The Leader Factor

In this episode, we break down what non-HR executives need to understand about the critical role of psychological safety in building high-performing, innovative teams. For HR and L&D leaders, this conversation is essential to influencing executive buy-in and driving culture by design.

Discover how psychological safety impacts 10 key business outcomes—like customer experience, employee engagement, and innovation—and why it’s more than just an HR initiative. Learn actionable strategies to create an environment where vulnerability is rewarded, not punished, and where your teams can consistently execute and innovate.

Episode Chapters:
01:24 - Episode Start
04:50 - 10 Business Outcomes of Psychological Safety
14:05 - The Moral Argument
18:21 - The Performance Argument
31:10 - The Consequences of Low Psychological Safety

✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/what-non-hr-execs-need-to-know-about-psychological-safety

What is The Leader Factor?

[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.