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In this episode of OFFBounds, Paula sits down with Jenna Bromberg, Chief Marketing Officer of Papa Johns, to explore how pizza, hospitality, and retail collide in her career journey. From Pizza Hut to Hilton to Carter’s and now Papa Johns, Jenna shares how each experience shaped her leadership and vision for the brand. We talk about personalization at scale, creative campaigns that break through culture (yes, even a garlic bath bomb 🧄🛁), and the balance between creativity and performance. She also gives us a peek into how Papa Johns is using data, loyalty, and innovation to stay at the center of family rituals and celebrations. If you’re curious about marketing that makes people hungry and engaged, this episode is for you.
Creators and Guests
What is OFFBounds Retail?
OFFBounds is where the world’s retail and commerce leaders go beyond headlines to talk about the decisions, strategies, and ideas shaping the future of the industry.
Every week, Paula Macaggi sits down in person with executives from leading brands, retailers, and technology companies for candid conversations about leadership, innovation, growth, and the realities behind building modern commerce businesses.
More than a traditional interview show, OFFBounds explores the human side of leadership: the risks taken, the lessons learned, the moments of reinvention, and the perspectives that rarely make it into press releases or conference stages.
Recorded in person with premium audio and video production, OFFBounds brings global commerce executives together in conversations designed to inform, challenge, and inspire the next generation of industry leaders.