Press 1 For Nick

In this captivating podcast episode, we embark on a journey of leadership, empathy, and building extraordinary company culture with none other than Claude Silver, the Chief Heart Officer at VaynerMedia. Discover the art of leading with heart, as Claude shares her unique insights and experiences.

Claude's fascinating stories, from her heartwarming connection with her Nana to the creation of VaynerMedia's "Honey Empire," will leave you inspired and enlightened. Explore the significance of emotional optimism, the power of empathy, and the people-first philosophy that fuels her leadership.

If you're a leader or aspiring to be one, don't miss this episode. Claude Silver's wisdom and passion will transform your perspective on leadership and help you understand the real ROI of a great company culture. Tune in and be ready to unleash your inner leader!



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LISTENER SUPPORT

Purchase Nick’s books: 
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide

Apparel: https://www.teepublic.com/user/press-1-for-nick 

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BOOK RECOMMENDATIONS:
Learn about all the guests book recommendations here: https://press1fornick.com/books/ 

BROUGHT TO YOU BY:
VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ 

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ 

SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Creators and Guests

Host
Nick Glimsdahl
Podcast Host

What is Press 1 For Nick?

Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.