Inside the Practice

In this special Inside the Practice episode, Olivia Wolf turns the mic toward her co-host, Matt Shortt, for a candid conversation about his path through healthcare. From working the front desk in high school to a 15-year clinical career in orthopedics, launching a private practice, and stepping into executive leadership with an MBA.

Matt shares the leadership lessons he’s learned along the way: why people-pleasing isn’t leadership, how honesty and accountability build trust, and why sustainable systems matter more than “burnout” narratives. The conversation also explores the realities physicians face in today’s healthcare environment; high expectations, limited room to fail, and systemic pressures that require advocacy and coalition-building.

You’ll hear what brought Matt to KZA, how he views KZA’s consulting approach as “surgical” and actionable, and why he’s optimistic about the future of private practice; especially for leaders willing to be bold, stay curious, and “embrace their rebel.”

Creators and Guests

Host
Matthew Shortt
Matthew Shortt is a respected healthcare leader with extensive experience in musculoskeletal care, clinical operations, and organizational leadership. He has over a decade of clinical practice in orthopedics, including founding and managing a successful private orthopedic practice in Blacksburg, VA. Throughout his career, Matthew has also served as a clinical preceptor and lecturer for multiple physician assistant programs, mentoring future healthcare providers.
Host
Olivia Wolf
Olivia J. Wolf, MBA, CPC, is a seasoned healthcare executive with more than 25 years of experience across medical coding, revenue cycle, clinical operations, practice administration, and business development.

What is Inside the Practice?

Inside the Practice is our monthly podcast featuring longer, in-depth conversations with physicians, practice leaders, and industry experts. Each episode dives into the real challenges and opportunities facing medical practices today, offering insights and strategies to help you stay informed, adaptable, and ready for what’s next.