In this episode, Steven Hermann and Kale Flaspohler sit down with Melissa Tompkins—practice management consultant, speaker, and founder of South Coast Veterinary Management Solutions. From her unexpected start in the veterinary field (thanks to a cat named Crash) to managing multiple hospitals and launching leadership groups across Southern California, Melissa shares her journey and passion for helping veterinary teams thrive.
🚨 Key Takeaways:
- Why practice managers are the linchpins of veterinary success
- How consultants can be the fire extinguisher before your clinic is in flames
- The truth about communication breakdowns in clinics (hint: it’s 98% of your problem)
- How Melissa’s talks on “creating your own drama” and “setting boundaries” empower overwhelmed teams
- Her unique approach to tackling compassion fatigue and why it matters now more than ever
🐾 Plus, hear about Melissa’s surprise performance at the 1984 Olympics, her cat ears branding, and what she learned from a fish named Bob.
📣 Don’t miss this candid, insightful, and laugh-filled conversation aimed at inspiring better leadership and healthier clinics.
👍 Like, comment, and subscribe for more conversations that educate, advocate, and inspire veterinary professionals.
What is The Vet’Ed Podcast?
Are you a passionate veterinarian seeking to elevate your practice and make a lasting impact in the field?
Welcome to "The Vet'Ed Podcast". Join Steven Hermann, Kale Flaspohler and Lindo Zwane - industry experts and thought leaders, as they delve into tailored strategies and nurturing relationships to empower privately owned veterinary practices.
Tune in the first and third Wednesday of the month to gain invaluable insights, tips, and inspiration to thrive in your independent clinic. Together, let's build a community dedicated to advancing veterinary care. Subscribe now and embark on a journey towards lasting success in your practice.