Real-World Strategies for Skilled Nursing Outreach

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the second episode in a two-part series on skilled nursing facilities. Drawing on their experience managing outreach services, the group shares practical insights and real-world solutions.

• Collecting specimens (02:14): Key considerations for various options for specimen collection in skilled nursing facilities, including staffing, scheduling, and training across different care settings.
• Transporting specimens (09:28): How organizations have successfully managed specimen transport using couriers, laboratory staff, and skilled nursing facility personnel.
• Maintaining strong relationships (15:47): Strategies for sustaining partnerships amid ownership changes and other operational challenges.

You can get more on this topic in these resources: 

• “Establishing Successful Relationships With Skilled Nursing Facilities,” the first episode in this two-part podcast series. 
• “Discover the value of skilled nursing facility collaborations,” an article from Daigle outlining the benefits of collaboration. 
• “Best practices for supporting lab testing in skilled nursing facilities,” an article from Hermansen. 

What is Leveraging the Laboratory?

A Mayo Clinic podcast for administrators, outreach managers, and laboratory professionals hosted by Jane Hermansen, outreach manager at Mayo Clinic Laboratories, on how to best leverage and optimize the laboratory for patients, clients, and staff.