The State of Retention Marketing

Traditionally, car reselling and buying has been a cumbersome process, taking 2-3 months and lacking transparency. Sellers often settle for less-than-ideal deals. Discover how Anuvrat Gaurav is revolutionizing this with digital innovation in the MEA region.

  • (01:23) - Unplanned Ascension: A Retailer's Journey to Business Leadership
  • (04:36) - Navigating Customer-Centric Retail Challenges
  • (08:02) - Orchestrating Success: Navigating Complex Organizations vs Agile Startups
  • (10:41) - Transforming Car Trading: Insights from the Middle East Market
  • (14:54) - Technology's Evolution in Car Trading: From Assistance to Independence
  • (18:44) - Simplified Car Trading: Transparent Pricing for Hassle-Free Transactions
  • (28:00) - Unlocking Trust: The Key to Retention
  • (31:17) - What is Good for Customer is Good for Business
  • (34:49) - Creating a Customer-Centric Car Trading Ecosystem
  • (41:05) - Streamlining Car Buying: From Consideration to Purchase in Three Days
  • (49:06) - Balancing Technology, Retention, and Profitability in E-Commerce
  • (56:44) - Understanding Short-Term Choices in Business: Compulsions and Challenges
  • (01:00:45) - Enhancing User Experience Through Personalization and Data Utilization
  • (01:05:34) - Navigating Technology Trends in the UAE Ecosystem

What is The State of Retention Marketing ?

Join Ankur Gattani, as he dives into engaging conversations with decision-makers face-to-face. These discussions are not your average chit-chat – he's getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, Ankur covers all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.