FULL COMP: The Voice of the Restaurant Industry Revolution

He was the Chief Restaurant Officer of Union Square Hospitality Group with 20+ locations. Then he became the president of BarTaco, a restaurant group with 30+ locations across 10 states. In his spare time became a master sommelier. By all metrics, Sabato Sagaria is a huge success. 
But with such a high failure rate in the industry, what elements are required to achieve that level of success? Today, Sabato teaches us the lessons he learned while working with the best to become the best.
Click to sign up for our weekly newsletter.
Click here to book time on my personal calendar.
Click here to download our Restaurant Recovery Guide.
Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.
Highlights

Redefining leadership at Union Square Hospitality Group
Rolling out a zero-tipping initiative
The importance of trust and transparency
A one-size-fits-one approach
Possessing a growth mindset/focus
Can every job be your dream job?
Creating growth opportunities within your company
The importance of word-of-mouth advertising
How to create word-of-mouth advertising
Guest communication strategies
100% table touches
WTF moments
The perils and benefits of integrating with a larger company
Lessons learned from a giant corporate structure

Show Notes

He was the Chief Restaurant Officer of Union Square Hospitality Group with 20+ locations. Then he became the president of BarTaco, a restaurant group with 30+ locations across 10 states. In his spare time became a master sommelier. By all metrics, Sabato Sagaria is a huge success. 

But with such a high failure rate in the industry, what elements are required to achieve that level of success? Today, Sabato teaches us the lessons he learned while working with the best to become the best.

Click to sign up for our weekly newsletter.

Click here to book time on my personal calendar.

Click here to download our Restaurant Recovery Guide.

Want to streamline your front-of-house operations and increase sales? Head over to http://restaurants.yelp.com/fullcomppodcast to claim your free page and learn more about these powerful tools for your business.

Highlights

  • Redefining leadership at Union Square Hospitality Group
  • Rolling out a zero-tipping initiative
  • The importance of trust and transparency
  • A one-size-fits-one approach
  • Possessing a growth mindset/focus
  • Can every job be your dream job?
  • Creating growth opportunities within your company
  • The importance of word-of-mouth advertising
  • How to create word-of-mouth advertising
  • Guest communication strategies
  • 100% table touches
  • WTF moments
  • The perils and benefits of integrating with a larger company
  • Lessons learned from a giant corporate structure


What is FULL COMP: The Voice of the Restaurant Industry Revolution?

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away?

I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP.

Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack their biggest wins, hardest lessons, and the strategies that changed everything.

No fluff, no filler—just actionable insights to help you boost profits, build your brand, and create the kind of restaurant you’ve always dreamed of.

So, if you’re ready to stop spinning your wheels and start seeing results, hit subscribe.