PlastChicks

PlastChicks host Lynzie Nebel is solo in this episode recorded live on the rooftop during the Global Tech Day 2026 at the new LS Mtron Global Tech Center in South Korea. She interviews John Wiley, VP of Operations, LS Mtron Injection Molding Machine. They discuss what makes a good service organization, understanding customer expectations and pain points, building customer trust, the role of the new Global Tech Center, the advantage of being able to see equipment in person, hybrid injection molding machines, progress in manufacturing automation and the profile of successful technicians.

Notes
Watch the PlastChicks podcast on the SPE YouTube Channel.

PlastChicks is sponsored by SPE-Inspiring Plastics Professionals and the Plastics Industry Association. Look for new episodes on the first Friday of every month.

What is PlastChicks?

PlastChicks – The Voices of Resin, is a plastics podcast hosted by Lynzie Nebel and Mercedes Landazuri, talking about popular plastics topics and the people inspiring the industry! This podcast is sponsored by SPE-Inspiring Plastics Professionals. Look for new episodes the first Friday of every month.