:57.862
The Cossack Cast.

00:18:57.862 --> 00:19:00.813
Just don't call it an Airbnb.

00:19:00.813 --> 00:19:01.305
Okay?

00:19:01.305 --> 00:19:02.899
It's the Cossack Cast.

00:19:03.429 --> 00:19:04.304
We've got orange credo.

00:19:04.304 --> 00:19:05.519
The Cossack

00:19:05.519 --> 00:19:05.659
Cast.

00:19:06.429 --> 00:19:08.194
Our company's NATO.