How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still

An interview with Dan Woods, Global Head of Intelligence for F5 and former FBI Special Agent and CIA Cyber-Operations Officer.

Show Notes

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire nation.

Bonus show notes: You can see Dan's fierce beard here.

What is To Catch a Fraudster?

To Catch a Fraudster is a podcast for eCommerce merchants and enterprise security professionals who dream of vengeance on the thieves, hackers, and con artists stealing their revenue and customer data. Merchant Fraud Journal interviews the entrepreneurs, fraud experts, and corporate leaders on the front lines of the war against fraud. Join us to hear their real-world stories about the weird, the bold, and the infuriating of fraudster attacks. Learn from the mistakes of others and implement the tactics, strategies, and technologies you need to secure your store or protect your corporate systems from attack.