{"version":"1.0.0","segments":[{"speaker":"CJ","startTime":101.77537323883939,"endTime":101.93143112485656,"body":"We're"},{"speaker":"CJ","startTime":101.93143112485656,"endTime":102.33143112485655,"body":"live,"},{"speaker":"Duke","startTime":102.85143112485656,"endTime":103.13143112485656,"body":"Okay."},{"speaker":"CJ","startTime":103.69143112485655,"endTime":103.90143112485656,"body":"not"},{"speaker":"CJ","startTime":103.90143112485656,"endTime":104.12143112485656,"body":"live"},{"speaker":"CJ","startTime":104.44143112485655,"endTime":104.81143112485655,"body":"currently,"},{"speaker":"CJ","startTime":104.83143112485655,"endTime":105.12143112485656,"body":"just,"},{"speaker":"CJ","startTime":105.12143112485656,"endTime":105.21143112485656,"body":"you"},{"speaker":"CJ","startTime":105.21143112485656,"endTime":105.47143112485655,"body":"know,"},{"speaker":"CJ","startTime":105.53143112485655,"endTime":106.01143112485656,"body":"recording."},{"speaker":"Duke","startTime":106.55143112485655,"endTime":106.64143112485655,"body":"Oh,"},{"speaker":"Duke","startTime":109.05143112485655,"endTime":109.40143112485656,"body":"Someday"},{"speaker":"Duke","startTime":109.40143112485656,"endTime":109.50143112485655,"body":"we'll"},{"speaker":"Duke","startTime":109.50143112485655,"endTime":109.66143112485656,"body":"get"},{"speaker":"Duke","startTime":109.66143112485656,"endTime":109.81143112485655,"body":"this"},{"speaker":"Duke","startTime":109.81143112485655,"endTime":110.10143112485656,"body":"smooth."},{"speaker":"Duke","startTime":110.11143112485655,"endTime":110.43143112485656,"body":"Someday"},{"speaker":"Duke","startTime":110.43143112485656,"endTime":110.70143112485655,"body":"after"},{"speaker":"Duke","startTime":110.70143112485655,"endTime":110.91143112485656,"body":"we're"},{"speaker":"Duke","startTime":110.94143112485656,"endTime":111.20143112485655,"body":"past"},{"speaker":"Duke","startTime":111.20143112485655,"endTime":111.28143112485655,"body":"our"},{"speaker":"Duke","startTime":111.28143112485655,"endTime":111.58143112485655,"body":"hundredth"},{"speaker":"Duke","startTime":111.58143112485655,"endTime":111.96143112485656,"body":"episode,"},{"speaker":"Duke","startTime":111.96143112485656,"endTime":112.35143112485656,"body":"hopefully."},{"speaker":"Carleen","startTime":113.28143112485655,"endTime":113.44143112485655,"body":"This"},{"speaker":"Carleen","startTime":113.51143112485656,"endTime":113.68143112485656,"body":"is"},{"speaker":"Carleen","startTime":113.68143112485656,"endTime":113.98143112485656,"body":"where"},{"speaker":"Carleen","startTime":113.98143112485656,"endTime":114.13143112485656,"body":"we"},{"speaker":"Carleen","startTime":114.13143112485656,"endTime":114.43143112485656,"body":"start"},{"speaker":"Carleen","startTime":114.43143112485656,"endTime":114.55143112485655,"body":"to"},{"speaker":"Carleen","startTime":114.55143112485655,"endTime":115.15143112485656,"body":"hear"},{"speaker":"Carleen","startTime":115.30143112485655,"endTime":115.73143112485656,"body":"Robert"},{"speaker":"Carleen","startTime":115.73143112485656,"endTime":116.30143112485655,"body":"talking"},{"speaker":"Carleen","startTime":116.35143112485656,"endTime":117.04143112485656,"body":"about,"},{"speaker":"Carleen","startTime":117.55143112485655,"endTime":118.27143112485655,"body":"um,"},{"speaker":"Carleen","startTime":118.65143112485656,"endTime":119.25143112485655,"body":"who,"},{"speaker":"Carleen","startTime":120.25143112485655,"endTime":120.45143112485655,"body":"who"},{"speaker":"Carleen","startTime":120.45143112485655,"endTime":120.66143112485656,"body":"has"},{"speaker":"Carleen","startTime":120.66143112485656,"endTime":121.05143112485655,"body":"access"},{"speaker":"Carleen","startTime":121.05143112485655,"endTime":121.20143112485655,"body":"to"},{"speaker":"Carleen","startTime":121.20143112485655,"endTime":121.52143112485655,"body":"what,"},{"speaker":"Carleen","startTime":121.57143012485656,"endTime":121.76143012485656,"body":"and"},{"speaker":"Carleen","startTime":121.76143112485656,"endTime":121.96143112485655,"body":"who"},{"speaker":"Duke","startTime":121.99143112485655,"endTime":122.37143112485656,"body":"Oh,"},{"speaker":"Carleen","startTime":123.39143112485655,"endTime":123.63143112485656,"body":"Woohoo."},{"speaker":"Duke","startTime":123.79143112485656,"endTime":123.97143062485655,"body":"no."},{"speaker":"Duke","startTime":123.97143062485655,"endTime":124.19143012485655,"body":"That"},{"speaker":"Duke","startTime":124.19143112485656,"endTime":124.42143112485655,"body":"was,"},{"speaker":"Duke","startTime":124.43143012485655,"endTime":124.63143012485655,"body":"that"},{"speaker":"Duke","startTime":124.63143112485656,"endTime":124.83143112485655,"body":"was"},{"speaker":"Duke","startTime":124.83143112485655,"endTime":125.08143112485655,"body":"then"},{"speaker":"Duke","startTime":125.09143112485656,"endTime":125.22143062485655,"body":"we"},{"speaker":"Duke","startTime":125.22143062485655,"endTime":125.48143012485656,"body":"put,"},{"speaker":"Duke","startTime":125.53143112485655,"endTime":125.73143112485656,"body":"we"},{"speaker":"Duke","startTime":125.73143112485656,"endTime":126.00143112485655,"body":"put"},{"speaker":"Duke","startTime":126.03143112485655,"endTime":126.70143112485655,"body":"after,"},{"speaker":"Duke","startTime":127.00143112485655,"endTime":127.42143112485655,"body":"after"},{"speaker":"Duke","startTime":128.16143112485656,"endTime":128.32143112485656,"body":"we"},{"speaker":"Duke","startTime":128.32143112485656,"endTime":128.48143112485656,"body":"put"},{"speaker":"Duke","startTime":128.48143112485656,"endTime":128.52143112485655,"body":"the"},{"speaker":"Duke","startTime":128.57143012485656,"endTime":129.05143012485655,"body":"before,"},{"speaker":"Duke","startTime":129.08143012485655,"endTime":129.49143012485655,"body":"after"},{"speaker":"Duke","startTime":129.50143012485654,"endTime":129.65143012485655,"body":"like"},{"speaker":"Duke","startTime":129.65143012485655,"endTime":129.78143012485654,"body":"that"},{"speaker":"Duke","startTime":129.78143112485657,"endTime":129.96143112485655,"body":"scene"},{"speaker":"Duke","startTime":129.96143112485655,"endTime":130.11143112485655,"body":"from"},{"speaker":"Duke","startTime":130.11143112485655,"endTime":130.42143062485655,"body":"space"},{"speaker":"Duke","startTime":130.42143062485655,"endTime":130.71143012485655,"body":"balls,"},{"speaker":"Duke","startTime":130.92143012485656,"endTime":131.00143012485654,"body":"you're"},{"speaker":"Duke","startTime":131.00143012485654,"endTime":131.22143012485657,"body":"looking"},{"speaker":"Duke","startTime":131.22143112485657,"endTime":131.35143062485656,"body":"at"},{"speaker":"Duke","startTime":131.35143062485656,"endTime":131.63143012485656,"body":"now,"},{"speaker":"Duke","startTime":132.01143012485656,"endTime":132.13143012485656,"body":"but"},{"speaker":"Duke","startTime":132.13143112485656,"endTime":132.22143112485657,"body":"what"},{"speaker":"Duke","startTime":132.63143112485656,"endTime":132.67143112485655,"body":"about"},{"speaker":"Duke","startTime":132.67143112485655,"endTime":132.78143112485657,"body":"then?"},{"speaker":"Duke","startTime":133.67143112485655,"endTime":133.86143112485655,"body":"We"},{"speaker":"Duke","startTime":133.86143112485655,"endTime":134.19143112485656,"body":"missed"},{"speaker":"Duke","startTime":134.19143112485656,"endTime":134.33143112485655,"body":"it"},{"speaker":"Duke","startTime":134.74143112485655,"endTime":134.99143112485655,"body":"just"},{"speaker":"Duke","startTime":135.03143112485657,"endTime":135.19143112485656,"body":"now."},{"speaker":"Duke","startTime":137.53143112485657,"endTime":138.17143112485655,"body":"Ah,"},{"speaker":"Duke","startTime":138.61143112485655,"endTime":138.90143112485657,"body":"okay."},{"speaker":"Duke","startTime":138.90143112485657,"endTime":139.10143112485656,"body":"Well,"},{"speaker":"Duke","startTime":139.11143112485655,"endTime":139.25143112485654,"body":"we're"},{"speaker":"Duke","startTime":139.25143112485654,"endTime":139.67143112485655,"body":"live."},{"speaker":"Duke","startTime":139.73143112485656,"endTime":140.11143112485655,"body":"And"},{"speaker":"Duke","startTime":140.11143112485655,"endTime":140.18143112485654,"body":"what"},{"speaker":"Duke","startTime":140.18143112485654,"endTime":140.20143112485655,"body":"are"},{"speaker":"Duke","startTime":140.20143112485655,"endTime":140.31143112485654,"body":"we"},{"speaker":"Duke","startTime":140.31143112485654,"endTime":140.48143112485656,"body":"talking"},{"speaker":"Duke","startTime":140.48143112485656,"endTime":140.65143112485657,"body":"about"},{"speaker":"Duke","startTime":140.65143112485657,"endTime":140.97143112485657,"body":"today?"},{"speaker":"CJ","startTime":141.58643112485657,"endTime":141.69643112485656,"body":"All"},{"speaker":"CJ","startTime":141.69643112485656,"endTime":141.82643112485655,"body":"right,"},{"speaker":"CJ","startTime":141.85643112485656,"endTime":142.06643112485656,"body":"Duke."},{"speaker":"CJ","startTime":142.06643112485656,"endTime":142.27643112485657,"body":"Today,"},{"speaker":"CJ","startTime":142.27643112485657,"endTime":142.39643112485658,"body":"we're"},{"speaker":"CJ","startTime":142.39643112485658,"endTime":142.49643112485654,"body":"going"},{"speaker":"CJ","startTime":142.49643112485654,"endTime":142.57643112485655,"body":"to"},{"speaker":"CJ","startTime":142.57643112485655,"endTime":142.76643112485655,"body":"talk"},{"speaker":"CJ","startTime":142.77643112485657,"endTime":142.97643112485656,"body":"about"},{"speaker":"CJ","startTime":142.98643112485655,"endTime":143.42643112485655,"body":"managing"},{"speaker":"CJ","startTime":143.42643112485655,"endTime":143.85643112485656,"body":"customer"},{"speaker":"CJ","startTime":143.86643112485655,"endTime":145.06643112485656,"body":"expectations."},{"speaker":"Duke","startTime":145.22143112485657,"endTime":145.24143112485655,"body":"It"},{"speaker":"Duke","startTime":145.25143112485657,"endTime":145.49143112485655,"body":"sounds"},{"speaker":"Duke","startTime":145.49143112485655,"endTime":145.58143112485658,"body":"like"},{"speaker":"Duke","startTime":145.58143112485658,"endTime":145.63143112485656,"body":"a"},{"speaker":"Duke","startTime":145.63143112485656,"endTime":145.80143112485655,"body":"lot"},{"speaker":"Duke","startTime":145.80143112485655,"endTime":145.86143112485655,"body":"of"},{"speaker":"Duke","startTime":145.86143112485655,"endTime":146.11143112485655,"body":"fun."},{"speaker":"Duke","startTime":146.12143012485654,"endTime":146.41143012485657,"body":"Sounds"},{"speaker":"Duke","startTime":146.44143112485656,"endTime":146.77143112485658,"body":"also"},{"speaker":"Duke","startTime":146.77143112485658,"endTime":147.01143112485656,"body":"very"},{"speaker":"Duke","startTime":147.01143112485656,"endTime":147.47143112485657,"body":"handy."},{"speaker":"CJ","startTime":148.06643112485656,"endTime":148.28643112485656,"body":"Oh,"},{"speaker":"CJ","startTime":148.28643112485656,"endTime":148.42643112485655,"body":"let"},{"speaker":"CJ","startTime":148.42643112485655,"endTime":148.53643112485656,"body":"me"},{"speaker":"CJ","startTime":148.53643112485656,"endTime":148.76643112485655,"body":"tell"},{"speaker":"CJ","startTime":148.76643112485655,"endTime":148.90643112485657,"body":"you,"},{"speaker":"CJ","startTime":148.90643112485657,"endTime":149.01643112485655,"body":"I"},{"speaker":"CJ","startTime":149.05643112485654,"endTime":149.25643112485656,"body":"think"},{"speaker":"CJ","startTime":149.25643112485656,"endTime":149.34643112485657,"body":"it's"},{"speaker":"CJ","startTime":149.34643112485657,"endTime":149.61643112485655,"body":"something"},{"speaker":"CJ","startTime":149.76643112485655,"endTime":149.85643062485656,"body":"that"},{"speaker":"CJ","startTime":149.85643062485656,"endTime":149.92643012485655,"body":"we"},{"speaker":"CJ","startTime":149.93643112485657,"endTime":150.23643062485655,"body":"all"},{"speaker":"CJ","startTime":150.23643062485655,"endTime":150.43643012485654,"body":"need"},{"speaker":"CJ","startTime":150.43643112485657,"endTime":150.53643112485656,"body":"to"},{"speaker":"CJ","startTime":150.53643112485656,"endTime":150.91643112485656,"body":"know."},{"speaker":"CJ","startTime":151.10643112485656,"endTime":151.28643112485656,"body":"and"},{"speaker":"CJ","startTime":151.28643212485656,"endTime":151.36643212485654,"body":"I"},{"speaker":"CJ","startTime":151.37643212485656,"endTime":151.63643212485655,"body":"think,"},{"speaker":"CJ","startTime":151.67643212485655,"endTime":151.84643212485656,"body":"you"},{"speaker":"CJ","startTime":151.85643112485656,"endTime":152.02643112485654,"body":"get"},{"speaker":"CJ","startTime":152.02643112485654,"endTime":152.30643112485654,"body":"better"},{"speaker":"CJ","startTime":152.30643212485654,"endTime":152.40643212485656,"body":"at"},{"speaker":"CJ","startTime":152.40643212485656,"endTime":152.50643212485656,"body":"it,"},{"speaker":"CJ","startTime":152.50643212485656,"endTime":152.59643212485656,"body":"the"},{"speaker":"CJ","startTime":152.59643212485656,"endTime":152.77643162485654,"body":"more"},{"speaker":"CJ","startTime":152.77643162485654,"endTime":153.20643112485655,"body":"experience"},{"speaker":"CJ","startTime":153.20643212485655,"endTime":153.30643212485654,"body":"you"},{"speaker":"CJ","startTime":153.31643112485654,"endTime":153.52643112485654,"body":"have"},{"speaker":"CJ","startTime":153.52643112485654,"endTime":153.61643112485655,"body":"in"},{"speaker":"CJ","startTime":153.61643212485654,"endTime":153.70643212485655,"body":"the"},{"speaker":"CJ","startTime":153.70643212485655,"endTime":154.38643212485655,"body":"ecosystem."},{"speaker":"CJ","startTime":154.57643212485655,"endTime":154.79643212485655,"body":"But"},{"speaker":"CJ","startTime":154.90643212485656,"endTime":155.30643212485654,"body":"even"},{"speaker":"CJ","startTime":155.30643212485654,"endTime":155.42643212485655,"body":"if"},{"speaker":"CJ","startTime":155.42643212485655,"endTime":155.53643212485656,"body":"you"},{"speaker":"CJ","startTime":155.54643112485655,"endTime":155.74643112485654,"body":"have"},{"speaker":"CJ","startTime":155.74643212485654,"endTime":155.79643162485655,"body":"a"},{"speaker":"CJ","startTime":155.79643162485655,"endTime":155.99643112485654,"body":"lot"},{"speaker":"CJ","startTime":155.99643212485654,"endTime":156.08643212485654,"body":"of"},{"speaker":"CJ","startTime":156.17643212485655,"endTime":156.72643162485656,"body":"experience"},{"speaker":"CJ","startTime":156.72643162485656,"endTime":156.86643112485655,"body":"in"},{"speaker":"CJ","startTime":156.87643112485654,"endTime":156.89643112485655,"body":"the"},{"speaker":"CJ","startTime":156.90643212485656,"endTime":157.58643212485654,"body":"ecosystem,"},{"speaker":"CJ","startTime":157.83643212485654,"endTime":158.15643212485656,"body":"there"},{"speaker":"CJ","startTime":158.15643212485656,"endTime":158.28643162485656,"body":"can"},{"speaker":"CJ","startTime":158.28643162485656,"endTime":158.55643112485654,"body":"still"},{"speaker":"CJ","startTime":158.55643112485654,"endTime":158.69643112485656,"body":"be"},{"speaker":"CJ","startTime":158.69643212485656,"endTime":158.86643162485655,"body":"some"},{"speaker":"CJ","startTime":158.86643162485655,"endTime":159.36643112485655,"body":"instances"},{"speaker":"CJ","startTime":159.44643112485656,"endTime":159.61643112485655,"body":"where"},{"speaker":"CJ","startTime":159.61643112485655,"endTime":159.92643112485655,"body":"things"},{"speaker":"CJ","startTime":159.92643112485655,"endTime":160.11643112485655,"body":"don't"},{"speaker":"CJ","startTime":160.11643112485655,"endTime":160.23643112485655,"body":"go"},{"speaker":"CJ","startTime":160.23643112485655,"endTime":160.38643112485656,"body":"your"},{"speaker":"CJ","startTime":160.38643112485656,"endTime":160.69643112485656,"body":"way."},{"speaker":"Duke","startTime":161.08143212485655,"endTime":161.23143212485655,"body":"Oh,"},{"speaker":"Duke","startTime":161.23143212485655,"endTime":161.39143212485655,"body":"for"},{"speaker":"Duke","startTime":161.39143212485655,"endTime":161.76143212485655,"body":"sure."},{"speaker":"Duke","startTime":161.85143212485656,"endTime":162.17143212485655,"body":"and"},{"speaker":"Duke","startTime":162.18143212485657,"endTime":162.40143212485657,"body":"since"},{"speaker":"Duke","startTime":162.40143212485657,"endTime":162.47143212485656,"body":"I"},{"speaker":"Duke","startTime":162.48143212485655,"endTime":162.63143212485656,"body":"don't"},{"speaker":"Duke","startTime":162.63143212485656,"endTime":162.76143212485658,"body":"want"},{"speaker":"Duke","startTime":162.76143212485658,"endTime":162.90143212485657,"body":"people"},{"speaker":"Duke","startTime":162.90143212485657,"endTime":162.98143212485655,"body":"to"},{"speaker":"Duke","startTime":162.98143212485655,"endTime":163.06143212485657,"body":"just"},{"speaker":"Duke","startTime":163.10143212485656,"endTime":163.28143212485656,"body":"take"},{"speaker":"Duke","startTime":163.28143212485656,"endTime":163.61143212485655,"body":"advice"},{"speaker":"Duke","startTime":163.61143212485655,"endTime":163.81143212485657,"body":"from"},{"speaker":"Duke","startTime":163.81143212485657,"endTime":164.19143212485656,"body":"me,"},{"speaker":"Duke","startTime":164.25143212485656,"endTime":164.35143212485656,"body":"a"},{"speaker":"Duke","startTime":164.35143212485656,"endTime":164.83143212485658,"body":"dummy,"},{"speaker":"Duke","startTime":165.07143212485656,"endTime":165.36143212485655,"body":"we"},{"speaker":"Duke","startTime":165.36143212485655,"endTime":165.67143212485655,"body":"brought"},{"speaker":"Duke","startTime":165.68143212485657,"endTime":165.96143212485657,"body":"in"},{"speaker":"Duke","startTime":165.96143212485657,"endTime":166.16143212485656,"body":"some"},{"speaker":"Duke","startTime":166.16143212485656,"endTime":166.47143212485656,"body":"hired"},{"speaker":"Duke","startTime":166.47143212485656,"endTime":166.79143212485656,"body":"guns"},{"speaker":"Duke","startTime":166.79143212485656,"endTime":166.90143212485657,"body":"for"},{"speaker":"Duke","startTime":166.90143212485657,"endTime":167.06143212485657,"body":"this"},{"speaker":"Duke","startTime":167.06143212485657,"endTime":167.40143212485657,"body":"episode,"},{"speaker":"Duke","startTime":167.43143212485657,"endTime":167.64143212485658,"body":"didn't"},{"speaker":"CJ","startTime":167.77143212485657,"endTime":168.00143212485656,"body":"Oh"},{"speaker":"CJ","startTime":168.00143212485656,"endTime":168.40143212485657,"body":"yeah!"},{"speaker":"CJ","startTime":169.09143212485657,"endTime":169.32143212485656,"body":"Oh"},{"speaker":"CJ","startTime":169.32143212485656,"endTime":169.89143212485658,"body":"yeah!"},{"speaker":"CJ","startTime":170.13143212485656,"endTime":170.30143212485655,"body":"Who"},{"speaker":"CJ","startTime":170.30143212485655,"endTime":170.41143212485656,"body":"we"},{"speaker":"CJ","startTime":170.41143212485656,"endTime":170.62143212485657,"body":"got,"},{"speaker":"CJ","startTime":170.62143212485657,"endTime":170.82143212485656,"body":"dude?"},{"speaker":"Duke","startTime":171.66143212485656,"endTime":171.78143212485656,"body":"We"},{"speaker":"Duke","startTime":171.78143212485656,"endTime":172.04143212485656,"body":"got"},{"speaker":"Duke","startTime":172.05143212485655,"endTime":172.63143212485656,"body":"Carleen"},{"speaker":"Duke","startTime":172.66143212485656,"endTime":173.15143212485657,"body":"Carter."},{"speaker":"Duke","startTime":174.67143212485655,"endTime":174.70143212485655,"body":"It's"},{"speaker":"Duke","startTime":174.71143212485657,"endTime":175.01143212485655,"body":"still"},{"speaker":"Duke","startTime":175.01143212485655,"endTime":175.37143212485657,"body":"Carter,"},{"speaker":"Duke","startTime":175.37143212485657,"endTime":175.83143212485658,"body":"right?"},{"speaker":"Duke","startTime":176.99143212485657,"endTime":177.14143212485658,"body":"I"},{"speaker":"Duke","startTime":177.39143212485658,"endTime":177.50143212485656,"body":"was"},{"speaker":"Duke","startTime":177.59143212485657,"endTime":177.71143162485657,"body":"like,"},{"speaker":"Duke","startTime":177.71143162485657,"endTime":177.93143112485657,"body":"which"},{"speaker":"Duke","startTime":177.93143212485657,"endTime":178.17143162485655,"body":"last"},{"speaker":"Duke","startTime":178.17143162485655,"endTime":178.35143112485656,"body":"name"},{"speaker":"Duke","startTime":178.35143212485656,"endTime":178.43143212485657,"body":"do"},{"speaker":"Duke","startTime":178.43143212485657,"endTime":178.49143212485657,"body":"I"},{"speaker":"Duke","startTime":178.49143212485657,"endTime":178.66143212485656,"body":"use?"},{"speaker":"Carleen","startTime":179.34143212485657,"endTime":179.72143212485656,"body":"Well,"},{"speaker":"Carleen","startTime":179.89143112485658,"endTime":180.67143112485655,"body":"formerly"},{"speaker":"Carleen","startTime":180.71143212485657,"endTime":181.51143212485658,"body":"Carleen"},{"speaker":"Carleen","startTime":181.51153212485656,"endTime":181.79133212485658,"body":"Greenlee."},{"speaker":"Carleen","startTime":182.37143212485657,"endTime":182.52143212485657,"body":"I"},{"speaker":"Carleen","startTime":182.57143212485659,"endTime":182.79143212485656,"body":"made"},{"speaker":"Carleen","startTime":182.83143212485658,"endTime":182.91143212485656,"body":"a"},{"speaker":"Carleen","startTime":182.91143212485656,"endTime":183.32143212485659,"body":"name"},{"speaker":"Carleen","startTime":183.64143212485658,"endTime":183.82143212485659,"body":"and"},{"speaker":"Carleen","startTime":183.82143212485659,"endTime":184.18143212485657,"body":"now"},{"speaker":"Carleen","startTime":184.19143212485656,"endTime":184.39143212485658,"body":"I"},{"speaker":"Carleen","startTime":184.39143212485658,"endTime":184.79143212485656,"body":"am,"},{"speaker":"Carleen","startTime":185.43143212485654,"endTime":185.87143212485657,"body":"Carleen"},{"speaker":"Carleen","startTime":185.89143212485658,"endTime":186.40143212485657,"body":"Carter."},{"speaker":"Carleen","startTime":186.54143212485656,"endTime":186.72143212485656,"body":"That's"},{"speaker":"Carleen","startTime":186.72143212485656,"endTime":186.88143212485656,"body":"my"},{"speaker":"Carleen","startTime":186.88143212485656,"endTime":187.24143212485654,"body":"married"},{"speaker":"Carleen","startTime":187.24143212485654,"endTime":187.51143212485655,"body":"name."},{"speaker":"Carleen","startTime":187.71143212485657,"endTime":188.00143212485656,"body":"So"},{"speaker":"Carleen","startTime":188.76143212485658,"endTime":188.86143212485655,"body":"I"},{"speaker":"Carleen","startTime":188.86143212485655,"endTime":189.02143212485657,"body":"always"},{"speaker":"Carleen","startTime":189.02143212485657,"endTime":189.24143212485657,"body":"thought"},{"speaker":"Carleen","startTime":189.24143212485657,"endTime":189.31143212485657,"body":"I"},{"speaker":"Carleen","startTime":189.31143212485657,"endTime":189.48143212485655,"body":"did"},{"speaker":"Carleen","startTime":189.48143212485655,"endTime":189.72143212485656,"body":"not"},{"speaker":"Carleen","startTime":189.72143212485656,"endTime":189.84143212485657,"body":"want"},{"speaker":"Carleen","startTime":189.84143212485657,"endTime":189.93143212485657,"body":"to"},{"speaker":"Carleen","startTime":189.93143212485657,"endTime":190.40143212485657,"body":"change"},{"speaker":"Carleen","startTime":190.42143212485655,"endTime":190.97143212485656,"body":"my"},{"speaker":"Carleen","startTime":191.13143212485656,"endTime":191.53143212485656,"body":"name"},{"speaker":"Carleen","startTime":191.54143212485656,"endTime":191.77138212485656,"body":"from"},{"speaker":"Carleen","startTime":191.77138212485656,"endTime":191.77148212485656,"body":"Carleen"},{"speaker":"Carleen","startTime":191.77148212485656,"endTime":192.70143162485658,"body":"Greenlee"},{"speaker":"Carleen","startTime":192.70143162485658,"endTime":192.86143112485655,"body":"because"},{"speaker":"Carleen","startTime":192.86143112485655,"endTime":193.02143112485658,"body":"I"},{"speaker":"Carleen","startTime":193.04143212485656,"endTime":193.38143212485656,"body":"felt"},{"speaker":"Carleen","startTime":193.38143212485656,"endTime":193.54143212485656,"body":"like"},{"speaker":"Carleen","startTime":193.54143212485656,"endTime":193.65143212485657,"body":"the"},{"speaker":"Carleen","startTime":193.66143212485656,"endTime":194.00143212485656,"body":"double"},{"speaker":"Carleen","startTime":194.00143212485656,"endTime":194.33143212485658,"body":"E's"},{"speaker":"Carleen","startTime":194.36143112485655,"endTime":194.87143112485657,"body":"everywhere"},{"speaker":"Carleen","startTime":194.88143212485656,"endTime":194.94143212485656,"body":"just"},{"speaker":"Carleen","startTime":195.01143212485655,"endTime":195.17143212485655,"body":"kind"},{"speaker":"Carleen","startTime":195.17143212485655,"endTime":195.25143212485656,"body":"of"},{"speaker":"Carleen","startTime":195.25143212485656,"endTime":195.54143212485656,"body":"flowed"},{"speaker":"Carleen","startTime":195.65143112485657,"endTime":195.73143112485656,"body":"so"},{"speaker":"Carleen","startTime":195.73143212485655,"endTime":196.11143212485655,"body":"well."},{"speaker":"Carleen","startTime":196.59143212485657,"endTime":196.77143212485657,"body":"But"},{"speaker":"Carleen","startTime":196.77143212485657,"endTime":196.94143212485656,"body":"then"},{"speaker":"Carleen","startTime":196.94143212485656,"endTime":197.03143212485656,"body":"I"},{"speaker":"Carleen","startTime":197.03143212485656,"endTime":197.25143162485656,"body":"met"},{"speaker":"Carleen","startTime":197.25143162485656,"endTime":197.36143112485655,"body":"my"},{"speaker":"Carleen","startTime":197.36143212485655,"endTime":197.68143212485654,"body":"future"},{"speaker":"Carleen","startTime":197.68143212485654,"endTime":198.07143212485656,"body":"husband"},{"speaker":"Carleen","startTime":198.16143312485656,"endTime":198.73143312485655,"body":"and"},{"speaker":"Carleen","startTime":199.21143212485657,"endTime":199.45143212485658,"body":"Car"},{"speaker":"Carleen","startTime":199.45143212485658,"endTime":199.67143212485655,"body":"Car"},{"speaker":"Carleen","startTime":199.67143312485655,"endTime":200.07143312485655,"body":"sounds"},{"speaker":"Carleen","startTime":200.13143212485656,"endTime":200.38143212485656,"body":"pretty"},{"speaker":"Carleen","startTime":200.38143212485656,"endTime":200.70143212485658,"body":"nice."},{"speaker":"Duke","startTime":201.84143312485656,"endTime":201.97143312485656,"body":"car."},{"speaker":"Carleen","startTime":202.19143212485656,"endTime":202.66143212485656,"body":"Yeah,"},{"speaker":"CJ","startTime":203.14143312485658,"endTime":203.79143312485655,"body":"Nice."},{"speaker":"Duke","startTime":203.94143212485653,"endTime":204.06143212485654,"body":"That's"},{"speaker":"Duke","startTime":204.06143312485653,"endTime":204.45143312485655,"body":"funny."},{"speaker":"Carleen","startTime":205.00143312485656,"endTime":205.13143312485656,"body":"work"},{"speaker":"Carleen","startTime":205.13143312485656,"endTime":205.16143312485656,"body":"with"},{"speaker":"Carleen","startTime":205.16143312485656,"endTime":205.19143312485656,"body":"that."},{"speaker":"CJ","startTime":206.98143312485655,"endTime":207.17143312485655,"body":"So"},{"speaker":"CJ","startTime":207.17143312485655,"endTime":207.83143312485657,"body":"Carleen"},{"speaker":"CJ","startTime":207.84143312485656,"endTime":208.17143312485655,"body":"is,"},{"speaker":"CJ","startTime":208.19143312485656,"endTime":208.49143262485654,"body":"very"},{"speaker":"CJ","startTime":208.49143362485654,"endTime":209.04143362485655,"body":"special,"},{"speaker":"CJ","startTime":209.04143362485655,"endTime":209.45143362485655,"body":"because"},{"speaker":"CJ","startTime":209.61143362485655,"endTime":209.84143312485654,"body":"she"},{"speaker":"CJ","startTime":209.84143312485654,"endTime":210.01143262485655,"body":"is"},{"speaker":"CJ","startTime":210.04143362485655,"endTime":210.26143312485655,"body":"our"},{"speaker":"CJ","startTime":210.26143312485655,"endTime":210.30143262485655,"body":"first"},{"speaker":"CJ","startTime":210.51143262485655,"endTime":210.69143262485653,"body":"CMA"},{"speaker":"CJ","startTime":212.39143262485655,"endTime":212.55143262485655,"body":"that"},{"speaker":"CJ","startTime":212.55143262485655,"endTime":212.73143262485655,"body":"we've"},{"speaker":"CJ","startTime":212.73143362485655,"endTime":212.96143362485654,"body":"had"},{"speaker":"CJ","startTime":213.01143362485652,"endTime":213.14143312485652,"body":"on"},{"speaker":"CJ","startTime":213.14143312485652,"endTime":213.23143262485655,"body":"the"},{"speaker":"CJ","startTime":213.23143262485655,"endTime":213.65143262485654,"body":"pod,"},{"speaker":"CJ","startTime":213.92143362485655,"endTime":214.04143362485655,"body":"I"},{"speaker":"CJ","startTime":214.04143462485655,"endTime":214.22143362485656,"body":"do"},{"speaker":"CJ","startTime":214.22143362485656,"endTime":214.78143262485654,"body":"believe."},{"speaker":"Carleen","startTime":214.90143362485654,"endTime":215.07143362485652,"body":"I'm"},{"speaker":"Carleen","startTime":215.07143362485652,"endTime":215.19143362485653,"body":"the"},{"speaker":"Carleen","startTime":215.19143362485653,"endTime":215.44143362485653,"body":"only"},{"speaker":"Carleen","startTime":215.44143362485653,"endTime":215.64143362485652,"body":"one."},{"speaker":"CJ","startTime":216.37143262485654,"endTime":216.62143262485654,"body":"I"},{"speaker":"Carleen","startTime":216.74143362485654,"endTime":216.92143362485655,"body":"Or"},{"speaker":"Carleen","startTime":216.92143362485655,"endTime":217.2814336248565,"body":"so"},{"speaker":"Carleen","startTime":217.2814336248565,"endTime":217.55143362485654,"body":"far,"},{"speaker":"Carleen","startTime":217.55643362485654,"endTime":217.61143362485655,"body":"I"},{"speaker":"Carleen","startTime":217.61143362485655,"endTime":218.06143362485653,"body":"guess"},{"speaker":"Carleen","startTime":218.33143362485652,"endTime":218.42143362485655,"body":"I'm"},{"speaker":"Duke","startTime":218.42143362485655,"endTime":218.68143362485654,"body":"Yeah,"},{"speaker":"Duke","startTime":218.68143362485654,"endTime":218.86143362485655,"body":"so"},{"speaker":"Duke","startTime":218.89143362485652,"endTime":219.28143362485656,"body":"far."},{"speaker":"Duke","startTime":219.95143362485655,"endTime":220.09143362485653,"body":"but"},{"speaker":"Duke","startTime":220.09143362485653,"endTime":220.49143362485654,"body":"also,"},{"speaker":"Duke","startTime":220.49143362485654,"endTime":220.65143362485654,"body":"one"},{"speaker":"Duke","startTime":220.65143362485654,"endTime":220.69143362485653,"body":"of"},{"speaker":"Duke","startTime":220.69143362485653,"endTime":220.76143362485652,"body":"the"},{"speaker":"Duke","startTime":220.76143362485652,"endTime":220.96143362485654,"body":"first"},{"speaker":"Duke","startTime":220.96143362485654,"endTime":221.49143362485654,"body":"CMAs"},{"speaker":"Duke","startTime":221.51143362485652,"endTime":221.90143362485654,"body":"ever,"},{"speaker":"Duke","startTime":222.04143362485655,"endTime":222.46143362485654,"body":"right?"},{"speaker":"CJ","startTime":222.70143362485652,"endTime":223.48143362485652,"body":"absolutely."},{"speaker":"Carleen","startTime":223.95143362485652,"endTime":224.40143362485654,"body":"Yes,"},{"speaker":"Carleen","startTime":224.40143362485654,"endTime":224.58143362485654,"body":"I"},{"speaker":"Carleen","startTime":224.58143362485654,"endTime":224.91143362485653,"body":"was"},{"speaker":"Carleen","startTime":224.91143362485653,"endTime":225.27143362485654,"body":"in"},{"speaker":"Carleen","startTime":225.27143362485654,"endTime":225.78143362485653,"body":"the"},{"speaker":"Carleen","startTime":225.84143362485653,"endTime":226.41143362485653,"body":"pilot"},{"speaker":"Carleen","startTime":226.47143362485653,"endTime":227.07143362485652,"body":"cohort"},{"speaker":"Carleen","startTime":227.10143362485653,"endTime":227.40143362485654,"body":"in"},{"speaker":"Carleen","startTime":227.40143362485654,"endTime":228.75143362485653,"body":"2019"},{"speaker":"Carleen","startTime":229.62143362485654,"endTime":229.83143362485654,"body":"with"},{"speaker":"Carleen","startTime":230.04143362485655,"endTime":230.61143362485655,"body":"24"},{"speaker":"Carleen","startTime":230.61143362485655,"endTime":230.88143362485653,"body":"other"},{"speaker":"Carleen","startTime":230.88143362485653,"endTime":231.51143362485652,"body":"folks."},{"speaker":"Duke","startTime":232.54143362485652,"endTime":232.69143362485653,"body":"been"},{"speaker":"Duke","startTime":232.69143362485653,"endTime":232.80143362485654,"body":"like"},{"speaker":"Duke","startTime":232.80143362485654,"endTime":232.88143362485653,"body":"a"},{"speaker":"Duke","startTime":232.88143362485653,"endTime":233.48143362485655,"body":"CMA"},{"speaker":"Duke","startTime":233.48143362485655,"endTime":233.83143362485652,"body":"for"},{"speaker":"Duke","startTime":233.85143362485653,"endTime":234.20143362485652,"body":"longer"},{"speaker":"Duke","startTime":234.20143362485652,"endTime":234.27143362485654,"body":"than"},{"speaker":"Duke","startTime":234.27143362485654,"endTime":234.40143362485654,"body":"some"},{"speaker":"Duke","startTime":234.40143362485654,"endTime":234.68143362485654,"body":"people"},{"speaker":"Duke","startTime":234.69143362485653,"endTime":234.72143362485653,"body":"have"},{"speaker":"Duke","startTime":234.72143362485653,"endTime":234.81143312485653,"body":"been"},{"speaker":"Duke","startTime":234.81143312485653,"endTime":234.89143262485652,"body":"in"},{"speaker":"Duke","startTime":234.89143262485652,"endTime":234.98143262485652,"body":"the"},{"speaker":"Duke","startTime":234.98143362485655,"endTime":235.43143362485654,"body":"game."},{"speaker":"Carleen","startTime":236.49143362485654,"endTime":236.52143362485654,"body":"Oh,"},{"speaker":"Carleen","startTime":236.52643362485654,"endTime":236.61143362485655,"body":"a"},{"speaker":"Carleen","startTime":236.61143362485655,"endTime":236.85143362485653,"body":"little"},{"speaker":"Carleen","startTime":236.85643362485655,"endTime":237.12143362485654,"body":"bit"},{"speaker":"Carleen","startTime":237.54143362485655,"endTime":237.57143362485652,"body":"I"},{"speaker":"Carleen","startTime":237.57143362485652,"endTime":237.87143362485654,"body":"guess"},{"speaker":"Carleen","startTime":237.87143362485654,"endTime":238.05143362485654,"body":"so."},{"speaker":"CJ","startTime":238.2181002915232,"endTime":238.3981002915232,"body":"that"},{"speaker":"CJ","startTime":238.3981002915232,"endTime":238.66810029152322,"body":"sounds"},{"speaker":"CJ","startTime":238.66810029152322,"endTime":239.2681002915232,"body":"groundbreaking."},{"speaker":"CJ","startTime":239.2681002915232,"endTime":239.3781002915232,"body":"So"},{"speaker":"CJ","startTime":239.3781002915232,"endTime":239.5581002915232,"body":"tell"},{"speaker":"CJ","startTime":239.6981002915232,"endTime":239.7181002915232,"body":"us"},{"speaker":"CJ","startTime":239.7181002915232,"endTime":239.72810029152322,"body":"a"},{"speaker":"CJ","startTime":239.72810029152322,"endTime":239.8381002915232,"body":"little"},{"speaker":"CJ","startTime":239.8981002915232,"endTime":240.0481002915232,"body":"bit"},{"speaker":"CJ","startTime":240.0481002915232,"endTime":240.4381002915232,"body":"about"},{"speaker":"CJ","startTime":240.4381002915232,"endTime":240.53810029152322,"body":"the"},{"speaker":"CJ","startTime":240.53810029152322,"endTime":240.9681002915232,"body":"pilot"},{"speaker":"CJ","startTime":241.0081002915232,"endTime":241.5681002915232,"body":"actually,"},{"speaker":"CJ","startTime":241.70810029152318,"endTime":241.95810029152318,"body":"before"},{"speaker":"CJ","startTime":241.95810029152318,"endTime":242.07810029152319,"body":"we"},{"speaker":"CJ","startTime":242.07810029152319,"endTime":242.2381002915232,"body":"get"},{"speaker":"CJ","startTime":242.2381002915232,"endTime":242.45810029152318,"body":"into"},{"speaker":"CJ","startTime":242.45810029152318,"endTime":242.5581002915232,"body":"the"},{"speaker":"CJ","startTime":242.5581002915232,"endTime":242.7581002915232,"body":"meat"},{"speaker":"CJ","startTime":242.8081002915232,"endTime":243.19810029152322,"body":"of"},{"speaker":"CJ","startTime":243.19810029152322,"endTime":243.38810029152322,"body":"talking"},{"speaker":"CJ","startTime":243.38810029152322,"endTime":243.6280997915232,"body":"about"},{"speaker":"CJ","startTime":243.6280997915232,"endTime":243.90809929152323,"body":"customer"},{"speaker":"CJ","startTime":244.22810029152322,"endTime":244.70810029152324,"body":"expectations."},{"speaker":"CJ","startTime":244.70810029152324,"endTime":244.76810029152324,"body":"I"},{"speaker":"CJ","startTime":244.76810029152324,"endTime":245.08810029152323,"body":"think"},{"speaker":"CJ","startTime":245.09810029152322,"endTime":245.2681002915232,"body":"tell"},{"speaker":"CJ","startTime":245.2681002915232,"endTime":245.3981002915232,"body":"us"},{"speaker":"CJ","startTime":245.3981002915232,"endTime":245.5581002915232,"body":"a"},{"speaker":"CJ","startTime":245.5681002915232,"endTime":245.72810029152322,"body":"little"},{"speaker":"CJ","startTime":245.72810029152322,"endTime":245.8381002915232,"body":"bit"},{"speaker":"CJ","startTime":245.8381002915232,"endTime":246.0681002915232,"body":"about"},{"speaker":"CJ","startTime":246.0681002915232,"endTime":246.1281002915232,"body":"the"},{"speaker":"CJ","startTime":246.3781002915232,"endTime":246.60810029152321,"body":"CMA"},{"speaker":"CJ","startTime":246.60810029152321,"endTime":246.97810029152322,"body":"pilot."},{"speaker":"CJ","startTime":246.9881002915232,"endTime":247.1481002915232,"body":"That's"},{"speaker":"CJ","startTime":247.1481002915232,"endTime":247.28809979152322,"body":"kind"},{"speaker":"CJ","startTime":247.28809979152322,"endTime":247.34809929152323,"body":"of"},{"speaker":"CJ","startTime":247.40809929152323,"endTime":247.8980992915232,"body":"unique."},{"speaker":"Carleen","startTime":248.40810029152323,"endTime":248.88810029152322,"body":"Well,"},{"speaker":"Carleen","startTime":248.88810029152322,"endTime":249.4281002915232,"body":"actually"},{"speaker":"Carleen","startTime":249.4281002915232,"endTime":249.63810029152322,"body":"that"},{"speaker":"Carleen","startTime":249.63810029152322,"endTime":249.9081002915232,"body":"is"},{"speaker":"Carleen","startTime":249.9081002915232,"endTime":250.1481002915232,"body":"kind"},{"speaker":"Carleen","startTime":250.1531002915232,"endTime":250.2681002915232,"body":"of"},{"speaker":"Carleen","startTime":250.2681002915232,"endTime":250.62810029152322,"body":"about"},{"speaker":"Carleen","startTime":250.62810029152322,"endTime":251.10810029152321,"body":"managing"},{"speaker":"Carleen","startTime":251.10810029152321,"endTime":251.49810029152323,"body":"customer"},{"speaker":"Carleen","startTime":251.50310029152322,"endTime":252.18810029152323,"body":"expectations,"},{"speaker":"Carleen","startTime":252.18810029152323,"endTime":252.3381002915232,"body":"so"},{"speaker":"Carleen","startTime":252.3381002915232,"endTime":252.4881002915232,"body":"in"},{"speaker":"Carleen","startTime":252.4881002915232,"endTime":252.72810029152322,"body":"this"},{"speaker":"CJ","startTime":252.87810029152322,"endTime":253.03810029152322,"body":"Oh"},{"speaker":"CJ","startTime":253.03810029152322,"endTime":253.69810029152322,"body":"yeah."},{"speaker":"Carleen","startTime":254.05810029152323,"endTime":254.2681002915232,"body":"the"},{"speaker":"Carleen","startTime":254.2681002915232,"endTime":254.86810029152323,"body":"cohort,"},{"speaker":"Carleen","startTime":254.92810029152324,"endTime":255.16810029152325,"body":"all"},{"speaker":"Carleen","startTime":255.16810029152325,"endTime":255.22810029152322,"body":"of"},{"speaker":"Carleen","startTime":255.22810029152322,"endTime":255.37810029152322,"body":"the"},{"speaker":"Carleen","startTime":255.37810029152322,"endTime":256.1581002915232,"body":"attendees,"},{"speaker":"Carleen","startTime":256.23143362485655,"endTime":256.5314336248565,"body":"were"},{"speaker":"Carleen","startTime":256.5314336248565,"endTime":256.6814336248566,"body":"the"},{"speaker":"Carleen","startTime":256.6814336248566,"endTime":257.34143362485656,"body":"customers."},{"speaker":"Carleen","startTime":257.7614336248565,"endTime":258.2714336248565,"body":"ServiceNow"},{"speaker":"Carleen","startTime":258.2714336248565,"endTime":258.66143362485656,"body":"was"},{"speaker":"Carleen","startTime":258.66143362485656,"endTime":259.0514336248566,"body":"the,"},{"speaker":"Carleen","startTime":259.1014336248566,"endTime":259.82143362485664,"body":"service"},{"speaker":"Carleen","startTime":259.8514336248566,"endTime":260.6014336248566,"body":"deliverer,"},{"speaker":"Carleen","startTime":260.95143362485663,"endTime":261.49143362485665,"body":"and"},{"speaker":"Carleen","startTime":261.49143362485665,"endTime":261.6714336248566,"body":"they"},{"speaker":"Carleen","startTime":261.6714336248566,"endTime":261.7914336248566,"body":"were"},{"speaker":"Carleen","startTime":261.7914336248566,"endTime":262.0914336248566,"body":"just"},{"speaker":"Carleen","startTime":262.0914336248566,"endTime":262.57143362485664,"body":"starting"},{"speaker":"Carleen","startTime":262.57143362485664,"endTime":262.75143362485665,"body":"to"},{"speaker":"Carleen","startTime":262.75143362485665,"endTime":263.1714336248566,"body":"figure"},{"speaker":"Carleen","startTime":263.1714336248566,"endTime":263.4714336248566,"body":"out"},{"speaker":"Carleen","startTime":263.4714336248566,"endTime":263.62143362485665,"body":"that"},{"speaker":"Carleen","startTime":263.62143362485665,"endTime":263.7714336248566,"body":"they"},{"speaker":"Carleen","startTime":263.7764336248566,"endTime":264.13143362485664,"body":"wanted"},{"speaker":"Carleen","startTime":264.13143362485664,"endTime":264.25143362485665,"body":"to"},{"speaker":"Carleen","startTime":264.25143362485665,"endTime":264.61143362485666,"body":"have"},{"speaker":"Carleen","startTime":264.61143362485666,"endTime":265.12143362485665,"body":"these"},{"speaker":"Carleen","startTime":265.50143362485665,"endTime":265.9214336248566,"body":"elite"},{"speaker":"Carleen","startTime":265.9214336248566,"endTime":266.82143362485664,"body":"certifications"},{"speaker":"Carleen","startTime":266.82143362485664,"endTime":266.9714336248566,"body":"that"},{"speaker":"Carleen","startTime":266.9764336248566,"endTime":267.2114336248566,"body":"are"},{"speaker":"Carleen","startTime":267.2114336248566,"endTime":267.99143362485665,"body":"different"},{"speaker":"Carleen","startTime":268.0514336248566,"endTime":268.5914336248566,"body":"than"},{"speaker":"Carleen","startTime":268.5914336248566,"endTime":269.1014336248566,"body":"just,"},{"speaker":"Carleen","startTime":269.4314336248566,"endTime":269.7914336248566,"body":"something"},{"speaker":"Carleen","startTime":269.7914336248566,"endTime":270.09143362485656,"body":"like"},{"speaker":"Carleen","startTime":270.09143362485656,"endTime":270.4214336248566,"body":"a,"},{"speaker":"Carleen","startTime":270.4214336248566,"endTime":271.14143362485663,"body":"CSA"},{"speaker":"Carleen","startTime":271.20143362485663,"endTime":271.5314336248566,"body":"system"},{"speaker":"Carleen","startTime":271.5314336248566,"endTime":272.3414336248566,"body":"administrator"},{"speaker":"Carleen","startTime":272.3414336248566,"endTime":272.5514336248566,"body":"or."},{"speaker":"Carleen","startTime":273.0864336248566,"endTime":273.20643362485663,"body":"A"},{"speaker":"Carleen","startTime":273.20643362485663,"endTime":273.75643362485664,"body":"CAD"},{"speaker":"Carleen","startTime":273.95643362485663,"endTime":274.6864336248566,"body":"application"},{"speaker":"Carleen","startTime":274.6864336248566,"endTime":275.2864336248566,"body":"developer"},{"speaker":"Carleen","startTime":275.2864336248566,"endTime":275.49643362485665,"body":"that"},{"speaker":"Carleen","startTime":275.49643362485665,"endTime":275.70643362485663,"body":"are,"},{"speaker":"Carleen","startTime":275.9664336248566,"endTime":276.3964336248566,"body":"exams"},{"speaker":"Carleen","startTime":276.3964336248566,"endTime":276.5064336248566,"body":"that"},{"speaker":"Carleen","startTime":276.5064336248566,"endTime":276.6664336248566,"body":"you"},{"speaker":"Carleen","startTime":276.6664336248566,"endTime":276.9964336248566,"body":"go"},{"speaker":"Carleen","startTime":276.9964336248566,"endTime":277.1664336248566,"body":"and"},{"speaker":"Carleen","startTime":277.1664336248566,"endTime":277.3064336248566,"body":"you"},{"speaker":"Carleen","startTime":277.3064336248566,"endTime":277.5364336248566,"body":"take"},{"speaker":"Carleen","startTime":277.5364336248566,"endTime":277.8664336248566,"body":"somewhere"},{"speaker":"Carleen","startTime":277.8664336248566,"endTime":277.9364336248566,"body":"or"},{"speaker":"Carleen","startTime":277.9364336248566,"endTime":278.1064336248566,"body":"you"},{"speaker":"Carleen","startTime":278.1064336248566,"endTime":278.4564336248566,"body":"do"},{"speaker":"Carleen","startTime":278.5364336248566,"endTime":278.7564336248566,"body":"with"},{"speaker":"Carleen","startTime":278.7764336248566,"endTime":278.9764336248566,"body":"all"},{"speaker":"Carleen","startTime":278.9764336248566,"endTime":279.0964336248566,"body":"the"},{"speaker":"Carleen","startTime":279.0964336248566,"endTime":279.4764336248566,"body":"cameras"},{"speaker":"Carleen","startTime":279.6764336248566,"endTime":279.8664336248566,"body":"facing"},{"speaker":"Carleen","startTime":279.8664336248566,"endTime":280.0264336248566,"body":"you"},{"speaker":"Carleen","startTime":280.1764336248566,"endTime":280.3564336248566,"body":"at"},{"speaker":"Carleen","startTime":280.3564336248566,"endTime":280.5064336248566,"body":"your"},{"speaker":"Carleen","startTime":280.5064336248566,"endTime":280.8764336248566,"body":"home."},{"speaker":"Carleen","startTime":281.6464336248566,"endTime":281.88643362485664,"body":"both"},{"speaker":"Carleen","startTime":281.8964336248566,"endTime":282.22643362485667,"body":"the"},{"speaker":"Carleen","startTime":282.7164336248566,"endTime":283.1464336248566,"body":"certified"},{"speaker":"Carleen","startTime":283.1464336248566,"endTime":283.45643362485663,"body":"master"},{"speaker":"Carleen","startTime":283.45643362485663,"endTime":283.99643362485665,"body":"architect"},{"speaker":"Carleen","startTime":284.00643362485664,"endTime":284.12643362485665,"body":"and"},{"speaker":"Carleen","startTime":284.12643362485665,"endTime":284.48643362485666,"body":"certified"},{"speaker":"Carleen","startTime":284.50643362485664,"endTime":284.9664336248566,"body":"technical"},{"speaker":"Carleen","startTime":284.9664336248566,"endTime":285.45643362485663,"body":"architect,"},{"speaker":"Carleen","startTime":285.47643362485667,"endTime":285.6764336248566,"body":"our"},{"speaker":"Carleen","startTime":285.6764336248566,"endTime":286.18643362485665,"body":"cohort"},{"speaker":"Carleen","startTime":286.2164336248566,"endTime":286.49643362485665,"body":"based"},{"speaker":"Carleen","startTime":286.49643362485665,"endTime":287.0864336248566,"body":"programs."},{"speaker":"Carleen","startTime":287.0964336248566,"endTime":287.2164331248566,"body":"So"},{"speaker":"Carleen","startTime":287.2164331248566,"endTime":287.4164326248566,"body":"you"},{"speaker":"Carleen","startTime":287.4264336248566,"endTime":287.69643362485664,"body":"meet"},{"speaker":"Carleen","startTime":287.69643362485664,"endTime":287.9064336248566,"body":"with"},{"speaker":"Carleen","startTime":287.9264336248566,"endTime":288.1764336248566,"body":"your"},{"speaker":"Carleen","startTime":288.1764336248566,"endTime":288.56643362485664,"body":"cohort"},{"speaker":"Carleen","startTime":288.5964336248566,"endTime":288.8364336248566,"body":"every"},{"speaker":"Carleen","startTime":288.8364336248566,"endTime":289.04643312485666,"body":"week"},{"speaker":"Carleen","startTime":289.04643312485666,"endTime":289.19643262485664,"body":"and"},{"speaker":"Carleen","startTime":289.19643362485664,"endTime":289.2764336248566,"body":"you"},{"speaker":"Carleen","startTime":289.2764336248566,"endTime":289.4264336248566,"body":"get"},{"speaker":"Carleen","startTime":289.4264336248566,"endTime":289.4664336248566,"body":"a"},{"speaker":"Carleen","startTime":289.4764326248566,"endTime":290.26643262485663,"body":"presentation"},{"speaker":"Carleen","startTime":290.6464336248566,"endTime":291.0364336248566,"body":"from"},{"speaker":"Carleen","startTime":291.0364336248566,"endTime":291.20643362485663,"body":"one"},{"speaker":"Carleen","startTime":291.20643362485663,"endTime":291.32643362485663,"body":"of"},{"speaker":"Carleen","startTime":291.32643362485663,"endTime":291.4264336248566,"body":"your"},{"speaker":"Carleen","startTime":291.4264336248566,"endTime":291.61643362485665,"body":"other"},{"speaker":"Carleen","startTime":291.61643362485665,"endTime":292.05643362485665,"body":"cohort"},{"speaker":"Carleen","startTime":292.05643362485665,"endTime":292.4764336248566,"body":"members"},{"speaker":"Carleen","startTime":292.48643362485666,"endTime":292.8364336248566,"body":"or"},{"speaker":"Carleen","startTime":292.8464336248566,"endTime":293.23643362485666,"body":"from"},{"speaker":"Carleen","startTime":293.6564336248566,"endTime":294.50643362485664,"body":"ServiceNow"},{"speaker":"Carleen","startTime":294.63643362485664,"endTime":295.3464336248567,"body":"and,"},{"speaker":"Carleen","startTime":295.5964336248567,"endTime":295.60643362485666,"body":"I"},{"speaker":"Carleen","startTime":296.05643362485665,"endTime":296.3264336248567,"body":"think"},{"speaker":"Carleen","startTime":296.3264336248567,"endTime":296.80643362485665,"body":"CTA"},{"speaker":"Carleen","startTime":296.80643362485665,"endTime":296.9564336248567,"body":"is"},{"speaker":"Carleen","startTime":296.9664336248567,"endTime":297.2164336248567,"body":"3"},{"speaker":"Carleen","startTime":297.2164336248567,"endTime":297.42643362485666,"body":"months"},{"speaker":"Carleen","startTime":297.42643362485666,"endTime":297.8264336248567,"body":"long"},{"speaker":"Carleen","startTime":297.8364336248567,"endTime":298.0864336248567,"body":"and"},{"speaker":"Carleen","startTime":298.0864336248567,"endTime":298.5364336248567,"body":"CMA"},{"speaker":"Carleen","startTime":298.5564336248567,"endTime":298.9264336248567,"body":"is"},{"speaker":"Carleen","startTime":299.0964336248567,"endTime":299.3264336248567,"body":"6"},{"speaker":"Carleen","startTime":299.3264336248567,"endTime":299.6364336248567,"body":"months"},{"speaker":"Carleen","startTime":299.6364336248567,"endTime":299.98643362485666,"body":"long."},{"speaker":"Carleen","startTime":300.2164336248567,"endTime":300.3464336248567,"body":"And"},{"speaker":"Carleen","startTime":300.3464336248567,"endTime":300.48643362485666,"body":"at"},{"speaker":"Carleen","startTime":300.5464336248567,"endTime":300.73643362485666,"body":"the"},{"speaker":"Carleen","startTime":300.73643362485666,"endTime":300.97643362485667,"body":"end"},{"speaker":"Carleen","startTime":300.98643362485666,"endTime":301.1364336248567,"body":"of"},{"speaker":"Carleen","startTime":301.1364336248567,"endTime":301.3864336248567,"body":"both"},{"speaker":"Carleen","startTime":301.3864336248567,"endTime":301.5564336248567,"body":"of"},{"speaker":"Carleen","startTime":301.5564336248567,"endTime":301.7664336248567,"body":"them,"},{"speaker":"Carleen","startTime":301.7664336248567,"endTime":301.9564336248567,"body":"you"},{"speaker":"Carleen","startTime":301.9564336248567,"endTime":302.4464336248567,"body":"do"},{"speaker":"Carleen","startTime":302.9464336248567,"endTime":303.3064336248567,"body":"a"},{"speaker":"Carleen","startTime":303.35643362485666,"endTime":303.7464336248567,"body":"present"},{"speaker":"Carleen","startTime":304.0264336248567,"endTime":304.2964336248567,"body":"one"},{"speaker":"Carleen","startTime":304.2964336248567,"endTime":304.3664336248567,"body":"or"},{"speaker":"Carleen","startTime":304.3664336248567,"endTime":304.5764331248567,"body":"more"},{"speaker":"Carleen","startTime":304.5764331248567,"endTime":305.3664326248567,"body":"presentations"},{"speaker":"Carleen","startTime":305.3664326248567,"endTime":305.8264326248567,"body":"to"},{"speaker":"Carleen","startTime":306.2464336248567,"endTime":306.3864336248567,"body":"a"},{"speaker":"Carleen","startTime":306.3864336248567,"endTime":306.8764336248567,"body":"board"},{"speaker":"Carleen","startTime":306.8864336248567,"endTime":307.03643312485667,"body":"of"},{"speaker":"Carleen","startTime":307.03643312485667,"endTime":307.2064326248567,"body":"your"},{"speaker":"Carleen","startTime":307.2064336248567,"endTime":307.7464336248567,"body":"peers"},{"speaker":"Carleen","startTime":307.8464336248567,"endTime":308.0264336248567,"body":"that"},{"speaker":"Carleen","startTime":308.0264336248567,"endTime":308.3764336248567,"body":"have"},{"speaker":"Carleen","startTime":308.60643362485666,"endTime":308.9164336248567,"body":"already"},{"speaker":"Carleen","startTime":308.9164336248567,"endTime":309.47643362485667,"body":"graduated"},{"speaker":"Carleen","startTime":309.47643362485667,"endTime":309.6464336248567,"body":"from"},{"speaker":"Carleen","startTime":309.6464336248567,"endTime":309.7464336248567,"body":"the"},{"speaker":"Carleen","startTime":309.7564336248567,"endTime":310.1764336248567,"body":"program."},{"speaker":"Carleen","startTime":310.42643262485666,"endTime":310.56643262485665,"body":"and"},{"speaker":"Carleen","startTime":310.56643362485664,"endTime":310.78643362485667,"body":"so"},{"speaker":"Carleen","startTime":310.78643362485667,"endTime":310.97643362485667,"body":"it's,"},{"speaker":"Carleen","startTime":311.04643362485666,"endTime":311.2064336248567,"body":"it's"},{"speaker":"Carleen","startTime":311.2064336248567,"endTime":311.67643362485666,"body":"definitely"},{"speaker":"Carleen","startTime":311.67643362485666,"endTime":312.07643362485663,"body":"different"},{"speaker":"Carleen","startTime":312.07643362485663,"endTime":312.44643362485664,"body":"than,"},{"speaker":"Carleen","startTime":312.61643362485665,"endTime":312.86643362485665,"body":"just"},{"speaker":"Carleen","startTime":312.86643362485665,"endTime":313.13643362485664,"body":"taking"},{"speaker":"Carleen","startTime":313.13643362485664,"endTime":313.2164336248567,"body":"a"},{"speaker":"Carleen","startTime":313.2164336248567,"endTime":313.85643362485666,"body":"multiple"},{"speaker":"Carleen","startTime":313.97643362485667,"endTime":314.29643362485666,"body":"choice"},{"speaker":"Carleen","startTime":314.29643362485666,"endTime":314.5364336248566,"body":"test"},{"speaker":"Carleen","startTime":314.5364336248566,"endTime":314.76643362485663,"body":"by"},{"speaker":"Carleen","startTime":314.97643362485667,"endTime":315.31643362485664,"body":"which."},{"speaker":"Carleen","startTime":315.48976795819,"endTime":315.71976795819,"body":"there's"},{"speaker":"Carleen","startTime":315.71976795819,"endTime":315.95976795819,"body":"nothing"},{"speaker":"Carleen","startTime":315.95976795819,"endTime":316.02976795818995,"body":"to"},{"speaker":"Carleen","startTime":316.02976795818995,"endTime":316.31976795819,"body":"snuff"},{"speaker":"Carleen","startTime":316.31976795819,"endTime":316.56976795819,"body":"about"},{"speaker":"Carleen","startTime":316.56976795819,"endTime":316.74976795819,"body":"there"},{"speaker":"Duke","startTime":316.88476795818997,"endTime":317.05476795819,"body":"we"},{"speaker":"Duke","startTime":317.05476795819,"endTime":317.35476795819,"body":"know."},{"speaker":"Duke","startTime":317.37476795819,"endTime":317.59476795819,"body":"Yeah."},{"speaker":"CJ","startTime":318.86476795819,"endTime":319.79476795818994,"body":"Absolutely."},{"speaker":"Carleen","startTime":320.66976795819,"endTime":320.93976795819003,"body":"but"},{"speaker":"Carleen","startTime":321.05976795819004,"endTime":321.33976795819,"body":"since"},{"speaker":"Carleen","startTime":321.33976795819,"endTime":321.42976795819,"body":"I"},{"speaker":"Carleen","startTime":321.43976695819003,"endTime":321.68976695819003,"body":"was"},{"speaker":"Carleen","startTime":321.71976795819,"endTime":321.86976795819,"body":"in"},{"speaker":"Carleen","startTime":321.86976795819,"endTime":321.98976795819,"body":"the"},{"speaker":"Carleen","startTime":321.98976795819,"endTime":322.43976745819,"body":"pilot"},{"speaker":"Carleen","startTime":322.43976745819,"endTime":323.00976695818997,"body":"cohort"},{"speaker":"Carleen","startTime":323.05976795819004,"endTime":323.50976795818997,"body":"and"},{"speaker":"Carleen","startTime":323.52976795819,"endTime":323.70976795819,"body":"as"},{"speaker":"Carleen","startTime":323.74976795819,"endTime":323.88976795818996,"body":"you"},{"speaker":"Carleen","startTime":323.88976795818996,"endTime":324.03976795819,"body":"can"},{"speaker":"Carleen","startTime":324.03976795819,"endTime":324.58976795819,"body":"imagine"},{"speaker":"Carleen","startTime":324.59976795819,"endTime":324.86976795819,"body":"for"},{"speaker":"Carleen","startTime":324.86976795819,"endTime":325.12976795819,"body":"the,"},{"speaker":"Carleen","startTime":325.23976695819005,"endTime":325.64976695819007,"body":"top"},{"speaker":"Carleen","startTime":326.03976795819005,"endTime":326.72976795819005,"body":"CMA"},{"speaker":"Carleen","startTime":327.03976795819005,"endTime":327.30976795819004,"body":"that"},{"speaker":"Carleen","startTime":327.36976695819004,"endTime":327.52976695819007,"body":"they"},{"speaker":"Carleen","startTime":327.79976795819005,"endTime":328.44976795819,"body":"invited"},{"speaker":"Carleen","startTime":329.21976695819006,"endTime":329.91976695819005,"body":"several"},{"speaker":"Carleen","startTime":330.3797679581901,"endTime":330.73976745819004,"body":"people"},{"speaker":"Carleen","startTime":330.73976745819004,"endTime":330.8897669581901,"body":"who"},{"speaker":"Carleen","startTime":330.8897679581901,"endTime":331.06976795819,"body":"have"},{"speaker":"Carleen","startTime":331.06976895819,"endTime":331.21976845819006,"body":"been"},{"speaker":"Carleen","startTime":331.21976845819006,"endTime":331.31976795819,"body":"in"},{"speaker":"Carleen","startTime":331.31976895819,"endTime":331.40976895819006,"body":"the"},{"speaker":"Carleen","startTime":331.41976695819005,"endTime":332.1397669581901,"body":"ecosystem"},{"speaker":"Carleen","startTime":332.1397679581901,"endTime":332.30976795819004,"body":"for"},{"speaker":"Carleen","startTime":332.30976795819004,"endTime":332.39976795819007,"body":"a"},{"speaker":"Carleen","startTime":332.5097679581901,"endTime":332.85976795819005,"body":"while"},{"speaker":"Carleen","startTime":332.98976795819004,"endTime":333.28976795819005,"body":"and"},{"speaker":"Carleen","startTime":333.33976795819007,"endTime":333.85976795819005,"body":"probably"},{"speaker":"Carleen","startTime":333.85976795819005,"endTime":334.04976795819005,"body":"had"},{"speaker":"Carleen","startTime":334.07976795819,"endTime":334.3897679581901,"body":"pretty"},{"speaker":"Carleen","startTime":334.3897679581901,"endTime":334.60976795819005,"body":"high"},{"speaker":"Carleen","startTime":334.6397679581901,"endTime":335.3897679581901,"body":"expectations."},{"speaker":"Carleen","startTime":336.36976795819004,"endTime":336.58976795819,"body":"And"},{"speaker":"Carleen","startTime":336.58976795819,"endTime":336.70976795819,"body":"they're"},{"speaker":"Carleen","startTime":336.70976795819,"endTime":337.01976795819,"body":"also"},{"speaker":"Carleen","startTime":337.01976795819,"endTime":337.25976795819,"body":"trying"},{"speaker":"Carleen","startTime":337.25976795819,"endTime":337.33976795819,"body":"to"},{"speaker":"Carleen","startTime":337.33976795819,"endTime":337.77976795819,"body":"develop"},{"speaker":"Carleen","startTime":337.77976795819,"endTime":337.90976795819,"body":"the"},{"speaker":"Carleen","startTime":337.91976795819005,"endTime":338.32976795819,"body":"program"},{"speaker":"Carleen","startTime":338.32976795819,"endTime":338.45976795819,"body":"at"},{"speaker":"Carleen","startTime":338.45976795819,"endTime":338.55976795819004,"body":"the"},{"speaker":"Carleen","startTime":338.55976795819004,"endTime":338.84976795819,"body":"same"},{"speaker":"Carleen","startTime":338.86976795819004,"endTime":339.28976795819005,"body":"time."},{"speaker":"Carleen","startTime":339.65976795819,"endTime":339.79976795819,"body":"We"},{"speaker":"Carleen","startTime":339.79976795819,"endTime":339.92976795819,"body":"were"},{"speaker":"Carleen","startTime":339.92976795819,"endTime":340.07976795819,"body":"all"},{"speaker":"Carleen","startTime":340.07976795819,"endTime":340.40976795819,"body":"very,"},{"speaker":"Carleen","startTime":340.40976795819,"endTime":340.75976795818997,"body":"very"},{"speaker":"Carleen","startTime":340.76976795819,"endTime":341.38976795818996,"body":"opinionated"},{"speaker":"Carleen","startTime":341.38976795818996,"endTime":341.54976795819,"body":"and"},{"speaker":"Carleen","startTime":341.54976795819,"endTime":341.74976795819,"body":"not"},{"speaker":"Carleen","startTime":341.78976795819,"endTime":342.21976795819,"body":"afraid"},{"speaker":"Carleen","startTime":342.21976795819,"endTime":342.28976795819,"body":"to"},{"speaker":"Carleen","startTime":342.28976795819,"endTime":342.60976795819,"body":"share"},{"speaker":"Carleen","startTime":342.60976795819,"endTime":342.77976795819,"body":"our"},{"speaker":"Carleen","startTime":342.77976795819,"endTime":343.26976795819,"body":"opinions"},{"speaker":"Carleen","startTime":343.26976795819,"endTime":343.39976745819,"body":"in"},{"speaker":"Carleen","startTime":343.39976745819,"endTime":343.65976695819,"body":"that"},{"speaker":"Carleen","startTime":343.69976795818997,"endTime":344.04976795819,"body":"and"},{"speaker":"Carleen","startTime":344.77476795819,"endTime":345.46476795819007,"body":"Julian"},{"speaker":"Carleen","startTime":345.50476795819003,"endTime":345.77476795819,"body":"Mills"},{"speaker":"Carleen","startTime":345.81476795819003,"endTime":346.02476795819,"body":"was"},{"speaker":"Carleen","startTime":346.02476795819,"endTime":346.30476795819004,"body":"running"},{"speaker":"Carleen","startTime":346.30476795819004,"endTime":346.43476795819004,"body":"it"},{"speaker":"Carleen","startTime":346.48476795819005,"endTime":346.68476795819004,"body":"at"},{"speaker":"Carleen","startTime":346.68476795819004,"endTime":346.85476795819005,"body":"that"},{"speaker":"Carleen","startTime":346.85476795819005,"endTime":347.08476795819,"body":"point."},{"speaker":"Carleen","startTime":347.12476795819003,"endTime":347.43476795819004,"body":"And"},{"speaker":"Carleen","startTime":347.65476795819006,"endTime":347.8847679581901,"body":"God"},{"speaker":"Carleen","startTime":347.8847679581901,"endTime":348.1147679581901,"body":"bless"},{"speaker":"Carleen","startTime":348.1147679581901,"endTime":348.28476795819006,"body":"him."},{"speaker":"Carleen","startTime":348.46476795819007,"endTime":348.54476795819005,"body":"I"},{"speaker":"Carleen","startTime":348.54476795819005,"endTime":348.7347679581901,"body":"think"},{"speaker":"Carleen","startTime":348.7447679581901,"endTime":348.93476795819004,"body":"he"},{"speaker":"Carleen","startTime":348.93476795819004,"endTime":349.1447679581901,"body":"rolled"},{"speaker":"Carleen","startTime":349.1447679581901,"endTime":349.30476795819004,"body":"his"},{"speaker":"Carleen","startTime":349.30476795819004,"endTime":349.4947679581901,"body":"eyes"},{"speaker":"Carleen","startTime":349.4947679581901,"endTime":349.6147679581901,"body":"at"},{"speaker":"Carleen","startTime":349.6147679581901,"endTime":349.7047679581901,"body":"us"},{"speaker":"Carleen","startTime":349.71476795819007,"endTime":349.93476795819004,"body":"so"},{"speaker":"Carleen","startTime":349.93476795819004,"endTime":350.21476795819007,"body":"many"},{"speaker":"Carleen","startTime":350.21476795819007,"endTime":350.7047679581901,"body":"times,"},{"speaker":"Carleen","startTime":350.7347679581901,"endTime":351.04476795819005,"body":"but"},{"speaker":"Carleen","startTime":351.83476795819007,"endTime":352.0747679581901,"body":"it's"},{"speaker":"Carleen","startTime":352.0747679581901,"endTime":352.4547679581901,"body":"really,"},{"speaker":"Carleen","startTime":352.4547679581901,"endTime":352.68476795819004,"body":"really"},{"speaker":"Carleen","startTime":352.68476795819004,"endTime":353.02476745819007,"body":"awesome"},{"speaker":"Carleen","startTime":353.02476745819007,"endTime":353.1347669581901,"body":"to"},{"speaker":"Carleen","startTime":353.1347679581901,"endTime":353.33476795819007,"body":"see"},{"speaker":"Carleen","startTime":353.33476795819007,"endTime":353.4547679581901,"body":"where"},{"speaker":"Carleen","startTime":353.4547679581901,"endTime":353.6347679581901,"body":"those"},{"speaker":"Carleen","startTime":353.67476795819005,"endTime":353.83476795819007,"body":"two"},{"speaker":"Carleen","startTime":353.83476795819007,"endTime":354.33476795819007,"body":"programs"},{"speaker":"Carleen","startTime":354.33476795819007,"endTime":354.78476795819006,"body":"have,"},{"speaker":"Carleen","startTime":354.93476795819004,"endTime":355.17476745819005,"body":"what"},{"speaker":"Carleen","startTime":355.17476745819005,"endTime":355.3747669581901,"body":"they've"},{"speaker":"Carleen","startTime":355.3747679581901,"endTime":355.82476795819,"body":"evolved"},{"speaker":"Carleen","startTime":355.82476795819,"endTime":356.3747679581901,"body":"into."},{"speaker":"Carleen","startTime":356.78476695819006,"endTime":356.92476695819005,"body":"they're"},{"speaker":"Carleen","startTime":356.92476695819005,"endTime":357.16476695819006,"body":"not"},{"speaker":"Carleen","startTime":357.16476695819006,"endTime":357.3947669581901,"body":"that"},{"speaker":"Carleen","startTime":357.3947669581901,"endTime":357.73476645819005,"body":"different"},{"speaker":"Carleen","startTime":357.73476645819005,"endTime":357.90476595819007,"body":"from"},{"speaker":"Carleen","startTime":357.90476595819007,"endTime":358.42476595819005,"body":"before,"},{"speaker":"Carleen","startTime":358.42476695819005,"endTime":358.66476695819006,"body":"but"},{"speaker":"Carleen","startTime":358.66476695819006,"endTime":359.0847669581901,"body":"they've,"},{"speaker":"Carleen","startTime":359.2047679581901,"endTime":359.4847669581901,"body":"they're"},{"speaker":"Carleen","startTime":359.4847669581901,"endTime":359.78476595819006,"body":"learning"},{"speaker":"Carleen","startTime":359.78476695819006,"endTime":360.03476695819006,"body":"things,"},{"speaker":"Carleen","startTime":360.05476595819005,"endTime":360.28476595819006,"body":"every"},{"speaker":"Carleen","startTime":360.28476695819006,"endTime":360.43476695819004,"body":"new"},{"speaker":"Carleen","startTime":360.4347669581901,"endTime":360.8647669581901,"body":"cohort"},{"speaker":"Carleen","startTime":360.90476595819007,"endTime":361.2247659581901,"body":"and"},{"speaker":"Carleen","startTime":361.40476595819007,"endTime":361.9347659581901,"body":"making"},{"speaker":"Carleen","startTime":361.9447659581901,"endTime":362.3247659581901,"body":"changes"},{"speaker":"Carleen","startTime":362.3547659581901,"endTime":362.6047659581901,"body":"along"},{"speaker":"Carleen","startTime":362.7447659581901,"endTime":362.7747659581901,"body":"the"},{"speaker":"Carleen","startTime":362.7747659581901,"endTime":363.03476595819006,"body":"way."},{"speaker":"Carleen","startTime":363.4347659581901,"endTime":363.6447659581901,"body":"So"},{"speaker":"Carleen","startTime":363.7047659581901,"endTime":363.8847659581901,"body":"that's"},{"speaker":"Carleen","startTime":363.8847659581901,"endTime":364.1847659581901,"body":"great."},{"speaker":"CJ","startTime":364.70643262485675,"endTime":364.8864326248567,"body":"No,"},{"speaker":"CJ","startTime":364.8864326248567,"endTime":365.07643262485675,"body":"that's"},{"speaker":"CJ","startTime":365.09643262485673,"endTime":365.57643262485675,"body":"awesome."},{"speaker":"CJ","startTime":367.59643262485673,"endTime":367.80643262485677,"body":"So"},{"speaker":"CJ","startTime":368.0064326248567,"endTime":368.21643262485674,"body":"now"},{"speaker":"CJ","startTime":368.21643262485674,"endTime":368.33643262485674,"body":"that"},{"speaker":"CJ","startTime":368.33643262485674,"endTime":368.4864326248567,"body":"you've"},{"speaker":"CJ","startTime":368.4864326248567,"endTime":368.65643262485673,"body":"been"},{"speaker":"CJ","startTime":368.65643262485673,"endTime":368.7364326248567,"body":"a"},{"speaker":"CJ","startTime":368.7464326248567,"endTime":369.58643262485674,"body":"CMA"},{"speaker":"CJ","startTime":369.59643262485673,"endTime":370.03643262485673,"body":"for,"},{"speaker":"CJ","startTime":370.52643262485674,"endTime":370.68643262485676,"body":"did"},{"speaker":"CJ","startTime":370.68643262485676,"endTime":370.7364326248567,"body":"I"},{"speaker":"CJ","startTime":370.7364326248567,"endTime":370.9264326248568,"body":"hear"},{"speaker":"CJ","startTime":370.9264326248568,"endTime":371.02643262485674,"body":"it"},{"speaker":"CJ","startTime":371.02643262485674,"endTime":371.21643262485674,"body":"right?"},{"speaker":"CJ","startTime":371.2264326248567,"endTime":371.4864326248567,"body":"Five"},{"speaker":"CJ","startTime":371.4864326248567,"endTime":371.80643262485677,"body":"years?"},{"speaker":"CJ","startTime":372.38643262485675,"endTime":372.57643262485675,"body":"Was"},{"speaker":"CJ","startTime":372.57643262485675,"endTime":372.80643262485677,"body":"it?"},{"speaker":"Carleen","startTime":373.16143262485673,"endTime":373.53143262485673,"body":"Yeah."},{"speaker":"Carleen","startTime":373.6014326248567,"endTime":374.3014326248567,"body":"2019."},{"speaker":"CJ","startTime":374.8564326248567,"endTime":375.1764326248567,"body":"Yeah."},{"speaker":"CJ","startTime":375.4264326248567,"endTime":375.5464326248567,"body":"So"},{"speaker":"CJ","startTime":375.5464326248567,"endTime":375.71643262485674,"body":"now"},{"speaker":"CJ","startTime":375.71643262485674,"endTime":375.78643262485673,"body":"that"},{"speaker":"CJ","startTime":375.78643262485673,"endTime":375.9464326248567,"body":"you've"},{"speaker":"CJ","startTime":375.9464326248567,"endTime":376.14643262485674,"body":"been"},{"speaker":"CJ","startTime":376.15643262485673,"endTime":376.4864326248567,"body":"a"},{"speaker":"CJ","startTime":376.7964326248567,"endTime":377.28643262485673,"body":"CMA"},{"speaker":"CJ","startTime":377.2964326248567,"endTime":377.4464326248567,"body":"for"},{"speaker":"CJ","startTime":377.4464326248567,"endTime":377.7364326248567,"body":"about"},{"speaker":"CJ","startTime":377.7364326248567,"endTime":378.03643262485673,"body":"five"},{"speaker":"CJ","startTime":378.03643262485673,"endTime":378.25643262485676,"body":"years,"},{"speaker":"CJ","startTime":378.25643262485676,"endTime":378.4264326248567,"body":"tell"},{"speaker":"CJ","startTime":378.4264326248567,"endTime":378.5664326248567,"body":"us"},{"speaker":"CJ","startTime":378.5664326248567,"endTime":378.9564326248567,"body":"how"},{"speaker":"CJ","startTime":379.26643262485675,"endTime":379.59643262485673,"body":"that"},{"speaker":"CJ","startTime":379.7064326248567,"endTime":379.99643262485677,"body":"skillset"},{"speaker":"CJ","startTime":380.40643262485673,"endTime":380.76643262485675,"body":"helps,"},{"speaker":"CJ","startTime":380.77643262485674,"endTime":381.00643262485676,"body":"when"},{"speaker":"CJ","startTime":381.00643262485676,"endTime":381.3764326248567,"body":"you're"},{"speaker":"CJ","startTime":381.6664326248568,"endTime":381.96643262485674,"body":"dealing"},{"speaker":"CJ","startTime":381.96643262485674,"endTime":381.9964326248567,"body":"with"},{"speaker":"CJ","startTime":382.0464326248568,"endTime":382.27643262485674,"body":"your"},{"speaker":"CJ","startTime":382.27643262485674,"endTime":382.82643262485675,"body":"customers."},{"speaker":"Carleen","startTime":383.12809929152337,"endTime":383.3380992915234,"body":"Yeah."},{"speaker":"Carleen","startTime":383.3380992915234,"endTime":383.4880992915234,"body":"So"},{"speaker":"Carleen","startTime":383.4880992915234,"endTime":383.65809929152346,"body":"the"},{"speaker":"Carleen","startTime":383.9580992915234,"endTime":384.29809929152344,"body":"CMA"},{"speaker":"Carleen","startTime":384.30809929152343,"endTime":384.4880992915234,"body":"is"},{"speaker":"Carleen","startTime":384.4880992915234,"endTime":385.0780992915234,"body":"really."},{"speaker":"Carleen","startTime":385.5830992915234,"endTime":386.1430992915234,"body":"Meant"},{"speaker":"Carleen","startTime":386.40309929152346,"endTime":386.79309929152345,"body":"take"},{"speaker":"Carleen","startTime":386.79309929152345,"endTime":386.98309929152344,"body":"a"},{"speaker":"Carleen","startTime":387.24309929152344,"endTime":387.5730992915234,"body":"much"},{"speaker":"Carleen","startTime":387.5730992915234,"endTime":388.05309929152344,"body":"higher"},{"speaker":"Carleen","startTime":388.05309929152344,"endTime":388.78309929152346,"body":"level"},{"speaker":"Carleen","startTime":388.99309929152344,"endTime":389.4430992915234,"body":"outlook"},{"speaker":"Carleen","startTime":389.4530992915234,"endTime":389.9030992915234,"body":"on"},{"speaker":"Carleen","startTime":389.9230992915234,"endTime":390.0730992915234,"body":"an"},{"speaker":"Carleen","startTime":390.0730992915234,"endTime":390.43309929152343,"body":"entire"},{"speaker":"Carleen","startTime":390.43309929152343,"endTime":390.8230992915234,"body":"project."},{"speaker":"Carleen","startTime":391.1630992915234,"endTime":391.49309929152344,"body":"They"},{"speaker":"Carleen","startTime":391.5030992915234,"endTime":391.86309929152344,"body":"really"},{"speaker":"Carleen","startTime":391.86309929152344,"endTime":392.2030992915234,"body":"are"},{"speaker":"Carleen","startTime":392.5830992915234,"endTime":393.4230992915234,"body":"responsible"},{"speaker":"Carleen","startTime":393.4330982915234,"endTime":393.8130982915234,"body":"for"},{"speaker":"Carleen","startTime":393.8130992915234,"endTime":393.99309929152344,"body":"the"},{"speaker":"Carleen","startTime":393.99309929152344,"endTime":394.6430992915234,"body":"success"},{"speaker":"Carleen","startTime":394.7230982915234,"endTime":394.9630982915234,"body":"of."},{"speaker":"Carleen","startTime":395.60809929152344,"endTime":396.10809929152344,"body":"Everything"},{"speaker":"Carleen","startTime":396.10809929152344,"endTime":396.45809929152347,"body":"from"},{"speaker":"Carleen","startTime":396.59809929152345,"endTime":396.85809929152344,"body":"end"},{"speaker":"Carleen","startTime":396.86809929152344,"endTime":396.9180992915234,"body":"to"},{"speaker":"Carleen","startTime":396.9180992915234,"endTime":397.2880992915234,"body":"end,"},{"speaker":"Carleen","startTime":397.30809929152343,"endTime":397.48809929152344,"body":"and"},{"speaker":"Carleen","startTime":397.48809929152344,"endTime":397.6480992915234,"body":"that"},{"speaker":"Carleen","startTime":397.6580992915234,"endTime":398.1680992915234,"body":"includes"},{"speaker":"Carleen","startTime":398.18809929152343,"endTime":398.5280992915234,"body":"things"},{"speaker":"Carleen","startTime":398.5280992915234,"endTime":398.7880992915234,"body":"like"},{"speaker":"Carleen","startTime":398.83809929152346,"endTime":399.4180992915234,"body":"governance"},{"speaker":"Carleen","startTime":399.4480992915234,"endTime":399.96809929152346,"body":"and,"},{"speaker":"Carleen","startTime":400.3480992915234,"endTime":401.1980992915234,"body":"organizational"},{"speaker":"Carleen","startTime":401.1980992915234,"endTime":401.5880992915234,"body":"change"},{"speaker":"Carleen","startTime":401.5880992915234,"endTime":402.4580992915234,"body":"management."},{"speaker":"Carleen","startTime":402.85809929152344,"endTime":403.1280992915234,"body":"and"},{"speaker":"Carleen","startTime":403.1280992915234,"endTime":403.29809929152344,"body":"they"},{"speaker":"Carleen","startTime":403.29809929152344,"endTime":403.6280992915234,"body":"may"},{"speaker":"Carleen","startTime":403.6280992915234,"endTime":404.0180992915234,"body":"lean"},{"speaker":"Carleen","startTime":404.0280992915234,"endTime":404.55809929152343,"body":"on"},{"speaker":"Carleen","startTime":404.90809929152346,"endTime":405.5080987915235,"body":"additional"},{"speaker":"Carleen","startTime":405.5080987915235,"endTime":406.29809829152344,"body":"resources"},{"speaker":"Carleen","startTime":406.35809929152344,"endTime":407.05809929152343,"body":"for"},{"speaker":"Carleen","startTime":407.33809829152347,"endTime":407.5680982915235,"body":"some"},{"speaker":"Carleen","startTime":407.5680992915235,"endTime":407.7580992915234,"body":"of"},{"speaker":"Carleen","startTime":407.7680992915234,"endTime":408.21809929152346,"body":"that"},{"speaker":"Carleen","startTime":408.45809929152347,"endTime":409.0280992915234,"body":"really"},{"speaker":"Carleen","startTime":409.08809829152347,"endTime":409.42809829152344,"body":"deep."},{"speaker":"Carleen","startTime":410.04809929152344,"endTime":410.5680987915234,"body":"Technical"},{"speaker":"Carleen","startTime":410.5680987915234,"endTime":411.15809829152346,"body":"expertise,"},{"speaker":"Carleen","startTime":411.22809829152345,"endTime":411.37809829152343,"body":"but"},{"speaker":"Carleen","startTime":411.37809829152343,"endTime":411.41809829152345,"body":"a"},{"speaker":"Carleen","startTime":411.41809929152345,"endTime":411.6280987915235,"body":"lot"},{"speaker":"Carleen","startTime":411.6280987915235,"endTime":411.7780982915234,"body":"of"},{"speaker":"Carleen","startTime":411.77809929152346,"endTime":411.8980992915234,"body":"the"},{"speaker":"Carleen","startTime":412.3080982915235,"endTime":412.60809829152345,"body":"also"},{"speaker":"Carleen","startTime":412.60809929152344,"endTime":412.99809929152343,"body":"have"},{"speaker":"Carleen","startTime":413.35809929152344,"endTime":413.66809929152345,"body":"deep"},{"speaker":"Carleen","startTime":413.76809929152347,"endTime":414.24809929152343,"body":"technical"},{"speaker":"Carleen","startTime":414.3180992915235,"endTime":414.76809929152347,"body":"expertise"},{"speaker":"Carleen","startTime":414.76809929152347,"endTime":414.95809929152347,"body":"in"},{"speaker":"Carleen","startTime":415.1880992915235,"endTime":415.48809929152344,"body":"certain"},{"speaker":"Carleen","startTime":415.49809929152343,"endTime":416.0080992915235,"body":"domains"},{"speaker":"Carleen","startTime":416.03809929152345,"endTime":416.21809929152346,"body":"as"},{"speaker":"Carleen","startTime":416.21809929152346,"endTime":416.59809929152345,"body":"well."},{"speaker":"Carleen","startTime":417.04809929152344,"endTime":417.26809929152347,"body":"but"},{"speaker":"Carleen","startTime":417.30809929152343,"endTime":417.66809929152345,"body":"they're"},{"speaker":"Carleen","startTime":417.6980992915234,"endTime":418.30809929152343,"body":"really."},{"speaker":"Carleen","startTime":418.8230992915234,"endTime":419.5130992915234,"body":"Responsible"},{"speaker":"Carleen","startTime":419.53309929152346,"endTime":419.68309929152343,"body":"for"},{"speaker":"Carleen","startTime":419.68309929152343,"endTime":420.09309929152346,"body":"making"},{"speaker":"Carleen","startTime":420.09309929152346,"endTime":420.41309929152345,"body":"sure"},{"speaker":"Carleen","startTime":420.41309929152345,"endTime":420.5730992915234,"body":"that"},{"speaker":"Carleen","startTime":420.59309929152346,"endTime":420.8830992915235,"body":"all"},{"speaker":"Carleen","startTime":420.8830992915235,"endTime":421.04309929152345,"body":"of"},{"speaker":"Carleen","startTime":421.04309929152345,"endTime":421.1930992915234,"body":"the"},{"speaker":"Carleen","startTime":421.2030992915234,"endTime":421.72309929152345,"body":"elements"},{"speaker":"Carleen","startTime":421.72309929152345,"endTime":421.9630992915234,"body":"work"},{"speaker":"Carleen","startTime":421.9630992915234,"endTime":422.53309929152346,"body":"together."},{"speaker":"Carleen","startTime":422.66309929152345,"endTime":423.2530992915235,"body":"and"},{"speaker":"Carleen","startTime":423.2630992915235,"endTime":423.8230992915234,"body":"that"},{"speaker":"Carleen","startTime":423.8230992915234,"endTime":424.0430992915234,"body":"we're"},{"speaker":"Carleen","startTime":424.0430992915234,"endTime":424.4430992915234,"body":"doing"},{"speaker":"Carleen","startTime":424.4430992915234,"endTime":424.5730992915234,"body":"the"},{"speaker":"Carleen","startTime":424.5730992915234,"endTime":424.9130992915234,"body":"right"},{"speaker":"Carleen","startTime":424.9130992915234,"endTime":425.4430992915234,"body":"thing"},{"speaker":"Carleen","startTime":425.5030992915234,"endTime":425.7030992915234,"body":"for"},{"speaker":"Carleen","startTime":425.7030992915234,"endTime":425.83309929152347,"body":"the"},{"speaker":"Carleen","startTime":425.83309929152347,"endTime":426.5430992915234,"body":"customer,"},{"speaker":"Carleen","startTime":426.55309929152344,"endTime":426.9130992915234,"body":"not"},{"speaker":"Carleen","startTime":426.92309929152344,"endTime":427.43309929152343,"body":"just"},{"speaker":"Carleen","startTime":427.72309929152345,"endTime":427.87309929152343,"body":"to"},{"speaker":"Carleen","startTime":427.87309929152343,"endTime":428.1530992915234,"body":"get"},{"speaker":"Carleen","startTime":428.1630992915234,"endTime":428.30309929152344,"body":"to"},{"speaker":"Carleen","startTime":428.30309929152344,"endTime":428.61309929152344,"body":"that"},{"speaker":"Carleen","startTime":428.62309929152343,"endTime":428.87309929152343,"body":"go"},{"speaker":"Carleen","startTime":428.87309929152343,"endTime":429.30309929152344,"body":"live"},{"speaker":"Carleen","startTime":429.34309929152346,"endTime":429.7930992915234,"body":"day,"},{"speaker":"Carleen","startTime":430.09309929152346,"endTime":430.33309929152347,"body":"but"},{"speaker":"Carleen","startTime":430.36309929152344,"endTime":430.86309929152344,"body":"also"},{"speaker":"Carleen","startTime":430.98309929152344,"endTime":431.1630992915234,"body":"that"},{"speaker":"Carleen","startTime":431.1630992915234,"endTime":431.2630992915234,"body":"the"},{"speaker":"Carleen","startTime":431.2630992915234,"endTime":431.6330987915234,"body":"customer"},{"speaker":"Carleen","startTime":431.6330987915234,"endTime":431.6530982915234,"body":"is"},{"speaker":"Carleen","startTime":431.67309829152344,"endTime":431.8930982915234,"body":"still"},{"speaker":"Carleen","startTime":431.8930992915234,"endTime":432.0330992915234,"body":"going"},{"speaker":"Carleen","startTime":432.0330992915234,"endTime":432.0730992915234,"body":"to"},{"speaker":"Carleen","startTime":432.0730992915235,"endTime":432.2530987915234,"body":"be"},{"speaker":"Carleen","startTime":432.2530987915234,"endTime":432.6930982915234,"body":"happy"},{"speaker":"Carleen","startTime":432.6930992915234,"endTime":432.9530992915235,"body":"with"},{"speaker":"Carleen","startTime":432.9530992915235,"endTime":433.17309879152344,"body":"what"},{"speaker":"Carleen","startTime":433.17309879152344,"endTime":433.37309829152343,"body":"they"},{"speaker":"Carleen","startTime":433.37309929152343,"endTime":433.9030992915234,"body":"have"},{"speaker":"Carleen","startTime":434.22309929152345,"endTime":434.7530992915234,"body":"in"},{"speaker":"Carleen","startTime":434.92309929152344,"endTime":435.17309929152344,"body":"3"},{"speaker":"Carleen","startTime":435.17309929152344,"endTime":435.55309929152344,"body":"months,"},{"speaker":"Carleen","startTime":435.62309829152343,"endTime":435.81309829152343,"body":"6"},{"speaker":"Carleen","startTime":435.85309829152345,"endTime":436.23309829152345,"body":"months."},{"speaker":"Carleen","startTime":436.48309929152344,"endTime":436.7030992915235,"body":"In"},{"speaker":"Carleen","startTime":436.7030992915235,"endTime":436.98309929152344,"body":"3"},{"speaker":"Carleen","startTime":436.99309929152344,"endTime":437.4530992915235,"body":"years"},{"speaker":"Carleen","startTime":437.79309929152345,"endTime":437.96309929152346,"body":"now,"},{"speaker":"Carleen","startTime":437.96309929152346,"endTime":438.10309929152345,"body":"there"},{"speaker":"Carleen","startTime":438.10309929152345,"endTime":438.24309929152344,"body":"may"},{"speaker":"Carleen","startTime":438.24309929152344,"endTime":438.37309929152343,"body":"be"},{"speaker":"Carleen","startTime":438.37309929152343,"endTime":438.5130992915234,"body":"some"},{"speaker":"Carleen","startTime":438.5130992915234,"endTime":438.92309929152344,"body":"additional"},{"speaker":"Carleen","startTime":438.92309929152344,"endTime":439.33309929152347,"body":"projects"},{"speaker":"Carleen","startTime":439.33309929152347,"endTime":439.4330992915235,"body":"in"},{"speaker":"Carleen","startTime":439.4330992915235,"endTime":439.7730992915234,"body":"between"},{"speaker":"Carleen","startTime":439.7730992915234,"endTime":439.99309929152344,"body":"now,"},{"speaker":"Carleen","startTime":439.99309929152344,"endTime":440.1430992915234,"body":"and"},{"speaker":"Carleen","startTime":440.1430992915234,"endTime":440.24309929152344,"body":"the"},{"speaker":"Carleen","startTime":440.24309929152344,"endTime":440.4330992915235,"body":"end"},{"speaker":"Carleen","startTime":440.4430992915235,"endTime":440.53309929152346,"body":"of"},{"speaker":"Carleen","startTime":440.53309929152346,"endTime":440.74309929152344,"body":"3"},{"speaker":"Carleen","startTime":440.7530992915234,"endTime":441.17309929152344,"body":"years,"},{"speaker":"Carleen","startTime":441.22309929152345,"endTime":441.5130992915234,"body":"but,"},{"speaker":"Carleen","startTime":441.96309929152346,"endTime":442.27309929152347,"body":"the"},{"speaker":"Carleen","startTime":442.3030992915235,"endTime":442.7030992915235,"body":"customer's"},{"speaker":"Carleen","startTime":442.71309929152346,"endTime":442.91309929152345,"body":"not"},{"speaker":"Carleen","startTime":442.91309929152345,"endTime":443.1930992915235,"body":"doing"},{"speaker":"Carleen","startTime":443.1930992915235,"endTime":443.7030992915235,"body":"anything."},{"speaker":"Carleen","startTime":443.7030992915235,"endTime":443.8730992915235,"body":"That's"},{"speaker":"Carleen","startTime":443.8730992915235,"endTime":443.98309879152345,"body":"going"},{"speaker":"Carleen","startTime":443.98309879152345,"endTime":444.0630982915235,"body":"to"},{"speaker":"Carleen","startTime":444.0630982915235,"endTime":444.29309829152345,"body":"trip"},{"speaker":"Carleen","startTime":444.29309929152345,"endTime":444.4530992915235,"body":"them"},{"speaker":"Carleen","startTime":444.4530992915235,"endTime":444.6230992915235,"body":"up"},{"speaker":"Carleen","startTime":444.6730992915235,"endTime":444.9730992915235,"body":"and"},{"speaker":"Carleen","startTime":445.1231002915235,"endTime":445.4531002915235,"body":"not"},{"speaker":"Carleen","startTime":445.4531002915235,"endTime":445.5831002915235,"body":"be"},{"speaker":"Carleen","startTime":445.5831002915235,"endTime":445.76310029152353,"body":"able"},{"speaker":"Carleen","startTime":445.76310029152353,"endTime":445.9031002915235,"body":"to"},{"speaker":"Carleen","startTime":445.9031002915235,"endTime":446.0231002915235,"body":"be"},{"speaker":"Carleen","startTime":446.0231002915235,"endTime":446.2930997915235,"body":"happy"},{"speaker":"Carleen","startTime":446.2930997915235,"endTime":446.4130992915235,"body":"at"},{"speaker":"Carleen","startTime":446.4131002915235,"endTime":446.5631002915235,"body":"the"},{"speaker":"Carleen","startTime":446.5931002915235,"endTime":446.8331002915235,"body":"end"},{"speaker":"Carleen","startTime":446.8431002915235,"endTime":446.9531002915235,"body":"of"},{"speaker":"Carleen","startTime":446.9531002915235,"endTime":447.1731002915235,"body":"those"},{"speaker":"Carleen","startTime":447.1831002915235,"endTime":447.3031002915235,"body":"3"},{"speaker":"Carleen","startTime":447.3031002915235,"endTime":447.6531002915235,"body":"years"},{"speaker":"Carleen","startTime":447.6531002915235,"endTime":447.7831002915235,"body":"or"},{"speaker":"Carleen","startTime":447.7831002915235,"endTime":448.0430997915235,"body":"even"},{"speaker":"Carleen","startTime":448.0430997915235,"endTime":448.3830992915235,"body":"beyond"},{"speaker":"Carleen","startTime":448.4230992915235,"endTime":448.70309929152353,"body":"that."},{"speaker":"CJ","startTime":449.48310029152356,"endTime":449.6631002915236,"body":"That's"},{"speaker":"CJ","startTime":449.6631002915236,"endTime":449.7131002915236,"body":"a"},{"speaker":"CJ","startTime":449.7131002915236,"endTime":449.87310029152354,"body":"good"},{"speaker":"CJ","startTime":449.87310029152354,"endTime":450.3231002915236,"body":"segue"},{"speaker":"CJ","startTime":450.3231002915236,"endTime":450.5231002915236,"body":"for"},{"speaker":"CJ","startTime":450.5231002915236,"endTime":450.9531002915236,"body":"actually,"},{"speaker":"CJ","startTime":450.9531002915236,"endTime":451.2031002915236,"body":"getting"},{"speaker":"CJ","startTime":451.2031002915236,"endTime":451.3031002915236,"body":"to"},{"speaker":"CJ","startTime":451.3031002915236,"endTime":451.4231002915236,"body":"the"},{"speaker":"CJ","startTime":451.4531002915236,"endTime":451.59310029152357,"body":"meat"},{"speaker":"CJ","startTime":451.59310029152357,"endTime":451.64310029152364,"body":"of"},{"speaker":"CJ","startTime":451.64310029152364,"endTime":451.8131002915236,"body":"this"},{"speaker":"CJ","startTime":451.8331002915236,"endTime":452.3631002915236,"body":"episode,"},{"speaker":"CJ","startTime":452.3731002915236,"endTime":452.5831002915236,"body":"which"},{"speaker":"CJ","startTime":452.5831002915236,"endTime":452.7031002915236,"body":"is"},{"speaker":"CJ","startTime":452.7031002915236,"endTime":453.1631002915236,"body":"managing"},{"speaker":"CJ","startTime":453.1631002915236,"endTime":453.5331002915236,"body":"customer"},{"speaker":"CJ","startTime":453.5331002915236,"endTime":454.4531002915236,"body":"expectations."},{"speaker":"CJ","startTime":454.4531002915236,"endTime":454.72310029152356,"body":"Right?"},{"speaker":"CJ","startTime":454.9430992915236,"endTime":455.1630992915236,"body":"And"},{"speaker":"CJ","startTime":455.1631002915236,"endTime":455.2531002915236,"body":"so"},{"speaker":"CJ","startTime":455.2531002915236,"endTime":455.4331002915236,"body":"one"},{"speaker":"CJ","startTime":455.4331002915236,"endTime":455.5031002915236,"body":"of"},{"speaker":"CJ","startTime":455.5031002915236,"endTime":455.6030997915236,"body":"the"},{"speaker":"CJ","startTime":455.6030997915236,"endTime":455.8730992915236,"body":"things"},{"speaker":"CJ","startTime":455.8731002915236,"endTime":456.0431002915236,"body":"that"},{"speaker":"CJ","startTime":456.0431002915236,"endTime":456.1731002915236,"body":"you"},{"speaker":"CJ","startTime":456.1731002915236,"endTime":456.3731002915236,"body":"just"},{"speaker":"CJ","startTime":456.3731002915236,"endTime":456.4631002915236,"body":"said"},{"speaker":"CJ","startTime":456.4631002915236,"endTime":456.7831002915236,"body":"that"},{"speaker":"CJ","startTime":457.02309929152364,"endTime":457.40309929152363,"body":"really"},{"speaker":"CJ","startTime":457.5031002915236,"endTime":457.73310029152356,"body":"took"},{"speaker":"CJ","startTime":457.73310029152356,"endTime":457.8831002915236,"body":"me"},{"speaker":"CJ","startTime":457.8931002915236,"endTime":458.2731002915236,"body":"back,"},{"speaker":"CJ","startTime":458.2731012915236,"endTime":458.4531012915235,"body":"right?"},{"speaker":"CJ","startTime":458.4531012915235,"endTime":458.5531007915236,"body":"Is"},{"speaker":"CJ","startTime":458.5531007915236,"endTime":458.72310029152356,"body":"that,"},{"speaker":"CJ","startTime":458.87310129152354,"endTime":459.0831012915236,"body":"doing"},{"speaker":"CJ","startTime":459.1331022915235,"endTime":459.1731022915236,"body":"the"},{"speaker":"CJ","startTime":459.1731022915236,"endTime":459.39310229152363,"body":"right"},{"speaker":"CJ","startTime":459.39310229152363,"endTime":459.64310229152363,"body":"thing"},{"speaker":"CJ","startTime":459.64310229152363,"endTime":459.74310229152354,"body":"for"},{"speaker":"CJ","startTime":459.74310229152354,"endTime":459.8131022915236,"body":"the"},{"speaker":"CJ","startTime":459.8131022915236,"endTime":460.0531022915236,"body":"long"},{"speaker":"CJ","startTime":460.0531022915236,"endTime":460.22310229152356,"body":"term"},{"speaker":"CJ","startTime":460.25310229152353,"endTime":460.5331022915236,"body":"health"},{"speaker":"CJ","startTime":460.5331022915236,"endTime":460.7931022915236,"body":"of"},{"speaker":"CJ","startTime":460.7931022915236,"endTime":460.88310229152364,"body":"the"},{"speaker":"CJ","startTime":460.89310229152363,"endTime":461.26310229152364,"body":"customer."},{"speaker":"CJ","startTime":461.33310229152363,"endTime":461.4831022915236,"body":"And"},{"speaker":"CJ","startTime":461.7131022915236,"endTime":462.33310229152363,"body":"how"},{"speaker":"CJ","startTime":462.3631022915236,"endTime":462.70310229152363,"body":"that"},{"speaker":"CJ","startTime":462.7431022915236,"endTime":462.9731022915236,"body":"can"},{"speaker":"CJ","startTime":462.9731022915236,"endTime":463.6031022915236,"body":"sometimes"},{"speaker":"CJ","startTime":463.6031022915236,"endTime":463.8431022915236,"body":"put"},{"speaker":"CJ","startTime":463.8431022915236,"endTime":464.20310229152363,"body":"you"},{"speaker":"CJ","startTime":464.54310229152355,"endTime":464.7231022915236,"body":"At"},{"speaker":"CJ","startTime":464.7231022915236,"endTime":465.17310229152366,"body":"opposite"},{"speaker":"CJ","startTime":465.17310229152366,"endTime":465.67310229152366,"body":"ends"},{"speaker":"CJ","startTime":465.69310229152364,"endTime":465.8831022915236,"body":"with"},{"speaker":"CJ","startTime":465.8831022915236,"endTime":465.9731022915236,"body":"the"},{"speaker":"CJ","startTime":465.9731022915236,"endTime":466.57310229152364,"body":"customer"},{"speaker":"CJ","startTime":466.78310229152356,"endTime":467.03310229152356,"body":"when"},{"speaker":"CJ","startTime":467.03310229152356,"endTime":467.3431022915236,"body":"they're"},{"speaker":"CJ","startTime":467.3431022915236,"endTime":467.93310229152365,"body":"focusing,"},{"speaker":"CJ","startTime":467.93310229152365,"endTime":468.16310229152356,"body":"maybe"},{"speaker":"CJ","startTime":468.40310229152357,"endTime":468.7331022915236,"body":"something"},{"speaker":"CJ","startTime":468.7831022915236,"endTime":469.0731022915236,"body":"short"},{"speaker":"CJ","startTime":469.0731022915236,"endTime":469.4531022915237,"body":"term"},{"speaker":"CJ","startTime":469.8431022915237,"endTime":469.9731022915237,"body":"or"},{"speaker":"CJ","startTime":469.9731022915237,"endTime":470.60310229152367,"body":"focusing"},{"speaker":"CJ","startTime":470.63310229152364,"endTime":471.19310229152364,"body":"on"},{"speaker":"CJ","startTime":471.48310229152366,"endTime":471.70310229152363,"body":"a"},{"speaker":"CJ","startTime":471.70310229152363,"endTime":472.13310229152364,"body":"thing"},{"speaker":"CJ","startTime":472.13310229152364,"endTime":472.35310229152367,"body":"that"},{"speaker":"CJ","startTime":472.4631022915236,"endTime":472.67310229152366,"body":"might"},{"speaker":"CJ","startTime":472.67310229152366,"endTime":473.23310229152366,"body":"necessarily"},{"speaker":"CJ","startTime":473.23310229152366,"endTime":473.4031022915236,"body":"be"},{"speaker":"CJ","startTime":473.4031022915236,"endTime":473.7731022915236,"body":"best,"},{"speaker":"CJ","startTime":473.8097689581903,"endTime":474.2997689581903,"body":"practice."},{"speaker":"CJ","startTime":474.3197689581903,"endTime":474.5097684581903,"body":"And"},{"speaker":"CJ","startTime":474.5097684581903,"endTime":474.6397679581903,"body":"that,"},{"speaker":"CJ","startTime":474.6397689581903,"endTime":474.8697689581903,"body":"you"},{"speaker":"CJ","startTime":474.8897689581903,"endTime":475.41976895819033,"body":"know,"},{"speaker":"CJ","startTime":476.2797689581903,"endTime":476.4097689581903,"body":"6"},{"speaker":"CJ","startTime":476.4097689581903,"endTime":476.5697689581903,"body":"months"},{"speaker":"CJ","startTime":476.5697689581903,"endTime":476.6497689581903,"body":"a"},{"speaker":"CJ","startTime":476.6497689581903,"endTime":476.8997689581903,"body":"year"},{"speaker":"CJ","startTime":476.8997689581903,"endTime":477.1197689581903,"body":"down"},{"speaker":"CJ","startTime":477.1197689581903,"endTime":477.2197689581903,"body":"the"},{"speaker":"CJ","startTime":477.2197689581903,"endTime":477.4897689581903,"body":"line"},{"speaker":"CJ","startTime":477.4897689581903,"endTime":477.6497689581903,"body":"is"},{"speaker":"CJ","startTime":477.6497689581903,"endTime":477.8697689581903,"body":"just"},{"speaker":"CJ","startTime":477.8797679581903,"endTime":478.0797679581903,"body":"going"},{"speaker":"CJ","startTime":478.0797689581903,"endTime":478.1497689581903,"body":"to"},{"speaker":"CJ","startTime":478.1497689581903,"endTime":478.4697689581903,"body":"create"},{"speaker":"CJ","startTime":478.4697689581903,"endTime":478.5197689581903,"body":"a"},{"speaker":"CJ","startTime":478.5197689581903,"endTime":478.7397684581903,"body":"whole"},{"speaker":"CJ","startTime":478.7397684581903,"endTime":478.8897679581903,"body":"lot"},{"speaker":"CJ","startTime":478.8897699581903,"endTime":479.0097689581903,"body":"of"},{"speaker":"CJ","startTime":479.0097689581903,"endTime":479.2697679581903,"body":"tech"},{"speaker":"CJ","startTime":479.2697689581903,"endTime":479.5197689581903,"body":"debt"},{"speaker":"CJ","startTime":479.5197689581903,"endTime":479.6797689581903,"body":"for"},{"speaker":"CJ","startTime":479.6797689581903,"endTime":479.9997689581903,"body":"them"},{"speaker":"CJ","startTime":480.3097679581903,"endTime":480.4997679581903,"body":"that"},{"speaker":"CJ","startTime":480.4997679581903,"endTime":480.6197679581903,"body":"they"},{"speaker":"CJ","startTime":480.6197689581903,"endTime":480.85976895819033,"body":"won't"},{"speaker":"CJ","startTime":480.85976895819033,"endTime":481.0397689581903,"body":"be"},{"speaker":"CJ","startTime":481.0397689581903,"endTime":481.2397684581903,"body":"able"},{"speaker":"CJ","startTime":481.2397684581903,"endTime":481.3897679581903,"body":"to"},{"speaker":"CJ","startTime":481.3897699581903,"endTime":481.9897689581903,"body":"necessarily"},{"speaker":"CJ","startTime":481.9897689581903,"endTime":482.2797679581903,"body":"build"},{"speaker":"CJ","startTime":482.5997679581903,"endTime":482.8797679581903,"body":"their"},{"speaker":"CJ","startTime":482.8797679581903,"endTime":483.0997679581903,"body":"way"},{"speaker":"CJ","startTime":483.0997679581903,"endTime":483.2697679581903,"body":"out"},{"speaker":"CJ","startTime":483.2697679581903,"endTime":483.5097679581903,"body":"of."},{"speaker":"Carleen","startTime":508.04476895819033,"endTime":508.62476895819026,"body":"company,"},{"speaker":"Carleen","startTime":508.64476895819024,"endTime":508.9347689581903,"body":"we"},{"speaker":"Carleen","startTime":508.9347689581903,"endTime":509.38476895819025,"body":"are"},{"speaker":"Carleen","startTime":509.50476895819025,"endTime":509.5847689581903,"body":"a"},{"speaker":"Carleen","startTime":509.5847689581903,"endTime":509.86476895819027,"body":"product"},{"speaker":"Carleen","startTime":509.89476895819024,"endTime":510.25476895819025,"body":"company"},{"speaker":"Carleen","startTime":510.25476895819025,"endTime":510.36476895819027,"body":"that"},{"speaker":"Carleen","startTime":510.37476895819026,"endTime":510.64476895819024,"body":"has"},{"speaker":"Carleen","startTime":510.6747689581903,"endTime":510.9247689581903,"body":"apps"},{"speaker":"Carleen","startTime":510.9847689581903,"endTime":511.16476895819034,"body":"in"},{"speaker":"Carleen","startTime":511.16476895819034,"endTime":511.28476895819034,"body":"the"},{"speaker":"Carleen","startTime":511.28476895819034,"endTime":511.6747689581903,"body":"store."},{"speaker":"Carleen","startTime":511.6747689581903,"endTime":511.86476895819027,"body":"So"},{"speaker":"Carleen","startTime":511.86476895819027,"endTime":512.0747689581904,"body":"our"},{"speaker":"Carleen","startTime":512.2047689581902,"endTime":512.5447689581904,"body":"scope"},{"speaker":"Carleen","startTime":512.5647689581904,"endTime":512.7547689581902,"body":"is"},{"speaker":"Carleen","startTime":512.7847689581904,"endTime":513.1147689581903,"body":"much"},{"speaker":"Carleen","startTime":513.1447689581903,"endTime":513.6947689581903,"body":"smaller,"},{"speaker":"Carleen","startTime":514.0747689581904,"endTime":514.3847689581903,"body":"but."},{"speaker":"Carleen","startTime":514.6897689581904,"endTime":514.8697689581904,"body":"The"},{"speaker":"Carleen","startTime":514.8697689581904,"endTime":515.3597689581903,"body":"overall"},{"speaker":"Carleen","startTime":515.3897689581904,"endTime":515.7897689581903,"body":"outlook"},{"speaker":"Carleen","startTime":515.8097689581904,"endTime":516.1397689581904,"body":"is"},{"speaker":"Carleen","startTime":516.7697689581903,"endTime":516.9697689581903,"body":"the"},{"speaker":"Carleen","startTime":516.9697689581903,"endTime":517.5397689581903,"body":"same."},{"speaker":"Carleen","startTime":517.5397689581903,"endTime":517.8197689581903,"body":"not"},{"speaker":"Carleen","startTime":517.8197689581903,"endTime":518.1197689581902,"body":"only"},{"speaker":"Carleen","startTime":518.1297689581902,"endTime":518.2397689581903,"body":"do"},{"speaker":"Carleen","startTime":518.2397689581903,"endTime":518.4797689581903,"body":"we"},{"speaker":"Carleen","startTime":518.5297689581903,"endTime":518.7997689581903,"body":"want"},{"speaker":"Carleen","startTime":518.8097689581903,"endTime":518.9197689581903,"body":"to"},{"speaker":"Carleen","startTime":518.9197689581903,"endTime":519.0897689581902,"body":"make"},{"speaker":"Carleen","startTime":519.0897689581902,"endTime":519.2597689581903,"body":"sure"},{"speaker":"Carleen","startTime":519.2597689581903,"endTime":519.3897689581902,"body":"that"},{"speaker":"Carleen","startTime":519.3897689581902,"endTime":519.5297689581903,"body":"we're"},{"speaker":"Carleen","startTime":519.5297689581903,"endTime":519.8797689581902,"body":"doing"},{"speaker":"Carleen","startTime":519.8797689581902,"endTime":520.2797689581903,"body":"things"},{"speaker":"Carleen","startTime":520.2797689581903,"endTime":520.4597689581902,"body":"that"},{"speaker":"Carleen","startTime":520.4797689581903,"endTime":520.7697689581903,"body":"are"},{"speaker":"Carleen","startTime":520.9097689581902,"endTime":521.1497689581902,"body":"best"},{"speaker":"Carleen","startTime":521.1497689581902,"endTime":521.5597689581903,"body":"practice"},{"speaker":"Carleen","startTime":521.5597689581903,"endTime":521.7297689581903,"body":"from"},{"speaker":"Carleen","startTime":521.7297689581903,"endTime":521.7597689581903,"body":"a"},{"speaker":"Carleen","startTime":521.7597689581903,"endTime":522.3597689581902,"body":"ServiceNow"},{"speaker":"Carleen","startTime":522.3897689581902,"endTime":522.8697689581902,"body":"platform"},{"speaker":"Carleen","startTime":522.8697689581902,"endTime":523.5797689581902,"body":"perspective,"},{"speaker":"Carleen","startTime":523.8897689581902,"endTime":524.0197689581903,"body":"we"},{"speaker":"Carleen","startTime":524.0197689581903,"endTime":524.2997689581903,"body":"also"},{"speaker":"Carleen","startTime":524.2997689581903,"endTime":524.5697689581903,"body":"need"},{"speaker":"Carleen","startTime":524.5697689581903,"endTime":524.9597689581902,"body":"to,"},{"speaker":"Carleen","startTime":525.1631012915236,"endTime":525.4431012915236,"body":"have"},{"speaker":"Carleen","startTime":525.4431022915236,"endTime":525.5531022915236,"body":"an"},{"speaker":"Carleen","startTime":525.5531022915236,"endTime":525.7131022915236,"body":"eye"},{"speaker":"Carleen","startTime":525.7431012915235,"endTime":525.9131012915236,"body":"on"},{"speaker":"Carleen","startTime":525.9131012915236,"endTime":526.0831012915236,"body":"our"},{"speaker":"Carleen","startTime":526.1131012915237,"endTime":526.4431012915236,"body":"own"},{"speaker":"Carleen","startTime":526.4531012915236,"endTime":527.0031012915235,"body":"roadmap"},{"speaker":"Carleen","startTime":527.0531022915236,"endTime":527.2331022915237,"body":"and"},{"speaker":"Carleen","startTime":527.2331022915237,"endTime":527.6031022915236,"body":"making"},{"speaker":"Carleen","startTime":527.6031022915236,"endTime":527.8231017915236,"body":"sure"},{"speaker":"Carleen","startTime":527.8231017915236,"endTime":528.0031012915235,"body":"that"},{"speaker":"Carleen","startTime":528.0031022915236,"endTime":528.1331022915235,"body":"we're"},{"speaker":"Carleen","startTime":528.1331022915235,"endTime":528.3531022915236,"body":"not"},{"speaker":"Carleen","startTime":528.3631012915237,"endTime":528.7631012915235,"body":"doing"},{"speaker":"Carleen","startTime":528.7831012915235,"endTime":529.2031012915236,"body":"something"},{"speaker":"Carleen","startTime":529.2031012915236,"endTime":529.3731012915237,"body":"that"},{"speaker":"Carleen","startTime":529.3731012915237,"endTime":529.6631012915236,"body":"the,"},{"speaker":"Carleen","startTime":529.6931012915236,"endTime":530.3331012915237,"body":"customer,"},{"speaker":"Carleen","startTime":531.0533012915237,"endTime":531.2233012915236,"body":"Is"},{"speaker":"Carleen","startTime":531.2233012915236,"endTime":531.3833012915236,"body":"not"},{"speaker":"Carleen","startTime":531.3833012915236,"endTime":531.5833012915236,"body":"going"},{"speaker":"Carleen","startTime":531.5833012915236,"endTime":531.6733012915237,"body":"to"},{"speaker":"Carleen","startTime":531.6833012915237,"endTime":531.8433012915236,"body":"be"},{"speaker":"Carleen","startTime":531.8433012915236,"endTime":532.1933012915237,"body":"happy"},{"speaker":"Carleen","startTime":532.1933012915237,"endTime":532.5633012915237,"body":"with,"},{"speaker":"Carleen","startTime":532.9933012915236,"endTime":533.2933012915236,"body":"when"},{"speaker":"Carleen","startTime":533.3233012915235,"endTime":533.7533012915236,"body":"our"},{"speaker":"Carleen","startTime":533.7533012915236,"endTime":534.2333012915236,"body":"next"},{"speaker":"Carleen","startTime":534.4033012915236,"endTime":534.6733012915237,"body":"store"},{"speaker":"Carleen","startTime":534.6733012915237,"endTime":534.9833012915236,"body":"app"},{"speaker":"Carleen","startTime":535.0133012915236,"endTime":535.5533012915236,"body":"release"},{"speaker":"Carleen","startTime":535.6233012915236,"endTime":535.9533012915236,"body":"comes"},{"speaker":"Carleen","startTime":535.9533012915236,"endTime":536.3033012915236,"body":"out"},{"speaker":"Carleen","startTime":536.4133012915237,"endTime":536.6233012915236,"body":"and"},{"speaker":"Carleen","startTime":536.6233012915236,"endTime":536.8733012915236,"body":"we've"},{"speaker":"Carleen","startTime":536.8733012915236,"endTime":537.0533012915236,"body":"got"},{"speaker":"Carleen","startTime":537.0533012915236,"endTime":537.0933012915236,"body":"a"},{"speaker":"Carleen","startTime":537.0933012915236,"endTime":537.3233012915235,"body":"bunch"},{"speaker":"Carleen","startTime":537.3233012915235,"endTime":537.4133012915237,"body":"of"},{"speaker":"Carleen","startTime":537.4133012915237,"endTime":537.5533012915236,"body":"new"},{"speaker":"Carleen","startTime":537.5633012915235,"endTime":538.1833012915237,"body":"features."},{"speaker":"Carleen","startTime":538.4366336248568,"endTime":538.6566336248568,"body":"and"},{"speaker":"Carleen","startTime":538.6566336248568,"endTime":539.0066336248567,"body":"so"},{"speaker":"Carleen","startTime":539.0666336248568,"endTime":539.4566336248567,"body":"I"},{"speaker":"Carleen","startTime":539.4666336248567,"endTime":539.8066336248568,"body":"think"},{"speaker":"Carleen","startTime":539.8166336248568,"endTime":540.2266336248567,"body":"that"},{"speaker":"Carleen","startTime":540.4233002915234,"endTime":541.3233002915233,"body":"understanding"},{"speaker":"Carleen","startTime":541.3333002915234,"endTime":541.5733002915233,"body":"where"},{"speaker":"Carleen","startTime":541.5733002915233,"endTime":541.7533002915234,"body":"they're"},{"speaker":"Carleen","startTime":541.7533002915234,"endTime":542.0733002915233,"body":"coming"},{"speaker":"Carleen","startTime":542.0733002915233,"endTime":542.2833002915233,"body":"from,"},{"speaker":"Carleen","startTime":542.2833002915233,"endTime":542.7033002915234,"body":"because"},{"speaker":"Carleen","startTime":542.7133002915234,"endTime":543.0133002915234,"body":"they"},{"speaker":"Carleen","startTime":543.0232992915235,"endTime":543.3032992915234,"body":"don't"},{"speaker":"Carleen","startTime":543.3532992915234,"endTime":544.0232992915235,"body":"understand"},{"speaker":"Carleen","startTime":544.0232992915235,"endTime":544.3132992915234,"body":"any"},{"speaker":"Carleen","startTime":544.3132992915234,"endTime":544.4832992915234,"body":"of"},{"speaker":"Carleen","startTime":544.4933002915234,"endTime":544.8633002915234,"body":"that."},{"speaker":"Carleen","startTime":544.9033002915235,"endTime":545.3333002915234,"body":"Anything"},{"speaker":"Carleen","startTime":545.3333002915234,"endTime":545.5133002915234,"body":"that"},{"speaker":"Carleen","startTime":545.5133002915234,"endTime":545.6733002915234,"body":"I"},{"speaker":"Carleen","startTime":545.6733002915234,"endTime":545.9533002915234,"body":"just"},{"speaker":"Carleen","startTime":545.9632992915234,"endTime":546.2032992915233,"body":"said,"},{"speaker":"Carleen","startTime":546.5733002915233,"endTime":546.8433002915233,"body":"they"},{"speaker":"Carleen","startTime":546.8433002915233,"endTime":547.5133002915234,"body":"understand"},{"speaker":"Carleen","startTime":547.5634002915233,"endTime":547.8334002915234,"body":"where"},{"speaker":"Carleen","startTime":547.8334002915234,"endTime":548.0234002915233,"body":"they're"},{"speaker":"Carleen","startTime":548.0234002915233,"endTime":548.4634002915233,"body":"doing"},{"speaker":"Carleen","startTime":548.4634002915233,"endTime":548.6934002915233,"body":"this"},{"speaker":"Carleen","startTime":548.7534002915232,"endTime":549.2734002915233,"body":"today,"},{"speaker":"Carleen","startTime":549.6934002915233,"endTime":550.0534002915233,"body":"whatever"},{"speaker":"Carleen","startTime":550.0534002915233,"endTime":550.2734002915233,"body":"this,"},{"speaker":"Carleen","startTime":550.4234002915233,"endTime":550.5834002915233,"body":"the"},{"speaker":"Carleen","startTime":550.5834002915233,"endTime":550.8934002915232,"body":"scope"},{"speaker":"Carleen","startTime":550.8934002915232,"endTime":551.1034002915233,"body":"is"},{"speaker":"Carleen","startTime":551.1234002915232,"endTime":551.4634002915233,"body":"of,"},{"speaker":"Carleen","startTime":551.5134002915233,"endTime":551.9234002915233,"body":"the,"},{"speaker":"Carleen","startTime":552.2434002915234,"endTime":552.3734002915234,"body":"the"},{"speaker":"Carleen","startTime":552.3734002915234,"endTime":552.8834002915233,"body":"project"},{"speaker":"Carleen","startTime":552.9134002915233,"endTime":553.1534002915233,"body":"where"},{"speaker":"Carleen","startTime":553.1534002915233,"endTime":553.3134002915234,"body":"they're"},{"speaker":"Carleen","startTime":553.3134002915234,"endTime":553.6734002915233,"body":"doing"},{"speaker":"Carleen","startTime":553.6734002915233,"endTime":553.8534002915234,"body":"this"},{"speaker":"Carleen","startTime":553.8834002915233,"endTime":554.2534002915233,"body":"today"},{"speaker":"Carleen","startTime":554.2534002915233,"endTime":554.3834002915233,"body":"and"},{"speaker":"Carleen","startTime":554.3834002915233,"endTime":554.4734002915233,"body":"the"},{"speaker":"Carleen","startTime":554.4734002915233,"endTime":555.2534002915233,"body":"capabilities"},{"speaker":"Carleen","startTime":555.2934002915234,"endTime":555.5334002915233,"body":"of"},{"speaker":"Carleen","startTime":555.5434002915234,"endTime":555.9034002915233,"body":"that"},{"speaker":"Carleen","startTime":556.0134002915233,"endTime":556.4534002915233,"body":"thing."},{"speaker":"Carleen","startTime":556.9034002915233,"endTime":557.2434002915234,"body":"And"},{"speaker":"Carleen","startTime":557.2534002915233,"endTime":557.4133997915234,"body":"I'm"},{"speaker":"Carleen","startTime":557.4133997915234,"endTime":558.0333992915233,"body":"specifically"},{"speaker":"Carleen","startTime":558.0333992915233,"endTime":558.2733992915233,"body":"not"},{"speaker":"Carleen","startTime":558.3034002915234,"endTime":558.8334002915234,"body":"saying"},{"speaker":"Carleen","startTime":559.1633992915234,"endTime":559.4533992915234,"body":"that"},{"speaker":"Carleen","startTime":559.4933992915234,"endTime":560.1933992915234,"body":"application"},{"speaker":"Carleen","startTime":560.1934002915233,"endTime":560.5234002915233,"body":"because"},{"speaker":"Carleen","startTime":560.5434002915234,"endTime":561.1034002915234,"body":"sometimes"},{"speaker":"Carleen","startTime":561.1034002915234,"endTime":561.2734002915233,"body":"it's"},{"speaker":"Carleen","startTime":561.3733992915234,"endTime":561.8333992915233,"body":"Excel"},{"speaker":"Carleen","startTime":562.5434002915234,"endTime":562.6834002915233,"body":"or"},{"speaker":"CJ","startTime":562.8984002915234,"endTime":562.9684002915234,"body":"Hey."},{"speaker":"Carleen","startTime":563.6733992915233,"endTime":564.1933992915233,"body":"paper"},{"speaker":"Carleen","startTime":564.2334012915234,"endTime":564.8934012915233,"body":"or,"},{"speaker":"Carleen","startTime":564.9633992915234,"endTime":565.2633992915233,"body":"some"},{"speaker":"Carleen","startTime":565.2733982915233,"endTime":565.8233982915234,"body":"other."},{"speaker":"Carleen","startTime":566.3033992915234,"endTime":566.5433992915234,"body":"thing"},{"speaker":"Carleen","startTime":566.5433992915234,"endTime":566.7433992915235,"body":"that's"},{"speaker":"Carleen","startTime":566.7433992915235,"endTime":567.0233992915234,"body":"not,"},{"speaker":"Carleen","startTime":567.0333992915234,"endTime":567.1633992915234,"body":"we're"},{"speaker":"Carleen","startTime":567.1633992915234,"endTime":567.4133992915234,"body":"not"},{"speaker":"Carleen","startTime":567.4233992915234,"endTime":567.8633992915235,"body":"like"},{"speaker":"Carleen","startTime":568.0233992915234,"endTime":568.4133992915234,"body":"taking"},{"speaker":"Carleen","startTime":568.4133992915234,"endTime":568.5333992915234,"body":"it"},{"speaker":"Carleen","startTime":568.5433992915234,"endTime":568.8933992915235,"body":"from"},{"speaker":"Carleen","startTime":568.9333992915234,"endTime":569.3733992915235,"body":"one"},{"speaker":"Carleen","startTime":569.4533992915234,"endTime":569.6733992915234,"body":"piece"},{"speaker":"Carleen","startTime":569.6733992915234,"endTime":569.7733992915234,"body":"of"},{"speaker":"Carleen","startTime":569.7733992915234,"endTime":570.1733992915234,"body":"software"},{"speaker":"Carleen","startTime":570.1733992915234,"endTime":570.3233992915234,"body":"and"},{"speaker":"Carleen","startTime":570.3233992915234,"endTime":570.5333992915234,"body":"putting"},{"speaker":"Carleen","startTime":570.5333992915234,"endTime":570.6933992915234,"body":"it"},{"speaker":"Carleen","startTime":570.6933992915234,"endTime":570.9533992915234,"body":"into"},{"speaker":"Carleen","startTime":570.9533992915234,"endTime":571.2733992915234,"body":"another"},{"speaker":"Carleen","startTime":571.2733992915234,"endTime":571.4733992915235,"body":"piece"},{"speaker":"Carleen","startTime":571.4733992915235,"endTime":571.5533992915234,"body":"of"},{"speaker":"Carleen","startTime":571.5533992915234,"endTime":572.0733992915234,"body":"software."},{"speaker":"Carleen","startTime":572.5733992915234,"endTime":572.8233992915234,"body":"And"},{"speaker":"Carleen","startTime":572.8233992915234,"endTime":573.0333992915234,"body":"that's"},{"speaker":"Carleen","startTime":573.0433992915234,"endTime":573.4533992915235,"body":"really,"},{"speaker":"Carleen","startTime":573.5033992915235,"endTime":573.7333992915235,"body":"that's"},{"speaker":"Carleen","startTime":573.7333992915235,"endTime":573.8633992915235,"body":"what"},{"speaker":"Carleen","startTime":573.8633992915235,"endTime":574.0133992915235,"body":"they"},{"speaker":"Carleen","startTime":574.0133992915235,"endTime":574.2733992915234,"body":"know."},{"speaker":"Carleen","startTime":574.2833982915234,"endTime":574.5133982915235,"body":"That's"},{"speaker":"Carleen","startTime":574.5133992915235,"endTime":574.6433992915235,"body":"what"},{"speaker":"Carleen","startTime":574.6433992915235,"endTime":574.7833987915235,"body":"their"},{"speaker":"Carleen","startTime":574.7833987915235,"endTime":575.2933982915234,"body":"context"},{"speaker":"Carleen","startTime":575.3933992915235,"endTime":575.7033992915235,"body":"is."},{"speaker":"Carleen","startTime":575.9533982915235,"endTime":576.2433982915235,"body":"That's"},{"speaker":"Carleen","startTime":576.2533992915235,"endTime":576.5133992915235,"body":"where"},{"speaker":"Carleen","startTime":576.5133992915235,"endTime":576.7833987915235,"body":"their"},{"speaker":"Carleen","startTime":576.7833987915235,"endTime":577.5733982915234,"body":"requirements"},{"speaker":"Carleen","startTime":577.8133992915234,"endTime":577.9633992915235,"body":"are"},{"speaker":"Carleen","startTime":577.9633992915235,"endTime":578.2733992915234,"body":"coming"},{"speaker":"Carleen","startTime":578.2733992915234,"endTime":578.4333992915234,"body":"from."},{"speaker":"Carleen","startTime":578.4333992915234,"endTime":578.6133987915234,"body":"That's"},{"speaker":"Carleen","startTime":578.6133987915234,"endTime":578.7533982915235,"body":"where"},{"speaker":"Carleen","startTime":578.7533992915235,"endTime":578.9933992915235,"body":"their"},{"speaker":"Carleen","startTime":579.0633992915234,"endTime":579.3033992915234,"body":"pain"},{"speaker":"Carleen","startTime":579.3033992915234,"endTime":579.6033992915235,"body":"points"},{"speaker":"Carleen","startTime":579.6333992915235,"endTime":579.9833992915235,"body":"are."},{"speaker":"Carleen","startTime":580.6233982915235,"endTime":581.1333982915235,"body":"And"},{"speaker":"Carleen","startTime":581.3300659581902,"endTime":581.8400659581902,"body":"so"},{"speaker":"Carleen","startTime":582.0500659581902,"endTime":582.3200659581902,"body":"they"},{"speaker":"Carleen","startTime":582.3200659581902,"endTime":582.6300659581901,"body":"don't"},{"speaker":"Carleen","startTime":582.7200649581903,"endTime":583.7900649581902,"body":"necessarily"},{"speaker":"Carleen","startTime":583.7900669581902,"endTime":584.5400669581902,"body":"know"},{"speaker":"Carleen","startTime":584.6800659581902,"endTime":584.9300659581902,"body":"that's"},{"speaker":"Carleen","startTime":584.9300659581902,"endTime":585.2900659581902,"body":"something"},{"speaker":"Carleen","startTime":585.2900659581902,"endTime":585.4700659581902,"body":"that"},{"speaker":"Carleen","startTime":585.4700659581902,"endTime":585.6900659581902,"body":"they're"},{"speaker":"Carleen","startTime":585.7400659581901,"endTime":586.2900659581902,"body":"asking"},{"speaker":"Carleen","startTime":586.3000659581902,"endTime":586.7100659581902,"body":"for."},{"speaker":"Carleen","startTime":586.7100659581902,"endTime":587.1200659581901,"body":"could"},{"speaker":"Carleen","startTime":587.1200659581901,"endTime":588.1200659581901,"body":"potentially"},{"speaker":"Carleen","startTime":588.6200659581901,"endTime":588.8800659581901,"body":"hurt"},{"speaker":"Carleen","startTime":588.8800659581901,"endTime":589.1600659581901,"body":"them"},{"speaker":"Carleen","startTime":589.2000659581902,"endTime":589.3700659581901,"body":"in"},{"speaker":"Carleen","startTime":589.3700659581901,"endTime":589.4800659581902,"body":"the"},{"speaker":"Carleen","startTime":589.4800659581902,"endTime":589.7500659581901,"body":"long"},{"speaker":"Carleen","startTime":589.7500659581901,"endTime":590.1000659581902,"body":"term."},{"speaker":"Carleen","startTime":590.5500659581901,"endTime":590.7500659581899,"body":"And"},{"speaker":"Carleen","startTime":590.7500659581899,"endTime":590.84006595819,"body":"so"},{"speaker":"Carleen","startTime":590.84006595819,"endTime":590.9700659581899,"body":"you"},{"speaker":"Carleen","startTime":590.9700659581899,"endTime":591.2200659581899,"body":"have"},{"speaker":"Carleen","startTime":591.2200659581899,"endTime":591.5200659581899,"body":"to,"},{"speaker":"Carleen","startTime":591.5700659581901,"endTime":591.6700659581901,"body":"to"},{"speaker":"Carleen","startTime":591.6700659581901,"endTime":592.3000659581901,"body":"navigate"},{"speaker":"Carleen","startTime":592.35006595819,"endTime":592.6800659581901,"body":"that"},{"speaker":"Carleen","startTime":592.7200659581902,"endTime":593.0000659581901,"body":"and"},{"speaker":"Carleen","startTime":593.2400659581901,"endTime":593.45006545819,"body":"try"},{"speaker":"Carleen","startTime":593.45006545819,"endTime":593.5600649581901,"body":"to"},{"speaker":"Carleen","startTime":593.5700659581901,"endTime":593.86006595819,"body":"help"},{"speaker":"Carleen","startTime":593.86006595819,"endTime":594.12006595819,"body":"them"},{"speaker":"Carleen","startTime":594.1600649581901,"endTime":594.8700649581901,"body":"understand,"},{"speaker":"Carleen","startTime":594.88006595819,"endTime":595.3300659581901,"body":"because,,"},{"speaker":"Carleen","startTime":595.46006595819,"endTime":595.51006595819,"body":"a"},{"speaker":"Carleen","startTime":595.51006595819,"endTime":595.64006595819,"body":"lot"},{"speaker":"Carleen","startTime":595.64006595819,"endTime":595.75006595819,"body":"of"},{"speaker":"Carleen","startTime":595.77006595819,"endTime":596.0300654581899,"body":"times"},{"speaker":"Carleen","startTime":596.0300654581899,"endTime":596.1100649581899,"body":"the"},{"speaker":"Carleen","startTime":596.11006595819,"endTime":596.41006545819,"body":"people"},{"speaker":"Carleen","startTime":596.41006545819,"endTime":596.54006495819,"body":"that"},{"speaker":"Carleen","startTime":596.54006595819,"endTime":596.69006595819,"body":"you're"},{"speaker":"Carleen","startTime":596.69006595819,"endTime":597.00006595819,"body":"working"},{"speaker":"Carleen","startTime":597.00006595819,"endTime":597.17006595819,"body":"with"},{"speaker":"Carleen","startTime":597.17006595819,"endTime":597.34006595819,"body":"that"},{"speaker":"Carleen","startTime":597.36006595819,"endTime":597.63006595819,"body":"these"},{"speaker":"Carleen","startTime":597.63006595819,"endTime":598.2200659581899,"body":"requirements"},{"speaker":"Carleen","startTime":598.26006595819,"endTime":598.83006595819,"body":"for,"},{"speaker":"Carleen","startTime":598.9567316248565,"endTime":599.0967316248565,"body":"are"},{"speaker":"Carleen","startTime":599.0967326248565,"endTime":599.5867326248565,"body":"not,"},{"speaker":"Carleen","startTime":599.8467316248566,"endTime":600.6167316248566,"body":"developers."},{"speaker":"Carleen","startTime":600.6667316248565,"endTime":600.8867316248566,"body":"They're"},{"speaker":"Carleen","startTime":600.8868316248565,"endTime":601.4916326248566,"body":"not."},{"speaker":"Carleen","startTime":601.9317326248565,"endTime":602.0217326248566,"body":"a"},{"speaker":"Carleen","startTime":602.0217326248566,"endTime":602.2217326248566,"body":"little"},{"speaker":"Carleen","startTime":602.2217326248566,"endTime":602.3517326248566,"body":"bit"},{"speaker":"Carleen","startTime":602.3517326248566,"endTime":602.6717326248565,"body":"different"},{"speaker":"Carleen","startTime":602.6717326248565,"endTime":602.9817326248566,"body":"than"},{"speaker":"Carleen","startTime":603.0317326248567,"endTime":603.3717326248566,"body":"within"},{"speaker":"Carleen","startTime":603.3917326248566,"endTime":604.1217326248566,"body":"ITSM,"},{"speaker":"Carleen","startTime":604.1317326248566,"endTime":604.4317326248565,"body":"but"},{"speaker":"Carleen","startTime":604.8317326248566,"endTime":605.2617326248566,"body":"sometimes,"},{"speaker":"Carleen","startTime":605.2917326248566,"endTime":605.3317326248566,"body":"if"},{"speaker":"Carleen","startTime":605.3317326248566,"endTime":605.4617326248566,"body":"you're"},{"speaker":"Carleen","startTime":605.4617326248566,"endTime":605.7117326248566,"body":"working"},{"speaker":"Carleen","startTime":605.7117326248566,"endTime":605.8317326248566,"body":"in"},{"speaker":"Carleen","startTime":605.8317326248566,"endTime":606.6617326248565,"body":"HRSD"},{"speaker":"Carleen","startTime":606.7017326248565,"endTime":607.1217326248566,"body":"or"},{"speaker":"Carleen","startTime":607.4417326248565,"endTime":607.6217326248566,"body":"in"},{"speaker":"Carleen","startTime":607.6217326248566,"endTime":608.0317326248567,"body":"customer"},{"speaker":"Carleen","startTime":608.0317326248567,"endTime":608.4517326248565,"body":"support,"},{"speaker":"Carleen","startTime":608.5217326248567,"endTime":608.9317326248565,"body":"they're"},{"speaker":"Carleen","startTime":608.9417316248566,"endTime":609.2217316248566,"body":"not"},{"speaker":"Carleen","startTime":609.3217326248566,"endTime":609.6617326248565,"body":"even"},{"speaker":"Carleen","startTime":609.6617326248565,"endTime":610.3317326248566,"body":"necessarily"},{"speaker":"Carleen","startTime":610.3317326248566,"endTime":610.6017326248566,"body":"people"},{"speaker":"Carleen","startTime":610.6017326248566,"endTime":610.7617326248566,"body":"that"},{"speaker":"Carleen","startTime":610.7617326248566,"endTime":611.0617326248566,"body":"work"},{"speaker":"Carleen","startTime":611.1217316248566,"endTime":611.4017316248566,"body":"on"},{"speaker":"Carleen","startTime":611.4017326248565,"endTime":611.7917326248566,"body":"systems"},{"speaker":"Carleen","startTime":611.7917326248566,"endTime":611.9117321248566,"body":"and"},{"speaker":"Carleen","startTime":611.9117321248566,"endTime":612.4217316248566,"body":"configuring"},{"speaker":"Carleen","startTime":612.4217326248566,"endTime":612.8017326248566,"body":"systems"},{"speaker":"Carleen","startTime":612.8017326248566,"endTime":612.9117321248566,"body":"all"},{"speaker":"Carleen","startTime":612.9117321248566,"endTime":613.0217316248566,"body":"the"},{"speaker":"Carleen","startTime":613.0317316248565,"endTime":613.2717316248566,"body":"time."},{"speaker":"Carleen","startTime":613.2718316248566,"endTime":614.7742321248566,"body":"Yeah,"},{"speaker":"Duke","startTime":615.1967326248566,"endTime":615.4067326248567,"body":"of"},{"speaker":"Duke","startTime":615.4067326248567,"endTime":616.0267326248567,"body":"harm,"},{"speaker":"Duke","startTime":616.0567326248566,"endTime":616.2867326248567,"body":"like"},{"speaker":"Duke","startTime":616.2867326248567,"endTime":616.4467326248566,"body":"this"},{"speaker":"Duke","startTime":616.4467326248566,"endTime":616.5467326248566,"body":"could"},{"speaker":"Duke","startTime":616.5567326248566,"endTime":616.6767326248566,"body":"be"},{"speaker":"Duke","startTime":616.6867326248566,"endTime":617.1567326248567,"body":"harmful"},{"speaker":"Duke","startTime":617.1567326248567,"endTime":617.3667326248566,"body":"for"},{"speaker":"Duke","startTime":617.3667326248566,"endTime":617.5967326248566,"body":"you."},{"speaker":"Duke","startTime":618.0267316248566,"endTime":618.3267316248565,"body":"I'm"},{"speaker":"Duke","startTime":618.3367326248566,"endTime":618.8267326248566,"body":"finding"},{"speaker":"Duke","startTime":618.8267326248566,"endTime":619.2967326248566,"body":"that"},{"speaker":"Duke","startTime":619.5267316248566,"endTime":619.7567316248566,"body":"the"},{"speaker":"Duke","startTime":619.7567326248566,"endTime":619.9867326248566,"body":"new"},{"speaker":"Duke","startTime":619.9967326248566,"endTime":620.5167326248566,"body":"people"},{"speaker":"Duke","startTime":620.5567326248566,"endTime":620.7067321248566,"body":"that"},{"speaker":"Duke","startTime":620.7067321248566,"endTime":620.8367316248566,"body":"I'm"},{"speaker":"Duke","startTime":620.8367326248566,"endTime":621.2967326248566,"body":"mentoring."},{"speaker":"Duke","startTime":621.58506595819,"endTime":621.93506595819,"body":"need"},{"speaker":"Duke","startTime":621.94506595819,"endTime":622.0050659581899,"body":"to"},{"speaker":"Duke","startTime":622.0050659581899,"endTime":622.8750659581899,"body":"understand"},{"speaker":"Duke","startTime":622.91506595819,"endTime":623.53506595819,"body":"that"},{"speaker":"Duke","startTime":623.9017326248567,"endTime":624.0417326248566,"body":"they're"},{"speaker":"Duke","startTime":624.0417326248566,"endTime":624.3117326248566,"body":"not"},{"speaker":"Duke","startTime":624.3117326248566,"endTime":624.5317326248567,"body":"even"},{"speaker":"Duke","startTime":624.5317326248567,"endTime":624.6717326248566,"body":"going"},{"speaker":"Duke","startTime":624.6717326248566,"endTime":624.7417326248567,"body":"to"},{"speaker":"Duke","startTime":624.7517326248567,"endTime":625.0117326248567,"body":"give"},{"speaker":"Duke","startTime":625.0117326248567,"endTime":625.2417326248567,"body":"you"},{"speaker":"Duke","startTime":625.2417326248567,"endTime":625.9217326248566,"body":"exact"},{"speaker":"Duke","startTime":625.9217326248566,"endTime":626.6517326248567,"body":"requirements."},{"speaker":"Duke","startTime":626.6517326248567,"endTime":627.1017326248567,"body":"Right?"},{"speaker":"Duke","startTime":627.1717326248566,"endTime":627.3417326248567,"body":"So"},{"speaker":"Duke","startTime":627.3417326248567,"endTime":627.4717326248567,"body":"I'm"},{"speaker":"Duke","startTime":627.4717326248567,"endTime":627.9917326248567,"body":"teaching,"},{"speaker":"Duke","startTime":628.2217316248567,"endTime":628.3317316248566,"body":"I'm"},{"speaker":"Duke","startTime":628.3317326248566,"endTime":628.6017326248567,"body":"teaching"},{"speaker":"Duke","startTime":628.6017326248567,"endTime":628.9717321248567,"body":"classes"},{"speaker":"Duke","startTime":628.9717321248567,"endTime":629.1117316248567,"body":"on"},{"speaker":"Duke","startTime":629.1117326248567,"endTime":629.6317326248567,"body":"queries"},{"speaker":"Duke","startTime":629.6317326248567,"endTime":629.8317326248566,"body":"right"},{"speaker":"Duke","startTime":629.8317326248566,"endTime":630.1917326248566,"body":"now"},{"speaker":"Duke","startTime":630.2517326248567,"endTime":630.8017326248566,"body":"and,"},{"speaker":"Duke","startTime":630.9717326248567,"endTime":630.9917326248567,"body":"you"},{"speaker":"Duke","startTime":631.0317326248568,"endTime":631.3317321248568,"body":"teaching"},{"speaker":"Duke","startTime":631.3317321248568,"endTime":631.4617316248567,"body":"them"},{"speaker":"Duke","startTime":631.4617326248567,"endTime":631.5317326248568,"body":"to"},{"speaker":"Duke","startTime":631.5317326248568,"endTime":631.9517321248567,"body":"recognize"},{"speaker":"Duke","startTime":631.9517321248567,"endTime":632.0117316248567,"body":"the"},{"speaker":"Duke","startTime":632.0117326248567,"endTime":632.3617326248567,"body":"difference"},{"speaker":"Duke","startTime":632.5617326248567,"endTime":632.9817326248567,"body":"and"},{"speaker":"Duke","startTime":632.9917316248567,"endTime":633.8917316248568,"body":"opportunities"},{"speaker":"Duke","startTime":634.0517326248568,"endTime":634.2717326248568,"body":"in"},{"speaker":"Duke","startTime":634.2717326248568,"endTime":634.5317321248567,"body":"terms"},{"speaker":"Duke","startTime":634.5317321248567,"endTime":634.5517316248568,"body":"of"},{"speaker":"Duke","startTime":634.5617326248567,"endTime":634.7317326248567,"body":"like"},{"speaker":"Duke","startTime":634.7417316248567,"endTime":635.2317316248567,"body":"using,"},{"speaker":"Duke","startTime":635.3617316248567,"endTime":635.6717316248566,"body":"say"},{"speaker":"Duke","startTime":635.6717336248566,"endTime":636.2417336248567,"body":"relative."},{"speaker":"Duke","startTime":636.5567326248567,"endTime":636.7267326248567,"body":"When"},{"speaker":"Duke","startTime":636.7267326248567,"endTime":636.8167326248567,"body":"you're"},{"speaker":"Duke","startTime":636.8167326248567,"endTime":637.0867326248568,"body":"making"},{"speaker":"Duke","startTime":637.0867326248568,"endTime":637.1467326248568,"body":"a"},{"speaker":"Duke","startTime":637.1467326248568,"endTime":637.4967326248567,"body":"query"},{"speaker":"Duke","startTime":637.4967326248567,"endTime":637.6567326248568,"body":"for"},{"speaker":"Duke","startTime":637.6567326248568,"endTime":638.2167326248567,"body":"dates,"},{"speaker":"Duke","startTime":638.2767326248567,"endTime":638.5367326248568,"body":"most"},{"speaker":"Duke","startTime":638.5367326248568,"endTime":638.5967326248567,"body":"of"},{"speaker":"Duke","startTime":638.5967326248567,"endTime":638.7767326248567,"body":"them"},{"speaker":"Duke","startTime":638.7767326248567,"endTime":639.0767326248567,"body":"want"},{"speaker":"Duke","startTime":639.0967326248567,"endTime":639.4767326248567,"body":"to"},{"speaker":"Duke","startTime":639.5267326248567,"endTime":639.7067326248566,"body":"put"},{"speaker":"Duke","startTime":639.7067326248566,"endTime":639.8067326248567,"body":"in"},{"speaker":"Duke","startTime":639.8167326248567,"endTime":640.0867326248567,"body":"hard"},{"speaker":"Duke","startTime":640.0867326248567,"endTime":640.2767326248567,"body":"code"},{"speaker":"Duke","startTime":640.2867326248568,"endTime":640.6267326248567,"body":"dates"},{"speaker":"Duke","startTime":641.1667326248566,"endTime":641.3867326248567,"body":"and"},{"speaker":"Duke","startTime":641.3867326248567,"endTime":641.4967326248567,"body":"I'm"},{"speaker":"Duke","startTime":641.4967326248567,"endTime":641.7067326248566,"body":"like,"},{"speaker":"Duke","startTime":641.7067326248566,"endTime":641.7967326248568,"body":"you"},{"speaker":"Duke","startTime":641.7967326248568,"endTime":641.9367326248566,"body":"got"},{"speaker":"Duke","startTime":641.9367326248566,"endTime":641.9867326248567,"body":"to"},{"speaker":"Duke","startTime":641.9867326248567,"endTime":642.1767326248566,"body":"use"},{"speaker":"Duke","startTime":642.1767326248566,"endTime":642.3167326248567,"body":"this"},{"speaker":"Duke","startTime":642.3167326248567,"endTime":642.6967326248566,"body":"relative"},{"speaker":"Duke","startTime":642.6967326248566,"endTime":643.1867326248566,"body":"operator."},{"speaker":"Duke","startTime":643.2067326248566,"endTime":643.3267326248565,"body":"but"},{"speaker":"Duke","startTime":643.3267326248565,"endTime":643.4067326248565,"body":"the"},{"speaker":"Duke","startTime":643.4067326248565,"endTime":643.7767326248565,"body":"client"},{"speaker":"Duke","startTime":643.7767326248565,"endTime":644.0067326248566,"body":"won't"},{"speaker":"Duke","startTime":644.0467326248565,"endTime":644.3267326248565,"body":"tell"},{"speaker":"Duke","startTime":644.3267326248565,"endTime":644.6467321248565,"body":"you"},{"speaker":"Duke","startTime":644.6467321248565,"endTime":644.7467316248566,"body":"that"},{"speaker":"Duke","startTime":644.7767326248565,"endTime":644.9967326248566,"body":"that's"},{"speaker":"Duke","startTime":645.0567326248565,"endTime":645.1567326248565,"body":"the"},{"speaker":"Duke","startTime":645.1567326248565,"endTime":645.3267326248565,"body":"way"},{"speaker":"Duke","startTime":645.3267326248565,"endTime":645.3867326248566,"body":"it"},{"speaker":"Duke","startTime":645.3867326248566,"endTime":645.5167326248566,"body":"should"},{"speaker":"Duke","startTime":645.5267326248565,"endTime":645.6467321248565,"body":"be"},{"speaker":"Duke","startTime":645.6467321248565,"endTime":645.9067316248565,"body":"built"},{"speaker":"Duke","startTime":645.9167326248566,"endTime":646.1467321248565,"body":"because"},{"speaker":"Duke","startTime":646.1467321248565,"endTime":646.2767316248566,"body":"they're"},{"speaker":"Duke","startTime":646.2767326248565,"endTime":646.7067326248566,"body":"not"},{"speaker":"Duke","startTime":646.7067326248566,"endTime":647.0867326248565,"body":"service"},{"speaker":"Duke","startTime":647.0867326248565,"endTime":647.3367326248565,"body":"now"},{"speaker":"Duke","startTime":647.3467326248565,"endTime":647.6767326248566,"body":"people"},{"speaker":"Duke","startTime":648.0433982915232,"endTime":648.1533982915232,"body":"a"},{"speaker":"Duke","startTime":648.1533992915232,"endTime":648.3933992915231,"body":"lot"},{"speaker":"Duke","startTime":648.3933992915231,"endTime":648.4533992915232,"body":"of"},{"speaker":"Duke","startTime":648.4533992915232,"endTime":648.5233992915232,"body":"the"},{"speaker":"Duke","startTime":648.5233992915232,"endTime":649.0933992915232,"body":"times."},{"speaker":"Duke","startTime":649.1733982915232,"endTime":649.3433982915232,"body":"And"},{"speaker":"Duke","startTime":649.3433992915232,"endTime":649.4433992915232,"body":"so"},{"speaker":"Duke","startTime":649.4433992915232,"endTime":649.6333992915231,"body":"you've"},{"speaker":"Duke","startTime":649.6333992915231,"endTime":649.8033992915232,"body":"got"},{"speaker":"Duke","startTime":649.8033992915232,"endTime":649.8933992915231,"body":"to"},{"speaker":"Duke","startTime":649.9433992915231,"endTime":650.3133992915231,"body":"role"},{"speaker":"Duke","startTime":650.3134002915231,"endTime":650.6033997915231,"body":"play"},{"speaker":"Duke","startTime":650.6033997915231,"endTime":650.703399291523,"body":"it"},{"speaker":"Duke","startTime":650.703400291523,"endTime":650.8433997915231,"body":"in"},{"speaker":"Duke","startTime":650.8433997915231,"endTime":651.013399291523,"body":"your"},{"speaker":"Duke","startTime":651.013399291523,"endTime":651.2833992915231,"body":"head."},{"speaker":"Duke","startTime":652.6884002915231,"endTime":652.848400291523,"body":"Right."},{"speaker":"Duke","startTime":652.848400291523,"endTime":653.0184002915231,"body":"But"},{"speaker":"Duke","startTime":653.0384002915231,"endTime":653.4384002915231,"body":"long"},{"speaker":"Duke","startTime":653.4384002915231,"endTime":653.6884002915231,"body":"before"},{"speaker":"Duke","startTime":653.6884002915231,"endTime":653.828400291523,"body":"they"},{"speaker":"Duke","startTime":653.828400291523,"endTime":654.1084002915231,"body":"ask"},{"speaker":"Duke","startTime":654.1084002915231,"endTime":654.2584002915231,"body":"you"},{"speaker":"Duke","startTime":654.2684002915231,"endTime":654.4484002915231,"body":"for"},{"speaker":"Duke","startTime":654.4484002915231,"endTime":654.838400291523,"body":"something"},{"speaker":"Duke","startTime":654.848400291523,"endTime":655.0184002915231,"body":"that"},{"speaker":"Duke","startTime":655.0184002915231,"endTime":655.1684002915231,"body":"will"},{"speaker":"Duke","startTime":655.1684002915231,"endTime":655.6684002915231,"body":"damage"},{"speaker":"Duke","startTime":655.6684002915231,"endTime":656.0684002915231,"body":"them,"},{"speaker":"Duke","startTime":656.5584002915231,"endTime":656.7984002915231,"body":"they"},{"speaker":"Duke","startTime":656.7984002915231,"endTime":656.9484002915231,"body":"will"},{"speaker":"Duke","startTime":656.988400291523,"endTime":657.3184002915231,"body":"ask"},{"speaker":"Duke","startTime":657.3184002915231,"endTime":657.468400291523,"body":"for"},{"speaker":"Duke","startTime":657.468400291523,"endTime":658.088400291523,"body":"something"},{"speaker":"Duke","startTime":658.238400291523,"endTime":658.598400291523,"body":"that"},{"speaker":"Duke","startTime":658.6184002915231,"endTime":658.8784002915231,"body":"is"},{"speaker":"Duke","startTime":658.8784002915231,"endTime":659.1384002915231,"body":"just"},{"speaker":"Duke","startTime":659.1484002915231,"endTime":659.5384002915231,"body":"not"},{"speaker":"Duke","startTime":659.5684002915231,"endTime":660.238400291523,"body":"expressed"},{"speaker":"Duke","startTime":660.238400291523,"endTime":660.338400291523,"body":"in"},{"speaker":"Duke","startTime":660.338400291523,"endTime":660.4084002915231,"body":"a"},{"speaker":"Duke","startTime":660.4084002915231,"endTime":660.768400291523,"body":"service"},{"speaker":"Duke","startTime":660.8184002915231,"endTime":661.3184002915231,"body":"now"},{"speaker":"Duke","startTime":661.3650669581897,"endTime":661.8850669581897,"body":"way."},{"speaker":"Duke","startTime":662.8850659581897,"endTime":663.4850659581896,"body":"And"},{"speaker":"Duke","startTime":663.9450669581896,"endTime":664.1450669581897,"body":"it's,"},{"speaker":"Duke","startTime":664.2350659581896,"endTime":664.4950659581896,"body":"that's"},{"speaker":"Duke","startTime":664.4950669581897,"endTime":664.6450664581896,"body":"on"},{"speaker":"Duke","startTime":664.6450664581896,"endTime":664.9850659581896,"body":"you."},{"speaker":"Duke","startTime":664.9950669581897,"endTime":665.1350669581896,"body":"Like"},{"speaker":"Duke","startTime":665.1450659581897,"endTime":665.3950659581897,"body":"you've"},{"speaker":"Duke","startTime":665.3950659581897,"endTime":665.5350659581898,"body":"got"},{"speaker":"Duke","startTime":665.5350659581898,"endTime":665.7750659581898,"body":"to"},{"speaker":"Duke","startTime":665.7850659581898,"endTime":666.1650654581897,"body":"bridge"},{"speaker":"Duke","startTime":666.1650654581897,"endTime":666.3750649581898,"body":"that"},{"speaker":"Duke","startTime":666.3750649581898,"endTime":666.6450649581898,"body":"gap"},{"speaker":"Duke","startTime":666.6550659581897,"endTime":666.8450659581897,"body":"for"},{"speaker":"Duke","startTime":666.8450659581897,"endTime":667.0150659581898,"body":"them."},{"speaker":"Duke","startTime":667.5050659581897,"endTime":667.8650654581897,"body":"That's"},{"speaker":"Duke","startTime":667.8650654581897,"endTime":668.0050649581897,"body":"not"},{"speaker":"Duke","startTime":668.0050659581897,"endTime":668.0750659581897,"body":"a"},{"speaker":"Duke","startTime":668.0850659581897,"endTime":668.3050659581897,"body":"them"},{"speaker":"Duke","startTime":668.3050659581897,"endTime":668.7450659581897,"body":"problem."},{"speaker":"Carleen","startTime":669.0200659581898,"endTime":669.6000659581898,"body":"Exactly."},{"speaker":"Carleen","startTime":669.6300659581898,"endTime":669.7400659581898,"body":"I"},{"speaker":"Carleen","startTime":669.7400659581898,"endTime":669.9200659581899,"body":"won't"},{"speaker":"Carleen","startTime":669.9200659581899,"endTime":670.0700659581897,"body":"say"},{"speaker":"Carleen","startTime":670.0700659581897,"endTime":670.2600659581898,"body":"they're"},{"speaker":"Carleen","startTime":670.2600659581898,"endTime":670.6000659581897,"body":"never,"},{"speaker":"Carleen","startTime":670.6000659581897,"endTime":670.8400659581897,"body":"never"},{"speaker":"Carleen","startTime":670.8400659581897,"endTime":671.0400659581898,"body":"say"},{"speaker":"Carleen","startTime":671.0400659581898,"endTime":671.4100659581898,"body":"never,"},{"speaker":"Carleen","startTime":671.6300659581898,"endTime":671.9300659581899,"body":"but"},{"speaker":"Carleen","startTime":672.2100659581898,"endTime":672.4000659581899,"body":"at"},{"speaker":"Carleen","startTime":672.4500659581898,"endTime":672.8100659581899,"body":"this"},{"speaker":"Carleen","startTime":672.9800659581898,"endTime":673.2300659581898,"body":"point"},{"speaker":"Carleen","startTime":673.2500659581898,"endTime":673.3700659581899,"body":"in"},{"speaker":"Carleen","startTime":673.3700659581899,"endTime":673.4600659581898,"body":"the"},{"speaker":"Carleen","startTime":673.4600659581898,"endTime":673.9600659581898,"body":"project,"},{"speaker":"Carleen","startTime":674.0100659581898,"endTime":674.2900659581899,"body":"they"},{"speaker":"Carleen","startTime":674.2900659581899,"endTime":674.4500659581898,"body":"are"},{"speaker":"Carleen","startTime":674.4600659581898,"endTime":674.9700659581898,"body":"likely"},{"speaker":"Carleen","startTime":674.9800659581898,"endTime":675.3400659581899,"body":"not"},{"speaker":"Carleen","startTime":675.4700659581898,"endTime":675.8500659581899,"body":"speaking"},{"speaker":"Carleen","startTime":675.8600649581898,"endTime":676.0400649581899,"body":"in"},{"speaker":"Carleen","startTime":676.0400659581899,"endTime":676.5700659581898,"body":"ServiceNow"},{"speaker":"Carleen","startTime":676.6100649581898,"endTime":676.9000649581898,"body":"terms."},{"speaker":"Carleen","startTime":677.5600649581899,"endTime":677.8400649581899,"body":"Even"},{"speaker":"Carleen","startTime":677.8400649581899,"endTime":678.0100649581899,"body":"if"},{"speaker":"Carleen","startTime":678.0100649581899,"endTime":678.2100649581898,"body":"they"},{"speaker":"Carleen","startTime":678.2100649581898,"endTime":678.8000649581899,"body":"have"},{"speaker":"Carleen","startTime":679.3900639581899,"endTime":679.8600639581899,"body":"maybe"},{"speaker":"Carleen","startTime":679.8600649581899,"endTime":680.2400649581899,"body":"used"},{"speaker":"Carleen","startTime":680.29006495819,"endTime":680.58006495819,"body":"other"},{"speaker":"Carleen","startTime":680.6000639581899,"endTime":681.0900639581898,"body":"pieces"},{"speaker":"Carleen","startTime":681.0900639581898,"endTime":681.2500639581899,"body":"of"},{"speaker":"Carleen","startTime":681.2500649581899,"endTime":681.7500649581899,"body":"ServiceNow,"},{"speaker":"Carleen","startTime":681.7500649581899,"endTime":682.3400649581899,"body":"especially"},{"speaker":"Carleen","startTime":682.3400649581899,"endTime":682.4400649581899,"body":"as"},{"speaker":"Carleen","startTime":682.58006395819,"endTime":682.68006395819,"body":"a"},{"speaker":"Carleen","startTime":682.68006395819,"endTime":683.32006395819,"body":"requester"},{"speaker":"Carleen","startTime":683.70006295819,"endTime":684.11006295819,"body":"side,"},{"speaker":"Carleen","startTime":684.39006395819,"endTime":684.57006395819,"body":"they're"},{"speaker":"Carleen","startTime":684.57006395819,"endTime":684.80006395819,"body":"still"},{"speaker":"Carleen","startTime":684.80006395819,"endTime":685.06006395819,"body":"not"},{"speaker":"Carleen","startTime":685.07006395819,"endTime":685.34506395819,"body":"going"},{"speaker":"Carleen","startTime":685.34506395819,"endTime":685.51006395819,"body":"to"},{"speaker":"Carleen","startTime":685.51006395819,"endTime":685.95006395819,"body":"likely"},{"speaker":"Carleen","startTime":685.95006395819,"endTime":686.15006395819,"body":"be"},{"speaker":"Carleen","startTime":686.16006395819,"endTime":686.57006395819,"body":"speaking"},{"speaker":"Carleen","startTime":686.57006395819,"endTime":686.70006395819,"body":"in"},{"speaker":"Carleen","startTime":686.70006395819,"endTime":687.27006395819,"body":"ServiceNow"},{"speaker":"Carleen","startTime":687.27006395819,"endTime":687.6300639581899,"body":"terms."},{"speaker":"Carleen","startTime":688.31006395819,"endTime":688.51006395819,"body":"When"},{"speaker":"Carleen","startTime":688.51006395819,"endTime":688.67006395819,"body":"I"},{"speaker":"Carleen","startTime":688.8500639581899,"endTime":689.04006395819,"body":"do"},{"speaker":"Carleen","startTime":689.04006395819,"endTime":689.33006395819,"body":"my"},{"speaker":"Carleen","startTime":689.33006395819,"endTime":689.68006395819,"body":"like"},{"speaker":"Carleen","startTime":689.8700639581899,"endTime":690.70006395819,"body":"introductions"},{"speaker":"Carleen","startTime":690.70006395819,"endTime":690.82006395819,"body":"at"},{"speaker":"Carleen","startTime":690.82006395819,"endTime":690.92006395819,"body":"the"},{"speaker":"Carleen","startTime":690.92006395819,"endTime":691.20006395819,"body":"very,"},{"speaker":"Carleen","startTime":691.20006395819,"endTime":691.42006395819,"body":"very"},{"speaker":"Carleen","startTime":691.42006395819,"endTime":691.8700639581899,"body":"beginning"},{"speaker":"Carleen","startTime":691.8700639581899,"endTime":691.99006395819,"body":"of"},{"speaker":"Carleen","startTime":692.03006395819,"endTime":692.14006345819,"body":"the"},{"speaker":"Carleen","startTime":692.14006345819,"endTime":692.7800629581899,"body":"project."},{"speaker":"Carleen","startTime":692.9050639581899,"endTime":693.0817306248565,"body":"for"},{"speaker":"Carleen","startTime":693.0817306248565,"endTime":693.5417306248565,"body":"years"},{"speaker":"Carleen","startTime":693.5417306248565,"endTime":693.7317306248566,"body":"I've"},{"speaker":"Carleen","startTime":693.7317306248566,"endTime":693.9617306248566,"body":"been"},{"speaker":"Carleen","startTime":693.9617306248566,"endTime":694.4417306248566,"body":"saying,"},{"speaker":"Carleen","startTime":694.4917306248566,"endTime":694.7717306248566,"body":"I'm"},{"speaker":"Carleen","startTime":694.7717306248566,"endTime":694.9117306248565,"body":"in"},{"speaker":"Carleen","startTime":694.9117306248565,"endTime":695.3917306248566,"body":"charge"},{"speaker":"Carleen","startTime":695.4317306248566,"endTime":695.9117306248565,"body":"of"},{"speaker":"Carleen","startTime":696.4217306248567,"endTime":697.2317306248566,"body":"ensuring"},{"speaker":"Carleen","startTime":697.2617306248566,"endTime":697.8117306248565,"body":"that"},{"speaker":"Carleen","startTime":697.9617306248566,"endTime":698.2217306248566,"body":"what"},{"speaker":"Carleen","startTime":698.2217306248566,"endTime":698.3517306248566,"body":"we're"},{"speaker":"Carleen","startTime":698.3517306248566,"endTime":698.9117306248565,"body":"delivering"},{"speaker":"Carleen","startTime":698.9117306248565,"endTime":699.0417306248565,"body":"to"},{"speaker":"Carleen","startTime":699.0417306248565,"endTime":699.3117306248565,"body":"you"},{"speaker":"Carleen","startTime":699.3417306248565,"endTime":699.5117306248566,"body":"is"},{"speaker":"Carleen","startTime":699.6317306248566,"endTime":700.2217306248566,"body":"scalable,"},{"speaker":"Carleen","startTime":700.7517306248566,"endTime":701.5517306248565,"body":"maintainable,"},{"speaker":"Carleen","startTime":702.1217306248566,"endTime":703.0917306248565,"body":"upgradable,"},{"speaker":"Carleen","startTime":703.2517306248566,"endTime":703.4617306248566,"body":"all"},{"speaker":"Carleen","startTime":703.4617306248566,"endTime":703.5417306248565,"body":"the"},{"speaker":"Carleen","startTime":703.5417306248565,"endTime":704.3117306248565,"body":"ables."},{"speaker":"Carleen","startTime":704.7417306248566,"endTime":705.0017306248566,"body":"We"},{"speaker":"Carleen","startTime":705.0017306248566,"endTime":705.2317306248566,"body":"want,"},{"speaker":"Carleen","startTime":705.8217306248565,"endTime":706.0017306248566,"body":"we"},{"speaker":"Carleen","startTime":706.1017306248566,"endTime":706.3517306248566,"body":"want"},{"speaker":"Carleen","startTime":706.3517306248566,"endTime":706.4217306248567,"body":"this"},{"speaker":"Carleen","startTime":706.6317296248566,"endTime":706.8017296248566,"body":"to"},{"speaker":"Carleen","startTime":707.2117296248565,"endTime":707.3217296248566,"body":"be"},{"speaker":"Carleen","startTime":707.7317296248565,"endTime":707.8417296248566,"body":"a"},{"speaker":"Carleen","startTime":707.8417296248566,"endTime":708.1917296248565,"body":"long"},{"speaker":"Carleen","startTime":708.1917296248565,"endTime":708.5817296248566,"body":"term"},{"speaker":"Carleen","startTime":708.6417296248566,"endTime":709.1117296248566,"body":"success"},{"speaker":"Carleen","startTime":709.1317306248566,"endTime":709.2917306248565,"body":"for"},{"speaker":"Carleen","startTime":709.2917306248565,"endTime":709.6317306248566,"body":"you."},{"speaker":"Carleen","startTime":710.1217306248566,"endTime":710.2817306248566,"body":"And"},{"speaker":"Carleen","startTime":710.2817306248566,"endTime":710.4017306248566,"body":"so"},{"speaker":"Carleen","startTime":710.4017306248566,"endTime":710.6317306248566,"body":"like,"},{"speaker":"Carleen","startTime":710.6317306248566,"endTime":710.7917306248565,"body":"I"},{"speaker":"Carleen","startTime":710.7917306248565,"endTime":711.0117301248566,"body":"like"},{"speaker":"Carleen","startTime":711.0117301248566,"endTime":711.4317296248565,"body":"planting"},{"speaker":"Carleen","startTime":711.4317296248565,"endTime":711.7017296248565,"body":"those"},{"speaker":"Carleen","startTime":711.7117306248566,"endTime":712.0117301248566,"body":"seeds"},{"speaker":"Carleen","startTime":712.0117301248566,"endTime":712.2817296248566,"body":"very,"},{"speaker":"Carleen","startTime":712.2817306248566,"endTime":712.5617306248565,"body":"very"},{"speaker":"Carleen","startTime":712.7017306248566,"endTime":712.8217306248565,"body":"early."},{"speaker":"Carleen","startTime":713.4117306248565,"endTime":713.6317306248566,"body":"Cause"},{"speaker":"Carleen","startTime":713.9617306248566,"endTime":714.1717306248567,"body":"that"},{"speaker":"Carleen","startTime":714.1717306248567,"endTime":714.5017306248566,"body":"means"},{"speaker":"Carleen","startTime":714.5017306248566,"endTime":714.8017306248565,"body":"like,"},{"speaker":"Carleen","startTime":715.1617306248565,"endTime":715.2817306248566,"body":"they"},{"speaker":"Carleen","startTime":715.2817306248566,"endTime":715.4317306248566,"body":"don't"},{"speaker":"Carleen","startTime":715.4317306248566,"endTime":715.5817306248565,"body":"know"},{"speaker":"Carleen","startTime":715.5817306248565,"endTime":715.7617306248566,"body":"it,"},{"speaker":"Carleen","startTime":715.7617306248566,"endTime":715.9517306248566,"body":"but"},{"speaker":"Carleen","startTime":715.9517306248566,"endTime":716.1817306248566,"body":"they,"},{"speaker":"Carleen","startTime":716.2217306248566,"endTime":716.4117306248565,"body":"that"},{"speaker":"Carleen","startTime":716.4117306248565,"endTime":716.6217306248566,"body":"means"},{"speaker":"Carleen","startTime":716.6317306248566,"endTime":717.0517306248565,"body":"sometimes"},{"speaker":"Carleen","startTime":717.0617306248565,"endTime":717.0917306248565,"body":"that"},{"speaker":"Carleen","startTime":717.1017306248566,"endTime":717.3417306248565,"body":"I'm"},{"speaker":"Carleen","startTime":717.4017306248566,"endTime":717.4417306248566,"body":"going"},{"speaker":"Carleen","startTime":717.4417306248566,"endTime":717.4617306248566,"body":"to"},{"speaker":"Carleen","startTime":717.4617306248566,"endTime":717.5817306248565,"body":"be"},{"speaker":"Carleen","startTime":717.5817306248565,"endTime":717.9917306248566,"body":"pushing"},{"speaker":"Carleen","startTime":717.9917306248566,"endTime":718.2017306248566,"body":"back"},{"speaker":"Carleen","startTime":718.2017306248566,"endTime":718.3517306248566,"body":"on"},{"speaker":"Carleen","startTime":718.3517306248566,"endTime":718.7517306248566,"body":"something"},{"speaker":"Carleen","startTime":718.7517306248566,"endTime":718.9117306248565,"body":"that"},{"speaker":"Carleen","startTime":718.9117306248565,"endTime":719.0617306248565,"body":"you're"},{"speaker":"Carleen","startTime":719.1117306248566,"endTime":719.5417306248565,"body":"asking"},{"speaker":"Carleen","startTime":719.6117306248566,"endTime":720.1317306248566,"body":"for."},{"speaker":"Carleen","startTime":720.8217306248566,"endTime":721.0717306248566,"body":"Not"},{"speaker":"Carleen","startTime":721.0717306248566,"endTime":721.6917306248566,"body":"because"},{"speaker":"Carleen","startTime":721.7217306248566,"endTime":721.8717306248566,"body":"I"},{"speaker":"Carleen","startTime":721.8717306248566,"endTime":722.0517306248565,"body":"don't"},{"speaker":"Carleen","startTime":722.0517306248565,"endTime":722.2017306248566,"body":"want"},{"speaker":"Carleen","startTime":722.2017306248566,"endTime":722.2717306248566,"body":"to"},{"speaker":"Carleen","startTime":722.2717306248566,"endTime":722.4517306248566,"body":"do"},{"speaker":"Carleen","startTime":722.4517306248566,"endTime":722.7217306248566,"body":"it,"},{"speaker":"Carleen","startTime":723.0317306248566,"endTime":723.5017306248566,"body":"but"},{"speaker":"Carleen","startTime":723.5117306248566,"endTime":724.2617306248566,"body":"because"},{"speaker":"Carleen","startTime":724.2817306248566,"endTime":724.4817306248566,"body":"there"},{"speaker":"Carleen","startTime":724.4817306248566,"endTime":724.7317306248566,"body":"might"},{"speaker":"Carleen","startTime":724.7917306248565,"endTime":725.2217306248566,"body":"actually"},{"speaker":"Carleen","startTime":725.2317306248566,"endTime":725.3717306248566,"body":"be"},{"speaker":"Carleen","startTime":725.3717306248566,"endTime":725.4417306248566,"body":"a"},{"speaker":"Carleen","startTime":725.4417306248566,"endTime":725.7717306248566,"body":"more"},{"speaker":"Carleen","startTime":725.7817306248566,"endTime":726.3117306248565,"body":"efficient"},{"speaker":"Carleen","startTime":726.4017306248567,"endTime":726.9317306248566,"body":"technical"},{"speaker":"Carleen","startTime":726.9317306248566,"endTime":727.1617306248567,"body":"way"},{"speaker":"Carleen","startTime":727.1617306248567,"endTime":727.3317306248566,"body":"to"},{"speaker":"Carleen","startTime":727.3317306248566,"endTime":727.5417306248565,"body":"do"},{"speaker":"Carleen","startTime":727.5417306248565,"endTime":727.7917306248565,"body":"it"},{"speaker":"Carleen","startTime":727.9083972915233,"endTime":728.4283972915233,"body":"or"},{"speaker":"Carleen","startTime":728.4383972915233,"endTime":728.9783972915234,"body":"something"},{"speaker":"Carleen","startTime":728.9783972915234,"endTime":729.1783972915233,"body":"that"},{"speaker":"Carleen","startTime":729.2083972915234,"endTime":729.7583972915234,"body":"is,"},{"speaker":"Carleen","startTime":729.7950639581901,"endTime":730.0750639581901,"body":"just"},{"speaker":"Carleen","startTime":730.09506395819,"endTime":730.4750634581901,"body":"better"},{"speaker":"Carleen","startTime":730.4750634581901,"endTime":730.6450629581901,"body":"for"},{"speaker":"Carleen","startTime":730.6550639581901,"endTime":730.7950639581901,"body":"the"},{"speaker":"Carleen","startTime":730.7950639581901,"endTime":731.1450634581901,"body":"long"},{"speaker":"Carleen","startTime":731.1450634581901,"endTime":731.6050629581902,"body":"term"},{"speaker":"Carleen","startTime":731.97506295819,"endTime":732.3550629581902,"body":"success."},{"speaker":"Carleen","startTime":732.4450639581901,"endTime":732.62506395819,"body":"Cause"},{"speaker":"Carleen","startTime":732.62506395819,"endTime":732.6950639581901,"body":"I"},{"speaker":"Carleen","startTime":732.7050639581902,"endTime":732.93506345819,"body":"think"},{"speaker":"Carleen","startTime":732.93506345819,"endTime":733.0850629581902,"body":"you're"},{"speaker":"Carleen","startTime":733.0850639581901,"endTime":733.4350639581901,"body":"right."},{"speaker":"Carleen","startTime":733.8900639581901,"endTime":734.25006395819,"body":"Robert"},{"speaker":"Carleen","startTime":734.26006395819,"endTime":734.48006395819,"body":"is,"},{"speaker":"Carleen","startTime":734.53006395819,"endTime":735.00006395819,"body":"they're"},{"speaker":"Carleen","startTime":735.00006395819,"endTime":735.1100639581902,"body":"going"},{"speaker":"Carleen","startTime":735.1100639581902,"endTime":735.2000639581901,"body":"to"},{"speaker":"Carleen","startTime":735.2100639581901,"endTime":735.47006395819,"body":"say,"},{"speaker":"Carleen","startTime":735.47006395819,"endTime":735.6700639581901,"body":"well,"},{"speaker":"Carleen","startTime":735.6700639581901,"endTime":735.8100639581901,"body":"I"},{"speaker":"Carleen","startTime":735.8100639581901,"endTime":735.99006395819,"body":"need"},{"speaker":"Carleen","startTime":735.99006395819,"endTime":736.0800639581901,"body":"a"},{"speaker":"Carleen","startTime":736.0800639581901,"endTime":736.6500639581901,"body":"report"},{"speaker":"Carleen","startTime":736.9600639581901,"endTime":737.1900639581901,"body":"that"},{"speaker":"Carleen","startTime":737.1900639581901,"endTime":737.72006395819,"body":"goes"},{"speaker":"Carleen","startTime":737.73006395819,"endTime":738.4000639581901,"body":"from,"},{"speaker":"Carleen","startTime":738.7000639581901,"endTime":739.1700639581901,"body":"October"},{"speaker":"Carleen","startTime":739.1700639581901,"endTime":739.4600639581901,"body":"1st"},{"speaker":"Carleen","startTime":739.4600639581901,"endTime":739.5000639581901,"body":"to"},{"speaker":"Carleen","startTime":739.5000639581901,"endTime":739.9500639581901,"body":"October"},{"speaker":"Carleen","startTime":740.0000639581901,"endTime":740.6500639581901,"body":"31st."},{"speaker":"Carleen","startTime":741.2200639581902,"endTime":741.5700639581901,"body":"And"},{"speaker":"Carleen","startTime":741.5700639581901,"endTime":741.9300639581902,"body":"you"},{"speaker":"Carleen","startTime":741.9600639581902,"endTime":742.1100639581902,"body":"kind"},{"speaker":"Carleen","startTime":742.1100639581902,"endTime":742.1500639581901,"body":"of"},{"speaker":"Carleen","startTime":742.1600639581901,"endTime":742.3400634581901,"body":"have"},{"speaker":"Carleen","startTime":742.3400634581901,"endTime":742.4400629581901,"body":"to"},{"speaker":"Carleen","startTime":742.4500639581902,"endTime":742.6300634581901,"body":"turn"},{"speaker":"Carleen","startTime":742.6300634581901,"endTime":742.8200629581902,"body":"around"},{"speaker":"Carleen","startTime":742.8200639581901,"endTime":742.9000639581901,"body":"and"},{"speaker":"Carleen","startTime":742.9100639581901,"endTime":743.1200639581901,"body":"go,"},{"speaker":"Carleen","startTime":743.1500639581901,"endTime":743.5200639581901,"body":"okay,"},{"speaker":"Carleen","startTime":743.5200639581901,"endTime":743.7800639581901,"body":"so"},{"speaker":"Carleen","startTime":743.8300639581901,"endTime":744.0700639581901,"body":"are"},{"speaker":"Carleen","startTime":744.0700639581901,"endTime":744.3100639581901,"body":"you"},{"speaker":"Carleen","startTime":744.3100639581901,"endTime":744.7300639581902,"body":"actually"},{"speaker":"Carleen","startTime":744.7300639581902,"endTime":745.3800639581901,"body":"asking"},{"speaker":"Carleen","startTime":745.3900639581901,"endTime":746.0700639581901,"body":"for"},{"speaker":"Carleen","startTime":746.8000629581901,"endTime":746.9500629581901,"body":"a"},{"speaker":"Carleen","startTime":746.9500639581902,"endTime":747.5500634581902,"body":"report"},{"speaker":"Carleen","startTime":747.5500634581902,"endTime":748.0100629581901,"body":"for"},{"speaker":"Carleen","startTime":748.0100629581901,"endTime":748.1700629581901,"body":"the"},{"speaker":"Carleen","startTime":748.1700629581901,"endTime":748.5900629581902,"body":"last"},{"speaker":"Carleen","startTime":748.5900639581901,"endTime":749.0100639581901,"body":"month"},{"speaker":"Carleen","startTime":749.1100629581902,"endTime":749.3100629581902,"body":"and"},{"speaker":"Carleen","startTime":749.3100639581901,"endTime":749.5800639581901,"body":"that"},{"speaker":"Carleen","startTime":749.7100629581901,"endTime":750.3500629581902,"body":"whatever"},{"speaker":"Carleen","startTime":750.35006395819,"endTime":750.6600639581901,"body":"month"},{"speaker":"Carleen","startTime":750.7000629581901,"endTime":750.9600629581901,"body":"I'm"},{"speaker":"Carleen","startTime":750.9600629581901,"endTime":751.2400629581902,"body":"in,"},{"speaker":"Carleen","startTime":751.2400639581901,"endTime":751.4700639581902,"body":"which"},{"speaker":"Carleen","startTime":751.5000639581901,"endTime":751.9600639581902,"body":"currently"},{"speaker":"Carleen","startTime":752.0700639581901,"endTime":752.0900639581901,"body":"we're"},{"speaker":"Carleen","startTime":752.0900639581901,"endTime":752.2100639581902,"body":"in"},{"speaker":"Carleen","startTime":752.3000639581901,"endTime":752.85006395819,"body":"November."},{"speaker":"Carleen","startTime":753.60006395819,"endTime":753.8300639581901,"body":"When"},{"speaker":"Carleen","startTime":753.8300639581901,"endTime":753.9700639581902,"body":"I"},{"speaker":"Carleen","startTime":753.9800639581902,"endTime":754.2700639581901,"body":"flip"},{"speaker":"Carleen","startTime":754.2700639581901,"endTime":754.5500639581901,"body":"over"},{"speaker":"Carleen","startTime":754.5500639581901,"endTime":754.7400639581901,"body":"to"},{"speaker":"Carleen","startTime":754.7400639581901,"endTime":755.5300639581901,"body":"December,"},{"speaker":"Carleen","startTime":755.6300639581901,"endTime":755.7400639581901,"body":"are"},{"speaker":"Carleen","startTime":755.7400639581901,"endTime":755.9200639581902,"body":"you"},{"speaker":"Carleen","startTime":755.9200639581902,"endTime":756.4900639581901,"body":"expecting"},{"speaker":"Carleen","startTime":756.4900639581901,"endTime":756.6900639581902,"body":"that"},{"speaker":"Carleen","startTime":756.6900639581902,"endTime":757.10006395819,"body":"report"},{"speaker":"Carleen","startTime":757.10006395819,"endTime":757.2400639581901,"body":"to"},{"speaker":"Carleen","startTime":757.2400639581901,"endTime":757.4900639581901,"body":"then"},{"speaker":"Carleen","startTime":757.4900639581901,"endTime":757.9500639581902,"body":"reflect"},{"speaker":"Carleen","startTime":757.9600639581902,"endTime":758.6200639581901,"body":"November"},{"speaker":"Carleen","startTime":758.6800639581902,"endTime":758.8400639581901,"body":"or"},{"speaker":"Carleen","startTime":758.8400639581901,"endTime":759.3800639581901,"body":"still"},{"speaker":"Carleen","startTime":759.4900639581901,"endTime":759.8700639581901,"body":"stay"},{"speaker":"Carleen","startTime":759.9800639581902,"endTime":760.2300639581902,"body":"stuck"},{"speaker":"Carleen","startTime":760.2600639581901,"endTime":760.7000639581902,"body":"on"},{"speaker":"Carleen","startTime":760.9900639581901,"endTime":761.5200639581901,"body":"October"},{"speaker":"Carleen","startTime":761.5300639581901,"endTime":761.8300639581901,"body":"1st"},{"speaker":"Carleen","startTime":761.8600639581902,"endTime":762.0600639581901,"body":"through"},{"speaker":"Carleen","startTime":762.0600639581901,"endTime":762.5200639581901,"body":"October"},{"speaker":"Carleen","startTime":762.5700639581901,"endTime":763.6800639581902,"body":"31st,"},{"speaker":"Carleen","startTime":763.9500639581902,"endTime":764.1300639581901,"body":"2023,"},{"speaker":"Carleen","startTime":764.4300639581902,"endTime":764.7600639581901,"body":"for"},{"speaker":"Carleen","startTime":765.0200639581901,"endTime":765.2100634581901,"body":"in"},{"speaker":"Carleen","startTime":765.2100634581901,"endTime":765.9800629581902,"body":"perpetuity?"},{"speaker":"Duke","startTime":766.4200639581901,"endTime":766.63006395819,"body":"Yeah"},{"speaker":"Duke","startTime":766.63006395819,"endTime":766.9200639581901,"body":"fixed"},{"speaker":"Duke","startTime":766.9200639581901,"endTime":767.1900639581901,"body":"dates"},{"speaker":"Duke","startTime":767.2000629581901,"endTime":767.6700629581901,"body":"versus"},{"speaker":"Duke","startTime":767.6800639581901,"endTime":768.0300639581901,"body":"variable"},{"speaker":"Duke","startTime":768.0400639581901,"endTime":768.40006395819,"body":"dates"},{"speaker":"Duke","startTime":768.40006395819,"endTime":768.85006395819,"body":"right."},{"speaker":"Carleen","startTime":769.0600629581902,"endTime":769.2000629581902,"body":"hmm."},{"speaker":"CJ","startTime":780.7049639581902,"endTime":781.0949639581902,"body":"ensuring"},{"speaker":"CJ","startTime":781.0949639581902,"endTime":781.1949639581901,"body":"the"},{"speaker":"CJ","startTime":781.1949639581901,"endTime":781.5049639581902,"body":"long"},{"speaker":"CJ","startTime":781.5049639581902,"endTime":781.7149639581902,"body":"term,"},{"speaker":"CJ","startTime":781.7449639581902,"endTime":782.0449639581901,"body":"health"},{"speaker":"CJ","startTime":782.0449639581901,"endTime":782.1449639581901,"body":"of"},{"speaker":"CJ","startTime":782.1449639581901,"endTime":782.2149639581902,"body":"the"},{"speaker":"CJ","startTime":782.2149639581902,"endTime":782.6849639581901,"body":"platform,"},{"speaker":"CJ","startTime":782.7449639581902,"endTime":783.0549639581901,"body":"right?"},{"speaker":"CJ","startTime":783.2649639581902,"endTime":783.5549639581901,"body":"And"},{"speaker":"CJ","startTime":783.5649639581902,"endTime":783.9749639581902,"body":"sometimes"},{"speaker":"CJ","startTime":783.9749639581902,"endTime":784.1049639581902,"body":"that"},{"speaker":"CJ","startTime":784.1049639581902,"endTime":784.3649639581902,"body":"means"},{"speaker":"CJ","startTime":784.3949639581901,"endTime":784.6949639581902,"body":"saving"},{"speaker":"CJ","startTime":784.6949639581902,"endTime":784.7949639581901,"body":"the"},{"speaker":"CJ","startTime":784.7949639581901,"endTime":785.1716306248568,"body":"customer"},{"speaker":"CJ","startTime":785.1716306248568,"endTime":785.3116306248569,"body":"for"},{"speaker":"CJ","startTime":785.3116306248569,"endTime":785.8616306248568,"body":"themselves,"},{"speaker":"CJ","startTime":786.1282972915235,"endTime":786.3482972915235,"body":"either"},{"speaker":"CJ","startTime":786.3482972915235,"endTime":786.6982972915234,"body":"because"},{"speaker":"CJ","startTime":786.7782972915235,"endTime":786.9682972915235,"body":"They"},{"speaker":"CJ","startTime":786.9882972915235,"endTime":787.2282972915235,"body":"have"},{"speaker":"CJ","startTime":787.2282972915235,"endTime":787.4982972915235,"body":"enough"},{"speaker":"CJ","startTime":787.4982972915235,"endTime":787.9582972915234,"body":"knowledge"},{"speaker":"CJ","startTime":787.9582972915234,"endTime":788.0882972915234,"body":"or"},{"speaker":"CJ","startTime":788.0882972915234,"endTime":788.4182972915235,"body":"because"},{"speaker":"CJ","startTime":788.4182972915235,"endTime":788.5182972915235,"body":"the"},{"speaker":"CJ","startTime":788.5182972915235,"endTime":788.8582972915235,"body":"knowledge"},{"speaker":"CJ","startTime":788.8582972915235,"endTime":788.9882972915235,"body":"that"},{"speaker":"CJ","startTime":788.9882972915235,"endTime":789.0982972915235,"body":"they"},{"speaker":"CJ","startTime":789.1082972915235,"endTime":789.5882972915234,"body":"have"},{"speaker":"CJ","startTime":789.8282972915234,"endTime":790.0182972915234,"body":"is"},{"speaker":"CJ","startTime":790.0182972915234,"endTime":790.3182972915234,"body":"knowledge"},{"speaker":"CJ","startTime":790.3182972915234,"endTime":790.4482972915234,"body":"that"},{"speaker":"CJ","startTime":790.4482972915234,"endTime":790.5682972915234,"body":"would"},{"speaker":"CJ","startTime":790.5682972915234,"endTime":790.7182972915234,"body":"get"},{"speaker":"CJ","startTime":790.7182972915234,"endTime":790.8382972915234,"body":"them"},{"speaker":"CJ","startTime":790.8382972915234,"endTime":790.9382972915234,"body":"in"},{"speaker":"CJ","startTime":790.9382972915234,"endTime":791.4682972915234,"body":"trouble."},{"speaker":"CJ","startTime":791.7182972915233,"endTime":791.9282972915232,"body":"And"},{"speaker":"CJ","startTime":792.0382972915232,"endTime":792.1382972915233,"body":"I"},{"speaker":"CJ","startTime":792.1382972915233,"endTime":792.5782972915233,"body":"think"},{"speaker":"CJ","startTime":792.6282972915233,"endTime":793.3482972915233,"body":"ultimately,"},{"speaker":"CJ","startTime":793.3482972915233,"endTime":793.5382972915232,"body":"like"},{"speaker":"CJ","startTime":793.5382972915232,"endTime":793.6782972915232,"body":"when"},{"speaker":"CJ","startTime":793.6782972915232,"endTime":793.7982972915232,"body":"you're"},{"speaker":"CJ","startTime":793.7982972915232,"endTime":793.9082972915232,"body":"an"},{"speaker":"CJ","startTime":793.9082972915232,"endTime":794.4282972915232,"body":"architect,"},{"speaker":"CJ","startTime":794.4482972915232,"endTime":794.6882972915232,"body":"you"},{"speaker":"CJ","startTime":794.6882972915232,"endTime":794.8882967915232,"body":"look"},{"speaker":"CJ","startTime":794.8882967915232,"endTime":795.0282962915232,"body":"at"},{"speaker":"CJ","startTime":795.0282972915232,"endTime":795.0982972915232,"body":"the"},{"speaker":"CJ","startTime":795.0982972915232,"endTime":795.5782972915232,"body":"project"},{"speaker":"CJ","startTime":795.5782972915232,"endTime":795.8382972915232,"body":"from"},{"speaker":"CJ","startTime":795.8382972915232,"endTime":796.0282972915232,"body":"that"},{"speaker":"CJ","startTime":796.0282972915232,"endTime":796.4782972915232,"body":"level,"},{"speaker":"CJ","startTime":796.6582972915232,"endTime":796.8582972915232,"body":"right?"},{"speaker":"CJ","startTime":796.8582972915232,"endTime":796.9682967915232,"body":"It's"},{"speaker":"CJ","startTime":796.9682967915232,"endTime":797.0882962915232,"body":"like,"},{"speaker":"CJ","startTime":797.2982962915232,"endTime":797.5382962915232,"body":"what's"},{"speaker":"CJ","startTime":797.5382972915232,"endTime":797.7282972915232,"body":"going"},{"speaker":"CJ","startTime":797.7282972915232,"endTime":797.7482972915232,"body":"to"},{"speaker":"CJ","startTime":797.7482972915232,"endTime":797.9882972915232,"body":"be"},{"speaker":"CJ","startTime":797.9882972915232,"endTime":798.2982972915232,"body":"the"},{"speaker":"CJ","startTime":798.6482972915232,"endTime":799.4682967915232,"body":"sustainable"},{"speaker":"CJ","startTime":799.4682967915232,"endTime":799.6182962915232,"body":"and"},{"speaker":"CJ","startTime":799.6382962915231,"endTime":800.3282962915232,"body":"successful"},{"speaker":"CJ","startTime":800.3282972915232,"endTime":800.6082972915232,"body":"way"},{"speaker":"CJ","startTime":800.6082972915232,"endTime":800.7882972915232,"body":"for"},{"speaker":"CJ","startTime":800.7882972915232,"endTime":800.9082972915232,"body":"us"},{"speaker":"CJ","startTime":800.9082972915232,"endTime":801.0082972915231,"body":"to"},{"speaker":"CJ","startTime":801.0182972915233,"endTime":801.2282972915232,"body":"manage"},{"speaker":"CJ","startTime":801.4982972915232,"endTime":801.9182972915232,"body":"instance"},{"speaker":"CJ","startTime":801.9582962915232,"endTime":802.2382962915232,"body":"going"},{"speaker":"CJ","startTime":802.2382972915232,"endTime":802.4582967915233,"body":"into"},{"speaker":"CJ","startTime":802.4582967915233,"endTime":802.5582962915232,"body":"the"},{"speaker":"CJ","startTime":802.5582972915232,"endTime":803.0882972915232,"body":"future"},{"speaker":"CJ","startTime":803.3582962915232,"endTime":803.7482962915232,"body":"versus."},{"speaker":"CJ","startTime":804.2782972915232,"endTime":804.5882972915232,"body":"Here's"},{"speaker":"CJ","startTime":804.6282972915233,"endTime":804.8382972915232,"body":"six"},{"speaker":"CJ","startTime":804.8382972915232,"endTime":805.3382972915232,"body":"stories."},{"speaker":"CJ","startTime":805.3382972915232,"endTime":805.4582972915232,"body":"Let"},{"speaker":"CJ","startTime":805.4582972915232,"endTime":805.5582972915232,"body":"me"},{"speaker":"CJ","startTime":805.5582972915232,"endTime":805.7382972915232,"body":"just"},{"speaker":"CJ","startTime":805.7382972915232,"endTime":805.8482972915232,"body":"go"},{"speaker":"CJ","startTime":805.8482972915232,"endTime":806.0382972915232,"body":"ahead"},{"speaker":"CJ","startTime":806.0382972915232,"endTime":806.1082972915232,"body":"and"},{"speaker":"CJ","startTime":806.1182972915232,"endTime":806.3682972915232,"body":"build"},{"speaker":"CJ","startTime":806.3682972915232,"endTime":806.5082972915233,"body":"them"},{"speaker":"CJ","startTime":806.5082972915233,"endTime":806.8182972915232,"body":"out."},{"speaker":"Carleen","startTime":807.2232962915232,"endTime":807.4132962915232,"body":"The"},{"speaker":"Carleen","startTime":807.4132972915231,"endTime":807.6232972915232,"body":"old"},{"speaker":"Carleen","startTime":807.6332962915233,"endTime":808.0932962915233,"body":"can"},{"speaker":"Carleen","startTime":808.0932962915233,"endTime":808.3132962915233,"body":"does"},{"speaker":"Carleen","startTime":808.3132972915232,"endTime":808.5432972915232,"body":"not"},{"speaker":"Carleen","startTime":808.5732972915232,"endTime":809.0932972915232,"body":"equal"},{"speaker":"Carleen","startTime":809.1032962915233,"endTime":809.5932962915233,"body":"should"},{"speaker":"CJ","startTime":810.0782972915233,"endTime":810.6282972915233,"body":"Yes."},{"speaker":"CJ","startTime":810.7282972915233,"endTime":811.0782972915233,"body":"Yes,"},{"speaker":"CJ","startTime":811.0782972915233,"endTime":811.6682972915232,"body":"absolutely."},{"speaker":"CJ","startTime":811.6682972915232,"endTime":811.8082972915232,"body":"And"},{"speaker":"CJ","startTime":811.8082972915232,"endTime":811.9782972915233,"body":"that's"},{"speaker":"CJ","startTime":812.0082972915233,"endTime":812.1982972915232,"body":"so"},{"speaker":"CJ","startTime":812.1982972915232,"endTime":812.7382972915233,"body":"relevant"},{"speaker":"CJ","startTime":812.7382972915233,"endTime":812.8682972915233,"body":"in"},{"speaker":"CJ","startTime":812.8682972915233,"endTime":813.2682972915233,"body":"service"},{"speaker":"CJ","startTime":813.4882972915233,"endTime":813.6382972915233,"body":"too."},{"speaker":"CJ","startTime":813.6382972915233,"endTime":813.8682972915233,"body":"Right?"},{"speaker":"CJ","startTime":813.8682972915233,"endTime":814.2082972915233,"body":"Because"},{"speaker":"CJ","startTime":814.4082972915232,"endTime":814.6882972915232,"body":"how"},{"speaker":"CJ","startTime":814.7182972915233,"endTime":815.2182972915233,"body":"often"},{"speaker":"CJ","startTime":815.2182972915233,"endTime":815.4382972915232,"body":"can"},{"speaker":"CJ","startTime":815.4482962915232,"endTime":815.6282962915233,"body":"you"},{"speaker":"CJ","startTime":815.6282972915233,"endTime":816.1182972915233,"body":"actually"},{"speaker":"CJ","startTime":816.1182972915233,"endTime":816.5582972915232,"body":"say"},{"speaker":"CJ","startTime":816.8582962915233,"endTime":817.2782962915232,"body":"no,"},{"speaker":"CJ","startTime":817.2782962915232,"endTime":817.4382962915232,"body":"the"},{"speaker":"CJ","startTime":817.4382972915232,"endTime":818.1082967915232,"body":"platform"},{"speaker":"CJ","startTime":818.1082967915232,"endTime":818.6282962915233,"body":"cannot"},{"speaker":"CJ","startTime":818.6282972915233,"endTime":818.8382972915233,"body":"do"},{"speaker":"CJ","startTime":818.8382972915233,"endTime":819.1082972915233,"body":"this,"},{"speaker":"Carleen","startTime":820.1482972915232,"endTime":820.5182972915231,"body":"Not"},{"speaker":"Carleen","startTime":820.8682972915233,"endTime":821.1382972915233,"body":"very"},{"speaker":"Carleen","startTime":821.1382972915233,"endTime":821.7482972915232,"body":"often,"},{"speaker":"Carleen","startTime":822.3382972915232,"endTime":822.4882972915233,"body":"although"},{"speaker":"Carleen","startTime":822.8382972915232,"endTime":822.8482972915232,"body":"I"},{"speaker":"Carleen","startTime":822.8482972915232,"endTime":823.0282972915232,"body":"do"},{"speaker":"Carleen","startTime":823.0282972915232,"endTime":823.2282972915233,"body":"try"},{"speaker":"Carleen","startTime":823.2282972915233,"endTime":823.3482972915232,"body":"to"},{"speaker":"Carleen","startTime":823.3582972915233,"endTime":823.8282972915232,"body":"craft"},{"speaker":"Carleen","startTime":823.8682972915233,"endTime":824.2482972915233,"body":"certain"},{"speaker":"Carleen","startTime":824.2582972915233,"endTime":824.6982972915232,"body":"things"},{"speaker":"Carleen","startTime":825.1882972915232,"endTime":825.5082972915233,"body":"like,"},{"speaker":"Carleen","startTime":826.1082972915233,"endTime":826.1982972915232,"body":"well,"},{"speaker":"Carleen","startTime":826.2882972915233,"endTime":826.3982972915232,"body":"the"},{"speaker":"Carleen","startTime":826.3982972915232,"endTime":826.8982972915232,"body":"platform"},{"speaker":"Carleen","startTime":826.8982972915232,"endTime":827.2482972915232,"body":"doesn't"},{"speaker":"Carleen","startTime":827.2782972915231,"endTime":827.6882972915232,"body":"really"},{"speaker":"Carleen","startTime":827.7482972915232,"endTime":828.3682972915233,"body":"support"},{"speaker":"Carleen","startTime":828.4182972915232,"endTime":828.7382972915232,"body":"that"},{"speaker":"Carleen","startTime":828.7582972915231,"endTime":829.3682972915233,"body":"interface"},{"speaker":"Carleen","startTime":829.5282962915232,"endTime":829.8782962915232,"body":"right"},{"speaker":"Carleen","startTime":829.9082972915232,"endTime":830.3782972915233,"body":"now,"},{"speaker":"Carleen","startTime":830.3882972915233,"endTime":830.8982972915232,"body":"or,"},{"speaker":"Carleen","startTime":830.9749639581897,"endTime":831.1649639581898,"body":"that's"},{"speaker":"Carleen","startTime":831.1649639581898,"endTime":831.4049639581898,"body":"even"},{"speaker":"Carleen","startTime":831.4149639581898,"endTime":831.4549639581898,"body":"a"},{"speaker":"Carleen","startTime":831.4549639581898,"endTime":831.6649639581898,"body":"little"},{"speaker":"Carleen","startTime":831.6649639581898,"endTime":831.9249639581898,"body":"bit"},{"speaker":"Carleen","startTime":832.0449639581899,"endTime":832.3749639581898,"body":"like"},{"speaker":"Carleen","startTime":832.4149639581898,"endTime":832.7049639581898,"body":"more"},{"speaker":"Carleen","startTime":832.7049639581898,"endTime":832.8149639581899,"body":"on"},{"speaker":"Carleen","startTime":832.8149639581899,"endTime":832.9049634581899,"body":"the"},{"speaker":"Carleen","startTime":832.9049634581899,"endTime":833.1449629581899,"body":"no"},{"speaker":"Carleen","startTime":833.1449639581898,"endTime":833.5449639581899,"body":"side"},{"speaker":"Carleen","startTime":833.5449639581899,"endTime":833.7249639581897,"body":"or,"},{"speaker":"Carleen","startTime":833.7849629581898,"endTime":833.9949629581898,"body":"the"},{"speaker":"Carleen","startTime":834.0049629581898,"endTime":834.4949629581898,"body":"cannot"},{"speaker":"Carleen","startTime":834.5749619581899,"endTime":834.9249619581898,"body":"side,"},{"speaker":"Carleen","startTime":834.9449629581899,"endTime":835.2449629581898,"body":"but,"},{"speaker":"Carleen","startTime":835.6349629581898,"endTime":835.9049629581898,"body":"that"},{"speaker":"Carleen","startTime":835.9049629581898,"endTime":836.4449629581898,"body":"feature"},{"speaker":"Carleen","startTime":836.4649629581897,"endTime":836.6849629581898,"body":"that"},{"speaker":"Carleen","startTime":836.6849629581898,"endTime":836.8949629581898,"body":"you're"},{"speaker":"Carleen","startTime":836.8949629581898,"endTime":837.3949629581898,"body":"asking"},{"speaker":"Carleen","startTime":837.4249629581898,"endTime":837.7549629581897,"body":"for"},{"speaker":"Carleen","startTime":837.7549629581897,"endTime":837.9149629581898,"body":"is"},{"speaker":"Carleen","startTime":837.9449629581898,"endTime":838.2049629581898,"body":"we've"},{"speaker":"Carleen","startTime":838.2049629581898,"endTime":838.5249629581897,"body":"heard"},{"speaker":"Carleen","startTime":838.5349629581897,"endTime":838.7049629581898,"body":"that"},{"speaker":"Carleen","startTime":838.7049629581898,"endTime":838.8749629581896,"body":"it's"},{"speaker":"Carleen","startTime":838.8749629581896,"endTime":839.2649629581897,"body":"coming"},{"speaker":"Carleen","startTime":839.2649629581897,"endTime":839.3949629581896,"body":"in"},{"speaker":"Carleen","startTime":839.3949629581896,"endTime":839.5049629581897,"body":"the"},{"speaker":"Carleen","startTime":839.5049629581897,"endTime":839.8649629581896,"body":"next"},{"speaker":"Carleen","startTime":839.8649629581896,"endTime":840.3449629581896,"body":"release."},{"speaker":"Carleen","startTime":840.8949629581896,"endTime":841.4749629581897,"body":"And"},{"speaker":"Carleen","startTime":841.6949629581898,"endTime":841.9249629581898,"body":"is"},{"speaker":"Carleen","startTime":841.9249629581898,"endTime":842.1349629581896,"body":"it"},{"speaker":"Carleen","startTime":842.3349629581896,"endTime":842.8849629581896,"body":"critical"},{"speaker":"Carleen","startTime":842.8849629581896,"endTime":843.0649624581897,"body":"that"},{"speaker":"Carleen","startTime":843.0649624581897,"endTime":843.2749619581896,"body":"you"},{"speaker":"Carleen","startTime":843.2749619581896,"endTime":843.6949619581897,"body":"have"},{"speaker":"Carleen","startTime":843.6949629581898,"endTime":843.9849629581897,"body":"that"},{"speaker":"Carleen","startTime":843.9849629581897,"endTime":844.4949629581897,"body":"now?"},{"speaker":"Carleen","startTime":844.8049629581897,"endTime":845.2749629581897,"body":"Or"},{"speaker":"Carleen","startTime":845.5049629581897,"endTime":845.8649629581896,"body":"could"},{"speaker":"Carleen","startTime":845.8649629581896,"endTime":846.0749629581896,"body":"we"},{"speaker":"Carleen","startTime":846.0749629581896,"endTime":846.3849629581896,"body":"wait"},{"speaker":"Carleen","startTime":846.4049629581898,"endTime":846.8549624581897,"body":"until"},{"speaker":"Carleen","startTime":846.8549624581897,"endTime":846.9749619581896,"body":"the"},{"speaker":"Carleen","startTime":846.9749619581896,"endTime":847.3449619581897,"body":"next"},{"speaker":"Carleen","startTime":847.3449629581896,"endTime":847.8449629581896,"body":"release"},{"speaker":"Carleen","startTime":848.3249629581896,"endTime":848.5849629581896,"body":"and"},{"speaker":"Carleen","startTime":848.5849629581896,"endTime":848.9349629581898,"body":"then"},{"speaker":"Carleen","startTime":849.0149619581896,"endTime":849.3049619581898,"body":"you"},{"speaker":"Carleen","startTime":849.3149619581898,"endTime":849.5449619581898,"body":"get"},{"speaker":"Carleen","startTime":849.5449629581897,"endTime":849.6449629581898,"body":"a"},{"speaker":"Carleen","startTime":849.6449629581898,"endTime":850.0049629581897,"body":"non"},{"speaker":"Carleen","startTime":850.0449629581897,"endTime":850.4849629581897,"body":"custom"},{"speaker":"Carleen","startTime":850.4849639581898,"endTime":850.9549639581896,"body":"version"},{"speaker":"Carleen","startTime":850.9849639581898,"endTime":851.1549629581898,"body":"of"},{"speaker":"Carleen","startTime":851.1549629581898,"endTime":851.4549619581896,"body":"it"},{"speaker":"Carleen","startTime":851.8549619581897,"endTime":852.0949619581897,"body":"so"},{"speaker":"Carleen","startTime":852.1149629581898,"endTime":852.3349629581896,"body":"that"},{"speaker":"Carleen","startTime":852.3349629581896,"endTime":852.5049629581897,"body":"it's"},{"speaker":"Carleen","startTime":852.5049629581897,"endTime":852.7849629581897,"body":"not"},{"speaker":"Carleen","startTime":853.3549629581897,"endTime":853.7449629581897,"body":"something"},{"speaker":"Carleen","startTime":853.7449629581897,"endTime":853.8649629581897,"body":"that"},{"speaker":"Carleen","startTime":853.8649629581897,"endTime":854.0549629581898,"body":"you"},{"speaker":"Carleen","startTime":854.0749629581898,"endTime":854.5249629581898,"body":"own"},{"speaker":"Carleen","startTime":854.5749629581898,"endTime":855.1549629581898,"body":"forever"},{"speaker":"Carleen","startTime":855.5349629581897,"endTime":855.7549629581897,"body":"um,"},{"speaker":"Carleen","startTime":855.7549629581897,"endTime":855.9149629581898,"body":"and"},{"speaker":"Carleen","startTime":856.1149629581898,"endTime":856.1449629581898,"body":"have"},{"speaker":"Carleen","startTime":856.1449629581898,"endTime":856.1849629581898,"body":"to"},{"speaker":"Carleen","startTime":856.1849629581898,"endTime":856.7149629581897,"body":"maintain"},{"speaker":"Carleen","startTime":856.7149629581897,"endTime":857.1949629581898,"body":"forever"},{"speaker":"Carleen","startTime":857.2249629581897,"endTime":857.6449629581898,"body":"because"},{"speaker":"Carleen","startTime":857.7949629581897,"endTime":857.9449629581896,"body":"you"},{"speaker":"Carleen","startTime":857.9449629581896,"endTime":858.1249629581897,"body":"don't"},{"speaker":"Carleen","startTime":858.1249629581897,"endTime":858.2749629581897,"body":"want"},{"speaker":"Carleen","startTime":858.2749629581897,"endTime":858.3549629581896,"body":"to"},{"speaker":"Carleen","startTime":858.3749629581897,"endTime":858.6649629581897,"body":"add"},{"speaker":"Carleen","startTime":858.6749629581897,"endTime":858.9949629581896,"body":"things"},{"speaker":"Carleen","startTime":859.0449629581897,"endTime":859.1549629581897,"body":"to"},{"speaker":"Carleen","startTime":859.1549629581897,"endTime":859.3149629581897,"body":"your"},{"speaker":"Carleen","startTime":859.3149629581897,"endTime":859.6149629581896,"body":"plate."},{"speaker":"CJ","startTime":860.3050629581898,"endTime":882.7498629581897,"body":"Yeah."},{"speaker":"Duke","startTime":885.4149629581897,"endTime":885.5049629581898,"body":"your"},{"speaker":"Duke","startTime":885.5049629581898,"endTime":885.7949629581898,"body":"money"},{"speaker":"Duke","startTime":885.7949629581898,"endTime":886.1449629581897,"body":"kid?"},{"speaker":"Duke","startTime":886.5016296248565,"endTime":886.5616296248566,"body":"I"},{"speaker":"Duke","startTime":886.5616296248566,"endTime":886.7516296248565,"body":"mean,"},{"speaker":"Duke","startTime":886.7616296248565,"endTime":886.8716296248565,"body":"have"},{"speaker":"Duke","startTime":886.8716296248565,"endTime":886.9516296248565,"body":"you"},{"speaker":"Duke","startTime":886.9516296248565,"endTime":887.1016296248565,"body":"guys"},{"speaker":"Duke","startTime":887.1016296248565,"endTime":887.2516296248565,"body":"ever"},{"speaker":"Duke","startTime":887.2516296248565,"endTime":887.4316296248564,"body":"been"},{"speaker":"Duke","startTime":887.4316296248564,"endTime":887.4816296248565,"body":"on"},{"speaker":"Duke","startTime":887.4816296248565,"endTime":887.5016296248565,"body":"a"},{"speaker":"Duke","startTime":887.5016296248565,"endTime":887.8616296248565,"body":"project"},{"speaker":"Duke","startTime":887.8616296248565,"endTime":887.9516296248565,"body":"where"},{"speaker":"Duke","startTime":887.9516296248565,"endTime":888.0016296248565,"body":"you"},{"speaker":"Duke","startTime":888.0016296248565,"endTime":888.1716296248565,"body":"got"},{"speaker":"Duke","startTime":888.1716296248565,"endTime":888.3516296248565,"body":"like,"},{"speaker":"Duke","startTime":888.4516296248564,"endTime":888.5716296248564,"body":"how"},{"speaker":"Duke","startTime":888.5716296248564,"endTime":888.7316296248564,"body":"should"},{"speaker":"Duke","startTime":888.7316296248564,"endTime":888.8516296248564,"body":"we"},{"speaker":"Duke","startTime":888.8516296248564,"endTime":889.2216296248564,"body":"say"},{"speaker":"Duke","startTime":889.2516296248564,"endTime":889.3816296248564,"body":"a"},{"speaker":"Duke","startTime":889.3816296248564,"endTime":889.7216296248564,"body":"very"},{"speaker":"Duke","startTime":889.7216296248564,"endTime":890.5216296248564,"body":"enthusiastic"},{"speaker":"Duke","startTime":890.5616296248564,"endTime":891.0016296248564,"body":"VA"},{"speaker":"Duke","startTime":891.0016296248564,"endTime":891.4616296248564,"body":"and"},{"speaker":"Duke","startTime":891.5716296248565,"endTime":891.6616296248565,"body":"the"},{"speaker":"Duke","startTime":891.6616296248565,"endTime":892.1216296248565,"body":"customer"},{"speaker":"Duke","startTime":892.1216296248565,"endTime":892.3016296248566,"body":"will"},{"speaker":"Duke","startTime":892.3016296248566,"endTime":892.4916296248564,"body":"be"},{"speaker":"Duke","startTime":892.4916296248564,"endTime":892.7416296248564,"body":"well,"},{"speaker":"Duke","startTime":892.7416296248564,"endTime":892.9016291248565,"body":"we're"},{"speaker":"Duke","startTime":892.9016291248565,"endTime":893.2416286248565,"body":"wondering"},{"speaker":"Duke","startTime":893.2416296248564,"endTime":893.3516296248565,"body":"if"},{"speaker":"Duke","startTime":893.3516296248565,"endTime":893.4516296248564,"body":"the,"},{"speaker":"Duke","startTime":893.4516296248564,"endTime":893.6816296248564,"body":"if"},{"speaker":"Duke","startTime":893.6916286248563,"endTime":893.8416286248564,"body":"the"},{"speaker":"Duke","startTime":893.8416296248565,"endTime":894.3316296248565,"body":"application"},{"speaker":"Duke","startTime":894.3316296248565,"endTime":894.4616296248564,"body":"could"},{"speaker":"Duke","startTime":894.4616296248564,"endTime":894.6216296248565,"body":"do"},{"speaker":"Duke","startTime":894.6216296248565,"endTime":894.8716296248565,"body":"this"},{"speaker":"Duke","startTime":894.8916296248565,"endTime":894.9616296248564,"body":"and"},{"speaker":"Duke","startTime":894.9616296248564,"endTime":895.1016296248565,"body":"they're"},{"speaker":"Duke","startTime":895.1016296248565,"endTime":895.2716291248564,"body":"so"},{"speaker":"Duke","startTime":895.2716291248564,"endTime":895.6016286248564,"body":"stoked"},{"speaker":"Duke","startTime":895.6116286248564,"endTime":895.7016286248565,"body":"to"},{"speaker":"Duke","startTime":895.7116296248564,"endTime":896.1516296248565,"body":"be"},{"speaker":"Duke","startTime":896.1816296248564,"endTime":896.4016291248565,"body":"on"},{"speaker":"Duke","startTime":896.4016291248565,"endTime":896.6416286248564,"body":"service"},{"speaker":"Duke","startTime":896.6416296248565,"endTime":896.7916296248563,"body":"now,"},{"speaker":"Duke","startTime":896.7916296248563,"endTime":896.8816296248565,"body":"they're"},{"speaker":"Duke","startTime":896.8816296248565,"endTime":896.9916296248564,"body":"like,"},{"speaker":"Duke","startTime":896.9916296248564,"endTime":897.2116296248564,"body":"yeah,"},{"speaker":"Duke","startTime":897.2116296248564,"endTime":897.3416296248565,"body":"of"},{"speaker":"Duke","startTime":897.3416296248565,"endTime":897.5816296248565,"body":"course"},{"speaker":"Duke","startTime":897.5816296248565,"endTime":897.7016296248564,"body":"it"},{"speaker":"Duke","startTime":897.7016296248564,"endTime":897.9516296248564,"body":"can,"},{"speaker":"Duke","startTime":897.9516296248564,"endTime":898.1716296248565,"body":"yeah,"},{"speaker":"Duke","startTime":898.1716296248565,"endTime":898.5416296248563,"body":"yeah."},{"speaker":"Duke","startTime":898.9016286248564,"endTime":899.0516286248564,"body":"But"},{"speaker":"Duke","startTime":899.0516296248563,"endTime":899.1916291248565,"body":"then"},{"speaker":"Duke","startTime":899.1916291248565,"endTime":899.3516291248566,"body":"they"},{"speaker":"Duke","startTime":899.3516291248566,"endTime":899.6116291248566,"body":"don't"},{"speaker":"Duke","startTime":899.7616311248566,"endTime":900.5916311248566,"body":"counterbalance"},{"speaker":"Duke","startTime":900.6016291248566,"endTime":900.8116291248566,"body":"with"},{"speaker":"Duke","startTime":900.8216301248565,"endTime":901.0816301248565,"body":"the,"},{"speaker":"Duke","startTime":901.1716291248565,"endTime":901.2816291248564,"body":"if"},{"speaker":"Duke","startTime":901.2816291248564,"endTime":901.3816291248563,"body":"we"},{"speaker":"Duke","startTime":901.3816291248563,"endTime":901.7816291248564,"body":"stop"},{"speaker":"Duke","startTime":901.7816291248564,"endTime":902.0216291248564,"body":"right"},{"speaker":"Duke","startTime":902.0216291248564,"endTime":902.2416291248564,"body":"here"},{"speaker":"Duke","startTime":902.2416291248564,"endTime":902.4016291248565,"body":"with"},{"speaker":"Duke","startTime":902.4016291248565,"endTime":902.5316291248564,"body":"what"},{"speaker":"Duke","startTime":902.5316291248564,"endTime":902.7216291248565,"body":"you're"},{"speaker":"Duke","startTime":902.9316291248565,"endTime":903.5316291248564,"body":"previously"},{"speaker":"Duke","startTime":903.5316291248564,"endTime":903.7316291248565,"body":"told"},{"speaker":"Duke","startTime":903.7316291248565,"endTime":903.8416291248564,"body":"us"},{"speaker":"Duke","startTime":903.8516291248563,"endTime":903.9516291248565,"body":"to"},{"speaker":"Duke","startTime":903.9516291248565,"endTime":904.0916291248564,"body":"do"},{"speaker":"Duke","startTime":904.6716291248565,"endTime":904.8316291248564,"body":"and"},{"speaker":"Duke","startTime":904.8316291248564,"endTime":905.1016291248563,"body":"spend"},{"speaker":"Duke","startTime":905.1016291248563,"endTime":905.1516291248565,"body":"a"},{"speaker":"Duke","startTime":905.1516291248565,"endTime":905.5016291248564,"body":"month"},{"speaker":"Duke","startTime":905.5016291248564,"endTime":905.6916291248565,"body":"on"},{"speaker":"Duke","startTime":905.6916291248565,"endTime":905.9116291248565,"body":"this."},{"speaker":"Duke","startTime":906.3766291248564,"endTime":906.6866291248564,"body":"Yes,"},{"speaker":"Duke","startTime":906.6866291248564,"endTime":906.8166291248565,"body":"we"},{"speaker":"Duke","startTime":906.8166291248565,"endTime":906.9666291248564,"body":"can"},{"speaker":"Duke","startTime":906.9666291248564,"endTime":907.1466291248564,"body":"get"},{"speaker":"Duke","startTime":907.1766291248564,"endTime":907.3866291248564,"body":"that"},{"speaker":"Duke","startTime":907.3866291248564,"endTime":907.7266291248563,"body":"result"},{"speaker":"Duke","startTime":907.7266291248563,"endTime":907.9666291248564,"body":"for"},{"speaker":"Duke","startTime":907.9666291248564,"endTime":908.1666291248564,"body":"you."},{"speaker":"Duke","startTime":908.3199624581897,"endTime":908.4299624581897,"body":"and"},{"speaker":"Duke","startTime":908.4299624581897,"endTime":908.5599624581897,"body":"so"},{"speaker":"Duke","startTime":908.5599624581897,"endTime":908.6299624581898,"body":"I"},{"speaker":"Duke","startTime":908.6299624581898,"endTime":908.9299624581897,"body":"guess"},{"speaker":"Duke","startTime":908.9799624581898,"endTime":909.1999624581897,"body":"just"},{"speaker":"Duke","startTime":909.2599624581898,"endTime":909.5199624581898,"body":"going"},{"speaker":"Duke","startTime":909.5299624581897,"endTime":909.6799624581897,"body":"back"},{"speaker":"Duke","startTime":909.6799624581897,"endTime":909.7499624581898,"body":"to"},{"speaker":"Duke","startTime":909.7499624581898,"endTime":909.8399624581897,"body":"the"},{"speaker":"Duke","startTime":909.8399624581897,"endTime":910.0399624581897,"body":"theme"},{"speaker":"Duke","startTime":910.0399624581897,"endTime":910.1499624581897,"body":"of"},{"speaker":"Duke","startTime":910.1499624581897,"endTime":910.5399624581897,"body":"managing"},{"speaker":"Duke","startTime":910.5399624581897,"endTime":911.4599624581897,"body":"expectations"},{"speaker":"Duke","startTime":911.4999624581898,"endTime":911.8099624581897,"body":"is"},{"speaker":"Duke","startTime":912.2432957915231,"endTime":912.903295791523,"body":"real"},{"speaker":"Duke","startTime":912.9132947915231,"endTime":913.6432947915231,"body":"clear"},{"speaker":"Duke","startTime":913.983295791523,"endTime":914.323295791523,"body":"with"},{"speaker":"Duke","startTime":914.323295791523,"endTime":914.4532952915231,"body":"your"},{"speaker":"Duke","startTime":914.4532952915231,"endTime":914.8932947915231,"body":"yeses"},{"speaker":"Carleen","startTime":915.2966291248565,"endTime":915.7266291248563,"body":"Yeah."},{"speaker":"Duke","startTime":915.9366291248564,"endTime":916.0966291248565,"body":"and"},{"speaker":"Duke","startTime":916.0966291248565,"endTime":916.2566291248565,"body":"then"},{"speaker":"Duke","startTime":916.3066291248565,"endTime":916.5866291248565,"body":"add"},{"speaker":"Duke","startTime":916.5866291248565,"endTime":917.1866291248564,"body":"conditions"},{"speaker":"Duke","startTime":917.2166291248564,"endTime":917.4166291248564,"body":"to"},{"speaker":"Duke","startTime":917.4166291248564,"endTime":917.7366291248563,"body":"them."},{"speaker":"Duke","startTime":917.7899614581899,"endTime":918.1099614581898,"body":"very"},{"speaker":"Duke","startTime":918.1099624581898,"endTime":918.5099624581899,"body":"quickly."},{"speaker":"Duke","startTime":918.9566291248566,"endTime":919.5501262234961,"body":"yes,"},{"speaker":"Duke","startTime":919.6201252234962,"endTime":919.9301252234961,"body":"under"},{"speaker":"Duke","startTime":919.9301262234961,"endTime":920.2201257234962,"body":"these"},{"speaker":"Duke","startTime":920.2201257234962,"endTime":921.1201252234962,"body":"conditions,"},{"speaker":"Duke","startTime":921.3001262234961,"endTime":921.4701262234961,"body":"we"},{"speaker":"Duke","startTime":921.4701262234961,"endTime":921.5901262234961,"body":"can"},{"speaker":"Duke","startTime":921.5901262234961,"endTime":921.7601262234962,"body":"do"},{"speaker":"Duke","startTime":921.7601262234962,"endTime":922.0601262234961,"body":"that."},{"speaker":"CJ","startTime":922.2484595568293,"endTime":922.6784595568294,"body":"yeah,"},{"speaker":"CJ","startTime":922.7117928901625,"endTime":922.8217928901627,"body":"I"},{"speaker":"CJ","startTime":922.9817928901625,"endTime":923.1517928901626,"body":"actually"},{"speaker":"CJ","startTime":923.1517928901626,"endTime":923.2517928901627,"body":"know"},{"speaker":"CJ","startTime":923.2517928901627,"endTime":923.3917928901626,"body":"what"},{"speaker":"CJ","startTime":923.3917928901626,"endTime":923.4817928901625,"body":"you"},{"speaker":"CJ","startTime":923.4817928901625,"endTime":923.6917928901626,"body":"mean."},{"speaker":"CJ","startTime":923.8051262234958,"endTime":924.0051257234958,"body":"I've"},{"speaker":"CJ","startTime":924.0051257234958,"endTime":924.1751252234958,"body":"been"},{"speaker":"CJ","startTime":924.1751262234958,"endTime":924.4551257234958,"body":"guilty"},{"speaker":"CJ","startTime":924.4551257234958,"endTime":924.5751252234958,"body":"of"},{"speaker":"CJ","startTime":924.5751262234958,"endTime":924.9551262234958,"body":"this,"},{"speaker":"CJ","startTime":924.9951262234958,"endTime":925.2951257234959,"body":"right?"},{"speaker":"CJ","startTime":925.2951257234959,"endTime":925.4551252234958,"body":"Like"},{"speaker":"CJ","startTime":925.4551252234958,"endTime":925.4851252234959,"body":"when"},{"speaker":"CJ","startTime":925.4851262234959,"endTime":925.4951262234958,"body":"I"},{"speaker":"CJ","startTime":925.7851262234958,"endTime":926.0451257234959,"body":"first"},{"speaker":"CJ","startTime":926.0451257234959,"endTime":926.4851252234959,"body":"started"},{"speaker":"CJ","startTime":926.9151252234958,"endTime":927.0951252234959,"body":"in"},{"speaker":"CJ","startTime":927.0951262234959,"endTime":927.1751262234959,"body":"the"},{"speaker":"CJ","startTime":927.1751262234959,"endTime":927.4251262234959,"body":"service"},{"speaker":"CJ","startTime":927.4251262234959,"endTime":927.5551262234959,"body":"now"},{"speaker":"CJ","startTime":927.5651252234959,"endTime":928.0951252234959,"body":"ecosystem,"},{"speaker":"CJ","startTime":928.0951262234959,"endTime":928.2251257234958,"body":"right,"},{"speaker":"CJ","startTime":928.2251257234958,"endTime":928.2551252234958,"body":"I"},{"speaker":"CJ","startTime":928.2651262234958,"endTime":928.3851262234958,"body":"was"},{"speaker":"CJ","startTime":928.3851262234958,"endTime":928.4451262234959,"body":"a"},{"speaker":"CJ","startTime":928.4451262234959,"endTime":929.0551262234959,"body":"customer"},{"speaker":"CJ","startTime":929.0651262234959,"endTime":929.5151262234958,"body":"and"},{"speaker":"CJ","startTime":929.7051262234959,"endTime":929.9451262234959,"body":"just"},{"speaker":"CJ","startTime":929.9451262234959,"endTime":930.4751262234959,"body":"getting"},{"speaker":"CJ","startTime":930.4851262234959,"endTime":930.7651262234958,"body":"used"},{"speaker":"CJ","startTime":930.7651262234958,"endTime":930.8451262234959,"body":"to"},{"speaker":"CJ","startTime":930.8451262234959,"endTime":930.9251262234958,"body":"the"},{"speaker":"CJ","startTime":930.9251262234958,"endTime":931.5651262234959,"body":"platform"},{"speaker":"CJ","startTime":931.5651262234959,"endTime":931.6651262234958,"body":"and"},{"speaker":"CJ","startTime":931.6951262234959,"endTime":932.2451262234958,"body":"using"},{"speaker":"CJ","startTime":932.2451262234958,"endTime":932.3051262234959,"body":"the"},{"speaker":"CJ","startTime":932.3051262234959,"endTime":932.8051262234959,"body":"platform"},{"speaker":"CJ","startTime":932.8051262234959,"endTime":933.0651262234959,"body":"coming"},{"speaker":"CJ","startTime":933.0651262234959,"endTime":933.4051262234958,"body":"from,"},{"speaker":"CJ","startTime":933.5551262234959,"endTime":933.6951262234959,"body":"the"},{"speaker":"CJ","startTime":933.6951262234959,"endTime":934.0751262234959,"body":"previous"},{"speaker":"CJ","startTime":934.0751262234959,"endTime":934.5451257234959,"body":"platform"},{"speaker":"CJ","startTime":934.5951257234958,"endTime":934.7451257234959,"body":"Which"},{"speaker":"CJ","startTime":934.7451257234959,"endTime":934.8851257234959,"body":"is,"},{"speaker":"CJ","startTime":934.9151257234959,"endTime":935.5351257234959,"body":"BMC,"},{"speaker":"CJ","startTime":935.5351257234959,"endTime":936.1551257234959,"body":"magic,"},{"speaker":"CJ","startTime":936.6251257234959,"endTime":937.1351257234959,"body":"and"},{"speaker":"CJ","startTime":937.255125723496,"endTime":937.6451257234959,"body":"going"},{"speaker":"CJ","startTime":937.6451257234959,"endTime":937.8451257234959,"body":"out"},{"speaker":"CJ","startTime":937.8751257234959,"endTime":938.045125723496,"body":"and"},{"speaker":"CJ","startTime":938.045125723496,"endTime":938.3651257234959,"body":"talking"},{"speaker":"CJ","startTime":938.3651257234959,"endTime":938.6151257234959,"body":"to"},{"speaker":"CJ","startTime":938.815125723496,"endTime":939.3951257234959,"body":"everyone"},{"speaker":"CJ","startTime":939.3951257234959,"endTime":939.565125723496,"body":"else"},{"speaker":"CJ","startTime":939.565125723496,"endTime":939.6451257234959,"body":"in"},{"speaker":"CJ","startTime":939.6451257234959,"endTime":939.735125723496,"body":"the"},{"speaker":"CJ","startTime":939.735125723496,"endTime":940.0951257234959,"body":"company"},{"speaker":"CJ","startTime":940.0951257234959,"endTime":940.3751257234959,"body":"about"},{"speaker":"CJ","startTime":940.3751257234959,"endTime":940.455125723496,"body":"it,"},{"speaker":"CJ","startTime":940.455125723496,"endTime":940.565125723496,"body":"right?"},{"speaker":"CJ","startTime":940.9217923901626,"endTime":941.1117918901627,"body":"Once"},{"speaker":"CJ","startTime":941.1117918901627,"endTime":941.8217913901626,"body":"ServiceNow"},{"speaker":"CJ","startTime":941.8217913901626,"endTime":942.2517913901627,"body":"enters"},{"speaker":"CJ","startTime":942.2517923901626,"endTime":942.5117923901626,"body":"your"},{"speaker":"CJ","startTime":942.6917913901627,"endTime":943.1417913901626,"body":"enterprise,"},{"speaker":"CJ","startTime":943.1417923901627,"endTime":943.2617923901626,"body":"you"},{"speaker":"CJ","startTime":943.2617923901626,"endTime":943.4017918901627,"body":"kind"},{"speaker":"CJ","startTime":943.4017918901627,"endTime":943.5017913901627,"body":"of"},{"speaker":"CJ","startTime":943.5017923901626,"endTime":943.9417923901626,"body":"become"},{"speaker":"CJ","startTime":944.2617913901627,"endTime":944.4117913901626,"body":"the"},{"speaker":"CJ","startTime":944.4217913901626,"endTime":944.7817913901627,"body":"chief,"},{"speaker":"CJ","startTime":944.8117903901626,"endTime":945.3117903901626,"body":"ServiceNow"},{"speaker":"CJ","startTime":945.3217893901626,"endTime":946.2717893901627,"body":"evangelist,"},{"speaker":"CJ","startTime":946.5517903901628,"endTime":946.7017903901626,"body":"right?"},{"speaker":"Duke","startTime":946.7767903901627,"endTime":947.1267903901627,"body":"Yeah."},{"speaker":"CJ","startTime":949.9517903901626,"endTime":950.1317903901627,"body":"I'm"},{"speaker":"CJ","startTime":950.1317903901627,"endTime":950.3817903901627,"body":"going"},{"speaker":"CJ","startTime":950.3817903901627,"endTime":950.6717903901626,"body":"around"},{"speaker":"CJ","startTime":950.6717903901626,"endTime":950.8217903901627,"body":"like"},{"speaker":"CJ","startTime":950.8217903901627,"endTime":951.0617903901627,"body":"group"},{"speaker":"CJ","startTime":951.0617903901627,"endTime":951.1517903901627,"body":"to"},{"speaker":"CJ","startTime":951.1517903901627,"endTime":951.4517903901626,"body":"group,"},{"speaker":"CJ","startTime":951.4617903901626,"endTime":951.7017903901626,"body":"right?"},{"speaker":"CJ","startTime":951.7017903901626,"endTime":951.8617903901627,"body":"Like"},{"speaker":"CJ","startTime":951.8617903901627,"endTime":951.9717903901628,"body":"in,"},{"speaker":"CJ","startTime":952.0617903901627,"endTime":952.2817903901628,"body":"in"},{"speaker":"CJ","startTime":952.2817903901628,"endTime":952.6117903901627,"body":"selling"},{"speaker":"CJ","startTime":952.6117903901627,"endTime":952.7517903901628,"body":"and"},{"speaker":"CJ","startTime":952.7517903901628,"endTime":953.0217903901628,"body":"showing"},{"speaker":"CJ","startTime":953.0217903901628,"endTime":953.3517903901627,"body":"people"},{"speaker":"CJ","startTime":953.3517903901627,"endTime":953.4317903901626,"body":"the"},{"speaker":"CJ","startTime":953.4317903901626,"endTime":953.6817903901626,"body":"thing"},{"speaker":"CJ","startTime":953.6817903901626,"endTime":953.7917903901628,"body":"and"},{"speaker":"CJ","startTime":953.7917903901628,"endTime":954.0317903901628,"body":"they're"},{"speaker":"CJ","startTime":954.2017903901626,"endTime":954.4717903901628,"body":"throwing"},{"speaker":"CJ","startTime":954.4717903901628,"endTime":954.5917903901627,"body":"out"},{"speaker":"CJ","startTime":954.5917903901627,"endTime":954.7117903901626,"body":"all"},{"speaker":"CJ","startTime":954.7117903901626,"endTime":954.9017903901627,"body":"these"},{"speaker":"CJ","startTime":954.9017903901627,"endTime":955.1017903901627,"body":"use"},{"speaker":"CJ","startTime":955.1017903901627,"endTime":955.4817903901628,"body":"cases."},{"speaker":"CJ","startTime":955.4817903901628,"endTime":955.6217903901627,"body":"I'm"},{"speaker":"CJ","startTime":955.6217903901627,"endTime":955.7517903901628,"body":"like,"},{"speaker":"CJ","startTime":955.7517903901628,"endTime":955.9917903901628,"body":"yeah,"},{"speaker":"CJ","startTime":955.9917903901628,"endTime":956.1417903901627,"body":"we"},{"speaker":"CJ","startTime":956.1417903901627,"endTime":956.2917903901628,"body":"could"},{"speaker":"CJ","startTime":956.3017903901628,"endTime":956.4417903901626,"body":"do"},{"speaker":"CJ","startTime":956.4417903901626,"endTime":956.7017903901626,"body":"that."},{"speaker":"CJ","startTime":956.7917903901628,"endTime":956.9217903901626,"body":"Of"},{"speaker":"CJ","startTime":957.1617903901627,"endTime":957.3017903901628,"body":"course"},{"speaker":"CJ","startTime":957.3017903901628,"endTime":957.4317903901626,"body":"we"},{"speaker":"CJ","startTime":957.4317903901626,"endTime":957.5517903901628,"body":"can"},{"speaker":"CJ","startTime":957.5717903901627,"endTime":957.7517903901628,"body":"do"},{"speaker":"CJ","startTime":957.7517903901628,"endTime":958.0117903901628,"body":"that."},{"speaker":"CJ","startTime":958.1517903901627,"endTime":958.6217903901627,"body":"Yeah."},{"speaker":"CJ","startTime":958.8417893901626,"endTime":959.4017893901628,"body":"Yeah."},{"speaker":"CJ","startTime":959.5817903901627,"endTime":959.7017903901626,"body":"You"},{"speaker":"CJ","startTime":959.8917903901627,"endTime":960.3017903901628,"body":"know,"},{"speaker":"Duke","startTime":960.9417903901626,"endTime":961.1217903901627,"body":"Oh,"},{"speaker":"Duke","startTime":961.1217903901627,"endTime":961.1717903901626,"body":"I"},{"speaker":"Duke","startTime":961.1717903901626,"endTime":961.3817903901627,"body":"heard"},{"speaker":"Duke","startTime":961.3817903901627,"endTime":961.5117903901628,"body":"this"},{"speaker":"Duke","startTime":961.5117903901628,"endTime":961.6517903901627,"body":"one"},{"speaker":"Duke","startTime":961.6517903901627,"endTime":961.7417903901628,"body":"is"},{"speaker":"Duke","startTime":961.7417903901628,"endTime":961.8117903901627,"body":"a"},{"speaker":"Duke","startTime":961.8117903901627,"endTime":962.2017903901626,"body":"feature"},{"speaker":"Duke","startTime":962.2417903901628,"endTime":962.3417903901627,"body":"that"},{"speaker":"Duke","startTime":962.3517903901627,"endTime":962.6617903901627,"body":"you"},{"speaker":"Duke","startTime":962.6717903901626,"endTime":962.8817903901627,"body":"think"},{"speaker":"Duke","startTime":962.8817903901627,"endTime":963.0317903901628,"body":"is"},{"speaker":"Duke","startTime":963.0317903901628,"endTime":963.2917903901628,"body":"cool,"},{"speaker":"Duke","startTime":963.2917903901628,"endTime":963.6317903901627,"body":"too."},{"speaker":"Duke","startTime":963.6417903901627,"endTime":963.9017903901627,"body":"Like,"},{"speaker":"Duke","startTime":963.9017903901627,"endTime":964.0917903901627,"body":"not"},{"speaker":"Duke","startTime":964.0917903901627,"endTime":964.3017903901628,"body":"just"},{"speaker":"Duke","startTime":964.3117903901627,"endTime":964.5517903901628,"body":"them,"},{"speaker":"Duke","startTime":964.5617903901627,"endTime":964.5917903901627,"body":"but"},{"speaker":"Duke","startTime":964.6017903901627,"endTime":964.8617903901627,"body":"you"},{"speaker":"Duke","startTime":964.8617903901627,"endTime":965.0017903901628,"body":"think"},{"speaker":"Duke","startTime":965.0017903901628,"endTime":965.0417903901628,"body":"it's"},{"speaker":"Duke","startTime":965.1017903901627,"endTime":965.2017903901626,"body":"like,"},{"speaker":"Duke","startTime":965.2317903901626,"endTime":965.6217903901627,"body":"oh,"},{"speaker":"Duke","startTime":965.6217903901627,"endTime":966.0517903901628,"body":"yeah,"},{"speaker":"Duke","startTime":966.0517903901628,"endTime":966.2617903901628,"body":"we"},{"speaker":"Duke","startTime":966.2617903901628,"endTime":966.8517903901627,"body":"totally"},{"speaker":"Duke","startTime":966.8517903901627,"endTime":967.1817903901626,"body":"can"},{"speaker":"Duke","startTime":967.1817903901626,"endTime":967.3117903901627,"body":"do"},{"speaker":"Duke","startTime":967.3117903901627,"endTime":967.5317903901628,"body":"that."},{"speaker":"Duke","startTime":967.5417903901628,"endTime":967.6017903901627,"body":"It"},{"speaker":"Duke","startTime":967.6017903901627,"endTime":967.7217903901626,"body":"would"},{"speaker":"Duke","startTime":967.7217903901626,"endTime":967.7417903901628,"body":"be"},{"speaker":"Duke","startTime":967.9317903901626,"endTime":968.2317898901626,"body":"so"},{"speaker":"Duke","startTime":968.2317898901626,"endTime":968.8517893901626,"body":"awesome."},{"speaker":"Carleen","startTime":969.5967903901628,"endTime":969.7867903901627,"body":"Or"},{"speaker":"Carleen","startTime":969.7867903901627,"endTime":970.2567903901627,"body":"something"},{"speaker":"Carleen","startTime":970.2567903901627,"endTime":970.3967903901626,"body":"that"},{"speaker":"Carleen","startTime":970.3967903901626,"endTime":970.6667903901625,"body":"you've"},{"speaker":"Carleen","startTime":970.6667903901625,"endTime":970.8967903901626,"body":"had"},{"speaker":"Carleen","startTime":970.8967903901626,"endTime":970.9867903901627,"body":"a"},{"speaker":"Carleen","startTime":970.9867903901627,"endTime":971.4167903901625,"body":"recent"},{"speaker":"Carleen","startTime":971.4267903901628,"endTime":971.9267903901628,"body":"success"},{"speaker":"Carleen","startTime":971.9267903901628,"endTime":972.2767903901627,"body":"in."},{"speaker":"Carleen","startTime":972.6867903901627,"endTime":973.1267903901626,"body":"Like,"},{"speaker":"Carleen","startTime":973.3367903901626,"endTime":973.4867903901627,"body":"you"},{"speaker":"Carleen","startTime":973.4867903901627,"endTime":973.6667903901625,"body":"know,"},{"speaker":"Carleen","startTime":974.0267903901627,"endTime":974.3167903901626,"body":"me"},{"speaker":"Carleen","startTime":974.3167903901626,"endTime":974.5467903901626,"body":"right"},{"speaker":"Carleen","startTime":974.5467903901626,"endTime":975.0767903901628,"body":"now,"},{"speaker":"Carleen","startTime":975.4367903901627,"endTime":976.0067903901627,"body":"15"},{"speaker":"Carleen","startTime":976.0567903901629,"endTime":976.3467903901628,"body":"plus"},{"speaker":"Carleen","startTime":976.3467903901628,"endTime":976.5667903901626,"body":"years"},{"speaker":"Carleen","startTime":976.5667903901626,"endTime":976.7767903901627,"body":"into"},{"speaker":"Carleen","startTime":976.7767903901627,"endTime":976.9567903901627,"body":"my"},{"speaker":"Carleen","startTime":976.9567903901627,"endTime":977.4267903901628,"body":"ServiceNow"},{"speaker":"Carleen","startTime":977.4267903901628,"endTime":977.8167903901626,"body":"career,"},{"speaker":"Carleen","startTime":978.0467893901628,"endTime":978.2467893901626,"body":"I'm"},{"speaker":"Carleen","startTime":978.2467903901627,"endTime":978.5067903901627,"body":"just"},{"speaker":"Carleen","startTime":978.5067903901627,"endTime":978.7967898901627,"body":"getting"},{"speaker":"Carleen","startTime":978.7967898901627,"endTime":979.4867893901628,"body":"into"},{"speaker":"Carleen","startTime":979.8067903901629,"endTime":980.2067898901628,"body":"UI"},{"speaker":"Carleen","startTime":980.2067898901628,"endTime":980.6367893901627,"body":"Builder."},{"speaker":"Carleen","startTime":980.6367903901628,"endTime":980.8267903901628,"body":"And"},{"speaker":"Carleen","startTime":980.8267903901628,"endTime":980.9567898901628,"body":"it"},{"speaker":"Carleen","startTime":980.9567898901628,"endTime":981.2467893901626,"body":"is,"},{"speaker":"Carleen","startTime":981.2667903901627,"endTime":981.446790390163,"body":"like"},{"speaker":"Carleen","startTime":981.446790390163,"endTime":981.5167903901627,"body":"a"},{"speaker":"Carleen","startTime":981.5167903901627,"endTime":982.0167903901627,"body":"completely"},{"speaker":"Carleen","startTime":982.0167903901627,"endTime":982.3167903901629,"body":"different"},{"speaker":"Carleen","startTime":982.3167903901629,"endTime":982.7467903901627,"body":"language."},{"speaker":"Carleen","startTime":982.7567903901629,"endTime":983.0267903901629,"body":"But"},{"speaker":"Carleen","startTime":983.3767903901628,"endTime":983.7067903901627,"body":"every"},{"speaker":"Carleen","startTime":983.7067903901627,"endTime":984.0167903901627,"body":"time"},{"speaker":"Carleen","startTime":984.4167893901629,"endTime":984.4667893901628,"body":"I"},{"speaker":"Carleen","startTime":984.4667893901628,"endTime":984.7467893901628,"body":"get"},{"speaker":"Carleen","startTime":984.7467893901628,"endTime":984.9567893901628,"body":"one"},{"speaker":"Carleen","startTime":984.9967893901628,"endTime":985.4967893901628,"body":"component"},{"speaker":"Carleen","startTime":985.566789390163,"endTime":985.6767893901629,"body":"to"},{"speaker":"Carleen","startTime":985.676790390163,"endTime":986.0767903901628,"body":"work,"},{"speaker":"Carleen","startTime":986.4167893901629,"endTime":986.9367893901629,"body":"I"},{"speaker":"Carleen","startTime":987.1967893901628,"endTime":987.5067893901628,"body":"start"},{"speaker":"Carleen","startTime":987.5367893901628,"endTime":987.9367893901629,"body":"telling"},{"speaker":"Carleen","startTime":987.9667893901628,"endTime":988.4467893901628,"body":"everybody"},{"speaker":"Carleen","startTime":988.4467893901628,"endTime":988.4867893901628,"body":"about"},{"speaker":"Carleen","startTime":988.4868893901628,"endTime":990.0966903901628,"body":"it."},{"speaker":"Carleen","startTime":990.0967903901628,"endTime":990.196790390163,"body":"Because"},{"speaker":"Carleen","startTime":990.196790390163,"endTime":990.426790390163,"body":"I'm"},{"speaker":"Carleen","startTime":990.4567903901627,"endTime":990.7367903901629,"body":"so"},{"speaker":"Carleen","startTime":990.7367903901629,"endTime":991.446790390163,"body":"excited"},{"speaker":"Carleen","startTime":991.4701237234964,"endTime":991.6601237234964,"body":"that"},{"speaker":"Carleen","startTime":991.6601237234964,"endTime":991.8201237234965,"body":"I"},{"speaker":"Carleen","startTime":991.8601237234965,"endTime":992.0101237234966,"body":"was"},{"speaker":"Carleen","startTime":992.0101237234966,"endTime":992.2401237234966,"body":"able"},{"speaker":"Carleen","startTime":992.2401237234966,"endTime":992.3901237234965,"body":"to"},{"speaker":"Carleen","startTime":992.3901237234965,"endTime":992.7901237234965,"body":"achieve"},{"speaker":"Carleen","startTime":992.8401237234965,"endTime":992.9301237234964,"body":"a"},{"speaker":"Carleen","startTime":992.9301237234964,"endTime":993.1501237234964,"body":"little"},{"speaker":"Carleen","startTime":993.1501237234964,"endTime":993.3101237234965,"body":"bit"},{"speaker":"Carleen","startTime":993.3101237234965,"endTime":993.4501237234964,"body":"of"},{"speaker":"Carleen","startTime":993.5001237234966,"endTime":994.0301237234966,"body":"success."},{"speaker":"Carleen","startTime":994.1401237234965,"endTime":994.3301237234965,"body":"And"},{"speaker":"Carleen","startTime":994.3301237234965,"endTime":994.4501237234964,"body":"then"},{"speaker":"Carleen","startTime":994.4501237234964,"endTime":994.5901237234965,"body":"of"},{"speaker":"Carleen","startTime":994.5901237234965,"endTime":994.8701237234965,"body":"course,"},{"speaker":"Carleen","startTime":994.966790390163,"endTime":995.3967903901629,"body":"building"},{"speaker":"Carleen","startTime":995.3967903901629,"endTime":995.466790390163,"body":"a"},{"speaker":"Carleen","startTime":995.466790390163,"endTime":996.046790390163,"body":"new"},{"speaker":"Carleen","startTime":996.1567903901631,"endTime":996.9367903901629,"body":"interface,"},{"speaker":"Carleen","startTime":997.056790390163,"endTime":997.1667903901629,"body":"a"},{"speaker":"Carleen","startTime":997.1667903901629,"endTime":997.4267903901631,"body":"new"},{"speaker":"Carleen","startTime":997.526790390163,"endTime":998.266790390163,"body":"workspace"},{"speaker":"Carleen","startTime":998.4267903901631,"endTime":998.9167903901629,"body":"or"},{"speaker":"Carleen","startTime":999.016790390163,"endTime":999.4467903901631,"body":"portal"},{"speaker":"Carleen","startTime":999.4467903901631,"endTime":999.986790390163,"body":"evens,"},{"speaker":"Carleen","startTime":1000.0901237234965,"endTime":1000.1901237234964,"body":"because"},{"speaker":"Carleen","startTime":1000.2001237234964,"endTime":1000.3501232234963,"body":"you"},{"speaker":"Carleen","startTime":1000.3501232234963,"endTime":1000.5801227234964,"body":"can"},{"speaker":"Carleen","startTime":1000.5801237234963,"endTime":1000.7101237234964,"body":"do"},{"speaker":"Carleen","startTime":1000.7101237234964,"endTime":1000.8901232234965,"body":"that"},{"speaker":"Carleen","startTime":1000.8901232234965,"endTime":1000.9901227234963,"body":"in"},{"speaker":"Carleen","startTime":1000.9901237234964,"endTime":1001.5301237234963,"body":"UIB,"},{"speaker":"Carleen","startTime":1001.6201237234965,"endTime":1001.8201237234965,"body":"is"},{"speaker":"Carleen","startTime":1001.8301237234965,"endTime":1002.1201237234965,"body":"not"},{"speaker":"Carleen","startTime":1002.1201237234965,"endTime":1002.1901232234965,"body":"a"},{"speaker":"Carleen","startTime":1002.1901232234965,"endTime":1002.5501227234964,"body":"small"},{"speaker":"Carleen","startTime":1002.5501237234963,"endTime":1002.7801237234963,"body":"amount"},{"speaker":"Carleen","startTime":1002.7801237234963,"endTime":1002.9301232234965,"body":"of"},{"speaker":"Carleen","startTime":1002.9301232234965,"endTime":1003.4201227234963,"body":"effort."},{"speaker":"Carleen","startTime":1003.8801237234965,"endTime":1004.5601237234965,"body":"And"},{"speaker":"Carleen","startTime":1004.6901227234963,"endTime":1004.8801227234964,"body":"you"},{"speaker":"Carleen","startTime":1004.8801237234965,"endTime":1005.2201237234964,"body":"really"},{"speaker":"Carleen","startTime":1005.2201237234964,"endTime":1005.4601237234964,"body":"have"},{"speaker":"Carleen","startTime":1005.4601237234964,"endTime":1005.5601237234965,"body":"to"},{"speaker":"Carleen","startTime":1005.5601237234965,"endTime":1005.9401232234965,"body":"approach"},{"speaker":"Carleen","startTime":1005.9401232234965,"endTime":1006.1201227234964,"body":"it."},{"speaker":"Carleen","startTime":1006.5851237234964,"endTime":1006.8551237234966,"body":"With"},{"speaker":"Carleen","startTime":1006.8651237234964,"endTime":1007.1651237234965,"body":"more"},{"speaker":"Carleen","startTime":1007.1651237234965,"endTime":1007.5051237234965,"body":"vigor"},{"speaker":"Carleen","startTime":1007.5051237234965,"endTime":1007.9451237234963,"body":"than"},{"speaker":"Carleen","startTime":1007.9637314332474,"endTime":1008.4451237234966,"body":"just,"},{"speaker":"Carleen","startTime":1008.481790390163,"endTime":1008.7617903901632,"body":"right"},{"speaker":"Carleen","startTime":1008.7617903901632,"endTime":1009.1317903901631,"body":"click,"},{"speaker":"Carleen","startTime":1009.1817903901631,"endTime":1009.9017903901631,"body":"personalize,"},{"speaker":"Carleen","startTime":1009.9317903901631,"endTime":1010.1017903901632,"body":"or"},{"speaker":"Carleen","startTime":1010.2717903901632,"endTime":1010.4217903901631,"body":"not"},{"speaker":"Carleen","startTime":1010.4217903901631,"endTime":1010.6017903901632,"body":"even"},{"speaker":"Carleen","startTime":1010.7617903901632,"endTime":1011.231790390163,"body":"personalize,"},{"speaker":"Carleen","startTime":1011.8217903901632,"endTime":1012.5217903901632,"body":"configure"},{"speaker":"Carleen","startTime":1012.5617903901632,"endTime":1012.8717903901631,"body":"form"},{"speaker":"Carleen","startTime":1012.8717903901631,"endTime":1013.261790390163,"body":"layout."},{"speaker":"Carleen","startTime":1013.5617903901632,"endTime":1014.1017903901632,"body":"Personalize"},{"speaker":"Carleen","startTime":1014.1017903901632,"endTime":1014.2717903901632,"body":"was"},{"speaker":"Carleen","startTime":1014.2717903901632,"endTime":1014.4317903901631,"body":"what"},{"speaker":"Carleen","startTime":1014.4317903901631,"endTime":1014.5217903901632,"body":"it"},{"speaker":"Carleen","startTime":1014.5217903901632,"endTime":1014.7617898901631,"body":"was"},{"speaker":"Carleen","startTime":1014.7617898901631,"endTime":1015.0017893901631,"body":"like"},{"speaker":"Carleen","startTime":1015.001790390163,"endTime":1015.241790390163,"body":"back"},{"speaker":"Carleen","startTime":1015.241790390163,"endTime":1015.3517903901632,"body":"in"},{"speaker":"Carleen","startTime":1015.3517903901632,"endTime":1015.9317903901631,"body":"2009."},{"speaker":"Carleen","startTime":1017.381789390163,"endTime":1017.7117893901632,"body":"Right,"},{"speaker":"Carleen","startTime":1017.8217903901632,"endTime":1018.0917898901632,"body":"right"},{"speaker":"Carleen","startTime":1018.0917898901632,"endTime":1018.3117893901631,"body":"click,"},{"speaker":"Carleen","startTime":1018.3217903901632,"endTime":1018.8917903901631,"body":"configure"},{"speaker":"Carleen","startTime":1018.8917903901631,"endTime":1019.1817903901631,"body":"form"},{"speaker":"Carleen","startTime":1019.1817903901631,"endTime":1019.5617903901632,"body":"layout"},{"speaker":"Carleen","startTime":1019.5617903901632,"endTime":1019.6417903901631,"body":"or"},{"speaker":"Carleen","startTime":1019.6417903901631,"endTime":1019.9217898901632,"body":"form"},{"speaker":"Carleen","startTime":1019.9217898901632,"endTime":1020.5217893901631,"body":"design,"},{"speaker":"Carleen","startTime":1020.9217893901632,"endTime":1021.1617893901632,"body":"and"},{"speaker":"Carleen","startTime":1021.1617903901631,"endTime":1021.3217903901632,"body":"then"},{"speaker":"Carleen","startTime":1021.3217903901632,"endTime":1021.4617898901631,"body":"you're"},{"speaker":"Carleen","startTime":1021.4617898901631,"endTime":1021.621789390163,"body":"like,"},{"speaker":"Carleen","startTime":1021.6417903901631,"endTime":1021.721790390163,"body":"oh,"},{"speaker":"Carleen","startTime":1021.721790390163,"endTime":1021.7917903901632,"body":"I"},{"speaker":"Carleen","startTime":1021.7917903901632,"endTime":1021.9517903901631,"body":"need"},{"speaker":"Carleen","startTime":1021.9517903901631,"endTime":1021.9917898901631,"body":"a"},{"speaker":"Carleen","startTime":1021.9917898901631,"endTime":1022.121789390163,"body":"new"},{"speaker":"Carleen","startTime":1022.1217903901631,"endTime":1022.4817898901631,"body":"field."},{"speaker":"Carleen","startTime":1022.4817898901631,"endTime":1022.601789390163,"body":"Let"},{"speaker":"Carleen","startTime":1022.6017903901632,"endTime":1022.6917903901631,"body":"me"},{"speaker":"Carleen","startTime":1022.6917903901631,"endTime":1022.8417898901632,"body":"just"},{"speaker":"Carleen","startTime":1022.8417898901632,"endTime":1023.0417893901631,"body":"throw"},{"speaker":"Carleen","startTime":1023.0417903901632,"endTime":1023.1217903901631,"body":"it"},{"speaker":"Carleen","startTime":1023.1217903901631,"endTime":1023.2617898901631,"body":"on"},{"speaker":"Carleen","startTime":1023.2617898901631,"endTime":1023.5217893901631,"body":"there,"},{"speaker":"Carleen","startTime":1023.5617893901631,"endTime":1023.7417893901631,"body":"and"},{"speaker":"Carleen","startTime":1023.7417893901631,"endTime":1023.881789390163,"body":"then"},{"speaker":"Carleen","startTime":1023.8817903901631,"endTime":1023.991790390163,"body":"it,"},{"speaker":"Carleen","startTime":1024.0017893901631,"endTime":1024.091789390163,"body":"boop,"},{"speaker":"Carleen","startTime":1024.3917913901632,"endTime":1024.5417908901632,"body":"it's"},{"speaker":"Carleen","startTime":1024.5417908901632,"endTime":1024.9017898901632,"body":"already"},{"speaker":"Carleen","startTime":1024.9017898901632,"endTime":1025.041789390163,"body":"on"},{"speaker":"Carleen","startTime":1025.0417903901632,"endTime":1025.161790390163,"body":"your"},{"speaker":"Carleen","startTime":1025.2917903901632,"endTime":1025.5317903901632,"body":"form."},{"speaker":"Carleen","startTime":1026.1017903901632,"endTime":1026.6317903901631,"body":"And"},{"speaker":"Carleen","startTime":1026.661790390163,"endTime":1027.0717903901632,"body":"doing"},{"speaker":"Carleen","startTime":1027.0717903901632,"endTime":1027.3317903901632,"body":"things"},{"speaker":"Carleen","startTime":1027.3317903901632,"endTime":1027.3617903901632,"body":"like"},{"speaker":"Carleen","startTime":1027.3617903901632,"endTime":1027.3917903901631,"body":"that"},{"speaker":"Carleen","startTime":1027.3918903901633,"endTime":1027.441690390163,"body":"in"},{"speaker":"Carleen","startTime":1027.4417903901633,"endTime":1028.1717903901633,"body":"UI"},{"speaker":"Carleen","startTime":1028.181790390163,"endTime":1028.511790390163,"body":"Builder"},{"speaker":"Carleen","startTime":1028.511790390163,"endTime":1028.9017903901631,"body":"take"},{"speaker":"Carleen","startTime":1029.1117903901632,"endTime":1029.411790390163,"body":"a"},{"speaker":"Carleen","startTime":1029.4817903901633,"endTime":1029.761790390163,"body":"little"},{"speaker":"Carleen","startTime":1029.761790390163,"endTime":1029.931790390163,"body":"bit"},{"speaker":"Carleen","startTime":1029.931790390163,"endTime":1030.2917903901632,"body":"more"},{"speaker":"Carleen","startTime":1030.306790390163,"endTime":1030.316790390163,"body":"A"},{"speaker":"Carleen","startTime":1030.7767903901631,"endTime":1030.9967903901631,"body":"not"},{"speaker":"Carleen","startTime":1030.9967903901631,"endTime":1031.156790390163,"body":"just"},{"speaker":"Carleen","startTime":1031.156790390163,"endTime":1031.216790390163,"body":"a"},{"speaker":"Carleen","startTime":1031.216790390163,"endTime":1031.406790390163,"body":"little"},{"speaker":"Carleen","startTime":1031.406790390163,"endTime":1031.6067903901633,"body":"bit,"},{"speaker":"Carleen","startTime":1031.6267903901633,"endTime":1031.8767903901633,"body":"some"},{"speaker":"Carleen","startTime":1031.906790390163,"endTime":1032.5067903901631,"body":"definitely"},{"speaker":"Carleen","startTime":1032.5167903901631,"endTime":1032.7667903901631,"body":"more"},{"speaker":"Carleen","startTime":1032.786790390163,"endTime":1033.2667903901631,"body":"effort"},{"speaker":"Carleen","startTime":1033.366790390163,"endTime":1033.7667903901631,"body":"to"},{"speaker":"Carleen","startTime":1033.796790390163,"endTime":1034.3567903901633,"body":"achieve"},{"speaker":"Carleen","startTime":1034.366790390163,"endTime":1034.7667903901631,"body":"than"},{"speaker":"Carleen","startTime":1034.866790390163,"endTime":1035.1467903901632,"body":"just"},{"speaker":"Carleen","startTime":1035.1467903901632,"endTime":1035.346790390163,"body":"right"},{"speaker":"Carleen","startTime":1035.346790390163,"endTime":1035.7267903901632,"body":"click"},{"speaker":"Carleen","startTime":1035.806790390163,"endTime":1036.4567903901632,"body":"configure."},{"speaker":"Carleen","startTime":1036.4568903901632,"endTime":1036.646690390163,"body":"Mm"},{"speaker":"Carleen","startTime":1036.6467903901632,"endTime":1037.1267903901633,"body":"hmm,"},{"speaker":"Duke","startTime":1037.7151237234964,"endTime":1037.9351237234966,"body":"was"},{"speaker":"Duke","startTime":1038.1551237234964,"endTime":1038.2751237234963,"body":"kind"},{"speaker":"Duke","startTime":1038.2751237234963,"endTime":1038.3951237234965,"body":"of"},{"speaker":"Duke","startTime":1038.3951237234965,"endTime":1038.7251237234966,"body":"wondering"},{"speaker":"Duke","startTime":1038.7251237234966,"endTime":1038.9151237234967,"body":"if"},{"speaker":"Duke","startTime":1038.9151237234967,"endTime":1039.0351237234966,"body":"we"},{"speaker":"Duke","startTime":1039.0351237234966,"endTime":1039.1851237234966,"body":"could"},{"speaker":"Duke","startTime":1039.1851237234966,"endTime":1039.3851237234965,"body":"maybe"},{"speaker":"Duke","startTime":1039.3851237234965,"endTime":1039.6251237234965,"body":"talk"},{"speaker":"Duke","startTime":1039.6351237234965,"endTime":1039.8951237234965,"body":"about,"},{"speaker":"Duke","startTime":1039.8951237234965,"endTime":1040.0451237234965,"body":"like,"},{"speaker":"Duke","startTime":1040.0451237234965,"endTime":1040.2951237234965,"body":"how"},{"speaker":"Duke","startTime":1040.3051237234965,"endTime":1040.6151237234965,"body":"do"},{"speaker":"Duke","startTime":1040.6151237234965,"endTime":1041.3651237234965,"body":"expectations"},{"speaker":"Duke","startTime":1041.3751237234965,"endTime":1041.5451237234965,"body":"get"},{"speaker":"Duke","startTime":1041.5751237234965,"endTime":1041.6751237234964,"body":"out"},{"speaker":"Duke","startTime":1041.6751237234964,"endTime":1041.7751237234963,"body":"of"},{"speaker":"Duke","startTime":1041.7851237234966,"endTime":1042.1151237234965,"body":"whack?"},{"speaker":"Duke","startTime":1042.3151237234963,"endTime":1042.5351237234963,"body":"there's"},{"speaker":"Duke","startTime":1042.5751227234964,"endTime":1042.7751227234962,"body":"at"},{"speaker":"Duke","startTime":1042.7751237234963,"endTime":1042.8651237234963,"body":"the"},{"speaker":"Duke","startTime":1042.8751237234965,"endTime":1043.3051237234963,"body":"start"},{"speaker":"Duke","startTime":1043.3051237234963,"endTime":1043.4551232234962,"body":"when"},{"speaker":"Duke","startTime":1043.4551232234962,"endTime":1043.5551227234964,"body":"it's"},{"speaker":"Duke","startTime":1043.5551237234963,"endTime":1043.6951237234962,"body":"like,"},{"speaker":"Duke","startTime":1043.6951237234962,"endTime":1043.9651237234964,"body":"okay,"},{"speaker":"Duke","startTime":1043.9651237234964,"endTime":1044.1451237234965,"body":"I'm"},{"speaker":"Duke","startTime":1044.1451237234965,"endTime":1044.2751237234963,"body":"not"},{"speaker":"Duke","startTime":1044.2751237234963,"endTime":1044.3151237234963,"body":"a"},{"speaker":"Duke","startTime":1044.3151237234963,"endTime":1044.5951237234963,"body":"service"},{"speaker":"Duke","startTime":1044.5951237234963,"endTime":1044.7851232234964,"body":"now"},{"speaker":"Duke","startTime":1044.7851232234964,"endTime":1045.1651227234963,"body":"person."},{"speaker":"Duke","startTime":1045.1651237234964,"endTime":1045.2751237234963,"body":"So"},{"speaker":"Duke","startTime":1045.2751237234963,"endTime":1045.3951237234965,"body":"I'm"},{"speaker":"Duke","startTime":1045.3951237234965,"endTime":1045.9051232234965,"body":"clearly"},{"speaker":"Duke","startTime":1045.9051232234965,"endTime":1046.0951227234964,"body":"not"},{"speaker":"Duke","startTime":1046.0951237234963,"endTime":1046.3851237234962,"body":"going"},{"speaker":"Duke","startTime":1046.3851237234962,"endTime":1046.5351232234964,"body":"to"},{"speaker":"Duke","startTime":1046.5351232234964,"endTime":1047.1551227234963,"body":"explain"},{"speaker":"Duke","startTime":1047.1551227234963,"endTime":1047.3251227234964,"body":"this"},{"speaker":"Duke","startTime":1047.3251227234964,"endTime":1047.3451227234964,"body":"to"},{"speaker":"Duke","startTime":1047.4151237234964,"endTime":1047.6751237234962,"body":"you"},{"speaker":"Duke","startTime":1047.6751237234962,"endTime":1047.7551237234964,"body":"in"},{"speaker":"Duke","startTime":1047.7551237234964,"endTime":1047.8251237234963,"body":"a"},{"speaker":"Duke","startTime":1047.8351237234965,"endTime":1048.1051237234965,"body":"service"},{"speaker":"Duke","startTime":1048.1651237234964,"endTime":1048.3651232234963,"body":"now"},{"speaker":"Duke","startTime":1048.3651232234963,"endTime":1048.8551227234964,"body":"way"},{"speaker":"Duke","startTime":1049.0851237234965,"endTime":1049.2651237234963,"body":"and"},{"speaker":"Duke","startTime":1049.2651237234963,"endTime":1049.7151237234964,"body":"therefore"},{"speaker":"Duke","startTime":1049.7151237234964,"endTime":1049.8851237234962,"body":"get"},{"speaker":"Duke","startTime":1049.8851237234962,"endTime":1050.0951232234963,"body":"into"},{"speaker":"Duke","startTime":1050.0951232234963,"endTime":1050.2351227234963,"body":"my"},{"speaker":"Duke","startTime":1050.2351237234964,"endTime":1050.4151237234964,"body":"head"},{"speaker":"Duke","startTime":1050.4151237234964,"endTime":1050.5551237234963,"body":"and"},{"speaker":"Duke","startTime":1050.5551237234963,"endTime":1050.7851232234964,"body":"role"},{"speaker":"Duke","startTime":1050.7851232234964,"endTime":1051.1351227234964,"body":"play."},{"speaker":"Duke","startTime":1051.4401237234965,"endTime":1051.8701237234964,"body":"Me,"},{"speaker":"Duke","startTime":1052.7901237234964,"endTime":1053.2101237234965,"body":"but"},{"speaker":"Duke","startTime":1053.3701237234964,"endTime":1053.6601237234963,"body":"even"},{"speaker":"Duke","startTime":1053.6601237234963,"endTime":1053.7601237234962,"body":"the"},{"speaker":"Duke","startTime":1053.7701237234962,"endTime":1054.0801237234964,"body":"best"},{"speaker":"Duke","startTime":1054.0801237234964,"endTime":1054.1801237234963,"body":"of"},{"speaker":"Duke","startTime":1054.1801237234963,"endTime":1054.3801237234961,"body":"us"},{"speaker":"Duke","startTime":1054.3801237234961,"endTime":1054.5401237234962,"body":"have"},{"speaker":"Duke","startTime":1054.5401237234962,"endTime":1054.7601237234962,"body":"been"},{"speaker":"Duke","startTime":1054.7601237234962,"endTime":1055.150123723496,"body":"on,"},{"speaker":"Duke","startTime":1055.1801237234963,"endTime":1055.3601237234961,"body":"which"},{"speaker":"Duke","startTime":1055.3601237234961,"endTime":1055.3901237234963,"body":"would"},{"speaker":"Duke","startTime":1055.400123723496,"endTime":1055.5501237234962,"body":"be"},{"speaker":"Duke","startTime":1055.5501237234962,"endTime":1055.9701237234963,"body":"YouTube."},{"speaker":"Duke","startTime":1056.2501237234962,"endTime":1056.4601237234963,"body":"Uh,"},{"speaker":"Duke","startTime":1056.4601237234963,"endTime":1056.6801237234963,"body":"even"},{"speaker":"Duke","startTime":1056.6801237234963,"endTime":1056.7601237234962,"body":"the"},{"speaker":"Duke","startTime":1056.7601237234962,"endTime":1057.0001237234962,"body":"best"},{"speaker":"Duke","startTime":1057.0001237234962,"endTime":1057.1201237234964,"body":"of"},{"speaker":"Duke","startTime":1057.1201237234964,"endTime":1057.2701237234962,"body":"us"},{"speaker":"Duke","startTime":1057.6901237234963,"endTime":1057.8901237234963,"body":"have"},{"speaker":"Duke","startTime":1057.900123723496,"endTime":1058.1601237234963,"body":"been"},{"speaker":"Duke","startTime":1058.1601237234963,"endTime":1058.3401237234962,"body":"on"},{"speaker":"Duke","startTime":1058.3401237234962,"endTime":1058.8701237234964,"body":"projects"},{"speaker":"Duke","startTime":1058.8701237234964,"endTime":1058.9901237234963,"body":"where"},{"speaker":"Duke","startTime":1058.9901237234963,"endTime":1059.0901237234962,"body":"it's"},{"speaker":"Duke","startTime":1059.0901237234962,"endTime":1059.2701237234962,"body":"like,"},{"speaker":"Duke","startTime":1059.2701237234962,"endTime":1059.6101237234961,"body":"everything's"},{"speaker":"Duke","startTime":1059.6101237234961,"endTime":1059.8301232234962,"body":"going"},{"speaker":"Duke","startTime":1059.8301232234962,"endTime":1060.1401227234962,"body":"well,"},{"speaker":"Duke","startTime":1060.1401237234963,"endTime":1060.2501237234962,"body":"we"},{"speaker":"Duke","startTime":1060.2501237234962,"endTime":1060.3601237234961,"body":"have"},{"speaker":"Duke","startTime":1060.3601237234961,"endTime":1060.4201237234963,"body":"a"},{"speaker":"Duke","startTime":1060.4201237234963,"endTime":1060.6901232234964,"body":"clear"},{"speaker":"Duke","startTime":1060.6901232234964,"endTime":1061.5301227234963,"body":"understanding"},{"speaker":"Duke","startTime":1061.7301227234962,"endTime":1061.9101227234964,"body":"that"},{"speaker":"Duke","startTime":1061.9101237234963,"endTime":1062.0101237234962,"body":"we're"},{"speaker":"Duke","startTime":1062.0101237234962,"endTime":1062.2701237234962,"body":"doing"},{"speaker":"Duke","startTime":1062.2901237234964,"endTime":1062.5201232234963,"body":"X,"},{"speaker":"Duke","startTime":1062.5201232234963,"endTime":1062.7201227234964,"body":"Y,"},{"speaker":"Duke","startTime":1062.7201237234963,"endTime":1062.8501232234962,"body":"and"},{"speaker":"Duke","startTime":1062.8501232234962,"endTime":1063.1501227234962,"body":"Z."},{"speaker":"Duke","startTime":1063.1501227234962,"endTime":1063.2601227234964,"body":"And"},{"speaker":"Duke","startTime":1063.2601237234962,"endTime":1063.3601237234961,"body":"then"},{"speaker":"Duke","startTime":1063.3601237234961,"endTime":1063.4701237234963,"body":"you"},{"speaker":"Duke","startTime":1063.4701237234963,"endTime":1063.6601237234963,"body":"show"},{"speaker":"Duke","startTime":1063.6601237234963,"endTime":1063.7701232234963,"body":"up"},{"speaker":"Duke","startTime":1063.7701232234963,"endTime":1063.8501227234963,"body":"to"},{"speaker":"Duke","startTime":1063.8501227234963,"endTime":1063.9401227234962,"body":"the"},{"speaker":"Duke","startTime":1063.9401227234962,"endTime":1064.2001227234964,"body":"meeting"},{"speaker":"Duke","startTime":1064.2001237234963,"endTime":1064.3101237234964,"body":"to"},{"speaker":"Duke","startTime":1064.3701237234964,"endTime":1064.5801237234964,"body":"show"},{"speaker":"Duke","startTime":1064.5801237234964,"endTime":1064.6701237234963,"body":"it"},{"speaker":"Duke","startTime":1064.6701237234963,"endTime":1064.8301237234964,"body":"off."},{"speaker":"Duke","startTime":1064.8701227234963,"endTime":1064.9101227234964,"body":"And"},{"speaker":"Duke","startTime":1064.9101237234963,"endTime":1064.9901237234963,"body":"I"},{"speaker":"Duke","startTime":1064.9901237234963,"endTime":1065.0801237234964,"body":"was"},{"speaker":"Duke","startTime":1065.0801237234964,"endTime":1065.2301232234963,"body":"like,"},{"speaker":"Duke","startTime":1065.2301232234963,"endTime":1065.5001227234961,"body":"where's"},{"speaker":"Duke","startTime":1065.5001237234962,"endTime":1065.7501237234962,"body":"ABC?"},{"speaker":"Carleen","startTime":1066.2934570568295,"endTime":1066.6134570568295,"body":"yes,"},{"speaker":"Duke","startTime":1066.6234575568296,"endTime":1066.8134570568295,"body":"does"},{"speaker":"Duke","startTime":1066.8134570568295,"endTime":1067.0534570568295,"body":"that,"},{"speaker":"Duke","startTime":1067.0834560568296,"endTime":1067.4734560568295,"body":"how"},{"speaker":"Duke","startTime":1067.4734570568296,"endTime":1067.6034570568295,"body":"does"},{"speaker":"Duke","startTime":1067.6034570568295,"endTime":1067.8934570568294,"body":"that"},{"speaker":"Carleen","startTime":1068.5334570568295,"endTime":1068.8134570568295,"body":"really,"},{"speaker":"Carleen","startTime":1068.9434560568295,"endTime":1069.1234560568296,"body":"really"},{"speaker":"Carleen","startTime":1069.1334570568297,"endTime":1069.6234570568295,"body":"important"},{"speaker":"Carleen","startTime":1069.6334570568297,"endTime":1070.0334570568295,"body":"to"},{"speaker":"Carleen","startTime":1070.0934570568295,"endTime":1070.9534570568294,"body":"document"},{"speaker":"Carleen","startTime":1071.0134570568296,"endTime":1071.2034570568294,"body":"the"},{"speaker":"Carleen","startTime":1071.2034570568294,"endTime":1071.8734570568295,"body":"decisions"},{"speaker":"Carleen","startTime":1072.0567903901629,"endTime":1072.296789890163,"body":"that"},{"speaker":"Carleen","startTime":1072.296789890163,"endTime":1072.436789390163,"body":"are"},{"speaker":"Carleen","startTime":1072.436790390163,"endTime":1072.896790390163,"body":"made,"},{"speaker":"Carleen","startTime":1073.0267903901631,"endTime":1073.5567903901629,"body":"especially"},{"speaker":"Carleen","startTime":1073.5567903901629,"endTime":1073.696790390163,"body":"when"},{"speaker":"Carleen","startTime":1073.696790390163,"endTime":1073.936790390163,"body":"there's"},{"speaker":"Carleen","startTime":1073.936790390163,"endTime":1073.986790390163,"body":"a"},{"speaker":"Carleen","startTime":1073.986790390163,"endTime":1074.246789890163,"body":"fork"},{"speaker":"Carleen","startTime":1074.246789890163,"endTime":1074.336789390163,"body":"in"},{"speaker":"Carleen","startTime":1074.336789390163,"endTime":1074.4267893901629,"body":"the"},{"speaker":"Carleen","startTime":1074.426790390163,"endTime":1074.816790390163,"body":"road."},{"speaker":"Carleen","startTime":1076.0651237234963,"endTime":1076.2351237234961,"body":"or"},{"speaker":"Carleen","startTime":1076.2351237234961,"endTime":1076.4451237234962,"body":"you're"},{"speaker":"Carleen","startTime":1076.4451237234962,"endTime":1076.7251237234964,"body":"trying"},{"speaker":"Carleen","startTime":1076.7251237234964,"endTime":1076.8251237234963,"body":"to"},{"speaker":"Carleen","startTime":1076.8251237234963,"endTime":1077.1751237234962,"body":"guide"},{"speaker":"Carleen","startTime":1077.1751237234962,"endTime":1077.6051237234963,"body":"them"},{"speaker":"Carleen","startTime":1077.7008221361948,"endTime":1077.960822136195,"body":"towards"},{"speaker":"Carleen","startTime":1077.960822136195,"endTime":1078.020822136195,"body":"a"},{"speaker":"Carleen","startTime":1078.020822136195,"endTime":1078.260822136195,"body":"best"},{"speaker":"Carleen","startTime":1078.270822136195,"endTime":1078.8808221361949,"body":"practice"},{"speaker":"Carleen","startTime":1079.020822136195,"endTime":1079.330822136195,"body":"towards"},{"speaker":"Carleen","startTime":1079.330822136195,"endTime":1079.9308221361948,"body":"whatever."},{"speaker":"Carleen","startTime":1080.0108221361947,"endTime":1080.3408221361947,"body":"and"},{"speaker":"Carleen","startTime":1080.6708221361948,"endTime":1081.1708221361948,"body":"certainly"},{"speaker":"Carleen","startTime":1081.1708221361948,"endTime":1081.3208221361947,"body":"the"},{"speaker":"Carleen","startTime":1081.3208221361947,"endTime":1081.8508216361947,"body":"level"},{"speaker":"Carleen","startTime":1081.8508216361947,"endTime":1082.140821136195,"body":"of."},{"speaker":"Carleen","startTime":1082.9608211361947,"endTime":1083.720821136195,"body":"Documentation"},{"speaker":"Carleen","startTime":1083.7208221361948,"endTime":1083.850822136195,"body":"of"},{"speaker":"Carleen","startTime":1083.850822136195,"endTime":1084.0408216361948,"body":"those"},{"speaker":"Carleen","startTime":1084.0408216361948,"endTime":1084.7808211361948,"body":"decisions,"},{"speaker":"Carleen","startTime":1084.8708221361949,"endTime":1085.090822136195,"body":"that"},{"speaker":"Carleen","startTime":1085.1608221361948,"endTime":1085.3708221361949,"body":"the"},{"speaker":"Carleen","startTime":1085.3708221361949,"endTime":1085.9208221361948,"body":"more"},{"speaker":"Carleen","startTime":1086.290822136195,"endTime":1086.7308216361948,"body":"detail"},{"speaker":"Carleen","startTime":1086.7308216361948,"endTime":1086.850821136195,"body":"that"},{"speaker":"Carleen","startTime":1086.850821136195,"endTime":1086.960821136195,"body":"you"},{"speaker":"Carleen","startTime":1086.960822136195,"endTime":1087.2408221361948,"body":"have"},{"speaker":"Carleen","startTime":1087.250822136195,"endTime":1087.5208216361948,"body":"around"},{"speaker":"Carleen","startTime":1087.5208216361948,"endTime":1087.8408211361948,"body":"them,"},{"speaker":"Carleen","startTime":1088.5508211361948,"endTime":1088.7408211361949,"body":"the"},{"speaker":"Carleen","startTime":1088.7408211361949,"endTime":1089.370821136195,"body":"more"},{"speaker":"Carleen","startTime":1089.5608231361948,"endTime":1089.8008226361949,"body":"they"},{"speaker":"Carleen","startTime":1089.8008226361949,"endTime":1090.020822136195,"body":"will"},{"speaker":"Carleen","startTime":1090.020822136195,"endTime":1090.350822136195,"body":"help"},{"speaker":"Carleen","startTime":1090.350822136195,"endTime":1090.5308221361947,"body":"you"},{"speaker":"Carleen","startTime":1090.5308221361947,"endTime":1090.670821636195,"body":"in"},{"speaker":"Carleen","startTime":1090.670821636195,"endTime":1090.940821136195,"body":"case"},{"speaker":"Carleen","startTime":1090.940822136195,"endTime":1091.0508221361947,"body":"you"},{"speaker":"Carleen","startTime":1091.0508221361947,"endTime":1091.270822136195,"body":"have"},{"speaker":"Carleen","startTime":1091.270822136195,"endTime":1091.4108221361948,"body":"to"},{"speaker":"Carleen","startTime":1091.4108221361948,"endTime":1092.040822136195,"body":"refer"},{"speaker":"Carleen","startTime":1092.1108221361949,"endTime":1092.4508221361948,"body":"back"},{"speaker":"Carleen","startTime":1092.4508221361948,"endTime":1092.6108221361949,"body":"to"},{"speaker":"Carleen","startTime":1092.6108221361949,"endTime":1092.940822136195,"body":"them."},{"speaker":"Carleen","startTime":1093.0925376894827,"endTime":1093.280822136195,"body":"but"},{"speaker":"Carleen","startTime":1093.290822136195,"endTime":1093.720822136195,"body":"also"},{"speaker":"Carleen","startTime":1093.720822136195,"endTime":1094.030822136195,"body":"there's"},{"speaker":"Carleen","startTime":1094.550822136195,"endTime":1095.100822136195,"body":"resource"},{"speaker":"Carleen","startTime":1095.100822136195,"endTime":1095.700822136195,"body":"requirements"},{"speaker":"Carleen","startTime":1095.7708221361947,"endTime":1095.9208221361948,"body":"to"},{"speaker":"Carleen","startTime":1095.9208221361948,"endTime":1096.090822136195,"body":"be"},{"speaker":"Carleen","startTime":1096.090822136195,"endTime":1096.290822136195,"body":"able"},{"speaker":"Carleen","startTime":1096.290822136195,"endTime":1096.590822136195,"body":"to"},{"speaker":"Carleen","startTime":1097.0208221361947,"endTime":1097.260822136195,"body":"make"},{"speaker":"Carleen","startTime":1097.260822136195,"endTime":1097.4608221361948,"body":"sure"},{"speaker":"Carleen","startTime":1097.4608221361948,"endTime":1097.590822136195,"body":"that"},{"speaker":"Carleen","startTime":1097.590822136195,"endTime":1097.7108221361948,"body":"you're"},{"speaker":"Carleen","startTime":1097.7108221361948,"endTime":1098.400821636195,"body":"documenting"},{"speaker":"Carleen","startTime":1098.400821636195,"endTime":1098.570821136195,"body":"all"},{"speaker":"Carleen","startTime":1098.570822136195,"endTime":1098.740822136195,"body":"of"},{"speaker":"Carleen","startTime":1098.740822136195,"endTime":1098.9808221361948,"body":"those"},{"speaker":"Carleen","startTime":1099.0008221361948,"endTime":1099.3708221361949,"body":"things"},{"speaker":"Carleen","startTime":1099.3908221361949,"endTime":1099.660822136195,"body":"and"},{"speaker":"Carleen","startTime":1099.660822136195,"endTime":1100.030822136195,"body":"staying"},{"speaker":"Carleen","startTime":1100.030822136195,"endTime":1100.220822136195,"body":"on"},{"speaker":"Carleen","startTime":1100.220822136195,"endTime":1100.560822136195,"body":"your."},{"speaker":"Carleen","startTime":1101.4691554695282,"endTime":1102.149155469528,"body":"timeline."},{"speaker":"Carleen","startTime":1102.4095603652195,"endTime":1102.6495603652195,"body":"we"},{"speaker":"Carleen","startTime":1102.6495603652195,"endTime":1103.0295603652194,"body":"have"},{"speaker":"Carleen","startTime":1103.4295603652195,"endTime":1103.9695603652194,"body":"Projects"},{"speaker":"Carleen","startTime":1103.9695603652194,"endTime":1104.1495603652195,"body":"with"},{"speaker":"Carleen","startTime":1104.1595603652195,"endTime":1104.4795603652194,"body":"our"},{"speaker":"Carleen","startTime":1104.5095603652194,"endTime":1105.0295603652194,"body":"customers"},{"speaker":"Carleen","startTime":1105.0295603652194,"endTime":1105.1795603652195,"body":"that"},{"speaker":"Carleen","startTime":1105.1895603652194,"endTime":1105.4795603652194,"body":"start"},{"speaker":"Carleen","startTime":1105.4795603652194,"endTime":1105.6695603652195,"body":"out"},{"speaker":"Carleen","startTime":1105.6695603652195,"endTime":1105.8295603652195,"body":"with"},{"speaker":"Carleen","startTime":1105.8295603652195,"endTime":1105.8895603652195,"body":"a"},{"speaker":"Carleen","startTime":1105.8895603652195,"endTime":1106.2895603652196,"body":"statement"},{"speaker":"Carleen","startTime":1106.2895603652196,"endTime":1106.3995603652195,"body":"of"},{"speaker":"Carleen","startTime":1106.3995603652195,"endTime":1106.7695603652196,"body":"work."},{"speaker":"Carleen","startTime":1107.1395603652195,"endTime":1107.7195603652194,"body":"And,"},{"speaker":"Carleen","startTime":1107.8428936985526,"endTime":1108.002893698553,"body":"it"},{"speaker":"Carleen","startTime":1108.002893698553,"endTime":1108.252893698553,"body":"doesn't"},{"speaker":"Carleen","startTime":1108.4628936985528,"endTime":1109.062893698553,"body":"really"},{"speaker":"Carleen","startTime":1109.062893698553,"endTime":1109.6928936985528,"body":"matter."},{"speaker":"Carleen","startTime":1109.9195593652196,"endTime":1110.4795593652195,"body":"I"},{"speaker":"Carleen","startTime":1110.5695603652196,"endTime":1110.9095603652195,"body":"think"},{"speaker":"Carleen","startTime":1111.1395603652195,"endTime":1111.6695603652195,"body":"sometimes"},{"speaker":"Carleen","startTime":1111.8495603652195,"endTime":1112.4095603652195,"body":"customers"},{"speaker":"Carleen","startTime":1112.5895603652195,"endTime":1113.2995603652196,"body":"misunderstand,"},{"speaker":"Carleen","startTime":1113.2995603652196,"endTime":1113.5495603652196,"body":"like"},{"speaker":"Carleen","startTime":1114.0895603652195,"endTime":1114.3095603652196,"body":"it's"},{"speaker":"Carleen","startTime":1114.3095603652196,"endTime":1114.4695603652196,"body":"not"},{"speaker":"Carleen","startTime":1114.4695603652196,"endTime":1114.5795598652196,"body":"that"},{"speaker":"Carleen","startTime":1114.5795598652196,"endTime":1115.0995593652194,"body":"anybody's"},{"speaker":"Carleen","startTime":1115.0995603652195,"endTime":1115.5995603652195,"body":"trying"},{"speaker":"Carleen","startTime":1115.5995603652195,"endTime":1116.3395603652195,"body":"to,"},{"speaker":"Carleen","startTime":1116.656226031886,"endTime":1116.856226031886,"body":"sell"},{"speaker":"Carleen","startTime":1116.8562270318862,"endTime":1117.026227031886,"body":"you"},{"speaker":"Carleen","startTime":1117.026227031886,"endTime":1117.276227031886,"body":"one"},{"speaker":"Carleen","startTime":1117.276227031886,"endTime":1117.726227031886,"body":"thing"},{"speaker":"Carleen","startTime":1117.746227031886,"endTime":1117.956226531886,"body":"and"},{"speaker":"Carleen","startTime":1117.956226531886,"endTime":1118.2962260318861,"body":"then,"},{"speaker":"Carleen","startTime":1118.3762270318862,"endTime":1118.6162270318862,"body":"switch"},{"speaker":"Carleen","startTime":1118.6162270318862,"endTime":1118.7862270318863,"body":"bait"},{"speaker":"Carleen","startTime":1118.7862270318863,"endTime":1118.9362265318862,"body":"you"},{"speaker":"Carleen","startTime":1118.9362265318862,"endTime":1119.0662260318861,"body":"to"},{"speaker":"Carleen","startTime":1119.0662270318862,"endTime":1119.3962270318862,"body":"another"},{"speaker":"Carleen","startTime":1119.4062260318863,"endTime":1119.6362260318863,"body":"thing,"},{"speaker":"Carleen","startTime":1119.6362270318862,"endTime":1119.8162270318862,"body":"but"},{"speaker":"Carleen","startTime":1119.8162270318862,"endTime":1120.0262270318863,"body":"there's"},{"speaker":"Carleen","startTime":1120.1462270318862,"endTime":1120.5662270318862,"body":"only"},{"speaker":"Carleen","startTime":1120.6562270318861,"endTime":1120.8462270318862,"body":"so"},{"speaker":"Carleen","startTime":1120.8462270318862,"endTime":1121.2862270318863,"body":"much"},{"speaker":"Carleen","startTime":1121.5362270318863,"endTime":1122.5262270318863,"body":"information"},{"speaker":"Carleen","startTime":1122.976227031886,"endTime":1123.506227031886,"body":"that"},{"speaker":"Carleen","startTime":1123.6562270318861,"endTime":1124.0162270318863,"body":"can"},{"speaker":"Carleen","startTime":1124.0162270318863,"endTime":1124.276227031886,"body":"be"},{"speaker":"Carleen","startTime":1124.6162270318862,"endTime":1125.316227031886,"body":"shared"},{"speaker":"Carleen","startTime":1125.5162270318863,"endTime":1125.946227031886,"body":"during"},{"speaker":"Carleen","startTime":1126.1162270318862,"endTime":1126.216227031886,"body":"a"},{"speaker":"Carleen","startTime":1126.216227031886,"endTime":1126.566227031886,"body":"sales"},{"speaker":"Carleen","startTime":1126.566227031886,"endTime":1127.0962270318862,"body":"cycle."},{"speaker":"Carleen","startTime":1127.5662270318862,"endTime":1127.8962270318862,"body":"And."},{"speaker":"Carleen","startTime":1128.0778936985523,"endTime":1128.8678936985525,"body":"Immediately,"},{"speaker":"Carleen","startTime":1128.8678936985525,"endTime":1129.0078936985526,"body":"the"},{"speaker":"Carleen","startTime":1129.0078936985526,"endTime":1129.4178936985525,"body":"people"},{"speaker":"Carleen","startTime":1129.4178936985525,"endTime":1129.5978936985525,"body":"that"},{"speaker":"Carleen","startTime":1129.5978936985525,"endTime":1129.6978936985524,"body":"are"},{"speaker":"Carleen","startTime":1129.7178936985526,"endTime":1129.9278936985525,"body":"on"},{"speaker":"Carleen","startTime":1129.9278936985525,"endTime":1130.0778936985523,"body":"the"},{"speaker":"Carleen","startTime":1130.0878936985525,"endTime":1130.7978936985526,"body":"project"},{"speaker":"Carleen","startTime":1130.8678936985525,"endTime":1131.3178936985526,"body":"and"},{"speaker":"Carleen","startTime":1131.4878936985526,"endTime":1131.7478936985524,"body":"the"},{"speaker":"Carleen","startTime":1131.7578936985526,"endTime":1132.0078936985526,"body":"that"},{"speaker":"Carleen","startTime":1132.0079936985524,"endTime":1132.3477936985526,"body":"is"},{"speaker":"Carleen","startTime":1132.3478936985525,"endTime":1132.4778936985524,"body":"on"},{"speaker":"Carleen","startTime":1132.4778936985524,"endTime":1132.5778936985523,"body":"the"},{"speaker":"Carleen","startTime":1132.5778936985523,"endTime":1132.8978936985525,"body":"vendor"},{"speaker":"Carleen","startTime":1132.8978936985525,"endTime":1133.1978936985524,"body":"side"},{"speaker":"Carleen","startTime":1133.2178936985526,"endTime":1133.3978936985525,"body":"and"},{"speaker":"Carleen","startTime":1133.3978936985525,"endTime":1133.4778936985524,"body":"the"},{"speaker":"Carleen","startTime":1133.4778936985524,"endTime":1133.9478936985524,"body":"customer"},{"speaker":"Carleen","startTime":1133.9478936985524,"endTime":1134.4078936985525,"body":"side,"},{"speaker":"Carleen","startTime":1134.5278936985524,"endTime":1134.9878936985524,"body":"are"},{"speaker":"Carleen","startTime":1134.9978936985524,"endTime":1135.4078936985522,"body":"now"},{"speaker":"Carleen","startTime":1135.5778926985524,"endTime":1135.9378926985523,"body":"like,"},{"speaker":"Carleen","startTime":1136.0278936985524,"endTime":1136.2078931985523,"body":"they're"},{"speaker":"Carleen","startTime":1136.2078931985523,"endTime":1136.3578926985524,"body":"going"},{"speaker":"Carleen","startTime":1136.3578936985525,"endTime":1136.3978936985525,"body":"to"},{"speaker":"Carleen","startTime":1136.3978936985525,"endTime":1136.6078936985525,"body":"kick"},{"speaker":"Carleen","startTime":1136.6078936985525,"endTime":1136.7978936985523,"body":"off"},{"speaker":"Carleen","startTime":1136.7978936985523,"endTime":1136.9278936985522,"body":"their"},{"speaker":"Carleen","startTime":1136.9278936985522,"endTime":1137.3478936985523,"body":"project"},{"speaker":"Carleen","startTime":1137.3478936985523,"endTime":1137.4878936985524,"body":"and"},{"speaker":"Carleen","startTime":1137.4878936985524,"endTime":1137.6378936985523,"body":"then"},{"speaker":"Carleen","startTime":1137.6378936985523,"endTime":1137.8078936985523,"body":"they're"},{"speaker":"Carleen","startTime":1137.8078936985523,"endTime":1137.9478936985522,"body":"going"},{"speaker":"Carleen","startTime":1137.9478936985522,"endTime":1138.0378936985524,"body":"to"},{"speaker":"Carleen","startTime":1138.0478936985523,"endTime":1138.4078936985522,"body":"start"},{"speaker":"Carleen","startTime":1138.4678936985524,"endTime":1139.3878936985525,"body":"workshops"},{"speaker":"Carleen","startTime":1139.3878936985525,"endTime":1139.7178936985524,"body":"or"},{"speaker":"Carleen","startTime":1139.7278926985525,"endTime":1140.1778926985523,"body":"meetings"},{"speaker":"Carleen","startTime":1140.1778936985525,"endTime":1140.2378936985526,"body":"or"},{"speaker":"Carleen","startTime":1140.2378936985526,"endTime":1140.6278936985525,"body":"whatever"},{"speaker":"Carleen","startTime":1140.6278936985525,"endTime":1140.7978936985526,"body":"to"},{"speaker":"Carleen","startTime":1140.7978936985526,"endTime":1141.4278936985525,"body":"review,"},{"speaker":"Carleen","startTime":1141.8378926985524,"endTime":1142.1578926985526,"body":"what"},{"speaker":"Carleen","startTime":1142.1978926985526,"endTime":1142.3878926985524,"body":"the"},{"speaker":"Carleen","startTime":1142.4678926985525,"endTime":1142.7978926985525,"body":"customer"},{"speaker":"Carleen","startTime":1142.7978926985525,"endTime":1142.9878926985525,"body":"has"},{"speaker":"Carleen","startTime":1142.9878926985525,"endTime":1143.3078926985525,"body":"today"},{"speaker":"Carleen","startTime":1143.3078926985525,"endTime":1143.3878926985524,"body":"or"},{"speaker":"Carleen","startTime":1143.3878926985524,"endTime":1143.5578926985525,"body":"their"},{"speaker":"Carleen","startTime":1143.5578926985525,"endTime":1144.2178926985525,"body":"requirements."},{"speaker":"Carleen","startTime":1144.7578916985524,"endTime":1145.0178916985524,"body":"There"},{"speaker":"Carleen","startTime":1145.0178916985524,"endTime":1145.1278916985525,"body":"is"},{"speaker":"Carleen","startTime":1145.1278926985524,"endTime":1145.3178926985524,"body":"going"},{"speaker":"Carleen","startTime":1145.3178926985524,"endTime":1145.3778926985524,"body":"to"},{"speaker":"Carleen","startTime":1145.3778926985524,"endTime":1145.5378926985525,"body":"be"},{"speaker":"Carleen","startTime":1145.5378926985525,"endTime":1146.2678926985523,"body":"infinitely"},{"speaker":"Carleen","startTime":1146.2778926985525,"endTime":1146.6278926985524,"body":"more"},{"speaker":"Carleen","startTime":1146.6478926985524,"endTime":1147.4778926985523,"body":"information."},{"speaker":"Carleen","startTime":1147.8328926985525,"endTime":1148.3828926985525,"body":"shared"},{"speaker":"Carleen","startTime":1148.4528926985527,"endTime":1148.9028926985525,"body":"during"},{"speaker":"Carleen","startTime":1148.9028926985525,"endTime":1149.1128926985525,"body":"those"},{"speaker":"Carleen","startTime":1149.1128926985525,"endTime":1149.6128926985525,"body":"sessions"},{"speaker":"Carleen","startTime":1149.9928926985526,"endTime":1150.2628926985526,"body":"and"},{"speaker":"Carleen","startTime":1150.4728926985526,"endTime":1150.7128926985524,"body":"to"},{"speaker":"Carleen","startTime":1150.7128926985524,"endTime":1150.8728926985525,"body":"the"},{"speaker":"Carleen","startTime":1150.8828926985525,"endTime":1151.3428926985525,"body":"people"},{"speaker":"Carleen","startTime":1151.3428926985525,"endTime":1151.5228926985524,"body":"who"},{"speaker":"Carleen","startTime":1151.5728926985526,"endTime":1152.2628926985526,"body":"actually"},{"speaker":"Carleen","startTime":1152.2828926985526,"endTime":1152.4228926985525,"body":"are"},{"speaker":"Carleen","startTime":1152.4228926985525,"endTime":1152.6628926985525,"body":"going"},{"speaker":"Carleen","startTime":1152.6628926985525,"endTime":1152.8628926985525,"body":"to"},{"speaker":"Carleen","startTime":1152.8728926985525,"endTime":1153.0728926985526,"body":"be"},{"speaker":"Carleen","startTime":1153.0728926985526,"endTime":1153.8028926985526,"body":"responsible"},{"speaker":"Carleen","startTime":1153.8028926985526,"endTime":1154.0228926985524,"body":"for"},{"speaker":"Carleen","startTime":1154.0228926985524,"endTime":1154.6528926985525,"body":"shaping"},{"speaker":"Carleen","startTime":1155.1228926985523,"endTime":1155.4228926985525,"body":"how"},{"speaker":"Carleen","startTime":1155.4228926985525,"endTime":1155.5428926985524,"body":"the"},{"speaker":"Carleen","startTime":1155.5428926985524,"endTime":1155.7628926985526,"body":"whole"},{"speaker":"Carleen","startTime":1155.7628926985526,"endTime":1156.2128926985524,"body":"project"},{"speaker":"Carleen","startTime":1156.2828926985526,"endTime":1156.6928926985524,"body":"goes."},{"speaker":"Duke","startTime":1157.4178926985524,"endTime":1157.6678926985524,"body":"Yeah."},{"speaker":"Duke","startTime":1157.6679926985526,"endTime":1163.2927926985526,"body":"Yeah."},{"speaker":"Carleen","startTime":1163.3328926985525,"endTime":1163.8128926985526,"body":"details"},{"speaker":"Carleen","startTime":1163.8328926985525,"endTime":1164.0128921985524,"body":"of"},{"speaker":"Carleen","startTime":1164.0128921985524,"endTime":1164.2128916985525,"body":"what"},{"speaker":"Carleen","startTime":1164.2428926985526,"endTime":1164.5128926985526,"body":"you"},{"speaker":"Carleen","startTime":1164.6228926985525,"endTime":1164.8828926985525,"body":"thought"},{"speaker":"Carleen","startTime":1164.8828926985525,"endTime":1164.9628926985524,"body":"you"},{"speaker":"Carleen","startTime":1164.9628926985524,"endTime":1165.0528926985526,"body":"were"},{"speaker":"Carleen","startTime":1165.0528926985526,"endTime":1165.2028926985527,"body":"going"},{"speaker":"Carleen","startTime":1165.2028926985527,"endTime":1165.2528921985527,"body":"to"},{"speaker":"Carleen","startTime":1165.2528921985527,"endTime":1165.4028916985526,"body":"do"},{"speaker":"Carleen","startTime":1165.4028916985526,"endTime":1165.5028916985525,"body":"in"},{"speaker":"Carleen","startTime":1165.5028916985525,"endTime":1165.6228916985524,"body":"the"},{"speaker":"Carleen","startTime":1165.6228926985525,"endTime":1165.9728926985526,"body":"statement"},{"speaker":"Carleen","startTime":1165.9728926985526,"endTime":1166.0828921985526,"body":"of"},{"speaker":"Carleen","startTime":1166.0828921985526,"endTime":1166.3028916985525,"body":"work,"},{"speaker":"Carleen","startTime":1166.3028926985526,"endTime":1166.4628926985524,"body":"which"},{"speaker":"Carleen","startTime":1166.4628926985524,"endTime":1166.5828921985526,"body":"is"},{"speaker":"Carleen","startTime":1166.5828921985526,"endTime":1166.6928916985526,"body":"why"},{"speaker":"Carleen","startTime":1166.6928926985524,"endTime":1166.8128926985526,"body":"it's"},{"speaker":"Carleen","startTime":1166.8128936985527,"endTime":1167.0228931985525,"body":"really,"},{"speaker":"Carleen","startTime":1167.0228931985525,"endTime":1167.3428926985525,"body":"really"},{"speaker":"Carleen","startTime":1167.7128926985524,"endTime":1168.1928926985524,"body":"important"},{"speaker":"Carleen","startTime":1168.2028926985527,"endTime":1168.3228921985524,"body":"to"},{"speaker":"Carleen","startTime":1168.3228921985524,"endTime":1168.5828916985524,"body":"think"},{"speaker":"Carleen","startTime":1168.7128916985525,"endTime":1168.7328916985525,"body":"of"},{"speaker":"Carleen","startTime":1168.7328916985525,"endTime":1168.8928916985524,"body":"your"},{"speaker":"Carleen","startTime":1168.9028916985526,"endTime":1169.2728916985525,"body":"vendor"},{"speaker":"Carleen","startTime":1169.3228916985527,"endTime":1169.4828916985525,"body":"as"},{"speaker":"Carleen","startTime":1169.4828916985525,"endTime":1169.5828916985524,"body":"a"},{"speaker":"Carleen","startTime":1169.6528916985526,"endTime":1170.1728916985526,"body":"partner,"},{"speaker":"Duke","startTime":1170.8928926985523,"endTime":1171.1728926985525,"body":"Yeah,"},{"speaker":"Carleen","startTime":1171.3028916985525,"endTime":1171.6728916985526,"body":"customer"},{"speaker":"Carleen","startTime":1171.6728916985526,"endTime":1171.7328916985525,"body":"as"},{"speaker":"Carleen","startTime":1172.0628916985524,"endTime":1172.0728916985524,"body":"a"},{"speaker":"Carleen","startTime":1172.0728916985524,"endTime":1172.4428916985526,"body":"partner."},{"speaker":"Duke","startTime":1172.7462260318857,"endTime":1172.906226031886,"body":"like,"},{"speaker":"Duke","startTime":1172.906226031886,"endTime":1173.026226031886,"body":"when"},{"speaker":"Duke","startTime":1173.026226031886,"endTime":1173.116225531886,"body":"I"},{"speaker":"Duke","startTime":1173.116225531886,"endTime":1173.396225031886,"body":"write"},{"speaker":"Duke","startTime":1173.3962260318858,"endTime":1173.756226031886,"body":"scopes,"},{"speaker":"Duke","startTime":1173.756226031886,"endTime":1173.8362260318859,"body":"I"},{"speaker":"Duke","startTime":1173.8362260318859,"endTime":1174.006226031886,"body":"tell"},{"speaker":"Duke","startTime":1174.006226031886,"endTime":1174.466226031886,"body":"people"},{"speaker":"Duke","startTime":1174.486226031886,"endTime":1174.766226031886,"body":"right"},{"speaker":"Duke","startTime":1174.766226031886,"endTime":1174.886226031886,"body":"up"},{"speaker":"Duke","startTime":1174.886226031886,"endTime":1175.2262260318857,"body":"front"},{"speaker":"Duke","startTime":1175.2862250318858,"endTime":1175.546225031886,"body":"that"},{"speaker":"Duke","startTime":1175.6162250318857,"endTime":1176.186225031886,"body":"scopes"},{"speaker":"Duke","startTime":1176.266226031886,"endTime":1176.9762260318857,"body":"are,"},{"speaker":"Duke","startTime":1177.0395593652192,"endTime":1177.2395593652193,"body":"like,"},{"speaker":"Duke","startTime":1177.2395593652193,"endTime":1177.8395593652192,"body":"hardness"},{"speaker":"Duke","startTime":1177.8795583652193,"endTime":1178.1395583652193,"body":"is"},{"speaker":"Duke","startTime":1178.1395593652192,"endTime":1178.5895593652192,"body":"brittleness."},{"speaker":"Duke","startTime":1179.5595593652192,"endTime":1179.949559365219,"body":"Right?"},{"speaker":"Duke","startTime":1179.9595593652193,"endTime":1180.3595593652194,"body":"So"},{"speaker":"Duke","startTime":1180.4428926985527,"endTime":1180.7828926985526,"body":"we"},{"speaker":"Duke","startTime":1180.7828926985526,"endTime":1180.9428926985527,"body":"can"},{"speaker":"Duke","startTime":1180.9428926985527,"endTime":1181.2128926985527,"body":"make"},{"speaker":"Duke","startTime":1181.2228916985528,"endTime":1181.3628916985526,"body":"the"},{"speaker":"Duke","startTime":1181.3628926985525,"endTime":1181.9228926985527,"body":"parameters"},{"speaker":"Duke","startTime":1181.9228926985527,"endTime":1182.0528921985526,"body":"of"},{"speaker":"Duke","startTime":1182.0528921985526,"endTime":1182.2328916985525,"body":"this"},{"speaker":"Duke","startTime":1182.2328916985525,"endTime":1182.6228916985526,"body":"very"},{"speaker":"Duke","startTime":1182.6228936985526,"endTime":1183.1228936985526,"body":"hard,"},{"speaker":"Duke","startTime":1183.2928916985527,"endTime":1183.7128916985525,"body":"but"},{"speaker":"Duke","startTime":1184.1128916985526,"endTime":1184.3828916985526,"body":"what"},{"speaker":"Duke","startTime":1184.3828916985526,"endTime":1184.5128916985525,"body":"we"},{"speaker":"Duke","startTime":1184.5128916985525,"endTime":1184.7828916985527,"body":"have"},{"speaker":"Duke","startTime":1184.7828916985527,"endTime":1185.3528916985526,"body":"inside"},{"speaker":"Duke","startTime":1185.3628916985526,"endTime":1185.6328916985526,"body":"has"},{"speaker":"Duke","startTime":1185.6328916985526,"endTime":1185.7128916985528,"body":"to"},{"speaker":"Duke","startTime":1185.7128916985528,"endTime":1185.9128916985526,"body":"be"},{"speaker":"Duke","startTime":1185.927286256376,"endTime":1186.436225031886,"body":"very"},{"speaker":"Duke","startTime":1186.436225031886,"endTime":1186.756225031886,"body":"well"},{"speaker":"Duke","startTime":1186.756225031886,"endTime":1187.056225031886,"body":"known."},{"speaker":"Duke","startTime":1187.056225031886,"endTime":1187.146225031886,"body":"If"},{"speaker":"Duke","startTime":1187.146225031886,"endTime":1187.336225031886,"body":"there's"},{"speaker":"Duke","startTime":1187.356225031886,"endTime":1187.6162250318862,"body":"any"},{"speaker":"Duke","startTime":1187.6162250318862,"endTime":1187.7062250318859,"body":"of"},{"speaker":"Duke","startTime":1187.7062250318859,"endTime":1187.916225031886,"body":"these"},{"speaker":"Duke","startTime":1187.9462250318861,"endTime":1188.296225031886,"body":"things"},{"speaker":"Duke","startTime":1188.296225031886,"endTime":1188.4562250318859,"body":"in"},{"speaker":"Duke","startTime":1188.4762250318859,"endTime":1188.826225031886,"body":"here"},{"speaker":"Duke","startTime":1188.826225031886,"endTime":1188.936225031886,"body":"that"},{"speaker":"Duke","startTime":1188.936225031886,"endTime":1189.036225031886,"body":"we"},{"speaker":"Duke","startTime":1189.036225031886,"endTime":1189.246225031886,"body":"just"},{"speaker":"Duke","startTime":1189.246225031886,"endTime":1189.3862250318862,"body":"kind"},{"speaker":"Duke","startTime":1189.3862250318862,"endTime":1189.4762250318859,"body":"of"},{"speaker":"Duke","startTime":1189.556225031886,"endTime":1189.816225031886,"body":"think"},{"speaker":"Duke","startTime":1189.816225031886,"endTime":1189.966225031886,"body":"we"},{"speaker":"Duke","startTime":1189.966225031886,"endTime":1190.286225031886,"body":"know."},{"speaker":"Duke","startTime":1190.286225031886,"endTime":1190.396225031886,"body":"Thank"},{"speaker":"Duke","startTime":1190.3963250318861,"endTime":1190.411126031886,"body":"you."},{"speaker":"Duke","startTime":1190.9812260318859,"endTime":1191.111226031886,"body":"Or"},{"speaker":"Duke","startTime":1191.111226031886,"endTime":1191.2512260318858,"body":"we"},{"speaker":"Duke","startTime":1191.2512260318858,"endTime":1191.601226031886,"body":"haven't"},{"speaker":"Duke","startTime":1191.601226031886,"endTime":1191.851226031886,"body":"done"},{"speaker":"Duke","startTime":1191.851226031886,"endTime":1192.381226031886,"body":"before,"},{"speaker":"Duke","startTime":1192.4312260318861,"endTime":1192.521226031886,"body":"we"},{"speaker":"Duke","startTime":1192.521226031886,"endTime":1192.6212260318862,"body":"have"},{"speaker":"Duke","startTime":1192.6212260318862,"endTime":1192.721226031886,"body":"to"},{"speaker":"Duke","startTime":1192.721226031886,"endTime":1193.091226031886,"body":"flag"},{"speaker":"Duke","startTime":1193.091226031886,"endTime":1193.231226031886,"body":"those"},{"speaker":"Duke","startTime":1193.231226031886,"endTime":1193.3912260318862,"body":"as"},{"speaker":"Duke","startTime":1193.3912260318862,"endTime":1193.711226031886,"body":"risks"},{"speaker":"Duke","startTime":1193.8512260318862,"endTime":1194.031226031886,"body":"to,"},{"speaker":"Duke","startTime":1194.1412260318862,"endTime":1194.281226031886,"body":"to"},{"speaker":"Duke","startTime":1194.281226031886,"endTime":1194.381226031886,"body":"the"},{"speaker":"Duke","startTime":1194.381226031886,"endTime":1194.761226031886,"body":"scope"},{"speaker":"Duke","startTime":1194.921226031886,"endTime":1195.231226031886,"body":"right"},{"speaker":"Duke","startTime":1195.231226031886,"endTime":1195.321226031886,"body":"out"},{"speaker":"Duke","startTime":1195.341226031886,"endTime":1195.451226031886,"body":"the"},{"speaker":"Duke","startTime":1195.451226031886,"endTime":1195.8112260318862,"body":"gate."},{"speaker":"Duke","startTime":1196.451226031886,"endTime":1196.481226031886,"body":"It's"},{"speaker":"Duke","startTime":1196.491226031886,"endTime":1196.6912260318861,"body":"like,"},{"speaker":"Duke","startTime":1196.751226031886,"endTime":1196.941226031886,"body":"we"},{"speaker":"Duke","startTime":1196.941226031886,"endTime":1197.001226031886,"body":"are"},{"speaker":"Duke","startTime":1197.001226031886,"endTime":1197.191226031886,"body":"going"},{"speaker":"Duke","startTime":1197.191226031886,"endTime":1197.271226031886,"body":"to"},{"speaker":"Duke","startTime":1197.271226031886,"endTime":1197.531225531886,"body":"build"},{"speaker":"Duke","startTime":1197.531225531886,"endTime":1197.571225031886,"body":"a"},{"speaker":"Duke","startTime":1197.5712260318858,"endTime":1197.881226031886,"body":"feature"},{"speaker":"Duke","startTime":1197.881226031886,"endTime":1197.991225531886,"body":"that"},{"speaker":"Duke","startTime":1197.991225531886,"endTime":1198.231225031886,"body":"does"},{"speaker":"Duke","startTime":1198.231226031886,"endTime":1198.421226031886,"body":"X,"},{"speaker":"Duke","startTime":1198.421226031886,"endTime":1198.601226031886,"body":"Y,"},{"speaker":"Duke","startTime":1198.601226031886,"endTime":1198.8212260318858,"body":"Z."},{"speaker":"Duke","startTime":1198.931226031886,"endTime":1199.071225531886,"body":"Have"},{"speaker":"Duke","startTime":1199.071225531886,"endTime":1199.1512250318858,"body":"we"},{"speaker":"Duke","startTime":1199.151226031886,"endTime":1199.351226031886,"body":"even"},{"speaker":"Duke","startTime":1199.351226031886,"endTime":1199.521226031886,"body":"done"},{"speaker":"Duke","startTime":1199.521226031886,"endTime":1199.681226031886,"body":"that"},{"speaker":"Duke","startTime":1199.681226031886,"endTime":1200.101226031886,"body":"before?"},{"speaker":"Duke","startTime":1200.181226031886,"endTime":1200.3712255318858,"body":"No,"},{"speaker":"Duke","startTime":1200.3712255318858,"endTime":1200.521225031886,"body":"we"},{"speaker":"Duke","startTime":1200.521226031886,"endTime":1200.851226031886,"body":"haven't."},{"speaker":"Duke","startTime":1200.881226031886,"endTime":1201.071225531886,"body":"Well,"},{"speaker":"Duke","startTime":1201.071225531886,"endTime":1201.481225031886,"body":"therefore"},{"speaker":"Duke","startTime":1201.481226031886,"endTime":1201.6212255318858,"body":"it's"},{"speaker":"Duke","startTime":1201.6212255318858,"endTime":1201.9612250318858,"body":"risky."},{"speaker":"Duke","startTime":1202.1645583652194,"endTime":1202.5045583652193,"body":"and"},{"speaker":"Duke","startTime":1202.6645583652194,"endTime":1202.7845583652195,"body":"I"},{"speaker":"Duke","startTime":1202.7845593652194,"endTime":1203.0045588652195,"body":"only"},{"speaker":"Duke","startTime":1203.0045588652195,"endTime":1203.1645583652194,"body":"did"},{"speaker":"Duke","startTime":1203.1645583652194,"endTime":1203.3245583652194,"body":"this"},{"speaker":"Duke","startTime":1203.3345583652192,"endTime":1203.6745583652194,"body":"once,"},{"speaker":"Duke","startTime":1203.6845593652195,"endTime":1203.7045593652194,"body":"so"},{"speaker":"Duke","startTime":1203.7045593652194,"endTime":1203.7645593652194,"body":"I"},{"speaker":"Duke","startTime":1203.7645593652194,"endTime":1203.8345588652194,"body":"don't"},{"speaker":"Duke","startTime":1203.8345588652194,"endTime":1203.9245583652194,"body":"want"},{"speaker":"Duke","startTime":1203.9245583652194,"endTime":1203.9745583652193,"body":"to"},{"speaker":"Duke","startTime":1203.9745603652193,"endTime":1204.1345598652194,"body":"make"},{"speaker":"Duke","startTime":1204.1345598652194,"endTime":1204.2345593652194,"body":"it"},{"speaker":"Duke","startTime":1204.2345593652194,"endTime":1204.5245593652194,"body":"sound"},{"speaker":"Duke","startTime":1204.5245593652194,"endTime":1204.6645593652195,"body":"like"},{"speaker":"Duke","startTime":1204.6645593652195,"endTime":1204.7145593652192,"body":"I"},{"speaker":"Duke","startTime":1204.7145593652192,"endTime":1204.8845593652193,"body":"do"},{"speaker":"Duke","startTime":1204.8845593652193,"endTime":1205.0845593652193,"body":"this"},{"speaker":"Duke","startTime":1205.0845593652193,"endTime":1205.3245593652193,"body":"thing"},{"speaker":"Duke","startTime":1205.3245593652193,"endTime":1205.4045593652193,"body":"and"},{"speaker":"Duke","startTime":1205.4045593652193,"endTime":1205.5045593652194,"body":"I'm"},{"speaker":"Duke","startTime":1205.5045593652194,"endTime":1205.6845593652195,"body":"like,"},{"speaker":"Duke","startTime":1206.0145593652194,"endTime":1206.1745593652192,"body":"but"},{"speaker":"Duke","startTime":1206.1845593652195,"endTime":1206.3245593652193,"body":"my"},{"speaker":"Duke","startTime":1206.3245593652193,"endTime":1206.4645593652192,"body":"dad"},{"speaker":"Duke","startTime":1206.7245593652194,"endTime":1206.9645593652192,"body":"did"},{"speaker":"Duke","startTime":1206.9645593652192,"endTime":1207.1945593652192,"body":"love"},{"speaker":"Duke","startTime":1207.1945593652192,"endTime":1207.3745593652195,"body":"it"},{"speaker":"Duke","startTime":1207.6745593652192,"endTime":1207.9645593652192,"body":"is"},{"speaker":"Duke","startTime":1207.9645593652192,"endTime":1208.1345593652193,"body":"that"},{"speaker":"Duke","startTime":1208.1345593652193,"endTime":1208.2345593652194,"body":"I"},{"speaker":"Duke","startTime":1208.2531874831327,"endTime":1208.931226031886,"body":"annotated"},{"speaker":"Duke","startTime":1208.941226031886,"endTime":1209.131226031886,"body":"in"},{"speaker":"Duke","startTime":1209.131226031886,"endTime":1209.2412260318858,"body":"the"},{"speaker":"Duke","startTime":1209.2412260318858,"endTime":1209.631226031886,"body":"scopes,"},{"speaker":"Duke","startTime":1210.141226031886,"endTime":1210.321225531886,"body":"the"},{"speaker":"Duke","startTime":1210.321225531886,"endTime":1210.8812250318858,"body":"components"},{"speaker":"Duke","startTime":1210.881226031886,"endTime":1211.021226031886,"body":"of"},{"speaker":"Duke","startTime":1211.021226031886,"endTime":1211.101226031886,"body":"the"},{"speaker":"Duke","startTime":1211.101226031886,"endTime":1211.4612260318859,"body":"scope"},{"speaker":"Duke","startTime":1211.4612260318859,"endTime":1211.581226031886,"body":"that"},{"speaker":"Duke","startTime":1211.581226031886,"endTime":1211.7212260318859,"body":"were"},{"speaker":"Duke","startTime":1211.7212260318859,"endTime":1212.111225531886,"body":"most"},{"speaker":"Duke","startTime":1212.111225531886,"endTime":1212.241225031886,"body":"at"},{"speaker":"Duke","startTime":1212.241225031886,"endTime":1212.471225031886,"body":"risk."},{"speaker":"Duke","startTime":1213.761226031886,"endTime":1213.8812260318862,"body":"So"},{"speaker":"Duke","startTime":1213.8812260318862,"endTime":1213.9312260318861,"body":"I"},{"speaker":"Duke","startTime":1213.9412260318861,"endTime":1214.141226031886,"body":"had"},{"speaker":"Duke","startTime":1214.141226031886,"endTime":1214.311226031886,"body":"like"},{"speaker":"Duke","startTime":1214.3212260318862,"endTime":1214.9012260318862,"body":"training."},{"speaker":"Duke","startTime":1214.9312260318861,"endTime":1215.0912260318862,"body":"It's"},{"speaker":"Duke","startTime":1215.0912260318862,"endTime":1215.231226031886,"body":"like,"},{"speaker":"Duke","startTime":1215.231226031886,"endTime":1215.331226031886,"body":"I"},{"speaker":"Duke","startTime":1215.351226031886,"endTime":1215.521226031886,"body":"think"},{"speaker":"Duke","startTime":1215.521226031886,"endTime":1215.761226031886,"body":"training"},{"speaker":"Duke","startTime":1215.761226031886,"endTime":1215.8412260318862,"body":"is"},{"speaker":"Duke","startTime":1215.911226031886,"endTime":1215.951226031886,"body":"going"},{"speaker":"Duke","startTime":1215.951226031886,"endTime":1215.971226031886,"body":"to"},{"speaker":"Duke","startTime":1216.011226031886,"endTime":1216.1912260318861,"body":"take"},{"speaker":"Duke","startTime":1216.1912260318861,"endTime":1216.3212260318862,"body":"us"},{"speaker":"Duke","startTime":1216.3412260318862,"endTime":1216.521226031886,"body":"two"},{"speaker":"Duke","startTime":1216.521226031886,"endTime":1216.851226031886,"body":"weeks,"},{"speaker":"Duke","startTime":1216.8812260318862,"endTime":1217.3612260318862,"body":"but"},{"speaker":"Duke","startTime":1217.5678926985527,"endTime":1217.6778926985528,"body":"we"},{"speaker":"Duke","startTime":1217.6778926985528,"endTime":1217.8678926985529,"body":"could"},{"speaker":"Duke","startTime":1217.8678926985529,"endTime":1218.0478926985527,"body":"end"},{"speaker":"Duke","startTime":1218.0478926985527,"endTime":1218.1678926985526,"body":"up"},{"speaker":"Duke","startTime":1218.1678926985526,"endTime":1218.4278926985528,"body":"going"},{"speaker":"Duke","startTime":1218.4278926985528,"endTime":1218.8278926985527,"body":"deeper"},{"speaker":"Duke","startTime":1218.8278926985527,"endTime":1218.9878926985527,"body":"on"},{"speaker":"Duke","startTime":1218.9878926985527,"endTime":1219.5478926985527,"body":"stuff."},{"speaker":"Duke","startTime":1219.7578926985527,"endTime":1219.9778926985525,"body":"Could"},{"speaker":"Duke","startTime":1219.9778926985525,"endTime":1220.0378926985527,"body":"be"},{"speaker":"Duke","startTime":1220.0378926985527,"endTime":1220.1278926985526,"body":"the"},{"speaker":"Duke","startTime":1220.1278926985526,"endTime":1220.3178926985527,"body":"people"},{"speaker":"Duke","startTime":1220.3178926985527,"endTime":1220.4178926985526,"body":"just"},{"speaker":"Duke","startTime":1220.4178926985526,"endTime":1220.6078926985526,"body":"don't"},{"speaker":"Duke","startTime":1220.6178926985529,"endTime":1220.8678926985529,"body":"get"},{"speaker":"Duke","startTime":1220.8678926985529,"endTime":1221.1085820409562,"body":"it."},{"speaker":"Duke","startTime":1221.1445593652193,"endTime":1221.6545593652193,"body":"so,"},{"speaker":"Duke","startTime":1221.6912260318857,"endTime":1222.0612260318856,"body":"this"},{"speaker":"Duke","startTime":1222.1112260318857,"endTime":1222.4112260318857,"body":"has"},{"speaker":"Duke","startTime":1222.4412260318857,"endTime":1222.9312260318857,"body":"caused"},{"speaker":"Duke","startTime":1222.9412260318857,"endTime":1223.2012255318857,"body":"to"},{"speaker":"Duke","startTime":1223.2012255318857,"endTime":1224.0612250318857,"body":"possibly"},{"speaker":"Duke","startTime":1224.4112250318856,"endTime":1225.1212250318856,"body":"inflate."},{"speaker":"Duke","startTime":1225.1512250318858,"endTime":1225.3312250318857,"body":"And"},{"speaker":"Duke","startTime":1225.3312260318858,"endTime":1225.4512255318857,"body":"then"},{"speaker":"Duke","startTime":1225.4512255318857,"endTime":1225.5112250318857,"body":"it"},{"speaker":"Duke","startTime":1225.5112260318858,"endTime":1225.7112260318856,"body":"was"},{"speaker":"Duke","startTime":1225.7112260318856,"endTime":1226.0812260318858,"body":"just,"},{"speaker":"Duke","startTime":1226.231225031886,"endTime":1226.4012250318858,"body":"they"},{"speaker":"Duke","startTime":1226.4012250318858,"endTime":1226.8412250318859,"body":"knew"},{"speaker":"Duke","startTime":1226.8512260318857,"endTime":1227.381226031886,"body":"the"},{"speaker":"Duke","startTime":1227.5712250318857,"endTime":1228.231225031886,"body":"magnitude"},{"speaker":"Duke","startTime":1228.231225031886,"endTime":1228.3912250318858,"body":"of"},{"speaker":"Duke","startTime":1228.421226031886,"endTime":1228.861226031886,"body":"cost"},{"speaker":"Duke","startTime":1229.3912250318858,"endTime":1229.551225031886,"body":"on"},{"speaker":"Duke","startTime":1229.551225031886,"endTime":1229.6612250318858,"body":"the"},{"speaker":"Duke","startTime":1229.6612250318858,"endTime":1230.211225031886,"body":"scope,"},{"speaker":"Duke","startTime":1230.4912250318857,"endTime":1230.6312250318858,"body":"but"},{"speaker":"Duke","startTime":1230.6312250318858,"endTime":1230.711225031886,"body":"they"},{"speaker":"Duke","startTime":1230.711225031886,"endTime":1230.981225031886,"body":"also"},{"speaker":"Duke","startTime":1230.981225031886,"endTime":1231.291225031886,"body":"knew"},{"speaker":"Duke","startTime":1231.291225031886,"endTime":1231.571225031886,"body":"where"},{"speaker":"Duke","startTime":1231.5812250318859,"endTime":1231.6112250318859,"body":"it"},{"speaker":"Duke","startTime":1231.6112250318859,"endTime":1231.791225031886,"body":"was"},{"speaker":"Duke","startTime":1231.801225031886,"endTime":1232.191225031886,"body":"most"},{"speaker":"Duke","startTime":1232.191225031886,"endTime":1232.6012250318859,"body":"likely"},{"speaker":"Duke","startTime":1232.6012250318859,"endTime":1232.7612250318857,"body":"to"},{"speaker":"Duke","startTime":1232.7612250318857,"endTime":1233.211225031886,"body":"expand."},{"speaker":"Carleen","startTime":1234.1862260318858,"endTime":1234.4362260318858,"body":"Yeah,"},{"speaker":"Carleen","startTime":1234.4362260318858,"endTime":1234.5362260318857,"body":"I"},{"speaker":"Carleen","startTime":1234.5362260318857,"endTime":1234.8662260318858,"body":"think"},{"speaker":"Carleen","startTime":1235.0362260318857,"endTime":1235.2062260318858,"body":"that"},{"speaker":"Carleen","startTime":1235.2062260318858,"endTime":1235.3862260318858,"body":"kind"},{"speaker":"Carleen","startTime":1235.3862260318858,"endTime":1235.466226031886,"body":"of"},{"speaker":"Carleen","startTime":1235.466226031886,"endTime":1235.6462260318858,"body":"goes"},{"speaker":"Carleen","startTime":1235.6562260318858,"endTime":1235.926226031886,"body":"back"},{"speaker":"Carleen","startTime":1235.926226031886,"endTime":1236.446226031886,"body":"to"},{"speaker":"Carleen","startTime":1236.486226031886,"endTime":1236.7262260318857,"body":"what"},{"speaker":"Carleen","startTime":1236.7262260318857,"endTime":1236.8462260318859,"body":"you"},{"speaker":"Carleen","startTime":1236.8462260318859,"endTime":1236.9562260318858,"body":"were"},{"speaker":"Carleen","startTime":1236.9562260318858,"endTime":1237.2662260318857,"body":"talking"},{"speaker":"Carleen","startTime":1237.2662260318857,"endTime":1237.676226031886,"body":"about."},{"speaker":"Carleen","startTime":1237.746226031886,"endTime":1237.8962260318858,"body":"the"},{"speaker":"Carleen","startTime":1237.8962260318858,"endTime":1238.446226031886,"body":"person"},{"speaker":"Carleen","startTime":1238.6428926985527,"endTime":1239.1128926985527,"body":"who's"},{"speaker":"Carleen","startTime":1239.1228926985527,"endTime":1239.4828926985529,"body":"really,"},{"speaker":"Carleen","startTime":1239.4828926985529,"endTime":1239.8028926985526,"body":"really"},{"speaker":"Carleen","startTime":1239.8128926985528,"endTime":1240.4128921985528,"body":"excited"},{"speaker":"Carleen","startTime":1240.4128921985528,"endTime":1240.8928916985528,"body":"about"},{"speaker":"Carleen","startTime":1240.9028926985527,"endTime":1241.0328926985526,"body":"the"},{"speaker":"Carleen","startTime":1241.0328926985526,"endTime":1241.1828926985527,"body":"new"},{"speaker":"Carleen","startTime":1241.1828926985527,"endTime":1241.4828926985529,"body":"feature"},{"speaker":"Carleen","startTime":1241.4828926985529,"endTime":1241.5428926985528,"body":"or"},{"speaker":"Carleen","startTime":1241.5428926985528,"endTime":1241.6528926985527,"body":"the"},{"speaker":"Carleen","startTime":1241.6728926985527,"endTime":1242.2828926985526,"body":"customer"},{"speaker":"Carleen","startTime":1242.2928926985528,"endTime":1242.5528926985526,"body":"who's"},{"speaker":"Carleen","startTime":1242.5528926985526,"endTime":1242.8328926985528,"body":"like,"},{"speaker":"Carleen","startTime":1242.8828926985527,"endTime":1243.0828921985526,"body":"I"},{"speaker":"Carleen","startTime":1243.0828921985526,"endTime":1243.3028916985527,"body":"just"},{"speaker":"Carleen","startTime":1243.3528926985528,"endTime":1243.5828926985528,"body":"saw"},{"speaker":"Carleen","startTime":1243.6228916985528,"endTime":1244.6228416985527,"body":"ServiceNow"},{"speaker":"Carleen","startTime":1244.6228416985527,"endTime":1244.6229416985527,"body":"webinar"},{"speaker":"Carleen","startTime":1244.6229416985527,"endTime":1244.7528916985527,"body":"and"},{"speaker":"Carleen","startTime":1244.7528926985528,"endTime":1244.8228926985526,"body":"they"},{"speaker":"Carleen","startTime":1245.0028926985528,"endTime":1245.2328926985529,"body":"said"},{"speaker":"Carleen","startTime":1245.2328926985529,"endTime":1245.3428926985528,"body":"that"},{"speaker":"Carleen","startTime":1245.3428926985528,"endTime":1245.5228926985528,"body":"we"},{"speaker":"Carleen","startTime":1245.5228926985528,"endTime":1245.6728926985527,"body":"can"},{"speaker":"Carleen","startTime":1245.6728926985527,"endTime":1245.9628926985529,"body":"do"},{"speaker":"Carleen","startTime":1246.2028916985528,"endTime":1246.5328916985527,"body":"all"},{"speaker":"Carleen","startTime":1246.9228926985527,"endTime":1246.9528921985527,"body":"these"},{"speaker":"Carleen","startTime":1246.9528921985527,"endTime":1247.3428916985526,"body":"things"},{"speaker":"Carleen","startTime":1247.6328916985526,"endTime":1247.8728916985528,"body":"and"},{"speaker":"Carleen","startTime":1247.8728926985527,"endTime":1248.1128926985527,"body":"can"},{"speaker":"Carleen","startTime":1248.1128926985527,"endTime":1248.2428921985527,"body":"we"},{"speaker":"Carleen","startTime":1248.2428921985527,"endTime":1248.4528916985528,"body":"do"},{"speaker":"Carleen","startTime":1248.4528926985527,"endTime":1248.6228926985527,"body":"all"},{"speaker":"Carleen","startTime":1248.6228926985527,"endTime":1248.7128926985529,"body":"of"},{"speaker":"Carleen","startTime":1248.7128936985528,"endTime":1248.8928936985526,"body":"these"},{"speaker":"Carleen","startTime":1248.9328926985527,"endTime":1249.3228926985526,"body":"things"},{"speaker":"Carleen","startTime":1249.6628916985528,"endTime":1250.1828916985528,"body":"you,"},{"speaker":"Carleen","startTime":1250.2328926985529,"endTime":1250.4827926985529,"body":"kind"},{"speaker":"Carleen","startTime":1250.4828926985529,"endTime":1250.5028926985528,"body":"of"},{"speaker":"Carleen","startTime":1250.5328926985528,"endTime":1250.7328926985529,"body":"have"},{"speaker":"Carleen","startTime":1250.7328926985529,"endTime":1250.932892698553,"body":"to"},{"speaker":"Carleen","startTime":1251.0728926985528,"endTime":1251.3028926985528,"body":"come"},{"speaker":"Carleen","startTime":1251.3028926985528,"endTime":1251.6928926985527,"body":"back"},{"speaker":"Carleen","startTime":1251.7128926985527,"endTime":1252.2728926985528,"body":"and"},{"speaker":"Carleen","startTime":1252.6528926985527,"endTime":1253.1928926985527,"body":"say,"},{"speaker":"Carleen","startTime":1253.386226031886,"endTime":1254.176226031886,"body":"yes,"},{"speaker":"Carleen","startTime":1254.8962260318863,"endTime":1255.3062260318861,"body":"ServiceNow"},{"speaker":"Carleen","startTime":1255.3162260318861,"endTime":1255.4162260318863,"body":"can"},{"speaker":"Carleen","startTime":1255.4162260318863,"endTime":1255.5462260318861,"body":"do"},{"speaker":"Carleen","startTime":1255.5462260318861,"endTime":1255.696226031886,"body":"all"},{"speaker":"Carleen","startTime":1255.696226031886,"endTime":1255.7962260318861,"body":"of"},{"speaker":"Carleen","startTime":1255.7962260318861,"endTime":1255.9962260318862,"body":"those"},{"speaker":"Carleen","startTime":1256.0062260318862,"endTime":1256.3762260318863,"body":"things."},{"speaker":"Carleen","startTime":1256.5495593652195,"endTime":1257.1595593652196,"body":"yes,"},{"speaker":"Carleen","startTime":1257.4695583652197,"endTime":1257.6895583652195,"body":"we"},{"speaker":"Carleen","startTime":1257.6895593652196,"endTime":1258.2295593652195,"body":"could."},{"speaker":"Carleen","startTime":1258.4845593652194,"endTime":1258.7545593652194,"body":"Add"},{"speaker":"Carleen","startTime":1258.7545593652194,"endTime":1258.9145593652195,"body":"all"},{"speaker":"Carleen","startTime":1258.9145593652195,"endTime":1259.0245593652194,"body":"of"},{"speaker":"Carleen","startTime":1259.0245593652194,"endTime":1259.2145593652194,"body":"those"},{"speaker":"Carleen","startTime":1259.2145593652194,"endTime":1259.5045593652194,"body":"things"},{"speaker":"Carleen","startTime":1259.5045593652194,"endTime":1259.6845593652195,"body":"to"},{"speaker":"Carleen","startTime":1259.6845593652195,"endTime":1259.8145593652193,"body":"our"},{"speaker":"Carleen","startTime":1259.8145593652193,"endTime":1260.4145593652195,"body":"project."},{"speaker":"Carleen","startTime":1260.4645593652194,"endTime":1260.6545593652195,"body":"in"},{"speaker":"Carleen","startTime":1260.6545593652195,"endTime":1260.9545593652194,"body":"order"},{"speaker":"Carleen","startTime":1260.9545593652194,"endTime":1261.4345593652195,"body":"to"},{"speaker":"Carleen","startTime":1261.6845593652195,"endTime":1261.9545593652194,"body":"stick"},{"speaker":"Carleen","startTime":1261.9545593652194,"endTime":1262.1345593652195,"body":"with"},{"speaker":"Carleen","startTime":1262.1545593652195,"endTime":1262.3145593652193,"body":"the"},{"speaker":"Carleen","startTime":1262.3245593652196,"endTime":1262.8445593652195,"body":"timeline"},{"speaker":"Carleen","startTime":1262.8445593652195,"endTime":1263.0045593652194,"body":"that"},{"speaker":"Carleen","startTime":1263.0045593652194,"endTime":1263.1545593652195,"body":"we"},{"speaker":"Carleen","startTime":1263.1545593652195,"endTime":1263.8545593652193,"body":"projected,"},{"speaker":"Carleen","startTime":1264.1245593652193,"endTime":1264.3445593652195,"body":"we"},{"speaker":"Carleen","startTime":1264.3445593652195,"endTime":1264.4845593652194,"body":"did"},{"speaker":"Carleen","startTime":1264.4845593652194,"endTime":1264.7345593652194,"body":"not"},{"speaker":"Carleen","startTime":1264.7345593652194,"endTime":1265.1545593652195,"body":"have."},{"speaker":"Carleen","startTime":1265.641226031886,"endTime":1265.951226031886,"body":"maybe"},{"speaker":"Carleen","startTime":1265.951226031886,"endTime":1266.1312260318862,"body":"two"},{"speaker":"Carleen","startTime":1266.1312260318862,"endTime":1266.211226031886,"body":"or"},{"speaker":"Carleen","startTime":1266.211226031886,"endTime":1266.4112260318861,"body":"three"},{"speaker":"Carleen","startTime":1266.4112260318861,"endTime":1266.481226031886,"body":"of"},{"speaker":"Carleen","startTime":1266.481226031886,"endTime":1266.6312260318862,"body":"those"},{"speaker":"Carleen","startTime":1266.6512260318862,"endTime":1266.9212260318861,"body":"things"},{"speaker":"Carleen","startTime":1266.9312260318861,"endTime":1267.021226031886,"body":"that"},{"speaker":"Carleen","startTime":1267.021226031886,"endTime":1267.141226031886,"body":"they're"},{"speaker":"Carleen","startTime":1267.141226031886,"endTime":1267.4412260318861,"body":"talking"},{"speaker":"Carleen","startTime":1267.4412260318861,"endTime":1267.711226031886,"body":"about"},{"speaker":"Carleen","startTime":1268.0312260318863,"endTime":1268.4212260318861,"body":"in"},{"speaker":"Carleen","startTime":1268.471226031886,"endTime":1268.6612260318861,"body":"our"},{"speaker":"Carleen","startTime":1268.6612260318861,"endTime":1269.201226031886,"body":"plan,"},{"speaker":"Carleen","startTime":1269.9012260318862,"endTime":1270.1612260318861,"body":"and"},{"speaker":"Carleen","startTime":1270.1712260318861,"endTime":1270.4212260318861,"body":"we"},{"speaker":"Carleen","startTime":1270.4212260318861,"endTime":1270.6712260318861,"body":"could"},{"speaker":"Carleen","startTime":1270.6712260318861,"endTime":1271.1512260318862,"body":"include"},{"speaker":"Carleen","startTime":1271.1512260318862,"endTime":1271.4212260318861,"body":"them,"},{"speaker":"Carleen","startTime":1271.461226031886,"endTime":1271.6312260318862,"body":"but"},{"speaker":"Carleen","startTime":1271.6312260318862,"endTime":1271.741226031886,"body":"it"},{"speaker":"Carleen","startTime":1271.741226031886,"endTime":1271.9412260318861,"body":"would"},{"speaker":"Carleen","startTime":1271.9412260318861,"endTime":1272.4212260318861,"body":"require"},{"speaker":"Carleen","startTime":1272.4212260318861,"endTime":1272.621226031886,"body":"some"},{"speaker":"Carleen","startTime":1272.621226031886,"endTime":1272.891226031886,"body":"horse"},{"speaker":"Carleen","startTime":1272.9112260318861,"endTime":1273.4112260318861,"body":"trading,"},{"speaker":"Carleen","startTime":1273.6012260318862,"endTime":1274.071226031886,"body":"of,"},{"speaker":"Carleen","startTime":1274.1978926985528,"endTime":1274.4678921985528,"body":"okay,"},{"speaker":"Carleen","startTime":1274.4678921985528,"endTime":1274.7978916985528,"body":"well,"},{"speaker":"Carleen","startTime":1274.797892698553,"endTime":1274.9478926985528,"body":"we're"},{"speaker":"Carleen","startTime":1274.9578926985528,"endTime":1275.237892698553,"body":"either"},{"speaker":"Carleen","startTime":1275.237892698553,"endTime":1275.3578926985529,"body":"going"},{"speaker":"Carleen","startTime":1275.3578926985529,"endTime":1275.4378926985528,"body":"to"},{"speaker":"Carleen","startTime":1275.4378926985528,"endTime":1275.7578921985528,"body":"maybe"},{"speaker":"Carleen","startTime":1275.7578921985528,"endTime":1275.9878916985529,"body":"push"},{"speaker":"Carleen","startTime":1275.987892698553,"endTime":1276.1578926985528,"body":"out"},{"speaker":"Carleen","startTime":1276.1578926985528,"endTime":1276.277892698553,"body":"the"},{"speaker":"Carleen","startTime":1276.2878926985527,"endTime":1276.7078926985528,"body":"timeline"},{"speaker":"Carleen","startTime":1276.7078926985528,"endTime":1277.027892698553,"body":"because"},{"speaker":"Carleen","startTime":1277.027892698553,"endTime":1277.2478926985527,"body":"we"},{"speaker":"Carleen","startTime":1277.317892698553,"endTime":1277.9678921985528,"body":"decided"},{"speaker":"Carleen","startTime":1277.9678921985528,"endTime":1278.0878916985528,"body":"that"},{"speaker":"Carleen","startTime":1278.0978916985528,"endTime":1278.3078916985528,"body":"these"},{"speaker":"Carleen","startTime":1278.3078926985527,"endTime":1278.4778926985528,"body":"new"},{"speaker":"Carleen","startTime":1278.487892698553,"endTime":1278.9178926985528,"body":"features"},{"speaker":"Carleen","startTime":1278.9178926985528,"endTime":1279.0578926985527,"body":"are"},{"speaker":"Carleen","startTime":1279.0578926985527,"endTime":1279.3278926985527,"body":"really"},{"speaker":"Carleen","startTime":1279.3278926985527,"endTime":1279.8578926985529,"body":"critical"},{"speaker":"Carleen","startTime":1279.8678926985529,"endTime":1280.0578926985527,"body":"to"},{"speaker":"Carleen","startTime":1280.0578926985527,"endTime":1280.1978926985528,"body":"the"},{"speaker":"Carleen","startTime":1280.1978926985528,"endTime":1280.7278926985528,"body":"success"},{"speaker":"Carleen","startTime":1280.797892698553,"endTime":1281.0778926985527,"body":"and"},{"speaker":"Carleen","startTime":1281.0878916985528,"endTime":1281.7378916985529,"body":"adoption"},{"speaker":"Carleen","startTime":1282.0678916985528,"endTime":1282.3278916985528,"body":"of"},{"speaker":"Carleen","startTime":1282.3278916985528,"endTime":1282.4678916985526,"body":"our"},{"speaker":"Carleen","startTime":1282.4678926985528,"endTime":1282.6678921985529,"body":"go"},{"speaker":"Carleen","startTime":1282.6678921985529,"endTime":1283.0678916985528,"body":"live,"},{"speaker":"Carleen","startTime":1283.4578926985528,"endTime":1284.047892698553,"body":"or"},{"speaker":"Carleen","startTime":1284.3978926985528,"endTime":1284.677892698553,"body":"maybe"},{"speaker":"Carleen","startTime":1284.677892698553,"endTime":1284.8678926985529,"body":"we"},{"speaker":"Carleen","startTime":1284.8678926985529,"endTime":1285.197892698553,"body":"plan"},{"speaker":"Carleen","startTime":1285.197892698553,"endTime":1285.317892698553,"body":"to"},{"speaker":"Carleen","startTime":1285.317892698553,"endTime":1285.467892698553,"body":"do"},{"speaker":"Carleen","startTime":1285.4978926985527,"endTime":1285.787892698553,"body":"10"},{"speaker":"Carleen","startTime":1285.807892698553,"endTime":1286.327892698553,"body":"catalog"},{"speaker":"Carleen","startTime":1286.327892698553,"endTime":1286.6678926985528,"body":"items"},{"speaker":"Carleen","startTime":1287.007892698553,"endTime":1287.3778926985528,"body":"and"},{"speaker":"Carleen","startTime":1287.3778926985528,"endTime":1287.567892698553,"body":"these"},{"speaker":"Carleen","startTime":1287.6078926985529,"endTime":1287.7778921985528,"body":"2"},{"speaker":"Carleen","startTime":1287.7778921985528,"endTime":1288.317891698553,"body":"features"},{"speaker":"Carleen","startTime":1288.3478926985529,"endTime":1288.717892698553,"body":"are"},{"speaker":"Carleen","startTime":1288.737892698553,"endTime":1288.9178926985528,"body":"going"},{"speaker":"Carleen","startTime":1288.9178926985528,"endTime":1288.967892698553,"body":"to"},{"speaker":"Carleen","startTime":1288.967892698553,"endTime":1289.2478926985527,"body":"be"},{"speaker":"Carleen","startTime":1289.2478926985527,"endTime":1289.8478926985529,"body":"equivalent"},{"speaker":"Carleen","startTime":1289.8478926985529,"endTime":1290.217892698553,"body":"to"},{"speaker":"Carleen","startTime":1290.2278926985528,"endTime":1290.6078926985529,"body":"the"},{"speaker":"Carleen","startTime":1290.6178926985529,"endTime":1290.947892698553,"body":"level"},{"speaker":"Carleen","startTime":1290.947892698553,"endTime":1291.0878926985529,"body":"of"},{"speaker":"Carleen","startTime":1291.0878926985529,"endTime":1291.3878926985528,"body":"effort"},{"speaker":"Carleen","startTime":1291.3878926985528,"endTime":1291.4978926985527,"body":"to"},{"speaker":"Carleen","startTime":1291.4978926985527,"endTime":1291.737892698553,"body":"build"},{"speaker":"Carleen","startTime":1291.737892698553,"endTime":1292.0178926985527,"body":"for"},{"speaker":"Carleen","startTime":1292.0178926985527,"endTime":1292.217892698553,"body":"those."},{"speaker":"Carleen","startTime":1292.572892698553,"endTime":1292.692892698553,"body":"So"},{"speaker":"Carleen","startTime":1292.692892698553,"endTime":1292.842892698553,"body":"we're"},{"speaker":"Carleen","startTime":1292.842892698553,"endTime":1293.052892698553,"body":"gonna"},{"speaker":"Carleen","startTime":1293.052892698553,"endTime":1293.202892698553,"body":"go"},{"speaker":"Carleen","startTime":1293.202892698553,"endTime":1293.532892698553,"body":"live"},{"speaker":"Carleen","startTime":1293.532892698553,"endTime":1293.7128926985529,"body":"with"},{"speaker":"Carleen","startTime":1293.732892698553,"endTime":1293.822892698553,"body":"a"},{"speaker":"Carleen","startTime":1293.822892698553,"endTime":1294.122892698553,"body":"set"},{"speaker":"Carleen","startTime":1294.122892698553,"endTime":1294.212892698553,"body":"of"},{"speaker":"Carleen","startTime":1294.212892698553,"endTime":1294.812892698553,"body":"six"},{"speaker":"Carleen","startTime":1295.142892698553,"endTime":1295.412892698553,"body":"in"},{"speaker":"Carleen","startTime":1295.412892698553,"endTime":1295.622892698553,"body":"these"},{"speaker":"Carleen","startTime":1295.622892698553,"endTime":1295.772892698553,"body":"new"},{"speaker":"Carleen","startTime":1295.772892698553,"endTime":1296.4028926985532,"body":"features,"},{"speaker":"Carleen","startTime":1296.552892698553,"endTime":1296.732892698553,"body":"but"},{"speaker":"Carleen","startTime":1296.732892698553,"endTime":1296.9428926985531,"body":"then"},{"speaker":"Carleen","startTime":1296.9428926985531,"endTime":1297.212892698553,"body":"there's"},{"speaker":"Carleen","startTime":1297.212892698553,"endTime":1297.512892698553,"body":"four"},{"speaker":"Carleen","startTime":1297.512892698553,"endTime":1297.992892698553,"body":"catalog"},{"speaker":"Carleen","startTime":1297.992892698553,"endTime":1298.232892698553,"body":"items"},{"speaker":"Carleen","startTime":1298.232892698553,"endTime":1298.352892698553,"body":"that"},{"speaker":"Carleen","startTime":1298.352892698553,"endTime":1298.4428926985531,"body":"are"},{"speaker":"Carleen","startTime":1298.4428926985531,"endTime":1298.742892698553,"body":"not"},{"speaker":"Carleen","startTime":1298.742892698553,"endTime":1298.952892698553,"body":"gonna"},{"speaker":"Carleen","startTime":1298.952892698553,"endTime":1299.042892698553,"body":"be"},{"speaker":"Carleen","startTime":1299.042892698553,"endTime":1299.342892698553,"body":"built"},{"speaker":"Carleen","startTime":1299.342892698553,"endTime":1299.492892698553,"body":"as"},{"speaker":"Carleen","startTime":1299.492892698553,"endTime":1299.732892698553,"body":"part"},{"speaker":"Carleen","startTime":1299.732892698553,"endTime":1299.792892698553,"body":"of"},{"speaker":"Carleen","startTime":1299.792892698553,"endTime":1299.9428926985531,"body":"this"},{"speaker":"Carleen","startTime":1299.9428926985531,"endTime":1300.482892698553,"body":"project."},{"speaker":"Carleen","startTime":1300.572892698553,"endTime":1300.842892698553,"body":"And"},{"speaker":"Carleen","startTime":1300.8478926985529,"endTime":1301.052892698553,"body":"we,"},{"speaker":"Carleen","startTime":1301.052892698553,"endTime":1301.202892698553,"body":"we"},{"speaker":"Carleen","startTime":1301.202892698553,"endTime":1301.412892698553,"body":"can"},{"speaker":"Carleen","startTime":1301.412892698553,"endTime":1301.622892698553,"body":"put"},{"speaker":"Carleen","startTime":1301.622892698553,"endTime":1301.832892698553,"body":"them"},{"speaker":"Carleen","startTime":1301.832892698553,"endTime":1302.072892698553,"body":"in"},{"speaker":"Carleen","startTime":1302.072892698553,"endTime":1302.582892698553,"body":"as,"},{"speaker":"Carleen","startTime":1302.852892698553,"endTime":1302.9728926985529,"body":"a"},{"speaker":"Carleen","startTime":1302.9728926985529,"endTime":1303.392892698553,"body":"fast"},{"speaker":"Carleen","startTime":1303.392892698553,"endTime":1303.902892698553,"body":"follower,"},{"speaker":"Carleen","startTime":1303.9078926985528,"endTime":1304.5928926985528,"body":"SOW"},{"speaker":"Carleen","startTime":1304.5928926985528,"endTime":1304.7428926985529,"body":"to"},{"speaker":"Carleen","startTime":1304.7428926985529,"endTime":1305.2228926985529,"body":"release"},{"speaker":"Carleen","startTime":1305.252892698553,"endTime":1305.672892698553,"body":"quickly"},{"speaker":"Carleen","startTime":1305.672892698553,"endTime":1306.0328926985528,"body":"after"},{"speaker":"Carleen","startTime":1306.0328926985528,"endTime":1306.2428926985529,"body":"go"},{"speaker":"Carleen","startTime":1306.2428926985529,"endTime":1306.602892698553,"body":"live,"},{"speaker":"Carleen","startTime":1307.0128926985528,"endTime":1307.5528926985528,"body":"or,"},{"speaker":"Carleen","startTime":1307.6995593652196,"endTime":1307.8795593652196,"body":"we'll"},{"speaker":"Carleen","startTime":1307.8795593652196,"endTime":1308.0895593652194,"body":"put"},{"speaker":"Carleen","startTime":1308.0945593652195,"endTime":1308.2995593652195,"body":"them"},{"speaker":"Carleen","startTime":1308.3045593652196,"endTime":1308.7195593652195,"body":"in"},{"speaker":"Carleen","startTime":1308.8095593652197,"endTime":1309.2295593652195,"body":"phase"},{"speaker":"Carleen","startTime":1309.2295593652195,"endTime":1309.4395593652196,"body":"two."},{"speaker":"Carleen","startTime":1309.4395593652196,"endTime":1309.5595593652197,"body":"If"},{"speaker":"Carleen","startTime":1309.5595593652197,"endTime":1309.6495593652196,"body":"you"},{"speaker":"Carleen","startTime":1309.6495593652196,"endTime":1309.8895593652196,"body":"already"},{"speaker":"Carleen","startTime":1309.8895593652196,"endTime":1310.1595593652196,"body":"have"},{"speaker":"Carleen","startTime":1310.1595593652196,"endTime":1310.2195593652195,"body":"a"},{"speaker":"Carleen","startTime":1310.2195593652195,"endTime":1310.4895593652195,"body":"phase"},{"speaker":"Carleen","startTime":1310.4895593652195,"endTime":1310.9095593652196,"body":"two"},{"speaker":"Carleen","startTime":1311.3395593652194,"endTime":1311.9395593652196,"body":"planned,"},{"speaker":"Carleen","startTime":1312.2095593652195,"endTime":1312.4795593652195,"body":"there's"},{"speaker":"Carleen","startTime":1312.4845593652194,"endTime":1312.9595593652195,"body":"always"},{"speaker":"Carleen","startTime":1312.9595593652195,"endTime":1313.4395593652196,"body":"things"},{"speaker":"Carleen","startTime":1313.4395593652196,"endTime":1313.7395593652195,"body":"that"},{"speaker":"Carleen","startTime":1313.7395593652195,"endTime":1314.0695593652194,"body":"can"},{"speaker":"Carleen","startTime":1314.0695593652194,"endTime":1314.3695593652196,"body":"be."},{"speaker":"Carleen","startTime":1314.7762260318862,"endTime":1315.2862260318861,"body":"traded"},{"speaker":"Carleen","startTime":1315.4862260318862,"endTime":1315.836226031886,"body":"in"},{"speaker":"Carleen","startTime":1315.846226031886,"endTime":1316.0362260318861,"body":"and"},{"speaker":"Carleen","startTime":1316.086226031886,"endTime":1316.5662260318861,"body":"out"},{"speaker":"Carleen","startTime":1316.6362260318863,"endTime":1316.836226031886,"body":"and"},{"speaker":"Carleen","startTime":1316.836226031886,"endTime":1317.146226031886,"body":"things"},{"speaker":"Carleen","startTime":1317.146226031886,"endTime":1317.336226031886,"body":"that"},{"speaker":"Carleen","startTime":1317.336226031886,"endTime":1317.836226031886,"body":"can"},{"speaker":"Carleen","startTime":1318.1762260318862,"endTime":1318.9862260318862,"body":"adjust,"},{"speaker":"Carleen","startTime":1319.616226031886,"endTime":1319.9862260318862,"body":"but"},{"speaker":"Carleen","startTime":1320.0162260318862,"endTime":1320.226226031886,"body":"where"},{"speaker":"Carleen","startTime":1320.226226031886,"endTime":1320.356226031886,"body":"you"},{"speaker":"Carleen","startTime":1320.356226031886,"endTime":1320.5362260318861,"body":"get"},{"speaker":"Carleen","startTime":1320.5462260318861,"endTime":1320.856226031886,"body":"into"},{"speaker":"Carleen","startTime":1320.856226031886,"endTime":1321.2662260318862,"body":"trouble,"},{"speaker":"Carleen","startTime":1321.2662260318862,"endTime":1321.416226031886,"body":"and"},{"speaker":"Carleen","startTime":1321.416226031886,"endTime":1321.4862260318862,"body":"I"},{"speaker":"Carleen","startTime":1321.5162260318862,"endTime":1321.756225531886,"body":"think"},{"speaker":"Carleen","startTime":1321.756225531886,"endTime":1321.9162250318861,"body":"this"},{"speaker":"Carleen","startTime":1321.9262260318862,"endTime":1322.0862255318862,"body":"is"},{"speaker":"Carleen","startTime":1322.1462260318863,"endTime":1322.2962260318861,"body":"the"},{"speaker":"Carleen","startTime":1322.3062260318861,"endTime":1322.7962260318861,"body":"overall"},{"speaker":"Carleen","startTime":1322.8062260318861,"endTime":1323.1062260318863,"body":"theme"},{"speaker":"Carleen","startTime":1323.1162250318862,"endTime":1323.296225031886,"body":"is"},{"speaker":"Carleen","startTime":1323.486225031886,"endTime":1323.9762250318863,"body":"when"},{"speaker":"Carleen","startTime":1324.7162260318862,"endTime":1325.0562260318861,"body":"the"},{"speaker":"Carleen","startTime":1325.1062260318863,"endTime":1326.1162255318861,"body":"expectations"},{"speaker":"Carleen","startTime":1326.1162255318861,"endTime":1326.3562250318862,"body":"are"},{"speaker":"Carleen","startTime":1326.3562260318863,"endTime":1326.5262260318862,"body":"that"},{"speaker":"Carleen","startTime":1326.5262260318862,"endTime":1326.7362260318862,"body":"you"},{"speaker":"Carleen","startTime":1326.7562260318862,"endTime":1326.9662260318862,"body":"said,"},{"speaker":"Carleen","startTime":1326.9662260318862,"endTime":1327.2562260318862,"body":"yes,"},{"speaker":"Carleen","startTime":1327.2662260318862,"endTime":1327.8062260318861,"body":"ServiceNow"},{"speaker":"Carleen","startTime":1327.8162260318861,"endTime":1327.946226031886,"body":"could"},{"speaker":"Carleen","startTime":1327.956225031886,"endTime":1328.1762250318861,"body":"do"},{"speaker":"Carleen","startTime":1328.176226031886,"endTime":1328.4862260318862,"body":"that."},{"speaker":"Carleen","startTime":1328.5262260318862,"endTime":1328.7062260318862,"body":"And"},{"speaker":"Carleen","startTime":1328.736225031886,"endTime":1329.0162250318863,"body":"all"},{"speaker":"Carleen","startTime":1329.0162260318862,"endTime":1329.1562255318863,"body":"of"},{"speaker":"Carleen","startTime":1329.1562255318863,"endTime":1329.2662250318863,"body":"the"},{"speaker":"Carleen","startTime":1329.2662260318862,"endTime":1329.7262260318862,"body":"sudden"},{"speaker":"Carleen","startTime":1329.906226031886,"endTime":1330.156226031886,"body":"now,"},{"speaker":"Carleen","startTime":1330.156226031886,"endTime":1330.3962260318863,"body":"those"},{"speaker":"Carleen","startTime":1330.3962260318863,"endTime":1330.6462260318863,"body":"things"},{"speaker":"Carleen","startTime":1330.6462260318863,"endTime":1330.8762260318863,"body":"are"},{"speaker":"Carleen","startTime":1331.0962250318862,"endTime":1331.706225031886,"body":"immediately"},{"speaker":"Carleen","startTime":1331.706225031886,"endTime":1332.236225031886,"body":"included"},{"speaker":"Carleen","startTime":1332.2462260318862,"endTime":1332.4662260318862,"body":"and"},{"speaker":"Carleen","startTime":1332.4662260318862,"endTime":1332.8362260318863,"body":"nothing"},{"speaker":"Carleen","startTime":1332.8562260318863,"endTime":1333.096226031886,"body":"else"},{"speaker":"Carleen","startTime":1333.176226031886,"endTime":1333.7062260318862,"body":"changes."},{"speaker":"Carleen","startTime":1334.2662260318862,"endTime":1334.4662260318862,"body":"And"},{"speaker":"Carleen","startTime":1334.4662260318862,"endTime":1334.8062260318861,"body":"so"},{"speaker":"Carleen","startTime":1335.3362260318863,"endTime":1335.5562260318861,"body":"it's"},{"speaker":"Carleen","startTime":1335.5562260318861,"endTime":1335.8962260318863,"body":"really,"},{"speaker":"Carleen","startTime":1335.8962260318863,"endTime":1336.1662260318863,"body":"really"},{"speaker":"Carleen","startTime":1336.1662260318863,"endTime":1336.6662260318863,"body":"important"},{"speaker":"Carleen","startTime":1336.6862260318862,"endTime":1336.8962260318863,"body":"to"},{"speaker":"Carleen","startTime":1336.9262260318862,"endTime":1337.4762260318862,"body":"address"},{"speaker":"Carleen","startTime":1337.5662260318863,"endTime":1337.9762260318862,"body":"those"},{"speaker":"Carleen","startTime":1338.0862260318863,"endTime":1338.4662260318862,"body":"early"},{"speaker":"Carleen","startTime":1338.4662260318862,"endTime":1338.8562260318863,"body":"on."},{"speaker":"Carleen","startTime":1339.0644595919769,"endTime":1339.3212260318862,"body":"very"},{"speaker":"Carleen","startTime":1339.3212260318862,"endTime":1339.7512260318863,"body":"important"},{"speaker":"Carleen","startTime":1339.7512260318863,"endTime":1340.1212260318862,"body":"person"},{"speaker":"Carleen","startTime":1340.1212260318862,"endTime":1340.281226031886,"body":"to"},{"speaker":"Carleen","startTime":1340.281226031886,"endTime":1340.721226031886,"body":"me"},{"speaker":"Carleen","startTime":1340.951226031886,"endTime":1341.2112260318863,"body":"told"},{"speaker":"Carleen","startTime":1341.2112260318863,"endTime":1341.3412260318862,"body":"me"},{"speaker":"Carleen","startTime":1341.3412260318862,"endTime":1341.4612260318863,"body":"at"},{"speaker":"Carleen","startTime":1341.4612260318863,"endTime":1341.6512260318862,"body":"one"},{"speaker":"Carleen","startTime":1341.6512260318862,"endTime":1341.9212260318861,"body":"point"},{"speaker":"Carleen","startTime":1341.951226031886,"endTime":1342.261226031886,"body":"that"},{"speaker":"Carleen","startTime":1342.301226031886,"endTime":1342.6912260318863,"body":"bad"},{"speaker":"Carleen","startTime":1342.6912260318863,"endTime":1343.031226031886,"body":"news"},{"speaker":"Carleen","startTime":1343.0612260318862,"endTime":1343.301226031886,"body":"does"},{"speaker":"Carleen","startTime":1343.301226031886,"endTime":1343.5812260318862,"body":"not"},{"speaker":"Carleen","startTime":1343.6112260318862,"endTime":1343.8612260318862,"body":"get"},{"speaker":"Carleen","startTime":1343.8612260318862,"endTime":1344.1112260318862,"body":"better"},{"speaker":"Carleen","startTime":1344.1112260318862,"endTime":1344.2712260318863,"body":"with"},{"speaker":"Carleen","startTime":1344.281226031886,"endTime":1344.6312260318862,"body":"age."},{"speaker":"Carleen","startTime":1344.6412260318862,"endTime":1344.781226031886,"body":"It's"},{"speaker":"Carleen","startTime":1344.8212260318862,"endTime":1345.051226031886,"body":"like"},{"speaker":"Carleen","startTime":1345.051226031886,"endTime":1345.4312260318861,"body":"stinky"},{"speaker":"Carleen","startTime":1345.4312260318861,"endTime":1345.8112260318862,"body":"cheese"},{"speaker":"Duke","startTime":1346.3162260318863,"endTime":1346.4762260318862,"body":"Uh"},{"speaker":"CJ","startTime":1346.806326031886,"endTime":1348.170286031886,"body":"Heh,"},{"speaker":"Carleen","startTime":1348.1812250318862,"endTime":1348.4312250318862,"body":"here"},{"speaker":"Carleen","startTime":1348.4312250318862,"endTime":1348.5212250318862,"body":"and"},{"speaker":"Carleen","startTime":1348.5213250318861,"endTime":1349.1711260318862,"body":"stinkier,"},{"speaker":"Carleen","startTime":1349.1712260318861,"endTime":1349.511226031886,"body":"and"},{"speaker":"Carleen","startTime":1349.8512260318862,"endTime":1350.0912260318862,"body":"it's"},{"speaker":"Carleen","startTime":1350.1012260318862,"endTime":1350.3412255318863,"body":"not"},{"speaker":"Carleen","startTime":1350.3412255318863,"endTime":1350.4512250318862,"body":"going"},{"speaker":"Carleen","startTime":1350.451226031886,"endTime":1350.5212260318863,"body":"to"},{"speaker":"Carleen","startTime":1350.5212260318863,"endTime":1350.721226031886,"body":"get"},{"speaker":"Carleen","startTime":1350.781226031886,"endTime":1351.531226031886,"body":"easier"},{"speaker":"Carleen","startTime":1351.9412260318863,"endTime":1352.1612260318861,"body":"to"},{"speaker":"Carleen","startTime":1352.1612260318861,"endTime":1352.6212260318862,"body":"deliver"},{"speaker":"Carleen","startTime":1352.6212260318862,"endTime":1352.8912260318862,"body":"bad"},{"speaker":"Carleen","startTime":1352.8912260318862,"endTime":1353.1712260318864,"body":"news."},{"speaker":"Carleen","startTime":1353.4112260318861,"endTime":1353.5912260318862,"body":"It's"},{"speaker":"Carleen","startTime":1353.6212260318862,"endTime":1353.9312260318861,"body":"only"},{"speaker":"Carleen","startTime":1353.9312260318861,"endTime":1354.0812260318862,"body":"going"},{"speaker":"Carleen","startTime":1354.0812260318862,"endTime":1354.1612260318861,"body":"to"},{"speaker":"Carleen","startTime":1354.1612260318861,"endTime":1354.3912260318862,"body":"get"},{"speaker":"Carleen","startTime":1354.3912260318862,"endTime":1354.721226031886,"body":"worse"},{"speaker":"Carleen","startTime":1354.7512250318862,"endTime":1355.1012250318863,"body":"because"},{"speaker":"Carleen","startTime":1355.1112260318862,"endTime":1355.451226031886,"body":"likely"},{"speaker":"Carleen","startTime":1355.451226031886,"endTime":1355.6612255318862,"body":"that"},{"speaker":"Carleen","startTime":1355.6612255318862,"endTime":1355.8912250318863,"body":"news"},{"speaker":"Carleen","startTime":1355.9012250318863,"endTime":1356.0412250318864,"body":"is"},{"speaker":"Carleen","startTime":1356.0412260318863,"endTime":1356.1912260318863,"body":"going"},{"speaker":"Carleen","startTime":1356.1912260318863,"endTime":1356.2512255318861,"body":"to"},{"speaker":"Carleen","startTime":1356.2512255318861,"endTime":1356.5412250318864,"body":"get"},{"speaker":"Carleen","startTime":1356.5413250318861,"endTime":1357.041225531886,"body":"stinkier"},{"speaker":"Carleen","startTime":1357.041225531886,"endTime":1357.541126031886,"body":"and"},{"speaker":"Carleen","startTime":1357.5412260318863,"endTime":1358.0612260318862,"body":"stinkier."},{"speaker":"Carleen","startTime":1358.5512260318862,"endTime":1358.8912260318862,"body":"So"},{"speaker":"Carleen","startTime":1359.701226031886,"endTime":1359.8612260318862,"body":"if"},{"speaker":"Carleen","startTime":1359.8912260318862,"endTime":1360.2912260318863,"body":"you"},{"speaker":"Carleen","startTime":1360.3412260318862,"endTime":1360.6212260318862,"body":"are"},{"speaker":"Carleen","startTime":1360.6612260318861,"endTime":1361.1612260318861,"body":"honest"},{"speaker":"Carleen","startTime":1361.2112260318863,"endTime":1361.741226031886,"body":"and."},{"speaker":"Carleen","startTime":1361.951226031886,"endTime":1362.201226031886,"body":"you"},{"speaker":"Carleen","startTime":1362.211226031886,"endTime":1362.6312260318862,"body":"have"},{"speaker":"Carleen","startTime":1362.701226031886,"endTime":1362.841226031886,"body":"a"},{"speaker":"Carleen","startTime":1362.841226031886,"endTime":1363.1812260318861,"body":"good"},{"speaker":"Carleen","startTime":1363.1812260318861,"endTime":1364.0012260318863,"body":"partnership"},{"speaker":"Carleen","startTime":1364.031226031886,"endTime":1364.321226031886,"body":"with"},{"speaker":"Carleen","startTime":1364.321226031886,"endTime":1364.481226031886,"body":"your"},{"speaker":"Carleen","startTime":1364.491226031886,"endTime":1365.0012260318863,"body":"customer,"},{"speaker":"Carleen","startTime":1365.0012260318863,"endTime":1365.0812260318862,"body":"or"},{"speaker":"Carleen","startTime":1365.0812260318862,"endTime":1365.281226031886,"body":"your"},{"speaker":"Carleen","startTime":1365.321226031886,"endTime":1365.741226031886,"body":"customer"},{"speaker":"Carleen","startTime":1365.741226031886,"endTime":1365.9212260318861,"body":"has"},{"speaker":"Carleen","startTime":1365.9212260318861,"endTime":1365.961226031886,"body":"a"},{"speaker":"Carleen","startTime":1365.961226031886,"endTime":1366.1412260318862,"body":"good"},{"speaker":"Carleen","startTime":1366.1412260318862,"endTime":1366.6512260318862,"body":"partnership"},{"speaker":"Carleen","startTime":1366.6612260318861,"endTime":1366.781226031886,"body":"with"},{"speaker":"Carleen","startTime":1366.8612260318862,"endTime":1367.0812260318862,"body":"the"},{"speaker":"Carleen","startTime":1367.0812260318862,"endTime":1367.511226031886,"body":"vendor"},{"speaker":"Carleen","startTime":1367.511226031886,"endTime":1367.6812260318861,"body":"and,"},{"speaker":"Carleen","startTime":1367.9245593652197,"endTime":1368.3145593652196,"body":"then"},{"speaker":"Carleen","startTime":1368.4945593652194,"endTime":1368.9645593652197,"body":"having"},{"speaker":"Carleen","startTime":1368.9645593652197,"endTime":1369.2545593652196,"body":"those"},{"speaker":"Carleen","startTime":1369.2645593652196,"endTime":1370.0945593652195,"body":"conversations,"},{"speaker":"Carleen","startTime":1370.1245583652196,"endTime":1370.4445583652196,"body":"even"},{"speaker":"Carleen","startTime":1370.4445593652197,"endTime":1370.6345593652197,"body":"if"},{"speaker":"Carleen","startTime":1370.6345593652197,"endTime":1370.9445593652197,"body":"they"},{"speaker":"Carleen","startTime":1371.0045583652195,"endTime":1371.1645583652196,"body":"are"},{"speaker":"Carleen","startTime":1371.1645583652196,"endTime":1371.4745583652195,"body":"not"},{"speaker":"Carleen","startTime":1371.4745593652194,"endTime":1371.7145593652197,"body":"good"},{"speaker":"Carleen","startTime":1371.7145593652197,"endTime":1372.0645593652196,"body":"news,"},{"speaker":"Carleen","startTime":1372.3428790931107,"endTime":1372.7528790931106,"body":"becomes"},{"speaker":"Carleen","startTime":1372.7828780931106,"endTime":1373.3228780931108,"body":"easier."},{"speaker":"Carleen","startTime":1373.5795447597773,"endTime":1373.8195447597775,"body":"It's"},{"speaker":"Carleen","startTime":1373.8295447597773,"endTime":1374.1595447597772,"body":"not"},{"speaker":"Carleen","startTime":1374.1695457597773,"endTime":1374.6495457597773,"body":"that"},{"speaker":"Carleen","startTime":1374.6728780931107,"endTime":1374.9928780931107,"body":"1"},{"speaker":"Carleen","startTime":1374.9928780931107,"endTime":1375.5028780931107,"body":"side"},{"speaker":"Carleen","startTime":1375.5128780931107,"endTime":1375.7128780931107,"body":"or"},{"speaker":"Carleen","startTime":1375.7128790931108,"endTime":1376.2628790931105,"body":"another"},{"speaker":"Carleen","startTime":1376.3028790931107,"endTime":1376.5528790931107,"body":"is"},{"speaker":"Carleen","startTime":1376.6328790931107,"endTime":1376.8328785931105,"body":"all"},{"speaker":"Carleen","startTime":1376.8328785931105,"endTime":1376.8728780931108,"body":"of"},{"speaker":"Carleen","startTime":1376.9028790931109,"endTime":1376.9628790931108,"body":"a"},{"speaker":"Carleen","startTime":1376.9628790931108,"endTime":1377.3228790931107,"body":"sudden"},{"speaker":"Carleen","startTime":1377.356212426444,"endTime":1377.7662124264439,"body":"trying"},{"speaker":"Carleen","startTime":1377.7662124264439,"endTime":1377.9662124264441,"body":"to"},{"speaker":"Carleen","startTime":1378.006212426444,"endTime":1378.366212426444,"body":"tank"},{"speaker":"Carleen","startTime":1378.376212426444,"endTime":1378.506212426444,"body":"the"},{"speaker":"Carleen","startTime":1378.506212426444,"endTime":1379.136212426444,"body":"project."},{"speaker":"Carleen","startTime":1379.4628790931108,"endTime":1379.7228790931108,"body":"It's"},{"speaker":"Carleen","startTime":1379.9428790931108,"endTime":1380.2428790931108,"body":"that"},{"speaker":"Carleen","startTime":1380.286212426444,"endTime":1380.6662124264442,"body":"what"},{"speaker":"Carleen","startTime":1380.8162124264443,"endTime":1381.0462124264443,"body":"do"},{"speaker":"Carleen","startTime":1381.0462124264443,"endTime":1381.266212426444,"body":"we"},{"speaker":"Carleen","startTime":1381.266212426444,"endTime":1381.5262124264443,"body":"need"},{"speaker":"Carleen","startTime":1381.5262124264443,"endTime":1381.6362124264442,"body":"to"},{"speaker":"Carleen","startTime":1381.6862124264442,"endTime":1382.076212426444,"body":"agree"},{"speaker":"Carleen","startTime":1382.076212426444,"endTime":1382.2462124264441,"body":"on"},{"speaker":"Carleen","startTime":1382.2462124264441,"endTime":1382.826212426444,"body":"here"},{"speaker":"Carleen","startTime":1383.4762124264441,"endTime":1383.6862124264442,"body":"in"},{"speaker":"Carleen","startTime":1383.6862124264442,"endTime":1383.9362124264442,"body":"order"},{"speaker":"Carleen","startTime":1383.9362124264442,"endTime":1384.1062124264442,"body":"to"},{"speaker":"Carleen","startTime":1384.116212426444,"endTime":1384.4462124264442,"body":"be"},{"speaker":"Carleen","startTime":1384.4762124264441,"endTime":1385.2362124264441,"body":"successful?"},{"speaker":"Carleen","startTime":1385.236312426444,"endTime":1385.4961124264441,"body":"Yeah."},{"speaker":"CJ","startTime":1386.426211426444,"endTime":1386.796211426444,"body":"Yeah,"},{"speaker":"CJ","startTime":1386.936211426444,"endTime":1387.3162114264442,"body":"I"},{"speaker":"CJ","startTime":1387.316212426444,"endTime":1387.566212426444,"body":"like"},{"speaker":"CJ","startTime":1387.566212426444,"endTime":1387.826212426444,"body":"that."},{"speaker":"CJ","startTime":1387.826212426444,"endTime":1388.006212426444,"body":"What,"},{"speaker":"CJ","startTime":1388.026212426444,"endTime":1388.1962124264442,"body":"what"},{"speaker":"CJ","startTime":1388.2062124264442,"endTime":1388.266212426444,"body":"do"},{"speaker":"CJ","startTime":1388.266212426444,"endTime":1388.396212426444,"body":"we"},{"speaker":"CJ","startTime":1388.396212426444,"endTime":1388.636212426444,"body":"need"},{"speaker":"CJ","startTime":1388.636212426444,"endTime":1388.776212426444,"body":"to"},{"speaker":"CJ","startTime":1388.776212426444,"endTime":1389.116212426444,"body":"agree"},{"speaker":"CJ","startTime":1389.116212426444,"endTime":1389.276212426444,"body":"on"},{"speaker":"CJ","startTime":1389.276212426444,"endTime":1389.416212426444,"body":"here"},{"speaker":"CJ","startTime":1389.516212426444,"endTime":1389.7162124264441,"body":"in"},{"speaker":"CJ","startTime":1389.7162124264441,"endTime":1389.9562124264442,"body":"order"},{"speaker":"CJ","startTime":1389.9562124264442,"endTime":1390.036212426444,"body":"to"},{"speaker":"CJ","startTime":1390.076212426444,"endTime":1390.2462124264441,"body":"be"},{"speaker":"CJ","startTime":1390.2462124264441,"endTime":1391.026212426444,"body":"successful?"},{"speaker":"CJ","startTime":1391.4562124264442,"endTime":1391.7062124264442,"body":"Uh,"},{"speaker":"CJ","startTime":1391.7062124264442,"endTime":1391.9462124264442,"body":"one"},{"speaker":"CJ","startTime":1391.9462124264442,"endTime":1392.046212426444,"body":"of"},{"speaker":"CJ","startTime":1392.046212426444,"endTime":1392.2262124264441,"body":"the"},{"speaker":"CJ","startTime":1392.4862124264441,"endTime":1392.596212426444,"body":"things"},{"speaker":"CJ","startTime":1392.596212426444,"endTime":1392.776212426444,"body":"that"},{"speaker":"CJ","startTime":1392.796212426444,"endTime":1392.9362124264442,"body":"I"},{"speaker":"CJ","startTime":1392.9362124264442,"endTime":1393.1762124264442,"body":"try"},{"speaker":"CJ","startTime":1393.1762124264442,"endTime":1393.256212426444,"body":"to"},{"speaker":"CJ","startTime":1393.256212426444,"endTime":1393.546212426444,"body":"agree"},{"speaker":"CJ","startTime":1393.546212426444,"endTime":1393.6662124264442,"body":"on"},{"speaker":"CJ","startTime":1393.6662124264442,"endTime":1393.856212426444,"body":"with"},{"speaker":"CJ","startTime":1393.856212426444,"endTime":1393.9862124264441,"body":"my"},{"speaker":"CJ","startTime":1393.9862124264441,"endTime":1394.3962124264442,"body":"clients"},{"speaker":"CJ","startTime":1394.3962124264442,"endTime":1394.6762124264442,"body":"before"},{"speaker":"CJ","startTime":1394.6762124264442,"endTime":1394.776212426444,"body":"we"},{"speaker":"CJ","startTime":1394.776212426444,"endTime":1395.076212426444,"body":"start"},{"speaker":"CJ","startTime":1395.076212426444,"endTime":1395.1562124264442,"body":"the"},{"speaker":"CJ","startTime":1395.1562124264442,"endTime":1395.6462124264442,"body":"project"},{"speaker":"CJ","startTime":1395.6462124264442,"endTime":1395.766212426444,"body":"is"},{"speaker":"CJ","startTime":1395.766212426444,"endTime":1396.006212426444,"body":"that"},{"speaker":"CJ","startTime":1396.016212426444,"endTime":1396.4462124264442,"body":"scope"},{"speaker":"CJ","startTime":1396.4662124264441,"endTime":1396.756212426444,"body":"creep"},{"speaker":"CJ","startTime":1396.7962114264442,"endTime":1397.3362114264442,"body":"kills"},{"speaker":"CJ","startTime":1397.356212426444,"endTime":1398.1162124264442,"body":"projects."},{"speaker":"CJ","startTime":1398.6062124264442,"endTime":1398.9862124264441,"body":"Right."},{"speaker":"CJ","startTime":1399.036212426444,"endTime":1399.0562124264443,"body":"Um,"},{"speaker":"CJ","startTime":1399.9262124264442,"endTime":1400.0662124264443,"body":"We"},{"speaker":"CJ","startTime":1400.0662124264443,"endTime":1400.276212426444,"body":"don't"},{"speaker":"CJ","startTime":1400.3262124264443,"endTime":1400.6262124264442,"body":"want"},{"speaker":"CJ","startTime":1400.6262124264442,"endTime":1400.8262124264443,"body":"to"},{"speaker":"CJ","startTime":1400.8562124264442,"endTime":1401.1962124264442,"body":"add"},{"speaker":"CJ","startTime":1401.2062124264442,"endTime":1401.8862124264442,"body":"anything"},{"speaker":"CJ","startTime":1401.8962124264442,"endTime":1402.3962124264442,"body":"additional"},{"speaker":"CJ","startTime":1402.3962124264442,"endTime":1402.5462124264443,"body":"to"},{"speaker":"CJ","startTime":1402.5462124264443,"endTime":1402.7262124264441,"body":"this"},{"speaker":"CJ","startTime":1402.7462124264441,"endTime":1403.4462124264442,"body":"project."},{"speaker":"CJ","startTime":1403.536212426444,"endTime":1404.376212426444,"body":"before"},{"speaker":"CJ","startTime":1404.556212426444,"endTime":1404.856212426444,"body":"we"},{"speaker":"CJ","startTime":1404.8862124264442,"endTime":1405.1462124264442,"body":"can"},{"speaker":"CJ","startTime":1405.4062124264442,"endTime":1405.6762124264442,"body":"release"},{"speaker":"CJ","startTime":1405.6762124264442,"endTime":1405.806212426444,"body":"the"},{"speaker":"CJ","startTime":1405.806212426444,"endTime":1406.1362124264442,"body":"things"},{"speaker":"CJ","startTime":1406.1362124264442,"endTime":1406.296212426444,"body":"that"},{"speaker":"CJ","startTime":1406.296212426444,"endTime":1406.4162124264442,"body":"you"},{"speaker":"CJ","startTime":1406.4162124264442,"endTime":1406.806212426444,"body":"actually"},{"speaker":"CJ","startTime":1406.806212426444,"endTime":1407.1162124264442,"body":"want."},{"speaker":"CJ","startTime":1407.2995457597774,"endTime":1407.5195457597774,"body":"And"},{"speaker":"CJ","startTime":1407.5195457597774,"endTime":1407.6595457597773,"body":"like"},{"speaker":"CJ","startTime":1407.6595457597773,"endTime":1407.7595457597772,"body":"you"},{"speaker":"CJ","startTime":1407.7595457597772,"endTime":1407.9495457597773,"body":"said,"},{"speaker":"CJ","startTime":1408.1862114264438,"endTime":1408.376211426444,"body":"if"},{"speaker":"CJ","startTime":1408.3762124264438,"endTime":1408.5262124264439,"body":"it's"},{"speaker":"CJ","startTime":1408.5262124264439,"endTime":1408.5962119264439,"body":"a"},{"speaker":"CJ","startTime":1408.5962119264439,"endTime":1408.9462114264438,"body":"heart"},{"speaker":"CJ","startTime":1408.966212426444,"endTime":1409.646212426444,"body":"necessity,"},{"speaker":"CJ","startTime":1409.8162124264436,"endTime":1409.9562124264437,"body":"then"},{"speaker":"CJ","startTime":1409.9662124264437,"endTime":1410.2262124264437,"body":"we"},{"speaker":"CJ","startTime":1410.2262124264437,"endTime":1410.4162124264437,"body":"do"},{"speaker":"CJ","startTime":1410.4162134264436,"endTime":1410.5762134264437,"body":"have"},{"speaker":"CJ","startTime":1410.5862114264437,"endTime":1410.6962114264436,"body":"to"},{"speaker":"CJ","startTime":1410.6962114264436,"endTime":1410.8162114264437,"body":"do"},{"speaker":"CJ","startTime":1410.8162124264436,"endTime":1410.9662124264437,"body":"that"},{"speaker":"CJ","startTime":1410.9662124264437,"endTime":1411.2262124264437,"body":"horse"},{"speaker":"CJ","startTime":1411.2362124264437,"endTime":1411.5662124264436,"body":"trading."},{"speaker":"CJ","startTime":1411.5662124264436,"endTime":1411.8762124264438,"body":"Well,"},{"speaker":"CJ","startTime":1412.3662114264437,"endTime":1412.4562114264436,"body":"I"},{"speaker":"CJ","startTime":1412.4562124264437,"endTime":1412.7862119264437,"body":"dropped"},{"speaker":"CJ","startTime":1412.7862119264437,"endTime":1413.0462114264437,"body":"this"},{"speaker":"CJ","startTime":1413.0463114264437,"endTime":1413.2312616764436,"body":"out"},{"speaker":"CJ","startTime":1413.2312616764436,"endTime":1413.4162119264436,"body":"and"},{"speaker":"CJ","startTime":1413.4162119264436,"endTime":1413.6011621764435,"body":"we're"},{"speaker":"CJ","startTime":1413.6011621764437,"endTime":1413.7861124264437,"body":"going"},{"speaker":"CJ","startTime":1413.7862124264436,"endTime":1413.8062124264436,"body":"to"},{"speaker":"CJ","startTime":1413.8762124264438,"endTime":1414.2062124264437,"body":"add"},{"speaker":"CJ","startTime":1414.2062124264437,"endTime":1414.5362124264436,"body":"this,"},{"speaker":"CJ","startTime":1414.8062124264436,"endTime":1414.9362124264437,"body":"but"},{"speaker":"CJ","startTime":1414.9362124264437,"endTime":1415.0962124264436,"body":"then"},{"speaker":"CJ","startTime":1415.0962124264436,"endTime":1415.1562124264437,"body":"I"},{"speaker":"CJ","startTime":1415.1562124264437,"endTime":1415.4762124264437,"body":"also"},{"speaker":"CJ","startTime":1415.4762124264437,"endTime":1415.6562124264437,"body":"let"},{"speaker":"CJ","startTime":1415.6562124264437,"endTime":1415.8062124264436,"body":"them"},{"speaker":"CJ","startTime":1415.8062124264436,"endTime":1415.9362124264437,"body":"know"},{"speaker":"CJ","startTime":1415.9362124264437,"endTime":1416.0662124264436,"body":"that,"},{"speaker":"CJ","startTime":1416.0662124264436,"endTime":1416.2862124264436,"body":"Hey,"},{"speaker":"CJ","startTime":1416.3262124264436,"endTime":1416.6062124264438,"body":"then"},{"speaker":"CJ","startTime":1416.6362124264438,"endTime":1416.9662124264437,"body":"there's"},{"speaker":"CJ","startTime":1416.9662124264437,"endTime":1417.0062124264437,"body":"a"},{"speaker":"CJ","startTime":1417.0062124264437,"endTime":1417.1962124264437,"body":"little"},{"speaker":"CJ","startTime":1417.1962124264437,"endTime":1417.3062124264436,"body":"bit"},{"speaker":"CJ","startTime":1417.3062124264436,"endTime":1417.4062124264437,"body":"of"},{"speaker":"CJ","startTime":1417.4062124264437,"endTime":1417.7462124264437,"body":"buffer"},{"speaker":"CJ","startTime":1417.7462124264437,"endTime":1417.9662124264437,"body":"here"},{"speaker":"CJ","startTime":1417.9662124264437,"endTime":1418.2062124264437,"body":"too,"},{"speaker":"CJ","startTime":1418.2062124264437,"endTime":1418.3462124264436,"body":"that"},{"speaker":"CJ","startTime":1418.3462124264436,"endTime":1418.5562124264436,"body":"needs"},{"speaker":"CJ","startTime":1418.5562124264436,"endTime":1418.6462124264438,"body":"to"},{"speaker":"CJ","startTime":1418.6462124264438,"endTime":1418.8462124264436,"body":"go"},{"speaker":"CJ","startTime":1418.8462124264436,"endTime":1419.0862124264436,"body":"in."},{"speaker":"CJ","startTime":1419.486212426444,"endTime":1419.6862124264437,"body":"Because"},{"speaker":"CJ","startTime":1419.6962124264435,"endTime":1420.0462124264438,"body":"now"},{"speaker":"CJ","startTime":1420.0462124264438,"endTime":1420.2662124264436,"body":"you're"},{"speaker":"CJ","startTime":1420.2762124264439,"endTime":1420.8062124264436,"body":"asking"},{"speaker":"CJ","startTime":1420.8462124264436,"endTime":1421.2262124264437,"body":"for"},{"speaker":"CJ","startTime":1421.2462124264437,"endTime":1421.3862124264435,"body":"a"},{"speaker":"CJ","startTime":1421.3862124264435,"endTime":1421.8462124264436,"body":"different"},{"speaker":"CJ","startTime":1421.8562124264438,"endTime":1422.5762124264436,"body":"project"},{"speaker":"CJ","startTime":1422.7462124264437,"endTime":1422.9462124264437,"body":"than"},{"speaker":"CJ","startTime":1422.9462124264437,"endTime":1423.0762124264438,"body":"we"},{"speaker":"CJ","startTime":1423.0762124264438,"endTime":1423.5762124264438,"body":"prepared"},{"speaker":"CJ","startTime":1423.5862124264438,"endTime":1423.9962124264437,"body":"for,"},{"speaker":"CJ","startTime":1424.8062124264436,"endTime":1425.1862124264437,"body":"right?"},{"speaker":"Carleen","startTime":1425.3062124264436,"endTime":1425.5462124264438,"body":"Yeah,"},{"speaker":"Carleen","startTime":1425.5462124264438,"endTime":1425.7262124264437,"body":"and"},{"speaker":"Carleen","startTime":1425.7262124264437,"endTime":1425.9362124264437,"body":"that's"},{"speaker":"Carleen","startTime":1425.9362124264437,"endTime":1426.0262124264439,"body":"a"},{"speaker":"Carleen","startTime":1426.0262124264439,"endTime":1426.3162124264438,"body":"really"},{"speaker":"Carleen","startTime":1426.3162124264438,"endTime":1426.6162124264438,"body":"good,"},{"speaker":"Carleen","startTime":1426.6462124264438,"endTime":1426.9962124264437,"body":"point"},{"speaker":"Carleen","startTime":1427.0362124264436,"endTime":1427.2062124264437,"body":"to"},{"speaker":"Carleen","startTime":1427.2062124264437,"endTime":1427.8762124264438,"body":"pause,"},{"speaker":"Carleen","startTime":1427.9528790931104,"endTime":1428.4028790931106,"body":"as"},{"speaker":"Carleen","startTime":1429.1178790931108,"endTime":1429.3178790931106,"body":"You"},{"speaker":"Carleen","startTime":1429.3178790931106,"endTime":1429.5478790931106,"body":"know,"},{"speaker":"Carleen","startTime":1429.5778790931106,"endTime":1429.6478790931105,"body":"I"},{"speaker":"Carleen","startTime":1429.6478790931105,"endTime":1429.8278790931106,"body":"mean,"},{"speaker":"Carleen","startTime":1429.8378790931106,"endTime":1429.9878790931107,"body":"you"},{"speaker":"Carleen","startTime":1429.9878790931107,"endTime":1430.2178790931107,"body":"guys"},{"speaker":"Carleen","startTime":1430.2178790931107,"endTime":1430.7478790931107,"body":"essentially"},{"speaker":"Carleen","startTime":1430.7478790931107,"endTime":1431.0178790931107,"body":"serve"},{"speaker":"Carleen","startTime":1431.0178790931107,"endTime":1431.1378790931108,"body":"as"},{"speaker":"Carleen","startTime":1431.1378790931108,"endTime":1431.2678790931107,"body":"your"},{"speaker":"Carleen","startTime":1431.2678790931107,"endTime":1431.6878790931105,"body":"own"},{"speaker":"Carleen","startTime":1431.9378790931105,"endTime":1432.4778790931105,"body":"PMs,"},{"speaker":"Carleen","startTime":1432.4778790931105,"endTime":1432.5378790931106,"body":"your"},{"speaker":"Carleen","startTime":1432.5378790931106,"endTime":1432.6678790931105,"body":"own"},{"speaker":"Carleen","startTime":1432.6678790931105,"endTime":1433.0678790931106,"body":"project"},{"speaker":"Carleen","startTime":1433.0678790931106,"endTime":1433.6878790931105,"body":"managers."},{"speaker":"Carleen","startTime":1434.0078790931107,"endTime":1434.1978790931107,"body":"I"},{"speaker":"Carleen","startTime":1434.1978790931107,"endTime":1434.8678790931108,"body":"fortunately"},{"speaker":"Carleen","startTime":1434.8678790931108,"endTime":1435.0278790931106,"body":"do"},{"speaker":"Carleen","startTime":1435.0278790931106,"endTime":1435.1978790931107,"body":"not"},{"speaker":"Carleen","startTime":1435.1978790931107,"endTime":1435.3778790931106,"body":"have"},{"speaker":"Carleen","startTime":1435.3778790931106,"endTime":1435.4578790931105,"body":"to"},{"speaker":"Carleen","startTime":1435.4578790931105,"endTime":1435.5478790931106,"body":"do"},{"speaker":"Carleen","startTime":1435.5479790931106,"endTime":1436.6277790931106,"body":"that"},{"speaker":"Carleen","startTime":1436.7078790931105,"endTime":1436.7478790931104,"body":"job."},{"speaker":"Carleen","startTime":1437.8878780931104,"endTime":1438.2778780931105,"body":"Not"},{"speaker":"Carleen","startTime":1438.2778790931106,"endTime":1438.3678790931106,"body":"one"},{"speaker":"Carleen","startTime":1438.3678790931106,"endTime":1438.3878790931105,"body":"of"},{"speaker":"Carleen","startTime":1438.3978790931105,"endTime":1438.8078790931104,"body":"my"},{"speaker":"Carleen","startTime":1438.8978790931105,"endTime":1439.3678790931106,"body":"fortes."},{"speaker":"Carleen","startTime":1440.1878790931105,"endTime":1440.4978790931104,"body":"Um,"},{"speaker":"Carleen","startTime":1440.4978790931104,"endTime":1440.6478790931105,"body":"and"},{"speaker":"Carleen","startTime":1440.6478790931105,"endTime":1440.7278790931105,"body":"I"},{"speaker":"Carleen","startTime":1440.7278790931105,"endTime":1440.9378790931105,"body":"do"},{"speaker":"Carleen","startTime":1440.9378790931105,"endTime":1441.2178785931105,"body":"love"},{"speaker":"Carleen","startTime":1441.2178785931105,"endTime":1441.3778780931107,"body":"my"},{"speaker":"Carleen","startTime":1441.3778790931106,"endTime":1441.7778790931106,"body":"engagement"},{"speaker":"Carleen","startTime":1441.7778790931106,"endTime":1442.2278790931105,"body":"managers"},{"speaker":"Carleen","startTime":1442.2278790931105,"endTime":1442.3378790931106,"body":"to"},{"speaker":"Carleen","startTime":1442.3378790931106,"endTime":1442.6178790931106,"body":"death."},{"speaker":"Carleen","startTime":1443.1178790931108,"endTime":1443.3578790931106,"body":"but"},{"speaker":"Carleen","startTime":1443.3578800931107,"endTime":1443.5278795931108,"body":"that's"},{"speaker":"Carleen","startTime":1443.5278795931108,"endTime":1443.6078790931106,"body":"a"},{"speaker":"Carleen","startTime":1443.6078800931107,"endTime":1443.7778795931108,"body":"really"},{"speaker":"Carleen","startTime":1443.7778795931108,"endTime":1444.2078790931107,"body":"important"},{"speaker":"Carleen","startTime":1444.3278800931107,"endTime":1444.7278800931108,"body":"moment"},{"speaker":"Carleen","startTime":1444.7478800931108,"endTime":1444.8878800931107,"body":"to"},{"speaker":"Carleen","startTime":1444.8878800931107,"endTime":1445.4478800931106,"body":"pause"},{"speaker":"Carleen","startTime":1445.7278800931108,"endTime":1446.0778800931107,"body":"and"},{"speaker":"Carleen","startTime":1446.0778800931107,"endTime":1446.8778800931107,"body":"review"},{"speaker":"Carleen","startTime":1447.5078800931108,"endTime":1447.6578800931106,"body":"the"},{"speaker":"Carleen","startTime":1447.6578800931106,"endTime":1448.0678800931107,"body":"original"},{"speaker":"Carleen","startTime":1448.2078800931108,"endTime":1448.3478800931107,"body":"scope"},{"speaker":"Carleen","startTime":1448.3478800931107,"endTime":1448.4978800931108,"body":"of"},{"speaker":"Carleen","startTime":1448.4978800931108,"endTime":1448.9378800931108,"body":"work."},{"speaker":"Carleen","startTime":1449.2128800931107,"endTime":1449.7028800931107,"body":"And"},{"speaker":"Carleen","startTime":1449.7528800931107,"endTime":1450.0628800931108,"body":"if"},{"speaker":"Carleen","startTime":1450.0928800931106,"endTime":1450.2328800931107,"body":"the,"},{"speaker":"Carleen","startTime":1450.2328800931107,"endTime":1450.6928800931107,"body":"now"},{"speaker":"Carleen","startTime":1450.6928800931107,"endTime":1450.8528800931108,"body":"the"},{"speaker":"Carleen","startTime":1450.8528800931108,"endTime":1451.3728800931108,"body":"new"},{"speaker":"Carleen","startTime":1451.4128800931107,"endTime":1451.9528800931107,"body":"plan"},{"speaker":"Carleen","startTime":1452.0728800931106,"endTime":1452.2728800931109,"body":"is"},{"speaker":"Carleen","startTime":1452.2728800931109,"endTime":1453.1628800931107,"body":"materially,"},{"speaker":"Carleen","startTime":1453.3228800931106,"endTime":1454.2128800931107,"body":"materially"},{"speaker":"Carleen","startTime":1454.2228800931107,"endTime":1454.9328800931107,"body":"changing"},{"speaker":"Carleen","startTime":1454.9428800931107,"endTime":1455.4828800931107,"body":"from"},{"speaker":"Carleen","startTime":1455.7428800931107,"endTime":1456.0628800931108,"body":"that"},{"speaker":"Carleen","startTime":1456.0628800931108,"endTime":1456.5228800931109,"body":"point,"},{"speaker":"Carleen","startTime":1457.0328800931106,"endTime":1457.4328800931107,"body":"even"},{"speaker":"Carleen","startTime":1457.4328800931107,"endTime":1457.6028800931108,"body":"if"},{"speaker":"Carleen","startTime":1457.6028800931108,"endTime":1457.7528800931107,"body":"you"},{"speaker":"Carleen","startTime":1457.7528800931107,"endTime":1458.1728800931105,"body":"plan"},{"speaker":"Carleen","startTime":1458.1728800931105,"endTime":1458.3328800931108,"body":"to"},{"speaker":"Carleen","startTime":1458.3428800931106,"endTime":1458.5628800931106,"body":"do"},{"speaker":"Carleen","startTime":1458.5728800931106,"endTime":1459.1228800931108,"body":"nothing"},{"speaker":"Carleen","startTime":1459.1328800931105,"endTime":1459.5028800931107,"body":"about"},{"speaker":"Carleen","startTime":1459.5128800931107,"endTime":1459.6628800931107,"body":"the"},{"speaker":"Carleen","startTime":1459.6728800931105,"endTime":1460.1628800931107,"body":"overall"},{"speaker":"Carleen","startTime":1460.1628800931107,"endTime":1460.4928800931107,"body":"price"},{"speaker":"Carleen","startTime":1460.4928800931107,"endTime":1460.6628800931107,"body":"of"},{"speaker":"Carleen","startTime":1460.6628800931107,"endTime":1460.7528800931107,"body":"the"},{"speaker":"Carleen","startTime":1460.7528800931107,"endTime":1461.3228800931106,"body":"project,"},{"speaker":"Carleen","startTime":1461.7228790931108,"endTime":1461.9728790931108,"body":"that's"},{"speaker":"Carleen","startTime":1461.9728790931108,"endTime":1462.1328790931107,"body":"when"},{"speaker":"Carleen","startTime":1462.1328800931105,"endTime":1462.2728800931106,"body":"I"},{"speaker":"Carleen","startTime":1462.2828800931106,"endTime":1462.4828800931107,"body":"kind"},{"speaker":"Carleen","startTime":1462.4828800931107,"endTime":1462.6328800931105,"body":"of"},{"speaker":"Carleen","startTime":1462.6328800931105,"endTime":1462.9028800931108,"body":"like,"},{"speaker":"Carleen","startTime":1462.9028800931108,"endTime":1463.1628800931107,"body":"raise"},{"speaker":"Carleen","startTime":1463.1628800931107,"endTime":1463.3828800931105,"body":"up"},{"speaker":"Carleen","startTime":1463.5695457597774,"endTime":1463.9195457597775,"body":"my"},{"speaker":"Carleen","startTime":1463.9195467597774,"endTime":1464.2495467597773,"body":"hand"},{"speaker":"Carleen","startTime":1464.2495467597773,"endTime":1464.3495467597772,"body":"to"},{"speaker":"Carleen","startTime":1464.3495467597772,"endTime":1464.6195467597774,"body":"my"},{"speaker":"Carleen","startTime":1464.6195467597774,"endTime":1465.1295462597773,"body":"engagement"},{"speaker":"Carleen","startTime":1465.1295462597773,"endTime":1465.3895457597773,"body":"manager"},{"speaker":"Carleen","startTime":1465.3895457597773,"endTime":1465.5095457597774,"body":"and"},{"speaker":"Carleen","startTime":1465.5095467597775,"endTime":1465.7195462597774,"body":"my"},{"speaker":"Carleen","startTime":1465.7195462597774,"endTime":1466.3195457597774,"body":"management"},{"speaker":"Carleen","startTime":1466.3295467597773,"endTime":1466.4495467597774,"body":"of"},{"speaker":"Carleen","startTime":1466.4495467597774,"endTime":1466.5995467597772,"body":"like,"},{"speaker":"Carleen","startTime":1466.5995467597772,"endTime":1466.8995467597774,"body":"hey,"},{"speaker":"Carleen","startTime":1467.1895467597774,"endTime":1467.4095467597774,"body":"we"},{"speaker":"Carleen","startTime":1467.4095477597775,"endTime":1467.6095477597773,"body":"need"},{"speaker":"Carleen","startTime":1467.6096477597775,"endTime":1467.7476077597776,"body":"to"},{"speaker":"Carleen","startTime":1467.7476077597776,"endTime":1467.8855677597776,"body":"try"},{"speaker":"Carleen","startTime":1467.8855677597776,"endTime":1468.0235277597776,"body":"to"},{"speaker":"Carleen","startTime":1468.0235277597776,"endTime":1468.1614877597774,"body":"get"},{"speaker":"Carleen","startTime":1468.1614877597774,"endTime":1468.2994477597774,"body":"a"},{"speaker":"Carleen","startTime":1468.2995477597774,"endTime":1468.9495477597775,"body":"0"},{"speaker":"Carleen","startTime":1468.9495477597775,"endTime":1469.3795477597773,"body":"change"},{"speaker":"Carleen","startTime":1469.3795477597773,"endTime":1469.6995477597775,"body":"order"},{"speaker":"Carleen","startTime":1469.6995477597775,"endTime":1470.0695477597774,"body":"here,"},{"speaker":"Carleen","startTime":1470.3495477597776,"endTime":1470.5595477597776,"body":"which"},{"speaker":"Carleen","startTime":1470.5595477597776,"endTime":1470.8595477597773,"body":"maybe"},{"speaker":"Carleen","startTime":1470.8595477597773,"endTime":1470.9995477597774,"body":"is"},{"speaker":"Carleen","startTime":1471.0095477597774,"endTime":1471.1895477597773,"body":"part"},{"speaker":"Carleen","startTime":1471.1895477597775,"endTime":1471.2095477597775,"body":"of"},{"speaker":"Carleen","startTime":1471.2095477597775,"endTime":1471.2295477597775,"body":"the"},{"speaker":"Carleen","startTime":1471.5595477597774,"endTime":1471.9195477597773,"body":"project"},{"speaker":"Carleen","startTime":1471.9195477597773,"endTime":1472.3395477597774,"body":"manager"},{"speaker":"Carleen","startTime":1472.3395477597774,"endTime":1472.6395477597775,"body":"mind"},{"speaker":"Carleen","startTime":1472.6395477597775,"endTime":1472.8195477597774,"body":"in,"},{"speaker":"Carleen","startTime":1472.9595477597775,"endTime":1473.1095477597773,"body":"in"},{"speaker":"Carleen","startTime":1473.1095477597773,"endTime":1473.2095477597775,"body":"my"},{"speaker":"Carleen","startTime":1473.2095477597775,"endTime":1473.5195477597774,"body":"head,"},{"speaker":"Carleen","startTime":1474.3645477597772,"endTime":1474.5745477597773,"body":"And"},{"speaker":"Carleen","startTime":1474.7445477597773,"endTime":1474.8745477597774,"body":"0"},{"speaker":"Carleen","startTime":1474.8745477597774,"endTime":1475.2445477597773,"body":"dollar"},{"speaker":"Carleen","startTime":1475.2445477597773,"endTime":1475.6045477597775,"body":"change"},{"speaker":"Carleen","startTime":1475.6045477597775,"endTime":1475.9645477597774,"body":"order"},{"speaker":"Carleen","startTime":1475.9834787325663,"endTime":1476.1512144264436,"body":"for"},{"speaker":"Carleen","startTime":1476.1512144264436,"endTime":1476.4412144264438,"body":"those"},{"speaker":"Carleen","startTime":1476.5712144264437,"endTime":1476.8112144264437,"body":"who"},{"speaker":"Carleen","startTime":1476.8212144264437,"endTime":1477.0612144264437,"body":"may"},{"speaker":"Carleen","startTime":1477.0612144264437,"endTime":1477.2112144264438,"body":"not"},{"speaker":"Carleen","startTime":1477.2312144264438,"endTime":1477.6812144264438,"body":"understand"},{"speaker":"Carleen","startTime":1477.6812144264438,"endTime":1477.8612144264437,"body":"that"},{"speaker":"Carleen","startTime":1477.8912144264439,"endTime":1478.2312144264438,"body":"means"},{"speaker":"Carleen","startTime":1478.4012144264436,"endTime":1478.601214426444,"body":"you're"},{"speaker":"Carleen","startTime":1478.6412144264439,"endTime":1479.2812144264437,"body":"amending"},{"speaker":"Carleen","startTime":1479.2912144264437,"endTime":1479.4212144264436,"body":"the"},{"speaker":"Carleen","startTime":1479.4212144264436,"endTime":1480.1712144264436,"body":"contract"},{"speaker":"Carleen","startTime":1480.9312144264438,"endTime":1481.1512144264439,"body":"and"},{"speaker":"Carleen","startTime":1481.1512144264439,"endTime":1481.271214426444,"body":"it"},{"speaker":"Carleen","startTime":1481.271214426444,"endTime":1481.4512144264438,"body":"is"},{"speaker":"Carleen","startTime":1481.4512144264438,"endTime":1481.581214426444,"body":"a"},{"speaker":"Carleen","startTime":1481.581214426444,"endTime":1481.8612144264437,"body":"new,"},{"speaker":"Carleen","startTime":1481.8812144264436,"endTime":1482.3812144264436,"body":"basically"},{"speaker":"Carleen","startTime":1482.3812144264436,"endTime":1482.4312139264437,"body":"a"},{"speaker":"Carleen","startTime":1482.4312139264437,"endTime":1482.661213426444,"body":"new"},{"speaker":"Carleen","startTime":1482.6612144264438,"endTime":1483.041214426444,"body":"legal"},{"speaker":"Carleen","startTime":1483.041214426444,"endTime":1483.4912144264438,"body":"binding"},{"speaker":"Carleen","startTime":1483.4912144264438,"endTime":1483.9612144264438,"body":"contract"},{"speaker":"Carleen","startTime":1483.9612144264438,"endTime":1484.0912144264437,"body":"with"},{"speaker":"Carleen","startTime":1484.0912144264437,"endTime":1484.1912144264438,"body":"the"},{"speaker":"Carleen","startTime":1484.1912144264438,"endTime":1484.7612144264438,"body":"changes"},{"speaker":"Carleen","startTime":1484.791214426444,"endTime":1484.9812144264438,"body":"that"},{"speaker":"Carleen","startTime":1484.9812144264438,"endTime":1485.1512144264439,"body":"you"},{"speaker":"Carleen","startTime":1485.1512144264439,"endTime":1485.6112144264437,"body":"have"},{"speaker":"Carleen","startTime":1486.1412144264439,"endTime":1486.3212139264438,"body":"and"},{"speaker":"Carleen","startTime":1486.3212139264438,"endTime":1486.4112134264437,"body":"the"},{"speaker":"Carleen","startTime":1486.4112144264438,"endTime":1486.7312139264438,"body":"0"},{"speaker":"Carleen","startTime":1486.7312139264438,"endTime":1487.1112134264438,"body":"dollar"},{"speaker":"Carleen","startTime":1487.1112134264438,"endTime":1487.3912134264438,"body":"part"},{"speaker":"Carleen","startTime":1487.3912144264439,"endTime":1487.6612144264438,"body":"means"},{"speaker":"Carleen","startTime":1487.6612144264438,"endTime":1487.7812144264437,"body":"that"},{"speaker":"Carleen","startTime":1487.7812144264437,"endTime":1487.9212144264436,"body":"the"},{"speaker":"Carleen","startTime":1487.9412134264437,"endTime":1488.5212134264436,"body":"overall"},{"speaker":"Carleen","startTime":1488.5612134264436,"endTime":1488.9412134264437,"body":"cost."},{"speaker":"CJ","startTime":1489.6062154264437,"endTime":1489.9462154264438,"body":"Yeah,"},{"speaker":"CJ","startTime":1489.9862154264438,"endTime":1490.1562154264439,"body":"and"},{"speaker":"CJ","startTime":1490.1562154264439,"endTime":1490.1862154264436,"body":"that"},{"speaker":"CJ","startTime":1490.9062154264439,"endTime":1491.116215426444,"body":"0"},{"speaker":"CJ","startTime":1491.1962154264438,"endTime":1491.5262154264437,"body":"change"},{"speaker":"CJ","startTime":1491.5262154264437,"endTime":1491.9162154264436,"body":"request,"},{"speaker":"CJ","startTime":1491.9162154264436,"endTime":1492.1062154264437,"body":"right?"},{"speaker":"CJ","startTime":1492.116215426444,"endTime":1492.3562154264437,"body":"Just"},{"speaker":"CJ","startTime":1492.3562154264437,"endTime":1492.7162154264438,"body":"really"},{"speaker":"CJ","startTime":1492.8562154264437,"endTime":1493.2662149264438,"body":"resets"},{"speaker":"CJ","startTime":1493.2662149264438,"endTime":1493.8262144264436,"body":"everyone's"},{"speaker":"CJ","startTime":1493.826215426444,"endTime":1494.4862154264438,"body":"mentality"},{"speaker":"CJ","startTime":1494.4862154264438,"endTime":1494.7662154264435,"body":"around"},{"speaker":"CJ","startTime":1494.926214426444,"endTime":1494.946214426444,"body":"the"},{"speaker":"CJ","startTime":1494.9462154264438,"endTime":1495.5362154264435,"body":"project,"},{"speaker":"CJ","startTime":1495.9762154264438,"endTime":1496.2062151764435,"body":"right?"},{"speaker":"CJ","startTime":1496.2628820931102,"endTime":1496.4528820931102,"body":"so"},{"speaker":"CJ","startTime":1496.4528820931102,"endTime":1496.9928815931103,"body":"everyone"},{"speaker":"CJ","startTime":1496.9928815931103,"endTime":1497.2028810931104,"body":"is,"},{"speaker":"CJ","startTime":1497.3062154264435,"endTime":1497.5862154264435,"body":"we"},{"speaker":"CJ","startTime":1497.5862154264435,"endTime":1497.8362154264435,"body":"went"},{"speaker":"CJ","startTime":1497.8362154264435,"endTime":1498.0962149264435,"body":"into"},{"speaker":"CJ","startTime":1498.0962149264435,"endTime":1498.2762144264436,"body":"this"},{"speaker":"CJ","startTime":1498.2762144264436,"endTime":1498.5462144264436,"body":"thing"},{"speaker":"CJ","startTime":1498.5462144264436,"endTime":1498.9362144264435,"body":"started"},{"speaker":"CJ","startTime":1498.9362144264435,"endTime":1499.1062144264436,"body":"like"},{"speaker":"CJ","startTime":1499.1062144264436,"endTime":1499.4162144264435,"body":"three,"},{"speaker":"CJ","startTime":1499.4163144264435,"endTime":1499.7762149264436,"body":"three"},{"speaker":"CJ","startTime":1499.7762149264436,"endTime":1500.1361154264437,"body":"months."},{"speaker":"CJ","startTime":1500.5462154264437,"endTime":1500.9362154264436,"body":"going"},{"speaker":"CJ","startTime":1500.9362154264436,"endTime":1501.0362154264435,"body":"to"},{"speaker":"CJ","startTime":1501.0362154264435,"endTime":1501.4662154264436,"body":"deliver"},{"speaker":"CJ","startTime":1501.4762154264436,"endTime":1501.9462154264436,"body":"X,"},{"speaker":"CJ","startTime":1502.1228820931103,"endTime":1502.4895487597767,"body":"and"},{"speaker":"CJ","startTime":1502.8795487597768,"endTime":1503.1095487597768,"body":"three"},{"speaker":"CJ","startTime":1503.1095487597768,"endTime":1503.3695487597768,"body":"months"},{"speaker":"CJ","startTime":1503.3695487597768,"endTime":1503.5695487597768,"body":"in,"},{"speaker":"CJ","startTime":1503.8395487597768,"endTime":1503.9895487597767,"body":"we're"},{"speaker":"CJ","startTime":1503.9895487597767,"endTime":1504.5495487597768,"body":"changing,"},{"speaker":"CJ","startTime":1504.5595487597768,"endTime":1504.8395487597768,"body":"right?"},{"speaker":"CJ","startTime":1504.8395487597768,"endTime":1504.9595487597767,"body":"We're"},{"speaker":"CJ","startTime":1504.9595487597767,"endTime":1505.1195487597768,"body":"changing"},{"speaker":"CJ","startTime":1505.3195487597768,"endTime":1505.8895487597767,"body":"X"},{"speaker":"CJ","startTime":1506.1395487597767,"endTime":1506.5995487597768,"body":"minus"},{"speaker":"CJ","startTime":1506.6095487597768,"endTime":1506.9495487597767,"body":"Q"},{"speaker":"CJ","startTime":1506.9595487597767,"endTime":1507.3295487597768,"body":"plus"},{"speaker":"CJ","startTime":1507.4095487597767,"endTime":1507.7795487597766,"body":"V."},{"speaker":"CJ","startTime":1508.0095487597766,"endTime":1508.4295487597767,"body":"Right?"},{"speaker":"CJ","startTime":1508.52288109311,"endTime":1508.6928810931101,"body":"and"},{"speaker":"CJ","startTime":1508.69288209311,"endTime":1509.13288209311,"body":"everyone"},{"speaker":"CJ","startTime":1509.13288209311,"endTime":1509.3428820931101,"body":"needs"},{"speaker":"CJ","startTime":1509.3428820931101,"endTime":1509.45288209311,"body":"to"},{"speaker":"CJ","startTime":1509.45288209311,"endTime":1509.72288209311,"body":"really"},{"speaker":"CJ","startTime":1509.72288209311,"endTime":1509.91288209311,"body":"sit"},{"speaker":"CJ","startTime":1509.91288209311,"endTime":1510.22288209311,"body":"down"},{"speaker":"CJ","startTime":1510.24288209311,"endTime":1510.36288209311,"body":"and"},{"speaker":"CJ","startTime":1512.04288209311,"endTime":1513.13288209311,"body":"recontextualize"},{"speaker":"CJ","startTime":1513.1762144264433,"endTime":1513.3162144264431,"body":"the"},{"speaker":"CJ","startTime":1513.3162154264433,"endTime":1513.8362154264432,"body":"project"},{"speaker":"CJ","startTime":1513.8462154264432,"endTime":1514.0862154264432,"body":"from"},{"speaker":"CJ","startTime":1514.0862154264432,"endTime":1514.2662154264433,"body":"that"},{"speaker":"CJ","startTime":1514.2662154264433,"endTime":1514.9662154264433,"body":"perspective,"},{"speaker":"CJ","startTime":1515.1862154264431,"endTime":1515.4362154264431,"body":"right?"},{"speaker":"CJ","startTime":1515.4362154264431,"endTime":1515.6362154264432,"body":"This"},{"speaker":"CJ","startTime":1515.6462144264433,"endTime":1515.8362144264433,"body":"might"},{"speaker":"CJ","startTime":1515.9462144264432,"endTime":1515.9862144264432,"body":"have"},{"speaker":"CJ","startTime":1515.9862154264433,"endTime":1516.2062154264431,"body":"been"},{"speaker":"CJ","startTime":1516.2062154264431,"endTime":1516.7762154264433,"body":"previously"},{"speaker":"CJ","startTime":1516.7762154264433,"endTime":1517.3562154264432,"body":"integration"},{"speaker":"CJ","startTime":1517.3562154264432,"endTime":1517.6062154264432,"body":"heavy"},{"speaker":"CJ","startTime":1517.6062154264432,"endTime":1518.1262154264432,"body":"project."},{"speaker":"CJ","startTime":1518.3962154264432,"endTime":1518.6462154264432,"body":"Now"},{"speaker":"CJ","startTime":1518.6462154264432,"endTime":1518.7362154264433,"body":"it's"},{"speaker":"CJ","startTime":1518.7362154264433,"endTime":1518.8162154264433,"body":"a"},{"speaker":"CJ","startTime":1518.8162154264433,"endTime":1518.9962154264433,"body":"lot"},{"speaker":"CJ","startTime":1518.9962154264433,"endTime":1519.1662154264432,"body":"more"},{"speaker":"CJ","startTime":1519.1662154264432,"endTime":1519.6462154264432,"body":"process"},{"speaker":"CJ","startTime":1519.6462154264432,"endTime":1519.9662154264433,"body":"heavy,"},{"speaker":"CJ","startTime":1519.9662154264433,"endTime":1520.1862154264431,"body":"right?"},{"speaker":"CJ","startTime":1520.1862154264431,"endTime":1520.4562154264431,"body":"Because"},{"speaker":"CJ","startTime":1520.4562154264431,"endTime":1520.5662154264433,"body":"we"},{"speaker":"CJ","startTime":1520.5662154264433,"endTime":1520.8762154264432,"body":"changed"},{"speaker":"CJ","startTime":1520.8762154264432,"endTime":1521.0162154264433,"body":"some"},{"speaker":"CJ","startTime":1521.0162154264433,"endTime":1521.3662154264432,"body":"things."},{"speaker":"CJ","startTime":1521.6962154264431,"endTime":1521.7862154264433,"body":"So"},{"speaker":"CJ","startTime":1521.7862154264433,"endTime":1521.8062154264433,"body":"we"},{"speaker":"CJ","startTime":1522.0362154264433,"endTime":1522.3062154264433,"body":"got"},{"speaker":"CJ","startTime":1522.3162154264433,"endTime":1522.5662154264433,"body":"one"},{"speaker":"CJ","startTime":1522.5662154264433,"endTime":1522.6362154264432,"body":"of"},{"speaker":"CJ","startTime":1522.6362154264432,"endTime":1522.6862154264431,"body":"the"},{"speaker":"CJ","startTime":1522.6862154264431,"endTime":1522.9462154264431,"body":"things"},{"speaker":"CJ","startTime":1522.9462154264431,"endTime":1523.1462154264432,"body":"too,"},{"speaker":"CJ","startTime":1523.1462154264432,"endTime":1523.2562154264433,"body":"that"},{"speaker":"CJ","startTime":1523.2562154264433,"endTime":1523.3362154264432,"body":"you"},{"speaker":"CJ","startTime":1523.3362154264432,"endTime":1523.4862154264433,"body":"have"},{"speaker":"CJ","startTime":1523.4962154264433,"endTime":1523.5962154264432,"body":"to"},{"speaker":"CJ","startTime":1523.5962154264432,"endTime":1523.8062154264433,"body":"make"},{"speaker":"CJ","startTime":1523.8862154264432,"endTime":1524.0162154264433,"body":"sure"},{"speaker":"CJ","startTime":1524.0362154264433,"endTime":1524.4062154264432,"body":"in"},{"speaker":"CJ","startTime":1524.4062154264432,"endTime":1524.5362154264433,"body":"that"},{"speaker":"CJ","startTime":1524.5362154264433,"endTime":1525.0462154264433,"body":"situation"},{"speaker":"CJ","startTime":1525.0462154264433,"endTime":1525.1362154264432,"body":"is"},{"speaker":"CJ","startTime":1525.1362154264432,"endTime":1525.2862154264433,"body":"that"},{"speaker":"CJ","startTime":1525.2862154264433,"endTime":1525.3862154264432,"body":"you"},{"speaker":"CJ","startTime":1525.3862154264432,"endTime":1525.6062154264432,"body":"still"},{"speaker":"CJ","startTime":1525.6062154264432,"endTime":1525.8062154264433,"body":"got"},{"speaker":"CJ","startTime":1525.9662154264433,"endTime":1526.0262154264433,"body":"The"},{"speaker":"CJ","startTime":1526.0262154264433,"endTime":1526.7562154264433,"body":"resources"},{"speaker":"CJ","startTime":1527.0162154264433,"endTime":1527.3862154264432,"body":"assigned"},{"speaker":"CJ","startTime":1527.3862154264432,"endTime":1527.4562154264434,"body":"to"},{"speaker":"CJ","startTime":1527.4562154264434,"endTime":1527.5462154264433,"body":"the"},{"speaker":"CJ","startTime":1527.5462154264433,"endTime":1528.2262154264433,"body":"project,"},{"speaker":"CJ","startTime":1528.6862154264434,"endTime":1529.0262154264433,"body":"right?"},{"speaker":"Carleen","startTime":1529.1612154264433,"endTime":1529.3712154264433,"body":"Yeah,"},{"speaker":"Carleen","startTime":1529.3713154264433,"endTime":1529.7511144264433,"body":"the"},{"speaker":"CJ","startTime":1530.0262154264433,"endTime":1530.5862154264435,"body":"sometimes,"},{"speaker":"Duke","startTime":1530.6362154264432,"endTime":1530.756215426443,"body":"the"},{"speaker":"Duke","startTime":1530.756215426443,"endTime":1530.9962154264433,"body":"right"},{"speaker":"Duke","startTime":1530.9962154264433,"endTime":1531.3262154264432,"body":"ones"},{"speaker":"Duke","startTime":1531.3262154264432,"endTime":1531.5962154264432,"body":"too."},{"speaker":"Duke","startTime":1531.5962154264432,"endTime":1531.8362154264435,"body":"Right?"},{"speaker":"Duke","startTime":1531.8462154264432,"endTime":1532.2262154264433,"body":"Yeah."},{"speaker":"Carleen","startTime":1532.5312144264433,"endTime":1533.2412144264433,"body":"resources"},{"speaker":"Carleen","startTime":1533.2412154264432,"endTime":1533.3912149264431,"body":"that"},{"speaker":"Carleen","startTime":1533.3912149264431,"endTime":1533.6212144264434,"body":"build"},{"speaker":"Carleen","startTime":1533.6212144264434,"endTime":1534.1012144264432,"body":"catalog"},{"speaker":"Carleen","startTime":1534.1012154264433,"endTime":1534.4512154264432,"body":"items"},{"speaker":"Carleen","startTime":1534.4612144264431,"endTime":1534.8212144264432,"body":"may"},{"speaker":"Carleen","startTime":1534.8212154264431,"endTime":1535.0812154264434,"body":"not"},{"speaker":"Carleen","startTime":1535.0812154264434,"endTime":1535.2212154264432,"body":"be"},{"speaker":"Carleen","startTime":1535.2212154264432,"endTime":1535.3612154264433,"body":"the"},{"speaker":"Carleen","startTime":1535.3612154264433,"endTime":1535.6212154264433,"body":"same"},{"speaker":"Carleen","startTime":1535.6212154264433,"endTime":1536.2912154264434,"body":"resources"},{"speaker":"Carleen","startTime":1536.2912154264434,"endTime":1536.5112154264432,"body":"that"},{"speaker":"Carleen","startTime":1536.5112154264432,"endTime":1536.5812154264434,"body":"are"},{"speaker":"Carleen","startTime":1536.5812154264434,"endTime":1536.8312154264434,"body":"doing"},{"speaker":"Carleen","startTime":1536.9112154264433,"endTime":1537.0712154264434,"body":"that"},{"speaker":"Carleen","startTime":1537.0712154264434,"endTime":1537.5312154264432,"body":"flashy"},{"speaker":"Carleen","startTime":1537.5312154264432,"endTime":1537.7712154264432,"body":"new"},{"speaker":"Carleen","startTime":1537.7812154264432,"endTime":1538.1112154264433,"body":"gen"},{"speaker":"Carleen","startTime":1538.1212154264433,"endTime":1538.7612154264432,"body":"AI"},{"speaker":"Carleen","startTime":1539.2712154264432,"endTime":1540.2712154264432,"body":"integration."},{"speaker":"Carleen","startTime":1540.7212154264432,"endTime":1540.9812154264432,"body":"That"},{"speaker":"Carleen","startTime":1540.9912154264432,"endTime":1541.1612154264433,"body":"the"},{"speaker":"Carleen","startTime":1541.1612154264433,"endTime":1541.5912154264433,"body":"customer"},{"speaker":"Carleen","startTime":1541.5912154264433,"endTime":1541.7012154264432,"body":"is"},{"speaker":"Carleen","startTime":1541.7812154264432,"endTime":1541.9812154264432,"body":"so"},{"speaker":"Carleen","startTime":1541.9912154264432,"endTime":1542.4812154264432,"body":"excited"},{"speaker":"Carleen","startTime":1542.4812154264432,"endTime":1542.8612154264433,"body":"about."},{"speaker":"CJ","startTime":1543.0795487597766,"endTime":1543.6695487597765,"body":"Yeah."},{"speaker":"Duke","startTime":1544.024548759777,"endTime":1544.424548759777,"body":"the"},{"speaker":"Duke","startTime":1544.424548759777,"endTime":1544.6645487597768,"body":"1"},{"speaker":"Duke","startTime":1544.6845487597768,"endTime":1545.0745487597767,"body":"thing"},{"speaker":"Duke","startTime":1545.2345477597771,"endTime":1545.4045477597767,"body":"I"},{"speaker":"Duke","startTime":1545.4045477597767,"endTime":1545.6345477597768,"body":"want"},{"speaker":"Duke","startTime":1545.6445487597769,"endTime":1545.864548259777,"body":"people"},{"speaker":"Duke","startTime":1545.864548259777,"endTime":1545.894547759777,"body":"to"},{"speaker":"Duke","startTime":1545.8945487597769,"endTime":1546.484548759777,"body":"understand"},{"speaker":"Duke","startTime":1546.4945487597768,"endTime":1546.814548759777,"body":"about"},{"speaker":"Duke","startTime":1546.814548759777,"endTime":1547.0745487597767,"body":"this"},{"speaker":"Duke","startTime":1547.214548759777,"endTime":1547.524548759777,"body":"is"},{"speaker":"Duke","startTime":1547.5545487597767,"endTime":1547.9345487597768,"body":"that"},{"speaker":"Duke","startTime":1548.5145487597767,"endTime":1548.714548759777,"body":"it's"},{"speaker":"Duke","startTime":1548.7245487597768,"endTime":1549.084548759777,"body":"not"},{"speaker":"Duke","startTime":1549.0945487597767,"endTime":1549.284548259777,"body":"like"},{"speaker":"Duke","startTime":1549.284548259777,"endTime":1549.3245477597768,"body":"a"},{"speaker":"Duke","startTime":1549.3245477597768,"endTime":1549.544547759777,"body":"service"},{"speaker":"Duke","startTime":1549.544548759777,"endTime":1549.6645487597768,"body":"now"},{"speaker":"Duke","startTime":1549.6645487597768,"endTime":1550.0045482597768,"body":"project"},{"speaker":"Duke","startTime":1550.0045482597768,"endTime":1550.064547759777,"body":"is"},{"speaker":"Duke","startTime":1550.064548759777,"endTime":1550.2245487597768,"body":"not"},{"speaker":"Duke","startTime":1550.2245487597768,"endTime":1550.544548759777,"body":"1"},{"speaker":"Duke","startTime":1550.544548759777,"endTime":1550.9445482597769,"body":"person"},{"speaker":"Duke","startTime":1550.9445482597769,"endTime":1551.204547759777,"body":"sitting"},{"speaker":"Duke","startTime":1551.2045487597768,"endTime":1551.344548259777,"body":"with"},{"speaker":"Duke","startTime":1551.344548259777,"endTime":1551.564547759777,"body":"1"},{"speaker":"Duke","startTime":1551.564548759777,"endTime":1551.984548759777,"body":"person."},{"speaker":"Duke","startTime":1551.984548759777,"endTime":1552.094548259777,"body":"Like,"},{"speaker":"Duke","startTime":1552.094548259777,"endTime":1552.184547759777,"body":"it's"},{"speaker":"Duke","startTime":1552.1945477597767,"endTime":1552.414547759777,"body":"not"},{"speaker":"Duke","startTime":1552.424548759777,"endTime":1552.9745487597768,"body":"me"},{"speaker":"Duke","startTime":1553.164547759777,"endTime":1553.4045477597767,"body":"with"},{"speaker":"Duke","startTime":1553.404548759777,"endTime":1553.504548759777,"body":"the"},{"speaker":"Duke","startTime":1553.504548759777,"endTime":1554.044548759777,"body":"customer"},{"speaker":"Duke","startTime":1554.044548759777,"endTime":1554.504548759777,"body":"frequently."},{"speaker":"Duke","startTime":1554.504548759777,"endTime":1554.6845487597768,"body":"There's"},{"speaker":"Duke","startTime":1554.6845487597768,"endTime":1554.834548759777,"body":"like,"},{"speaker":"Duke","startTime":1554.9545487597768,"endTime":1555.424548759777,"body":"teams"},{"speaker":"Duke","startTime":1555.424548759777,"endTime":1555.5345487597767,"body":"of"},{"speaker":"Duke","startTime":1555.544548759777,"endTime":1555.884548759777,"body":"people"},{"speaker":"Duke","startTime":1555.884548759777,"endTime":1556.564548759777,"body":"involved"},{"speaker":"Duke","startTime":1556.9245487597768,"endTime":1557.1445487597769,"body":"and"},{"speaker":"Duke","startTime":1557.1545487597768,"endTime":1557.444548759777,"body":"all"},{"speaker":"Duke","startTime":1557.444548759777,"endTime":1557.784548759777,"body":"kinds"},{"speaker":"Duke","startTime":1557.784548759777,"endTime":1558.034548759777,"body":"of"},{"speaker":"Duke","startTime":1558.084548759777,"endTime":1558.704548759777,"body":"possible"},{"speaker":"Duke","startTime":1558.704548759777,"endTime":1559.6445487597769,"body":"interpretations"},{"speaker":"Duke","startTime":1559.714548759777,"endTime":1559.8745487597769,"body":"of"},{"speaker":"Duke","startTime":1560.074548759777,"endTime":1560.3745487597769,"body":"stuff."},{"speaker":"Duke","startTime":1560.8745487597769,"endTime":1561.094548759777,"body":"And"},{"speaker":"Duke","startTime":1561.094548759777,"endTime":1561.604548759777,"body":"so"},{"speaker":"Duke","startTime":1562.134548759777,"endTime":1562.464548759777,"body":"by"},{"speaker":"Duke","startTime":1562.464548759777,"endTime":1562.8045487597767,"body":"putting"},{"speaker":"Duke","startTime":1562.8045487597767,"endTime":1562.984548759777,"body":"all"},{"speaker":"Duke","startTime":1562.984548759777,"endTime":1563.1245482597767,"body":"of"},{"speaker":"Duke","startTime":1563.1245482597767,"endTime":1563.4245477597767,"body":"this"},{"speaker":"Duke","startTime":1563.4745487597768,"endTime":1563.964548759777,"body":"in."},{"speaker":"Duke","startTime":1564.0762256305254,"endTime":1564.2128820931102,"body":"a"},{"speaker":"Duke","startTime":1564.2128820931102,"endTime":1564.9328820931103,"body":"document,"},{"speaker":"Duke","startTime":1565.159558963859,"endTime":1565.7162154264438,"body":"whether"},{"speaker":"Duke","startTime":1565.7162154264438,"endTime":1565.7662154264438,"body":"or"},{"speaker":"Duke","startTime":1565.7662154264438,"endTime":1565.9862154264438,"body":"not"},{"speaker":"Duke","startTime":1565.9862154264438,"endTime":1566.1462154264436,"body":"there's"},{"speaker":"Duke","startTime":1566.1562154264436,"endTime":1566.4162154264436,"body":"more"},{"speaker":"Duke","startTime":1566.4162154264436,"endTime":1566.6662154264436,"body":"money"},{"speaker":"Duke","startTime":1566.6662154264436,"endTime":1567.0162154264438,"body":"involved,"},{"speaker":"Duke","startTime":1567.0262154264437,"endTime":1567.2062154264436,"body":"that's"},{"speaker":"Duke","startTime":1567.2062154264436,"endTime":1567.5062154264438,"body":"somebody"},{"speaker":"Duke","startTime":1567.5162154264438,"endTime":1567.8662154264437,"body":"else's"},{"speaker":"Duke","startTime":1568.0862154264437,"endTime":1568.3862154264436,"body":"decision,"},{"speaker":"Duke","startTime":1568.3862154264436,"endTime":1568.8562154264437,"body":"frankly."},{"speaker":"Duke","startTime":1569.1062154264437,"endTime":1569.3362154264437,"body":"But"},{"speaker":"Duke","startTime":1569.3862154264434,"endTime":1569.9362154264434,"body":"we"},{"speaker":"Duke","startTime":1569.9362154264434,"endTime":1570.1762149264434,"body":"all"},{"speaker":"Duke","startTime":1570.1762149264434,"endTime":1570.4162144264435,"body":"have"},{"speaker":"Duke","startTime":1570.4162154264434,"endTime":1570.5262154264435,"body":"to"},{"speaker":"Duke","startTime":1570.5262154264435,"endTime":1570.7362154264433,"body":"come"},{"speaker":"Duke","startTime":1570.7362154264433,"endTime":1570.8562154264434,"body":"to"},{"speaker":"Duke","startTime":1570.8562154264434,"endTime":1570.9262149264434,"body":"a"},{"speaker":"Duke","startTime":1570.9262149264434,"endTime":1571.1962144264435,"body":"new"},{"speaker":"Duke","startTime":1571.1962154264434,"endTime":1571.8562154264434,"body":"understanding"},{"speaker":"Duke","startTime":1571.8562154264434,"endTime":1572.0262154264435,"body":"about"},{"speaker":"Duke","startTime":1572.0362154264435,"endTime":1572.2262154264433,"body":"how"},{"speaker":"Duke","startTime":1572.2262154264433,"endTime":1572.3662154264434,"body":"this"},{"speaker":"Duke","startTime":1572.3662154264434,"endTime":1572.5162154264435,"body":"is"},{"speaker":"Duke","startTime":1572.5162154264435,"endTime":1572.6462154264434,"body":"going"},{"speaker":"Duke","startTime":1572.6462154264434,"endTime":1572.7062154264434,"body":"to"},{"speaker":"Duke","startTime":1572.7062154264434,"endTime":1573.0062154264435,"body":"go,"},{"speaker":"Carleen","startTime":1574.5512154264434,"endTime":1574.8912154264433,"body":"yeah,"},{"speaker":"Carleen","startTime":1575.5312154264434,"endTime":1576.1312154264433,"body":"0"},{"speaker":"Carleen","startTime":1576.1312154264433,"endTime":1576.3812154264433,"body":"change"},{"speaker":"Carleen","startTime":1576.3812154264433,"endTime":1576.5512154264434,"body":"order,"},{"speaker":"Carleen","startTime":1576.5512154264434,"endTime":1576.6712154264435,"body":"but"},{"speaker":"Carleen","startTime":1576.6712154264435,"endTime":1577.0412154264434,"body":"certainly"},{"speaker":"Carleen","startTime":1577.0412154264434,"endTime":1577.3212154264434,"body":"change"},{"speaker":"Carleen","startTime":1577.3212154264434,"endTime":1577.6412154264433,"body":"orders"},{"speaker":"Carleen","startTime":1577.6412154264433,"endTime":1577.9812154264434,"body":"can"},{"speaker":"Carleen","startTime":1577.9912154264434,"endTime":1578.4212154264435,"body":"actually"},{"speaker":"Carleen","startTime":1578.4212154264435,"endTime":1578.9312154264435,"body":"represent"},{"speaker":"Carleen","startTime":1578.9712154264435,"endTime":1579.0712154264434,"body":"a"},{"speaker":"Carleen","startTime":1579.0712154264434,"endTime":1579.5212154264434,"body":"change"},{"speaker":"Carleen","startTime":1579.5612154264434,"endTime":1579.7312154264434,"body":"in"},{"speaker":"Carleen","startTime":1579.7312154264434,"endTime":1579.9112154264435,"body":"the"},{"speaker":"Carleen","startTime":1579.9112154264435,"endTime":1580.3412154264433,"body":"overall"},{"speaker":"Carleen","startTime":1580.3412154264433,"endTime":1580.7112154264435,"body":"cost."},{"speaker":"Carleen","startTime":1580.84788209311,"endTime":1581.00788209311,"body":"and"},{"speaker":"Carleen","startTime":1581.00788209311,"endTime":1581.08788209311,"body":"I"},{"speaker":"Carleen","startTime":1581.10788209311,"endTime":1581.30788209311,"body":"think"},{"speaker":"Carleen","startTime":1581.30788209311,"endTime":1581.4278820931102,"body":"it's"},{"speaker":"Carleen","startTime":1581.4278820931102,"endTime":1581.6778820931102,"body":"also"},{"speaker":"Carleen","startTime":1581.6778820931102,"endTime":1582.12788209311,"body":"important"},{"speaker":"Carleen","startTime":1582.20788109311,"endTime":1582.37788109311,"body":"to"},{"speaker":"Carleen","startTime":1582.37788109311,"endTime":1582.5878810931101,"body":"say,"},{"speaker":"Carleen","startTime":1582.5878810931101,"endTime":1582.72788109311,"body":"so"},{"speaker":"Carleen","startTime":1582.72788209311,"endTime":1582.9278820931102,"body":"I'm"},{"speaker":"Carleen","startTime":1582.9278820931102,"endTime":1583.08788159311,"body":"just"},{"speaker":"Carleen","startTime":1583.08788159311,"endTime":1583.23788109311,"body":"kind"},{"speaker":"Carleen","startTime":1583.23788209311,"endTime":1583.28788209311,"body":"of"},{"speaker":"Carleen","startTime":1583.29788209311,"endTime":1583.66788159311,"body":"sticking"},{"speaker":"Carleen","startTime":1583.66788159311,"endTime":1583.8478810931101,"body":"on"},{"speaker":"Carleen","startTime":1583.88788209311,"endTime":1584.02788209311,"body":"because"},{"speaker":"Carleen","startTime":1584.02788209311,"endTime":1584.12788159311,"body":"you"},{"speaker":"Carleen","startTime":1584.12788159311,"endTime":1584.35788109311,"body":"guys"},{"speaker":"Carleen","startTime":1584.35788209311,"endTime":1584.54788209311,"body":"are."},{"speaker":"Carleen","startTime":1585.0978820931102,"endTime":1585.3678820931102,"body":"more"},{"speaker":"Carleen","startTime":1585.3778820931102,"endTime":1586.0578820931103,"body":"independent,"},{"speaker":"Carleen","startTime":1586.1178820931102,"endTime":1586.2678820931103,"body":"and"},{"speaker":"Carleen","startTime":1586.2678820931103,"endTime":1586.4578815931102,"body":"it's"},{"speaker":"Carleen","startTime":1586.4578815931102,"endTime":1586.6878810931103,"body":"easier"},{"speaker":"Carleen","startTime":1586.6878820931101,"endTime":1586.8078815931103,"body":"to"},{"speaker":"Carleen","startTime":1586.8078815931103,"endTime":1587.0478810931102,"body":"refer"},{"speaker":"Carleen","startTime":1587.0478810931102,"endTime":1587.1478810931103,"body":"to"},{"speaker":"Carleen","startTime":1587.1478810931103,"endTime":1587.4678810931102,"body":"you."},{"speaker":"Carleen","startTime":1587.9478810931103,"endTime":1588.1078810931103,"body":"The"},{"speaker":"Carleen","startTime":1588.1078810931103,"endTime":1588.6378810931103,"body":"change"},{"speaker":"Carleen","startTime":1588.6478810931103,"endTime":1588.8378810931104,"body":"is"},{"speaker":"Carleen","startTime":1588.8378810931104,"endTime":1589.0878810931104,"body":"not"},{"speaker":"Carleen","startTime":1589.0878810931104,"endTime":1589.6278810931103,"body":"because"},{"speaker":"Carleen","startTime":1590.0478810931104,"endTime":1590.4678810931102,"body":"Corey"},{"speaker":"Carleen","startTime":1590.4778810931102,"endTime":1590.6278810931103,"body":"or"},{"speaker":"Carleen","startTime":1590.6278810931103,"endTime":1591.0378810931104,"body":"Robert"},{"speaker":"Carleen","startTime":1591.0578810931104,"endTime":1591.3378810931104,"body":"lied"},{"speaker":"Carleen","startTime":1591.3378810931104,"endTime":1591.4378810931103,"body":"to"},{"speaker":"Carleen","startTime":1591.4378810931103,"endTime":1591.6578810931103,"body":"you"},{"speaker":"Carleen","startTime":1591.6678810931103,"endTime":1591.7978810931104,"body":"in"},{"speaker":"Carleen","startTime":1591.7978810931104,"endTime":1591.9178810931103,"body":"the"},{"speaker":"Carleen","startTime":1591.9178810931103,"endTime":1592.1578810931103,"body":"1st"},{"speaker":"Carleen","startTime":1592.1678810931103,"endTime":1592.4878810931104,"body":"place."},{"speaker":"Carleen","startTime":1592.4978810931104,"endTime":1592.7078810931102,"body":"It's"},{"speaker":"Carleen","startTime":1592.7078810931102,"endTime":1593.1978810931103,"body":"because"},{"speaker":"Carleen","startTime":1593.8078810931104,"endTime":1594.4878810931102,"body":"everybody,"},{"speaker":"Carleen","startTime":1594.5078810931102,"endTime":1594.8578810931103,"body":"all"},{"speaker":"Carleen","startTime":1594.8578810931103,"endTime":1594.9678810931102,"body":"of"},{"speaker":"Carleen","startTime":1594.9678810931102,"endTime":1595.2478810931102,"body":"us,"},{"speaker":"Carleen","startTime":1595.4578810931102,"endTime":1595.6278810931103,"body":"the"},{"speaker":"Carleen","startTime":1595.6278810931103,"endTime":1596.0478810931104,"body":"entire"},{"speaker":"Carleen","startTime":1596.0478810931104,"endTime":1596.4978810931102,"body":"team"},{"speaker":"Carleen","startTime":1596.6378810931103,"endTime":1596.9678810931102,"body":"have"},{"speaker":"Carleen","startTime":1596.9778810931102,"endTime":1597.5878810931104,"body":"learned"},{"speaker":"Carleen","startTime":1597.8378810931104,"endTime":1597.9678810931102,"body":"a"},{"speaker":"Carleen","startTime":1597.9678810931102,"endTime":1598.3878810931103,"body":"lot."},{"speaker":"Carleen","startTime":1599.1528810931236,"endTime":1599.2428810931237,"body":"I"},{"speaker":"Carleen","startTime":1599.2428810931237,"endTime":1599.6328810931236,"body":"learned"},{"speaker":"Carleen","startTime":1599.6328810931236,"endTime":1599.6928810931236,"body":"a"},{"speaker":"Carleen","startTime":1599.6928810931236,"endTime":1600.0528810931237,"body":"lot"},{"speaker":"Carleen","startTime":1600.0528810931237,"endTime":1600.2328810931235,"body":"and"},{"speaker":"Carleen","startTime":1600.2328810931235,"endTime":1600.4728810931238,"body":"we've"},{"speaker":"Carleen","startTime":1600.4728810931238,"endTime":1600.8328810931234,"body":"made"},{"speaker":"Carleen","startTime":1600.8328810931234,"endTime":1601.4328810931238,"body":"decisions"},{"speaker":"Carleen","startTime":1601.4328810931238,"endTime":1601.7628810931237,"body":"based"},{"speaker":"Carleen","startTime":1601.7678810931238,"endTime":1601.8828810931236,"body":"on"},{"speaker":"Carleen","startTime":1601.8828810931236,"endTime":1602.0928810931237,"body":"that"},{"speaker":"Carleen","startTime":1602.0928810931237,"endTime":1602.5128810931237,"body":"learning."},{"speaker":"Carleen","startTime":1602.5128810931237,"endTime":1602.7528810931235,"body":"And"},{"speaker":"Carleen","startTime":1603.2028810931238,"endTime":1603.6828810931238,"body":"goodness."},{"speaker":"Carleen","startTime":1603.7128810931235,"endTime":1603.9828810931235,"body":"Isn't"},{"speaker":"Carleen","startTime":1603.9828810931235,"endTime":1604.1928810931236,"body":"that"},{"speaker":"Carleen","startTime":1604.1928810931236,"endTime":1604.6428810931238,"body":"life"},{"speaker":"Carleen","startTime":1605.4828810931235,"endTime":1605.6328810931236,"body":"like"},{"speaker":"Carleen","startTime":1606.2328810931235,"endTime":1606.5028810931237,"body":"I'm"},{"speaker":"Carleen","startTime":1606.5028810931237,"endTime":1606.9228810931236,"body":"not,"},{"speaker":"Carleen","startTime":1606.9495477597904,"endTime":1607.1995477597904,"body":"to"},{"speaker":"Carleen","startTime":1607.2045477597903,"endTime":1607.4095477597903,"body":"put"},{"speaker":"Carleen","startTime":1607.4095477597903,"endTime":1607.6495477597903,"body":"a,"},{"speaker":"Carleen","startTime":1607.7828810931237,"endTime":1608.0828810931237,"body":"poke"},{"speaker":"Carleen","startTime":1608.0828810931237,"endTime":1608.2628810931237,"body":"at"},{"speaker":"Carleen","startTime":1608.2628810931237,"endTime":1608.6828810931238,"body":"myself"},{"speaker":"Carleen","startTime":1608.6828810931238,"endTime":1609.1328810931238,"body":"here,"},{"speaker":"Carleen","startTime":1609.782881093124,"endTime":1609.992881093124,"body":"there"},{"speaker":"Carleen","startTime":1609.992881093124,"endTime":1610.1428810931236,"body":"were"},{"speaker":"Carleen","startTime":1610.1428810931236,"endTime":1610.9228810931238,"body":"probably"},{"speaker":"Carleen","startTime":1610.9828810931238,"endTime":1611.3428810931239,"body":"so"},{"speaker":"Carleen","startTime":1611.3428810931239,"endTime":1611.6728810931238,"body":"many"},{"speaker":"Carleen","startTime":1611.6728810931238,"endTime":1612.0928810931239,"body":"things"},{"speaker":"Carleen","startTime":1612.0928810931239,"endTime":1612.2128810931238,"body":"that"},{"speaker":"Carleen","startTime":1612.2128810931238,"endTime":1612.4228810931238,"body":"I"},{"speaker":"Carleen","startTime":1612.4228810931238,"endTime":1612.9628810931238,"body":"said"},{"speaker":"Carleen","startTime":1613.3828810931236,"endTime":1613.9528810931238,"body":"before"},{"speaker":"Carleen","startTime":1613.9528810931238,"endTime":1614.0428810931237,"body":"I"},{"speaker":"Carleen","startTime":1614.0428810931237,"endTime":1614.3128810931237,"body":"had"},{"speaker":"Carleen","startTime":1614.3178810931238,"endTime":1614.7928810931237,"body":"kids,"},{"speaker":"Carleen","startTime":1615.1228810931236,"endTime":1615.5128810931237,"body":"and"},{"speaker":"Carleen","startTime":1615.5728810931237,"endTime":1615.9928810931237,"body":"I'm"},{"speaker":"Carleen","startTime":1615.9928810931237,"endTime":1616.1728810931238,"body":"not"},{"speaker":"Carleen","startTime":1616.1728810931238,"endTime":1616.3528810931236,"body":"gonna"},{"speaker":"Carleen","startTime":1616.3528810931236,"endTime":1616.5628810931237,"body":"let"},{"speaker":"Carleen","startTime":1616.5628810931237,"endTime":1616.7428810931237,"body":"my"},{"speaker":"Carleen","startTime":1616.7428810931237,"endTime":1617.1928810931238,"body":"kid"},{"speaker":"Carleen","startTime":1617.1928810931238,"endTime":1617.4328810931238,"body":"look"},{"speaker":"Carleen","startTime":1617.4328810931238,"endTime":1617.5228810931237,"body":"at"},{"speaker":"Carleen","startTime":1617.5228810931237,"endTime":1617.6428810931236,"body":"an"},{"speaker":"Carleen","startTime":1617.6428810931236,"endTime":1618.1528810931236,"body":"iPad"},{"speaker":"Carleen","startTime":1618.1528810931236,"endTime":1618.2728810931237,"body":"in"},{"speaker":"Duke","startTime":1618.27288109313,"endTime":1618.5128810931299,"body":"Ah,"},{"speaker":"Carleen","startTime":1619.2028810931238,"endTime":1619.6228810931236,"body":"I'm"},{"speaker":"Carleen","startTime":1619.6228810931236,"endTime":1619.8328810931237,"body":"not"},{"speaker":"Carleen","startTime":1619.8328810931237,"endTime":1620.1028810931236,"body":"gonna"},{"speaker":"Carleen","startTime":1620.1028810931236,"endTime":1620.4328810931238,"body":"do"},{"speaker":"Carleen","startTime":1620.4328810931238,"endTime":1620.8828810931236,"body":"this."},{"speaker":"Carleen","startTime":1620.8828810931236,"endTime":1621.1528810931236,"body":"I'm"},{"speaker":"Carleen","startTime":1621.1528810931236,"endTime":1621.3628810931236,"body":"not"},{"speaker":"Carleen","startTime":1621.3678810931237,"endTime":1621.5728810931237,"body":"gonna"},{"speaker":"Carleen","startTime":1621.5728810931237,"endTime":1621.8128810931237,"body":"do"},{"speaker":"Carleen","startTime":1621.8128810931237,"endTime":1622.1428810931236,"body":"that."},{"speaker":"Carleen","startTime":1622.1428810931236,"endTime":1622.5928810931237,"body":"Well."},{"speaker":"Carleen","startTime":1623.5228810931237,"endTime":1623.7828810931235,"body":"I've"},{"speaker":"Carleen","startTime":1623.7828810931235,"endTime":1624.1328810931238,"body":"got"},{"speaker":"Carleen","startTime":1624.1828810931238,"endTime":1624.4028810931236,"body":"two"},{"speaker":"Carleen","startTime":1624.4028810931236,"endTime":1624.6428810931238,"body":"little"},{"speaker":"Carleen","startTime":1624.6428810931238,"endTime":1625.0228810931235,"body":"girls"},{"speaker":"Carleen","startTime":1625.0628810931235,"endTime":1625.2628810931237,"body":"and"},{"speaker":"Carleen","startTime":1625.2628810931237,"endTime":1625.9328810931238,"body":"sometimes"},{"speaker":"Carleen","startTime":1626.3728810931239,"endTime":1626.6628810931238,"body":"I"},{"speaker":"Carleen","startTime":1626.6628810931238,"endTime":1626.9628810931235,"body":"need"},{"speaker":"Carleen","startTime":1626.9628810931235,"endTime":1627.2228810931238,"body":"them"},{"speaker":"Carleen","startTime":1627.2228810931238,"endTime":1627.3728810931239,"body":"to"},{"speaker":"Carleen","startTime":1627.3728810931239,"endTime":1627.6528810931236,"body":"just"},{"speaker":"Carleen","startTime":1627.6528810931236,"endTime":1627.8628810931236,"body":"look"},{"speaker":"Carleen","startTime":1627.8628810931236,"endTime":1627.9628810931235,"body":"at"},{"speaker":"Carleen","startTime":1627.9628810931235,"endTime":1628.1028810931239,"body":"the"},{"speaker":"Carleen","startTime":1628.1028810931239,"endTime":1628.4528810931238,"body":"iPad"},{"speaker":"Carleen","startTime":1628.9728810931238,"endTime":1629.1928810931236,"body":"in"},{"speaker":"Carleen","startTime":1629.1928810931236,"endTime":1629.3128810931235,"body":"the"},{"speaker":"Carleen","startTime":1629.3628810931236,"endTime":1629.9928810931237,"body":"restaurant"},{"speaker":"Carleen","startTime":1630.2628810931237,"endTime":1630.5128810931237,"body":"and"},{"speaker":"Carleen","startTime":1630.5128810931237,"endTime":1630.8528810931239,"body":"so"},{"speaker":"Carleen","startTime":1631.5528810931237,"endTime":1631.8728810931234,"body":"I"},{"speaker":"Carleen","startTime":1631.8728810931234,"endTime":1632.4628810931235,"body":"learned"},{"speaker":"Carleen","startTime":1632.5328810931237,"endTime":1632.6728810931236,"body":"a"},{"speaker":"Carleen","startTime":1632.6728810931236,"endTime":1633.1828810931238,"body":"lot"},{"speaker":"Carleen","startTime":1633.3728810931234,"endTime":1633.7528810931235,"body":"that,"},{"speaker":"Carleen","startTime":1633.8128810931237,"endTime":1634.1728805931236,"body":"after"},{"speaker":"Carleen","startTime":1634.1728805931236,"endTime":1634.5128800931236,"body":"actually"},{"speaker":"Carleen","startTime":1634.5128810931235,"endTime":1634.9928810931235,"body":"having"},{"speaker":"Carleen","startTime":1635.2828810931235,"endTime":1635.4228805931236,"body":"the"},{"speaker":"Carleen","startTime":1635.4228805931236,"endTime":1635.8528800931238,"body":"kids,"},{"speaker":"Carleen","startTime":1635.9828800931236,"endTime":1636.3528800931235,"body":"that"},{"speaker":"Carleen","startTime":1636.4728800931239,"endTime":1637.0628800931236,"body":"now"},{"speaker":"Carleen","startTime":1637.5028810931237,"endTime":1637.7428805931238,"body":"the"},{"speaker":"Carleen","startTime":1637.7428805931238,"endTime":1638.1328800931237,"body":"shape"},{"speaker":"Carleen","startTime":1638.1428810931238,"endTime":1638.3328805931237,"body":"of"},{"speaker":"Carleen","startTime":1638.3328805931237,"endTime":1638.5328800931238,"body":"my"},{"speaker":"Carleen","startTime":1638.5328810931237,"endTime":1639.1328810931238,"body":"decisions"},{"speaker":"Carleen","startTime":1639.1328810931238,"endTime":1639.2828810931237,"body":"and"},{"speaker":"Carleen","startTime":1639.2828810931237,"endTime":1639.3828810931238,"body":"the"},{"speaker":"Carleen","startTime":1639.3928810931238,"endTime":1639.6428810931238,"body":"things"},{"speaker":"Carleen","startTime":1639.6428810931238,"endTime":1639.8128810931237,"body":"that"},{"speaker":"Carleen","startTime":1639.8128810931237,"endTime":1639.9528810931238,"body":"I"},{"speaker":"Carleen","startTime":1639.9528810931238,"endTime":1640.2328810931238,"body":"was"},{"speaker":"Carleen","startTime":1640.3228800931238,"endTime":1640.7628800931238,"body":"vehement"},{"speaker":"Carleen","startTime":1640.8328800931238,"endTime":1641.2928800931238,"body":"about"},{"speaker":"Carleen","startTime":1641.5828800931238,"endTime":1642.1228800931237,"body":"earlier"},{"speaker":"Carleen","startTime":1642.1628800931237,"endTime":1642.3028800931238,"body":"are"},{"speaker":"Carleen","startTime":1642.3028800931238,"endTime":1642.8228800931238,"body":"different."},{"speaker":"Carleen","startTime":1643.2128800931237,"endTime":1643.3428800931238,"body":"And"},{"speaker":"Carleen","startTime":1643.3428800931238,"endTime":1643.4628800931237,"body":"it's"},{"speaker":"Carleen","startTime":1643.5328800931238,"endTime":1643.7628800931238,"body":"kind"},{"speaker":"Carleen","startTime":1643.7628800931238,"endTime":1643.7928800931238,"body":"of"},{"speaker":"Carleen","startTime":1643.8428810931239,"endTime":1643.9628810931238,"body":"the"},{"speaker":"Carleen","startTime":1643.9628810931238,"endTime":1644.1828810931238,"body":"same"},{"speaker":"Carleen","startTime":1644.1928810931238,"endTime":1644.3728810931239,"body":"thing"},{"speaker":"Carleen","startTime":1644.3728810931239,"endTime":1644.4928810931237,"body":"when"},{"speaker":"Carleen","startTime":1644.4928810931237,"endTime":1644.6028810931239,"body":"you"},{"speaker":"Carleen","startTime":1644.6028810931239,"endTime":1644.7428810931237,"body":"get"},{"speaker":"Carleen","startTime":1644.7428810931237,"endTime":1645.0828810931237,"body":"into"},{"speaker":"Carleen","startTime":1645.0928810931239,"endTime":1645.1028810931239,"body":"a"},{"speaker":"Carleen","startTime":1645.1128810931239,"endTime":1645.5628810931237,"body":"project"},{"speaker":"Carleen","startTime":1645.5728810931237,"endTime":1645.7728810931237,"body":"that."},{"speaker":"Carleen","startTime":1646.3478810931238,"endTime":1646.697881093124,"body":"Again,"},{"speaker":"Carleen","startTime":1646.697881093124,"endTime":1646.8478810931238,"body":"there's"},{"speaker":"Carleen","startTime":1646.8478810931238,"endTime":1647.1078810931238,"body":"only"},{"speaker":"Carleen","startTime":1647.1078810931238,"endTime":1647.2878810931238,"body":"so"},{"speaker":"Carleen","startTime":1647.2878810931238,"endTime":1647.4978810931239,"body":"much"},{"speaker":"Carleen","startTime":1647.4978810931239,"endTime":1648.0478810931238,"body":"information"},{"speaker":"Carleen","startTime":1648.0478810931238,"endTime":1648.177881093124,"body":"that"},{"speaker":"Carleen","startTime":1648.177881093124,"endTime":1648.3278810931238,"body":"can"},{"speaker":"Carleen","startTime":1648.3278810931238,"endTime":1648.4678810931239,"body":"be"},{"speaker":"Carleen","startTime":1648.4678810931239,"endTime":1648.9978810931239,"body":"shared"},{"speaker":"Carleen","startTime":1649.0478810931238,"endTime":1649.207881093124,"body":"and"},{"speaker":"Carleen","startTime":1649.207881093124,"endTime":1649.4978810931239,"body":"agreed"},{"speaker":"Carleen","startTime":1649.4978810931239,"endTime":1649.7578810931238,"body":"upon"},{"speaker":"Carleen","startTime":1649.7578810931238,"endTime":1649.937881093124,"body":"and"},{"speaker":"Carleen","startTime":1649.937881093124,"endTime":1650.4678810931239,"body":"reviewed"},{"speaker":"Carleen","startTime":1650.4981429978855,"endTime":1650.7912144264574,"body":"during"},{"speaker":"Carleen","startTime":1650.7912144264574,"endTime":1650.8512144264573,"body":"a"},{"speaker":"Carleen","startTime":1650.8512144264573,"endTime":1651.1312144264573,"body":"sales"},{"speaker":"Carleen","startTime":1651.1312144264573,"endTime":1651.6312144264573,"body":"cycle"},{"speaker":"Carleen","startTime":1651.9812144264572,"endTime":1652.1112144264573,"body":"and"},{"speaker":"Carleen","startTime":1652.1112144264573,"endTime":1652.1912144264572,"body":"that"},{"speaker":"Carleen","startTime":1652.1912144264572,"endTime":1652.3212144264573,"body":"you're"},{"speaker":"Carleen","startTime":1652.3212144264573,"endTime":1652.5512144264574,"body":"going"},{"speaker":"Carleen","startTime":1652.5512144264574,"endTime":1652.6412144264573,"body":"to"},{"speaker":"Carleen","startTime":1652.6412144264573,"endTime":1653.0012144264574,"body":"learn"},{"speaker":"Carleen","startTime":1653.0612144264574,"endTime":1653.1812139264573,"body":"a"},{"speaker":"Carleen","startTime":1653.1812139264573,"endTime":1653.7612134264573,"body":"bunch"},{"speaker":"Carleen","startTime":1654.1112134264574,"endTime":1654.5112134264573,"body":"during"},{"speaker":"Carleen","startTime":1654.5112144264574,"endTime":1654.6212144264573,"body":"the"},{"speaker":"Carleen","startTime":1654.6212144264573,"endTime":1655.2512144264574,"body":"project."},{"speaker":"Carleen","startTime":1655.6512144264573,"endTime":1656.1012144264573,"body":"Um,"},{"speaker":"CJ","startTime":1656.4812144264579,"endTime":1656.5112144264579,"body":"Okay."},{"speaker":"Carleen","startTime":1657.2412144264574,"endTime":1657.6312144264573,"body":"and"},{"speaker":"Carleen","startTime":1657.8212144264573,"endTime":1658.1512144264573,"body":"because"},{"speaker":"Carleen","startTime":1658.1512144264573,"endTime":1658.2312144264572,"body":"the"},{"speaker":"Carleen","startTime":1658.2312144264572,"endTime":1658.8712144264575,"body":"customer,"},{"speaker":"Carleen","startTime":1658.9412144264572,"endTime":1659.3912144264575,"body":"especially"},{"speaker":"Carleen","startTime":1659.3912144264575,"endTime":1659.5412144264576,"body":"during"},{"speaker":"Carleen","startTime":1659.5413144264573,"endTime":1659.6011144264573,"body":"the"},{"speaker":"Carleen","startTime":1659.6012144264575,"endTime":1659.8012139264572,"body":"sales"},{"speaker":"Carleen","startTime":1659.8012139264572,"endTime":1660.1212134264572,"body":"cycle,"},{"speaker":"Carleen","startTime":1660.1212144264575,"endTime":1660.3212144264573,"body":"they're"},{"speaker":"Carleen","startTime":1660.3212144264573,"endTime":1660.6812144264575,"body":"telling"},{"speaker":"Carleen","startTime":1660.6812144264575,"endTime":1660.8212144264573,"body":"you"},{"speaker":"Carleen","startTime":1660.8212144264573,"endTime":1661.0312144264574,"body":"what"},{"speaker":"Carleen","startTime":1661.0312144264574,"endTime":1661.1912144264572,"body":"they"},{"speaker":"Carleen","startTime":1661.1912144264572,"endTime":1661.4212139264575,"body":"know,"},{"speaker":"Carleen","startTime":1661.4212139264575,"endTime":1661.8412134264574,"body":"again,"},{"speaker":"Carleen","startTime":1661.8712134264572,"endTime":1662.2012134264576,"body":"from"},{"speaker":"Carleen","startTime":1662.2012134264576,"endTime":1662.4912134264575,"body":"their"},{"speaker":"Carleen","startTime":1662.5112144264574,"endTime":1663.2012144264575,"body":"context,"},{"speaker":"Carleen","startTime":1663.7612144264574,"endTime":1664.0012139264575,"body":"they're"},{"speaker":"Carleen","startTime":1664.0012139264575,"endTime":1664.1112134264574,"body":"going"},{"speaker":"Carleen","startTime":1664.1112144264573,"endTime":1664.1712144264573,"body":"to"},{"speaker":"Carleen","startTime":1664.1712144264573,"endTime":1664.3812144264573,"body":"learn"},{"speaker":"Carleen","startTime":1664.3812154264572,"endTime":1664.4512149264572,"body":"a"},{"speaker":"Carleen","startTime":1664.4512149264572,"endTime":1664.6012144264575,"body":"whole"},{"speaker":"Carleen","startTime":1664.6012144264575,"endTime":1664.9112144264575,"body":"bunch"},{"speaker":"Carleen","startTime":1664.9212144264573,"endTime":1665.2212144264574,"body":"about"},{"speaker":"Carleen","startTime":1665.2312134264573,"endTime":1665.5012134264573,"body":"what"},{"speaker":"Carleen","startTime":1665.5013134264575,"endTime":1666.0211144264574,"body":"ServiceNow"},{"speaker":"Carleen","startTime":1666.0212144264572,"endTime":1666.1212144264575,"body":"can"},{"speaker":"Carleen","startTime":1666.1212144264575,"endTime":1666.3312144264576,"body":"do."},{"speaker":"Carleen","startTime":1666.4312144264575,"endTime":1666.6312144264573,"body":"Oh,"},{"speaker":"Carleen","startTime":1666.6312144264573,"endTime":1666.7212144264574,"body":"I"},{"speaker":"Carleen","startTime":1666.7212144264574,"endTime":1667.0412144264571,"body":"didn't"},{"speaker":"Carleen","startTime":1667.0512144264574,"endTime":1667.7412144264574,"body":"realize,"},{"speaker":"Carleen","startTime":1667.897881093124,"endTime":1668.167881093124,"body":"even"},{"speaker":"Carleen","startTime":1668.167881093124,"endTime":1668.487881093124,"body":"something"},{"speaker":"Carleen","startTime":1668.487881093124,"endTime":1668.607881093124,"body":"as"},{"speaker":"Carleen","startTime":1668.607881093124,"endTime":1668.967881093124,"body":"simple"},{"speaker":"Carleen","startTime":1668.967881093124,"endTime":1669.1878810931244,"body":"as"},{"speaker":"Carleen","startTime":1669.4245477597906,"endTime":1669.6145477597906,"body":"it"},{"speaker":"Carleen","startTime":1669.6145477597906,"endTime":1669.8045477597907,"body":"could"},{"speaker":"Carleen","startTime":1669.8045477597907,"endTime":1670.0345477597907,"body":"send"},{"speaker":"Carleen","startTime":1670.0345477597907,"endTime":1670.1745477597906,"body":"out"},{"speaker":"Carleen","startTime":1670.1745477597906,"endTime":1670.2345477597908,"body":"a"},{"speaker":"Carleen","startTime":1670.2345477597908,"endTime":1671.2345477597908,"body":"notification"},{"speaker":"Carleen","startTime":1671.4645477597908,"endTime":1672.0045477597907,"body":"when"},{"speaker":"Carleen","startTime":1672.0545477597907,"endTime":1672.2045477597906,"body":"the"},{"speaker":"Carleen","startTime":1672.2045477597906,"endTime":1672.5945477597907,"body":"state"},{"speaker":"Carleen","startTime":1672.6245477597906,"endTime":1672.8245477597907,"body":"of"},{"speaker":"Carleen","startTime":1672.8245477597907,"endTime":1672.9845477597908,"body":"this."},{"speaker":"Carleen","startTime":1673.3995477597905,"endTime":1673.7795477597906,"body":"Task"},{"speaker":"Carleen","startTime":1673.8395477597905,"endTime":1674.2695477597906,"body":"changes,"},{"speaker":"Carleen","startTime":1674.9995477597906,"endTime":1675.3695477597905,"body":"what"},{"speaker":"Carleen","startTime":1675.9195477597905,"endTime":1676.1095477597905,"body":"like,"},{"speaker":"Carleen","startTime":1676.3995477597905,"endTime":1676.7895477597906,"body":"those"},{"speaker":"Carleen","startTime":1676.7895477597906,"endTime":1676.7995477597906,"body":"are"},{"speaker":"Carleen","startTime":1676.7995477597906,"endTime":1676.8595477597905,"body":"the"},{"speaker":"Carleen","startTime":1676.8595477597905,"endTime":1677.0695477597906,"body":"kinds"},{"speaker":"Carleen","startTime":1677.0695477597906,"endTime":1677.1595477597905,"body":"of"},{"speaker":"Carleen","startTime":1677.1995477597907,"endTime":1677.4395477597907,"body":"things"},{"speaker":"Carleen","startTime":1677.4495477597907,"endTime":1677.5195477597906,"body":"that"},{"speaker":"Carleen","startTime":1677.5295477597906,"endTime":1677.7295477597906,"body":"my"},{"speaker":"Carleen","startTime":1677.7295477597906,"endTime":1678.0795477597906,"body":"customers"},{"speaker":"Carleen","startTime":1678.6895477597907,"endTime":1678.8895477597905,"body":"are,"},{"speaker":"Carleen","startTime":1679.2795477597906,"endTime":1679.5195477597906,"body":"you"},{"speaker":"Carleen","startTime":1679.5195477597906,"endTime":1679.8195477597906,"body":"know,"},{"speaker":"Carleen","startTime":1679.8995477597905,"endTime":1680.1495477597905,"body":"are,"},{"speaker":"Carleen","startTime":1680.1695477597905,"endTime":1680.3095477597906,"body":"are"},{"speaker":"Carleen","startTime":1680.3095477597906,"endTime":1681.1495477597905,"body":"realizing"},{"speaker":"Carleen","startTime":1681.5195477597906,"endTime":1682.1395477597905,"body":"and,"},{"speaker":"Carleen","startTime":1682.2362144264575,"endTime":1682.3862144264574,"body":"they"},{"speaker":"Carleen","startTime":1682.3862144264574,"endTime":1682.4962139264574,"body":"had"},{"speaker":"Carleen","startTime":1682.4962139264574,"endTime":1682.7162134264574,"body":"no"},{"speaker":"Carleen","startTime":1682.7162144264576,"endTime":1683.3262144264575,"body":"idea."},{"speaker":"Carleen","startTime":1683.449547759791,"endTime":1683.7095477597907,"body":"and"},{"speaker":"Carleen","startTime":1683.7095477597907,"endTime":1684.2695477597906,"body":"so"},{"speaker":"Carleen","startTime":1684.3495477597908,"endTime":1684.4795477597909,"body":"that's"},{"speaker":"Carleen","startTime":1684.4795477597909,"endTime":1684.5595477597908,"body":"a"},{"speaker":"Carleen","startTime":1684.5595477597908,"endTime":1684.779547259791,"body":"really"},{"speaker":"Carleen","startTime":1684.779547259791,"endTime":1685.0895467597907,"body":"small"},{"speaker":"Carleen","startTime":1685.0895477597905,"endTime":1685.419547759791,"body":"thing,"},{"speaker":"Carleen","startTime":1685.4295477597907,"endTime":1685.5695477597906,"body":"in"},{"speaker":"Carleen","startTime":1685.569548759791,"endTime":1685.9295487597906,"body":"theory,"},{"speaker":"Carleen","startTime":1686.319548759791,"endTime":1686.6695487597908,"body":"creating"},{"speaker":"Carleen","startTime":1686.6695487597908,"endTime":1686.7295487597908,"body":"a"},{"speaker":"Carleen","startTime":1686.7295487597908,"endTime":1686.8695487597906,"body":"new"},{"speaker":"Carleen","startTime":1686.8695487597906,"endTime":1687.4295487597906,"body":"notification"},{"speaker":"Carleen","startTime":1687.4395487597908,"endTime":1687.6395487597906,"body":"is,"},{"speaker":"Carleen","startTime":1687.6995487597906,"endTime":1687.9295487597906,"body":"is"},{"speaker":"Carleen","startTime":1687.9295487597906,"endTime":1688.1895487597908,"body":"really,"},{"speaker":"Carleen","startTime":1688.1895487597908,"endTime":1688.4195487597908,"body":"really"},{"speaker":"Carleen","startTime":1688.4195487597908,"endTime":1688.7295487597908,"body":"small."},{"speaker":"Carleen","startTime":1688.7295487597908,"endTime":1688.8995487597908,"body":"But"},{"speaker":"Carleen","startTime":1688.8995487597908,"endTime":1689.0195487597907,"body":"if"},{"speaker":"Carleen","startTime":1689.0195487597907,"endTime":1689.2695487597907,"body":"those"},{"speaker":"Carleen","startTime":1689.2695487597907,"endTime":1689.339548759791,"body":"are"},{"speaker":"Carleen","startTime":1689.339548759791,"endTime":1689.4395487597908,"body":"the"},{"speaker":"Carleen","startTime":1689.4395487597908,"endTime":1689.6395487597906,"body":"kinds"},{"speaker":"Carleen","startTime":1689.6395487597906,"endTime":1689.7595487597905,"body":"of"},{"speaker":"Carleen","startTime":1689.7595487597905,"endTime":1690.029548759791,"body":"things"},{"speaker":"Carleen","startTime":1690.0395487597907,"endTime":1690.1495487597908,"body":"that"},{"speaker":"Carleen","startTime":1690.1495487597908,"endTime":1690.299548759791,"body":"they're"},{"speaker":"Carleen","startTime":1690.299548759791,"endTime":1691.1295487597909,"body":"discovering,"},{"speaker":"Carleen","startTime":1691.3162154264571,"endTime":1691.606215426457,"body":"There's"},{"speaker":"Carleen","startTime":1691.606215426457,"endTime":1691.686215426457,"body":"going"},{"speaker":"Carleen","startTime":1691.686215426457,"endTime":1691.7362154264572,"body":"to"},{"speaker":"Carleen","startTime":1691.7362154264572,"endTime":1691.846215426457,"body":"be"},{"speaker":"Carleen","startTime":1691.846215426457,"endTime":1692.436215426457,"body":"revelations"},{"speaker":"Carleen","startTime":1692.436215426457,"endTime":1692.586215426457,"body":"all"},{"speaker":"Carleen","startTime":1692.586215426457,"endTime":1692.7862154264571,"body":"over"},{"speaker":"Carleen","startTime":1692.7862154264571,"endTime":1692.876215426457,"body":"the"},{"speaker":"Carleen","startTime":1692.876215426457,"endTime":1693.186215426457,"body":"place"},{"speaker":"Carleen","startTime":1693.1863154264572,"endTime":1695.6112154264572,"body":"and,"},{"speaker":"Duke","startTime":1695.6112154264636,"endTime":1695.7712154264634,"body":"got"},{"speaker":"Duke","startTime":1695.7712154264634,"endTime":1695.8512154264633,"body":"a"},{"speaker":"Duke","startTime":1695.9112154264633,"endTime":1696.3012154264636,"body":"customer"},{"speaker":"Duke","startTime":1696.3012154264636,"endTime":1696.4112154264633,"body":"I'm"},{"speaker":"Duke","startTime":1696.4112154264633,"endTime":1696.7112154264635,"body":"helping"},{"speaker":"Duke","startTime":1696.7112154264635,"endTime":1697.0612154264634,"body":"do"},{"speaker":"Duke","startTime":1697.3712154264633,"endTime":1697.8112154264634,"body":"resource"},{"speaker":"Duke","startTime":1697.8112154264634,"endTime":1698.1812154264633,"body":"management"},{"speaker":"Duke","startTime":1698.1812154264633,"endTime":1698.3612154264636,"body":"right"},{"speaker":"Duke","startTime":1698.3612154264636,"endTime":1698.5912154264636,"body":"now."},{"speaker":"Duke","startTime":1698.5912154264636,"endTime":1698.6612154264633,"body":"And"},{"speaker":"Duke","startTime":1698.6612154264633,"endTime":1698.7812154264636,"body":"it's"},{"speaker":"Duke","startTime":1698.9412154264635,"endTime":1699.0012154264634,"body":"at"},{"speaker":"Duke","startTime":1699.0012154264634,"endTime":1699.1112154264636,"body":"the"},{"speaker":"Duke","startTime":1699.1212154264633,"endTime":1699.5312154264636,"body":"start."},{"speaker":"Duke","startTime":1699.5712154264636,"endTime":1699.7112149264633,"body":"It"},{"speaker":"Duke","startTime":1699.7112149264633,"endTime":1699.8712144264634,"body":"was"},{"speaker":"Duke","startTime":1699.8812144264637,"endTime":1700.0412144264635,"body":"they"},{"speaker":"Duke","startTime":1700.0412154264634,"endTime":1700.3612154264636,"body":"swore"},{"speaker":"Duke","startTime":1700.3612154264636,"endTime":1700.5012149264633,"body":"up"},{"speaker":"Duke","startTime":1700.5012149264633,"endTime":1700.6012144264635,"body":"and"},{"speaker":"Duke","startTime":1700.6012154264633,"endTime":1700.9112154264633,"body":"down."},{"speaker":"Duke","startTime":1700.9612154264632,"endTime":1701.2112154264632,"body":"It's"},{"speaker":"Duke","startTime":1701.261215426463,"endTime":1701.801215426463,"body":"only"},{"speaker":"Duke","startTime":1701.801215426463,"endTime":1702.471215426463,"body":"capacity."},{"speaker":"Duke","startTime":1702.471215426463,"endTime":1702.6112154264629,"body":"We're"},{"speaker":"Duke","startTime":1702.621215426463,"endTime":1702.971215426463,"body":"only"},{"speaker":"Duke","startTime":1702.971215426463,"endTime":1703.231214926463,"body":"doing"},{"speaker":"Duke","startTime":1703.231214926463,"endTime":1703.421214426463,"body":"this"},{"speaker":"Duke","startTime":1703.431215426463,"endTime":1703.571215426463,"body":"for"},{"speaker":"Duke","startTime":1703.571215426463,"endTime":1704.221215426463,"body":"capacity,"},{"speaker":"Duke","startTime":1704.221215426463,"endTime":1704.5412154264632,"body":"right?"},{"speaker":"Duke","startTime":1704.5612144264633,"endTime":1705.191214426463,"body":"Until"},{"speaker":"Duke","startTime":1705.401214426463,"endTime":1705.7312144264629,"body":"their"},{"speaker":"Duke","startTime":1705.7312144264629,"endTime":1706.0412144264628,"body":"boss"},{"speaker":"Duke","startTime":1706.0412154264632,"endTime":1706.3612149264632,"body":"found"},{"speaker":"Duke","startTime":1706.3612149264632,"endTime":1706.531214426463,"body":"out,"},{"speaker":"Duke","startTime":1706.531215426463,"endTime":1706.671214926463,"body":"like,"},{"speaker":"Duke","startTime":1706.671214926463,"endTime":1706.9312144264632,"body":"whoa,"},{"speaker":"Duke","startTime":1706.941214426463,"endTime":1707.071214426463,"body":"we"},{"speaker":"Duke","startTime":1707.071215426463,"endTime":1707.161214926463,"body":"can"},{"speaker":"Duke","startTime":1707.161214926463,"endTime":1707.301214426463,"body":"do"},{"speaker":"Duke","startTime":1707.301215426463,"endTime":1707.661214926463,"body":"cost"},{"speaker":"Duke","startTime":1707.661214926463,"endTime":1708.071214426463,"body":"modeling"},{"speaker":"Duke","startTime":1708.071215426463,"endTime":1708.2112154264632,"body":"with"},{"speaker":"Duke","startTime":1708.2112154264632,"endTime":1708.431215426463,"body":"this."},{"speaker":"Duke","startTime":1708.4812154264632,"endTime":1708.7712154264632,"body":"Like,"},{"speaker":"Duke","startTime":1709.221215426463,"endTime":1709.381215426463,"body":"no,"},{"speaker":"Duke","startTime":1709.381215426463,"endTime":1709.531215426463,"body":"let's"},{"speaker":"Duke","startTime":1709.531215426463,"endTime":1709.801215426463,"body":"just"},{"speaker":"Duke","startTime":1709.831215426463,"endTime":1710.1012154264629,"body":"ask"},{"speaker":"Duke","startTime":1710.1012154264629,"endTime":1710.211215426463,"body":"them"},{"speaker":"Duke","startTime":1710.211215426463,"endTime":1710.311215426463,"body":"if"},{"speaker":"Duke","startTime":1710.311215426463,"endTime":1710.421215426463,"body":"they"},{"speaker":"Duke","startTime":1710.421215426463,"endTime":1710.561215426463,"body":"can"},{"speaker":"Duke","startTime":1710.561215426463,"endTime":1710.701215426463,"body":"just"},{"speaker":"Duke","startTime":1710.701215426463,"endTime":1710.871215426463,"body":"throw"},{"speaker":"Duke","startTime":1710.871215426463,"endTime":1711.081215426463,"body":"that"},{"speaker":"Duke","startTime":1711.081215426463,"endTime":1711.221215426463,"body":"in."},{"speaker":"Duke","startTime":1711.221215426463,"endTime":1711.3512154264629,"body":"I'm"},{"speaker":"Duke","startTime":1711.361215426463,"endTime":1711.501215426463,"body":"like,"},{"speaker":"Duke","startTime":1711.501215426463,"endTime":1711.681215426463,"body":"okay,"},{"speaker":"Duke","startTime":1711.681215426463,"endTime":1711.811215426463,"body":"well,"},{"speaker":"Duke","startTime":1711.811215426463,"endTime":1712.031215426463,"body":"listen,"},{"speaker":"Duke","startTime":1712.081215426463,"endTime":1712.2012154264632,"body":"You"},{"speaker":"Duke","startTime":1712.2012154264632,"endTime":1712.401215426463,"body":"can't"},{"speaker":"Duke","startTime":1712.401215426463,"endTime":1712.5312154264632,"body":"go"},{"speaker":"Duke","startTime":1712.5312154264632,"endTime":1712.7412154264632,"body":"from"},{"speaker":"Duke","startTime":1712.7412154264632,"endTime":1713.0712154264631,"body":"just"},{"speaker":"Duke","startTime":1713.0712154264631,"endTime":1713.561215426463,"body":"resource"},{"speaker":"Duke","startTime":1713.611215426463,"endTime":1714.2412154264632,"body":"capacity"},{"speaker":"Duke","startTime":1714.251215426463,"endTime":1714.861215426463,"body":"modeling"},{"speaker":"Duke","startTime":1714.8712154264629,"endTime":1715.3412154264631,"body":"to"},{"speaker":"Duke","startTime":1715.711215426463,"endTime":1716.371215426463,"body":"capacity"},{"speaker":"Duke","startTime":1716.421215426463,"endTime":1716.711215426463,"body":"and"},{"speaker":"Duke","startTime":1716.711215426463,"endTime":1717.0412154264632,"body":"cost"},{"speaker":"Duke","startTime":1717.0412154264632,"endTime":1717.711215426463,"body":"modeling"},{"speaker":"Duke","startTime":1718.0412154264632,"endTime":1718.3212154264631,"body":"with"},{"speaker":"Duke","startTime":1718.3212154264631,"endTime":1718.471215426463,"body":"the"},{"speaker":"Duke","startTime":1718.471215426463,"endTime":1719.191215426463,"body":"understanding"},{"speaker":"Duke","startTime":1719.191215426463,"endTime":1719.3112154264631,"body":"that"},{"speaker":"Duke","startTime":1719.3112154264631,"endTime":1719.441215426463,"body":"we're"},{"speaker":"Duke","startTime":1719.441215426463,"endTime":1719.8212154264631,"body":"working"},{"speaker":"Duke","startTime":1719.8212154264631,"endTime":1719.951214926463,"body":"on"},{"speaker":"Duke","startTime":1719.951214926463,"endTime":1720.131214426463,"body":"this"},{"speaker":"Duke","startTime":1720.211215426463,"endTime":1720.391215426463,"body":"like"},{"speaker":"Duke","startTime":1720.411215426463,"endTime":1720.701214926463,"body":"five"},{"speaker":"Duke","startTime":1720.701214926463,"endTime":1720.9512144264631,"body":"hours"},{"speaker":"Duke","startTime":1720.9512144264631,"endTime":1720.9612144264631,"body":"a"},{"speaker":"Duke","startTime":1720.961215426463,"endTime":1720.991215426463,"body":"week,"},{"speaker":"Duke","startTime":1721.251215426463,"endTime":1721.481215426463,"body":"right?"},{"speaker":"Duke","startTime":1721.531215426463,"endTime":1721.6812154264628,"body":"we've"},{"speaker":"Duke","startTime":1721.681216426463,"endTime":1721.7512164264629,"body":"got"},{"speaker":"Duke","startTime":1721.7512164264629,"endTime":1721.8412164264628,"body":"to"},{"speaker":"Duke","startTime":1721.8412164264628,"endTime":1722.411216426463,"body":"fundamentally"},{"speaker":"Duke","startTime":1722.421216426463,"endTime":1722.7712164264628,"body":"change"},{"speaker":"Duke","startTime":1722.781215426463,"endTime":1722.811215426463,"body":"the"},{"speaker":"Duke","startTime":1722.8112164264628,"endTime":1723.131216426463,"body":"nature"},{"speaker":"Duke","startTime":1723.131216426463,"endTime":1723.1512159264628,"body":"of"},{"speaker":"Duke","startTime":1723.1512159264628,"endTime":1723.1812154264628,"body":"this"},{"speaker":"Duke","startTime":1723.181216426463,"endTime":1723.211216426463,"body":"thing."},{"speaker":"Carleen","startTime":1723.916216426457,"endTime":1724.136216426457,"body":"and"},{"speaker":"Carleen","startTime":1724.156216426457,"endTime":1725.126216426457,"body":"ultimately"},{"speaker":"Carleen","startTime":1725.3362164264568,"endTime":1725.7562164264568,"body":"those"},{"speaker":"Carleen","startTime":1725.7562164264568,"endTime":1726.356216426457,"body":"decisions"},{"speaker":"Carleen","startTime":1726.366216426457,"endTime":1726.4962164264568,"body":"and"},{"speaker":"Carleen","startTime":1726.4962164264568,"endTime":1726.7462164264568,"body":"those"},{"speaker":"Carleen","startTime":1726.7462164264568,"endTime":1727.4962164264568,"body":"changes"},{"speaker":"Carleen","startTime":1727.9662164264569,"endTime":1728.2562164264568,"body":"are"},{"speaker":"Carleen","startTime":1728.2662154264567,"endTime":1728.6462154264568,"body":"for"},{"speaker":"Carleen","startTime":1728.6462154264568,"endTime":1728.9662154264568,"body":"the"},{"speaker":"Carleen","startTime":1729.386216426457,"endTime":1730.0562164264568,"body":"success"},{"speaker":"Carleen","startTime":1730.0662164264568,"endTime":1730.3062164264568,"body":"of"},{"speaker":"Carleen","startTime":1730.3062164264568,"endTime":1730.5362164264568,"body":"that"},{"speaker":"Carleen","startTime":1730.5462164264568,"endTime":1731.2062164264569,"body":"customer"},{"speaker":"Carleen","startTime":1732.186216426457,"endTime":1732.5162164264568,"body":"because."},{"speaker":"Carleen","startTime":1733.0062164264566,"endTime":1733.3462164264567,"body":"That"},{"speaker":"Carleen","startTime":1733.626216426457,"endTime":1733.876216426457,"body":"is"},{"speaker":"Carleen","startTime":1733.876216426457,"endTime":1733.9262164264567,"body":"a"},{"speaker":"Carleen","startTime":1733.9262164264567,"endTime":1734.2262164264569,"body":"pain"},{"speaker":"Carleen","startTime":1734.2262164264569,"endTime":1734.546216426457,"body":"point"},{"speaker":"Carleen","startTime":1734.586216426457,"endTime":1735.0162164264568,"body":"clearly"},{"speaker":"Carleen","startTime":1735.0162164264568,"endTime":1735.186216426457,"body":"for"},{"speaker":"Carleen","startTime":1735.186216426457,"endTime":1735.4262164264567,"body":"that"},{"speaker":"Carleen","startTime":1735.4262164264567,"endTime":1736.0762164264568,"body":"manager,"},{"speaker":"Carleen","startTime":1736.2162164264566,"endTime":1736.3462164264567,"body":"is"},{"speaker":"Carleen","startTime":1736.3462164264567,"endTime":1736.4462164264567,"body":"the"},{"speaker":"Carleen","startTime":1736.4462164264567,"endTime":1736.7562164264566,"body":"cost"},{"speaker":"Carleen","startTime":1736.7562164264566,"endTime":1737.336216426457,"body":"modeling."},{"speaker":"Carleen","startTime":1737.4462164264567,"endTime":1737.686216426457,"body":"He's"},{"speaker":"Carleen","startTime":1737.686216426457,"endTime":1737.8662164264567,"body":"not"},{"speaker":"Carleen","startTime":1737.8662164264567,"endTime":1738.0762164264568,"body":"able"},{"speaker":"Carleen","startTime":1738.0762164264568,"endTime":1738.1762164264567,"body":"to"},{"speaker":"Carleen","startTime":1738.1762164264567,"endTime":1738.5562164264568,"body":"answer."},{"speaker":"Carleen","startTime":1739.1762164264567,"endTime":1739.4062164264567,"body":"Well,"},{"speaker":"Carleen","startTime":1739.4062164264567,"endTime":1739.5562164264568,"body":"I"},{"speaker":"Carleen","startTime":1739.556316426457,"endTime":1739.7661164264566,"body":"assume"},{"speaker":"Carleen","startTime":1739.7662164264568,"endTime":1739.876216426457,"body":"that"},{"speaker":"Carleen","startTime":1739.8862164264567,"endTime":1740.0262164264566,"body":"he"},{"speaker":"Carleen","startTime":1740.0262164264566,"endTime":1740.166216426457,"body":"was"},{"speaker":"Carleen","startTime":1740.166216426457,"endTime":1740.216215926457,"body":"a"},{"speaker":"Carleen","startTime":1740.216215926457,"endTime":1740.476215426457,"body":"he,"},{"speaker":"Carleen","startTime":1740.566216426457,"endTime":1740.7062164264569,"body":"but"},{"speaker":"Carleen","startTime":1740.7162154264568,"endTime":1740.9462154264568,"body":"he's"},{"speaker":"Carleen","startTime":1740.9462164264567,"endTime":1741.106216426457,"body":"not"},{"speaker":"Carleen","startTime":1741.106216426457,"endTime":1741.316216426457,"body":"able"},{"speaker":"Carleen","startTime":1741.316216426457,"endTime":1741.436216426457,"body":"to"},{"speaker":"Carleen","startTime":1741.436216426457,"endTime":1741.9062164264567,"body":"answer"},{"speaker":"Carleen","startTime":1742.586216426457,"endTime":1743.3662164264567,"body":"questions"},{"speaker":"Carleen","startTime":1743.8462164264567,"endTime":1743.9862164264566,"body":"to"},{"speaker":"Carleen","startTime":1743.9862164264566,"endTime":1744.2362164264566,"body":"his"},{"speaker":"Carleen","startTime":1744.2362164264566,"endTime":1744.9262164264567,"body":"management"},{"speaker":"Carleen","startTime":1744.9762164264566,"endTime":1745.1362164264567,"body":"that"},{"speaker":"Carleen","startTime":1745.1362164264567,"endTime":1745.3762159264568,"body":"maybe"},{"speaker":"Carleen","startTime":1745.3762159264568,"endTime":1745.5362154264567,"body":"his"},{"speaker":"Carleen","startTime":1745.5362164264568,"endTime":1745.9462164264567,"body":"management"},{"speaker":"Carleen","startTime":1745.9862164264566,"endTime":1746.1462164264567,"body":"is"},{"speaker":"Carleen","startTime":1746.1962164264567,"endTime":1746.7462164264568,"body":"asking"},{"speaker":"Carleen","startTime":1747.0062164264568,"endTime":1747.3262164264568,"body":"that"},{"speaker":"Carleen","startTime":1747.3262164264568,"endTime":1748.0062164264568,"body":"feature"},{"speaker":"Carleen","startTime":1748.1962154264568,"endTime":1748.4562154264568,"body":"would"},{"speaker":"Carleen","startTime":1748.4662164264569,"endTime":1748.8262164264568,"body":"help"},{"speaker":"Carleen","startTime":1748.8262164264568,"endTime":1749.2762164264568,"body":"him"},{"speaker":"Carleen","startTime":1749.9262174264568,"endTime":1750.496217426457,"body":"manage"},{"speaker":"Carleen","startTime":1750.5062164264568,"endTime":1750.656216426457,"body":"or"},{"speaker":"Carleen","startTime":1750.656216426457,"endTime":1750.8162164264568,"body":"would"},{"speaker":"Carleen","startTime":1750.8162164264568,"endTime":1751.0562164264568,"body":"help"},{"speaker":"Carleen","startTime":1751.0562164264568,"endTime":1751.4462164264569,"body":"him"},{"speaker":"Carleen","startTime":1751.5162164264568,"endTime":1752.0362164264568,"body":"answer."},{"speaker":"Duke","startTime":1752.371216426463,"endTime":1752.631216426463,"body":"That's"},{"speaker":"Duke","startTime":1752.641214426463,"endTime":1752.921214426463,"body":"one"},{"speaker":"Duke","startTime":1752.931215426463,"endTime":1753.411215426463,"body":"trick"},{"speaker":"Duke","startTime":1753.411215426463,"endTime":1753.531215426463,"body":"I"},{"speaker":"Duke","startTime":1753.541214426463,"endTime":1753.741214426463,"body":"have"},{"speaker":"Duke","startTime":1753.741214426463,"endTime":1753.861214426463,"body":"up"},{"speaker":"Duke","startTime":1753.861215426463,"endTime":1754.001215426463,"body":"my"},{"speaker":"Duke","startTime":1754.001215426463,"endTime":1754.521215426463,"body":"sleeve."},{"speaker":"Duke","startTime":1754.521215426463,"endTime":1754.771215426463,"body":"If"},{"speaker":"Duke","startTime":1754.771215426463,"endTime":1754.901215426463,"body":"I"},{"speaker":"Duke","startTime":1754.911215426463,"endTime":1755.261215426463,"body":"feel"},{"speaker":"Duke","startTime":1755.261215426463,"endTime":1755.501215426463,"body":"like"},{"speaker":"Duke","startTime":1755.501215426463,"endTime":1755.631215426463,"body":"it's"},{"speaker":"Duke","startTime":1755.641215426463,"endTime":1756.0712154264631,"body":"getting"},{"speaker":"Duke","startTime":1756.751215426463,"endTime":1757.481215426463,"body":"hostile,"},{"speaker":"Duke","startTime":1757.481215426463,"endTime":1757.5912154264631,"body":"but"},{"speaker":"Duke","startTime":1757.5912154264631,"endTime":1758.4312154264628,"body":"uncomfortable"},{"speaker":"Duke","startTime":1758.761215426463,"endTime":1758.941215426463,"body":"is"},{"speaker":"Duke","startTime":1758.941215426463,"endTime":1758.991215426463,"body":"always"},{"speaker":"Duke","startTime":1759.171215426463,"endTime":1760.3312154264631,"body":"reframe"},{"speaker":"Duke","startTime":1760.3412154264631,"endTime":1760.441215426463,"body":"the"},{"speaker":"Duke","startTime":1760.441215426463,"endTime":1761.401215426463,"body":"conversation"},{"speaker":"Duke","startTime":1761.551214426463,"endTime":1761.821214426463,"body":"so"},{"speaker":"Duke","startTime":1761.821215426463,"endTime":1761.991215426463,"body":"that"},{"speaker":"Duke","startTime":1761.991215426463,"endTime":1762.161215426463,"body":"it's"},{"speaker":"Duke","startTime":1762.171214426463,"endTime":1762.671214426463,"body":"not."},{"speaker":"Duke","startTime":1762.851214426463,"endTime":1763.21788209313,"body":"you"},{"speaker":"Duke","startTime":1763.22788209313,"endTime":1763.6778820931297,"body":"versus"},{"speaker":"Duke","startTime":1763.6878820931297,"endTime":1763.97788209313,"body":"me."},{"speaker":"Duke","startTime":1763.97788209313,"endTime":1764.1378820931297,"body":"When"},{"speaker":"Duke","startTime":1764.1378820931297,"endTime":1764.3278820931298,"body":"there's"},{"speaker":"Duke","startTime":1764.3278820931298,"endTime":1765.0678820931298,"body":"contention,"},{"speaker":"Duke","startTime":1766.2878820931298,"endTime":1766.7378820931297,"body":"it's"},{"speaker":"Duke","startTime":1767.0778820931298,"endTime":1767.4778820931297,"body":"you"},{"speaker":"Duke","startTime":1767.4878820931297,"endTime":1767.9078820931297,"body":"versus"},{"speaker":"Duke","startTime":1767.9078820931297,"endTime":1768.1678820931297,"body":"you."},{"speaker":"Duke","startTime":1768.1878820931297,"endTime":1768.3478820931298,"body":"It's"},{"speaker":"Duke","startTime":1768.3478820931298,"endTime":1768.8178820931298,"body":"customer"},{"speaker":"Duke","startTime":1768.8178820931298,"endTime":1769.0978820931298,"body":"versus"},{"speaker":"Duke","startTime":1769.0978820931298,"endTime":1769.5678820931298,"body":"customer."},{"speaker":"Duke","startTime":1769.5678820931298,"endTime":1769.7078820931297,"body":"It's"},{"speaker":"Duke","startTime":1769.7078820931297,"endTime":1769.8878820931297,"body":"not"},{"speaker":"Duke","startTime":1769.8878820931297,"endTime":1770.3278820931298,"body":"customer"},{"speaker":"Duke","startTime":1770.3278820931298,"endTime":1770.6878820931297,"body":"versus"},{"speaker":"Duke","startTime":1770.6878820931297,"endTime":1771.0978820931298,"body":"consultant."},{"speaker":"Carleen","startTime":1771.9328820931235,"endTime":1772.3128820931236,"body":"Yeah."},{"speaker":"Carleen","startTime":1772.440901501293,"endTime":1772.6928820931234,"body":"and"},{"speaker":"Carleen","startTime":1772.7028820931232,"endTime":1772.9528820931232,"body":"it's"},{"speaker":"Carleen","startTime":1772.9528820931232,"endTime":1773.3728820931233,"body":"also,"},{"speaker":"Carleen","startTime":1773.4228820931235,"endTime":1773.5328820931231,"body":"it"},{"speaker":"Carleen","startTime":1773.5328820931231,"endTime":1773.7428820931232,"body":"could"},{"speaker":"Carleen","startTime":1773.7528820931234,"endTime":1773.9528820931232,"body":"be"},{"speaker":"Carleen","startTime":1773.9528820931232,"endTime":1774.0228820931234,"body":"a"},{"speaker":"Carleen","startTime":1774.0228820931234,"endTime":1774.3528820931233,"body":"good"},{"speaker":"Carleen","startTime":1774.6828820931232,"endTime":1775.1028820931233,"body":"time"},{"speaker":"Carleen","startTime":1775.1028820931233,"endTime":1775.2728820931234,"body":"to"},{"speaker":"Carleen","startTime":1775.2728820931234,"endTime":1775.5628820931233,"body":"bring"},{"speaker":"Carleen","startTime":1775.5628820931233,"endTime":1775.7528820931234,"body":"in"},{"speaker":"Carleen","startTime":1775.7528820931234,"endTime":1776.1028820931233,"body":"the,"},{"speaker":"Carleen","startTime":1776.1428820931233,"endTime":1776.5128820931232,"body":"Iron"},{"speaker":"Carleen","startTime":1776.5128820931232,"endTime":1777.1928820931232,"body":"Triangle"},{"speaker":"Carleen","startTime":1777.2128820931232,"endTime":1777.3628820931233,"body":"because"},{"speaker":"Carleen","startTime":1777.3628820931233,"endTime":1777.4628820931232,"body":"I"},{"speaker":"Carleen","startTime":1777.4828820931232,"endTime":1777.7228820931232,"body":"think"},{"speaker":"Carleen","startTime":1777.7428820931232,"endTime":1778.2128820931232,"body":"people"},{"speaker":"Carleen","startTime":1778.7728820931234,"endTime":1778.8928820931233,"body":"can"},{"speaker":"Carleen","startTime":1778.922882093123,"endTime":1779.1928820931234,"body":"have"},{"speaker":"Carleen","startTime":1779.1928820931234,"endTime":1779.8928820931233,"body":"something"},{"speaker":"Carleen","startTime":1780.3928810931234,"endTime":1781.1328810931234,"body":"fast"},{"speaker":"Carleen","startTime":1781.4528820931232,"endTime":1781.6628820931232,"body":"and"},{"speaker":"Carleen","startTime":1781.6628820931232,"endTime":1782.1828820931232,"body":"cheap,"},{"speaker":"Carleen","startTime":1782.2828820931234,"endTime":1782.5628815931234,"body":"but"},{"speaker":"Carleen","startTime":1782.5628815931234,"endTime":1782.8028810931232,"body":"not"},{"speaker":"Carleen","startTime":1782.8028810931232,"endTime":1783.3028810931232,"body":"good."},{"speaker":"Carleen","startTime":1783.3228820931233,"endTime":1783.5228820931234,"body":"You"},{"speaker":"Carleen","startTime":1783.5228820931234,"endTime":1783.6628820931232,"body":"can"},{"speaker":"Carleen","startTime":1783.6728820931232,"endTime":1783.9128820931232,"body":"have"},{"speaker":"Carleen","startTime":1783.9128820931232,"endTime":1784.5228820931234,"body":"something"},{"speaker":"CJ","startTime":1784.9628820931239,"endTime":1785.4128820931237,"body":"Yeah."},{"speaker":"CJ","startTime":1785.5028820931238,"endTime":1785.5228820931238,"body":"Yeah."},{"speaker":"Carleen","startTime":1785.772881093123,"endTime":1786.0728810931232,"body":"good"},{"speaker":"Carleen","startTime":1786.072882093123,"endTime":1786.2028820931232,"body":"and"},{"speaker":"Carleen","startTime":1786.2128820931234,"endTime":1786.4728820931232,"body":"cheap,"},{"speaker":"Carleen","startTime":1786.4828820931234,"endTime":1786.6628820931232,"body":"but"},{"speaker":"Carleen","startTime":1786.6628820931232,"endTime":1786.942882093123,"body":"not"},{"speaker":"Carleen","startTime":1786.9728820931232,"endTime":1787.7728820931234,"body":"fast."},{"speaker":"Carleen","startTime":1787.8628820931233,"endTime":1788.0328820931234,"body":"you"},{"speaker":"Carleen","startTime":1788.0328820931234,"endTime":1788.1928820931232,"body":"know,"},{"speaker":"Carleen","startTime":1788.2028820931232,"endTime":1788.362882093123,"body":"the"},{"speaker":"Carleen","startTime":1788.362882093123,"endTime":1788.6228820931233,"body":"three"},{"speaker":"Carleen","startTime":1788.6228820931233,"endTime":1788.9728820931232,"body":"things"},{"speaker":"Carleen","startTime":1788.9728820931232,"endTime":1789.2228820931232,"body":"there."},{"speaker":"Carleen","startTime":1789.2428820931232,"endTime":1789.382882093123,"body":"And"},{"speaker":"Carleen","startTime":1789.382882093123,"endTime":1789.4928820931232,"body":"I"},{"speaker":"Carleen","startTime":1789.5028820931234,"endTime":1789.7428820931232,"body":"think"},{"speaker":"Carleen","startTime":1789.7428820931232,"endTime":1789.9128820931232,"body":"when"},{"speaker":"Carleen","startTime":1789.9128820931232,"endTime":1790.322882093123,"body":"you,"},{"speaker":"Carleen","startTime":1790.6328820931233,"endTime":1791.3328820931233,"body":"hopefully."},{"speaker":"Carleen","startTime":1791.8178820931232,"endTime":1791.9878820931233,"body":"You"},{"speaker":"Carleen","startTime":1791.9878820931233,"endTime":1792.0878820931232,"body":"know,"},{"speaker":"Carleen","startTime":1792.0878820931232,"endTime":1792.2278820931233,"body":"when"},{"speaker":"Carleen","startTime":1792.2278820931233,"endTime":1792.3378820931232,"body":"you"},{"speaker":"Carleen","startTime":1792.3378820931232,"endTime":1792.5878820931232,"body":"start"},{"speaker":"Carleen","startTime":1792.5878820931232,"endTime":1792.9078820931234,"body":"bringing"},{"speaker":"Carleen","startTime":1792.9078820931234,"endTime":1793.0678820931232,"body":"some"},{"speaker":"Carleen","startTime":1793.0678820931232,"endTime":1793.2778820931233,"body":"of"},{"speaker":"Carleen","startTime":1793.2778820931233,"endTime":1793.4978820931233,"body":"those"},{"speaker":"Carleen","startTime":1793.5078820931233,"endTime":1793.8278820931232,"body":"things"},{"speaker":"Carleen","startTime":1793.8578820931234,"endTime":1794.1778820931233,"body":"into"},{"speaker":"Carleen","startTime":1794.1778820931233,"endTime":1794.2978820931232,"body":"the"},{"speaker":"Carleen","startTime":1794.2978820931232,"endTime":1795.0178820931233,"body":"conversation"},{"speaker":"Carleen","startTime":1795.0178820931233,"endTime":1795.1478820931234,"body":"that"},{"speaker":"Carleen","startTime":1795.1478820931234,"endTime":1795.2578820931233,"body":"the"},{"speaker":"Carleen","startTime":1795.2578820931233,"endTime":1795.6978820931233,"body":"customer"},{"speaker":"Carleen","startTime":1795.6978820931233,"endTime":1796.3678820931234,"body":"realizes,"},{"speaker":"Carleen","startTime":1796.4212154264565,"endTime":1796.8512154264565,"body":"yeah,"},{"speaker":"Carleen","startTime":1796.8512154264565,"endTime":1797.3812154264565,"body":"okay."},{"speaker":"Carleen","startTime":1797.5248820931233,"endTime":1797.5962154264562,"body":"the"},{"speaker":"Carleen","startTime":1797.5962154264562,"endTime":1797.8662154264562,"body":"people"},{"speaker":"Carleen","startTime":1797.8662154264562,"endTime":1797.9862154264565,"body":"that"},{"speaker":"Carleen","startTime":1797.9862154264565,"endTime":1798.0662154264564,"body":"I'm"},{"speaker":"Carleen","startTime":1798.0662154264564,"endTime":1798.3562154264564,"body":"working"},{"speaker":"Carleen","startTime":1798.3562154264564,"endTime":1798.5562154264562,"body":"with"},{"speaker":"Carleen","startTime":1798.5562154264562,"endTime":1798.6762154264566,"body":"are"},{"speaker":"Carleen","startTime":1798.6762154264566,"endTime":1798.9862154264565,"body":"human"},{"speaker":"Carleen","startTime":1798.9862154264565,"endTime":1799.2962154264565,"body":"too."},{"speaker":"Carleen","startTime":1799.3262154264562,"endTime":1799.6362154264561,"body":"And"},{"speaker":"Carleen","startTime":1799.9662154264563,"endTime":1800.2162154264563,"body":"if"},{"speaker":"Carleen","startTime":1800.2162154264563,"endTime":1800.4462154264563,"body":"my"},{"speaker":"Carleen","startTime":1800.4462154264563,"endTime":1800.9462154264563,"body":"management"},{"speaker":"Carleen","startTime":1800.976215426456,"endTime":1801.2962154264562,"body":"asked"},{"speaker":"Carleen","startTime":1801.306215426456,"endTime":1801.4462154264563,"body":"for"},{"speaker":"Carleen","startTime":1801.4462154264563,"endTime":1801.7562154264563,"body":"me"},{"speaker":"Carleen","startTime":1801.7962154264562,"endTime":1801.9262154264563,"body":"to"},{"speaker":"Carleen","startTime":1801.9262154264563,"endTime":1802.1362154264564,"body":"come"},{"speaker":"Carleen","startTime":1802.1362154264564,"endTime":1802.2962154264562,"body":"up"},{"speaker":"Carleen","startTime":1802.2962154264562,"endTime":1802.4662154264563,"body":"with"},{"speaker":"Carleen","startTime":1802.4662154264563,"endTime":1802.976215426456,"body":"something"},{"speaker":"Carleen","startTime":1803.2762154264562,"endTime":1803.806215426456,"body":"good,"},{"speaker":"Carleen","startTime":1803.9062154264564,"endTime":1804.2762154264562,"body":"cheap,"},{"speaker":"Carleen","startTime":1804.4262154264563,"endTime":1804.846215426456,"body":"and"},{"speaker":"Carleen","startTime":1804.8562154264562,"endTime":1805.3162154264562,"body":"fast"},{"speaker":"Carleen","startTime":1805.3162154264562,"endTime":1805.4262154264563,"body":"at"},{"speaker":"Carleen","startTime":1805.4262154264563,"endTime":1805.5262154264562,"body":"the"},{"speaker":"Carleen","startTime":1805.5262154264562,"endTime":1805.7762154264562,"body":"same"},{"speaker":"Carleen","startTime":1805.7762154264562,"endTime":1806.1362154264564,"body":"time,"},{"speaker":"Carleen","startTime":1806.1762154264563,"endTime":1806.346215426456,"body":"I"},{"speaker":"Carleen","startTime":1806.346215426456,"endTime":1806.5462154264562,"body":"would"},{"speaker":"Carleen","startTime":1806.5462154264562,"endTime":1806.8162154264562,"body":"say,"},{"speaker":"Carleen","startTime":1806.8362154264562,"endTime":1807.076215426456,"body":"whoa,"},{"speaker":"Carleen","startTime":1807.0862154264562,"endTime":1807.266215426456,"body":"whoa,"},{"speaker":"Carleen","startTime":1807.2762154264562,"endTime":1807.6662154264561,"body":"whoa,"},{"speaker":"Carleen","startTime":1808.7062144264562,"endTime":1809.0262144264561,"body":"let's"},{"speaker":"Carleen","startTime":1809.0262154264562,"endTime":1809.2662154264563,"body":"make,"},{"speaker":"Carleen","startTime":1809.2862144264561,"endTime":1809.4762144264562,"body":"let's"},{"speaker":"Carleen","startTime":1809.476215426456,"endTime":1809.6362154264561,"body":"be"},{"speaker":"Carleen","startTime":1809.6362154264561,"endTime":1810.0262154264562,"body":"reasonable."},{"speaker":"Carleen","startTime":1810.0262154264562,"endTime":1810.1362154264564,"body":"We"},{"speaker":"Carleen","startTime":1810.1362154264564,"endTime":1810.2362154264563,"body":"got"},{"speaker":"Carleen","startTime":1810.2362154264563,"endTime":1810.3062154264564,"body":"to"},{"speaker":"Carleen","startTime":1810.3062154264564,"endTime":1810.5062154264563,"body":"pick"},{"speaker":"Carleen","startTime":1810.5062154264563,"endTime":1810.786215426456,"body":"two."},{"speaker":"Duke","startTime":1812.7562154264626,"endTime":1813.1562154264623,"body":"Sometimes"},{"speaker":"Duke","startTime":1813.1562154264623,"endTime":1813.3862154264627,"body":"you"},{"speaker":"Duke","startTime":1813.3863154264625,"endTime":1838.5511154264625,"body":"want."},{"speaker":"CJ","startTime":1838.7762154264567,"endTime":1838.9462154264568,"body":"the"},{"speaker":"CJ","startTime":1838.9462154264568,"endTime":1839.2162154264568,"body":"only"},{"speaker":"CJ","startTime":1839.2362154264567,"endTime":1839.4262154264568,"body":"thing"},{"speaker":"CJ","startTime":1839.4262154264568,"endTime":1839.5762154264569,"body":"that"},{"speaker":"CJ","startTime":1839.5762154264569,"endTime":1839.9362154264566,"body":"matters"},{"speaker":"CJ","startTime":1839.9662154264568,"endTime":1840.0962149264567,"body":"to"},{"speaker":"CJ","startTime":1840.0962149264567,"endTime":1840.4662144264569,"body":"them."},{"speaker":"CJ","startTime":1840.9362154264566,"endTime":1841.2562154264567,"body":"Right."},{"speaker":"CJ","startTime":1841.3162154264567,"endTime":1841.8262154264569,"body":"And"},{"speaker":"CJ","startTime":1842.2162154264563,"endTime":1842.7062154264565,"body":"figuring"},{"speaker":"CJ","startTime":1842.7162154264563,"endTime":1842.9862154264567,"body":"out"},{"speaker":"CJ","startTime":1842.9962154264565,"endTime":1843.2062154264565,"body":"how"},{"speaker":"CJ","startTime":1843.2062154264565,"endTime":1843.286215426457,"body":"to"},{"speaker":"CJ","startTime":1843.286215426457,"endTime":1843.5862154264566,"body":"use"},{"speaker":"CJ","startTime":1843.5862154264566,"endTime":1843.6762149264566,"body":"the"},{"speaker":"CJ","startTime":1843.6762149264566,"endTime":1844.176214426457,"body":"product"},{"speaker":"CJ","startTime":1844.1862144264567,"endTime":1844.3262144264565,"body":"to"},{"speaker":"CJ","startTime":1844.3262154264569,"endTime":1844.8462149264567,"body":"deliver"},{"speaker":"CJ","startTime":1844.8462149264567,"endTime":1845.2162144264569,"body":"that"},{"speaker":"CJ","startTime":1845.2662154264567,"endTime":1845.5462149264567,"body":"inside"},{"speaker":"CJ","startTime":1845.5462149264567,"endTime":1845.7062144264564,"body":"of"},{"speaker":"CJ","startTime":1845.7062144264564,"endTime":1845.8962144264565,"body":"their"},{"speaker":"CJ","startTime":1845.8962154264568,"endTime":1846.7062154264568,"body":"context,"},{"speaker":"CJ","startTime":1846.7828820931234,"endTime":1847.1328820931237,"body":"is"},{"speaker":"CJ","startTime":1847.7028820931234,"endTime":1847.8928820931235,"body":"the"},{"speaker":"CJ","startTime":1847.8928820931235,"endTime":1848.2228820931234,"body":"thing"},{"speaker":"CJ","startTime":1848.2428820931234,"endTime":1848.6228820931235,"body":"that,"},{"speaker":"CJ","startTime":1848.6995487597908,"endTime":1848.9395487597906,"body":"there"},{"speaker":"CJ","startTime":1848.9395487597906,"endTime":1849.2695487597905,"body":"makes"},{"speaker":"CJ","startTime":1849.2695487597905,"endTime":1849.3295487597904,"body":"or"},{"speaker":"CJ","startTime":1849.3295487597904,"endTime":1849.8595487597906,"body":"breaks"},{"speaker":"CJ","startTime":1849.8595487597906,"endTime":1850.2195487597908,"body":"whether"},{"speaker":"CJ","startTime":1850.2195487597908,"endTime":1850.2695487597905,"body":"or"},{"speaker":"CJ","startTime":1850.2695487597905,"endTime":1850.6295487597906,"body":"not"},{"speaker":"CJ","startTime":1850.6395487597904,"endTime":1850.8895487597904,"body":"the"},{"speaker":"CJ","startTime":1850.8895487597904,"endTime":1851.6495487597906,"body":"implementation"},{"speaker":"CJ","startTime":1851.6495487597906,"endTime":1851.8995487597906,"body":"lives"},{"speaker":"CJ","startTime":1851.8995487597906,"endTime":1852.0495487597907,"body":"up"},{"speaker":"CJ","startTime":1852.0495487597907,"endTime":1852.1695487597906,"body":"to"},{"speaker":"CJ","startTime":1852.1695487597906,"endTime":1852.3595487597906,"body":"their"},{"speaker":"CJ","startTime":1852.3595487597906,"endTime":1852.9495487597908,"body":"expectations"},{"speaker":"CJ","startTime":1853.9595477597902,"endTime":1854.5495477597904,"body":"and,"},{"speaker":"CJ","startTime":1854.5496477597906,"endTime":1854.6294487597904,"body":"um,"},{"speaker":"CJ","startTime":1854.8695487597904,"endTime":1854.9695487597908,"body":"I"},{"speaker":"CJ","startTime":1854.9695487597908,"endTime":1855.1395487597908,"body":"just"},{"speaker":"CJ","startTime":1855.1395487597908,"endTime":1855.2495487597905,"body":"think"},{"speaker":"CJ","startTime":1855.3695487597904,"endTime":1855.8195487597907,"body":"sometimes"},{"speaker":"CJ","startTime":1855.8195487597907,"endTime":1855.9195487597906,"body":"it's"},{"speaker":"CJ","startTime":1855.9195487597906,"endTime":1856.0695487597907,"body":"just"},{"speaker":"CJ","startTime":1856.0695487597907,"endTime":1856.4395487597906,"body":"hard"},{"speaker":"CJ","startTime":1856.6328820931242,"endTime":1856.892882093124,"body":"if"},{"speaker":"CJ","startTime":1856.892882093124,"endTime":1857.162882093124,"body":"there's"},{"speaker":"CJ","startTime":1857.162882093124,"endTime":1857.3228820931238,"body":"an"},{"speaker":"CJ","startTime":1857.332882093124,"endTime":1857.9728820931239,"body":"inability"},{"speaker":"CJ","startTime":1857.9728820931239,"endTime":1858.0928820931242,"body":"to"},{"speaker":"CJ","startTime":1858.102882093124,"endTime":1858.2428820931239,"body":"get"},{"speaker":"CJ","startTime":1858.2428820931239,"endTime":1858.5228820931236,"body":"both"},{"speaker":"CJ","startTime":1858.642882093124,"endTime":1858.832882093124,"body":"to"},{"speaker":"CJ","startTime":1858.9428820931237,"endTime":1859.3028820931238,"body":"everyone"},{"speaker":"CJ","startTime":1859.3128820931236,"endTime":1859.5928820931242,"body":"get"},{"speaker":"CJ","startTime":1859.622882093124,"endTime":1859.7828820931238,"body":"in"},{"speaker":"CJ","startTime":1859.7828820931238,"endTime":1859.892882093124,"body":"the"},{"speaker":"CJ","startTime":1859.892882093124,"endTime":1860.1928820931237,"body":"same"},{"speaker":"CJ","startTime":1860.1928820931237,"endTime":1860.7628820931238,"body":"dictionary"},{"speaker":"CJ","startTime":1860.7628820931238,"endTime":1860.912882093124,"body":"when"},{"speaker":"CJ","startTime":1860.912882093124,"endTime":1861.0228820931236,"body":"we're"},{"speaker":"CJ","startTime":1861.0228820931236,"endTime":1861.352882093124,"body":"talking"},{"speaker":"CJ","startTime":1861.352882093124,"endTime":1861.7228820931239,"body":"about,"},{"speaker":"CJ","startTime":1861.9828820931236,"endTime":1862.142882093124,"body":"you"},{"speaker":"CJ","startTime":1862.142882093124,"endTime":1862.3228820931238,"body":"know,"},{"speaker":"CJ","startTime":1862.352882093124,"endTime":1863.142882093124,"body":"communication,"},{"speaker":"CJ","startTime":1863.202882093124,"endTime":1863.422881593124,"body":"right?"},{"speaker":"CJ","startTime":1863.422881593124,"endTime":1863.6528810931238,"body":"Like,"},{"speaker":"CJ","startTime":1863.8628820931237,"endTime":1864.092881593124,"body":"when"},{"speaker":"CJ","startTime":1864.092881593124,"endTime":1864.2328810931242,"body":"I'm"},{"speaker":"CJ","startTime":1864.2428820931239,"endTime":1864.462882093124,"body":"trying"},{"speaker":"CJ","startTime":1864.462882093124,"endTime":1864.5328820931238,"body":"to"},{"speaker":"CJ","startTime":1864.5328820931238,"endTime":1864.7628815931241,"body":"tell"},{"speaker":"CJ","startTime":1864.7628815931241,"endTime":1864.8728810931236,"body":"them,"},{"speaker":"CJ","startTime":1865.182882093124,"endTime":1865.3428820931242,"body":"this"},{"speaker":"CJ","startTime":1865.352882093124,"endTime":1865.4728820931239,"body":"is"},{"speaker":"CJ","startTime":1865.4728820931239,"endTime":1865.6128820931237,"body":"what"},{"speaker":"CJ","startTime":1865.6128820931237,"endTime":1865.7228820931239,"body":"we're"},{"speaker":"CJ","startTime":1865.7228820931239,"endTime":1865.8628820931237,"body":"going"},{"speaker":"CJ","startTime":1865.8628820931237,"endTime":1865.9028820931237,"body":"to"},{"speaker":"CJ","startTime":1865.9028820931237,"endTime":1866.142882093124,"body":"do."},{"speaker":"CJ","startTime":1866.142882093124,"endTime":1866.292882093124,"body":"And"},{"speaker":"CJ","startTime":1866.292882093124,"endTime":1866.422881593124,"body":"they're"},{"speaker":"CJ","startTime":1866.422881593124,"endTime":1866.682881093124,"body":"telling"},{"speaker":"CJ","startTime":1866.682882093124,"endTime":1866.8128820931236,"body":"me"},{"speaker":"CJ","startTime":1866.8128820931236,"endTime":1867.102882093124,"body":"again,"},{"speaker":"CJ","startTime":1867.1128820931237,"endTime":1867.342881593124,"body":"back"},{"speaker":"CJ","startTime":1867.342881593124,"endTime":1867.4528810931236,"body":"in"},{"speaker":"CJ","startTime":1867.452882093124,"endTime":1867.6528820931237,"body":"their"},{"speaker":"CJ","startTime":1867.6528820931237,"endTime":1868.0128815931241,"body":"words,"},{"speaker":"CJ","startTime":1868.0128815931241,"endTime":1868.2528810931237,"body":"maybe"},{"speaker":"CJ","startTime":1868.2528810931237,"endTime":1868.5028810931237,"body":"coming"},{"speaker":"CJ","startTime":1868.5028810931237,"endTime":1868.6728810931238,"body":"from"},{"speaker":"CJ","startTime":1868.6728810931238,"endTime":1869.052881093124,"body":"Excel"},{"speaker":"CJ","startTime":1869.052881093124,"endTime":1869.6928810931238,"body":"spreadsheet"},{"speaker":"CJ","startTime":1869.9728820931239,"endTime":1870.182882093124,"body":"or"},{"speaker":"CJ","startTime":1870.182882093124,"endTime":1870.502881593124,"body":"something"},{"speaker":"CJ","startTime":1870.502881593124,"endTime":1870.6528810931238,"body":"that's"},{"speaker":"CJ","startTime":1870.6528810931238,"endTime":1870.6928810931238,"body":"just"},{"speaker":"CJ","startTime":1871.0528820931243,"endTime":1871.502882093124,"body":"Now,"},{"speaker":"CJ","startTime":1871.642882093124,"endTime":1871.892882093124,"body":"right."},{"speaker":"CJ","startTime":1871.892882093124,"endTime":1871.962882093124,"body":"And"},{"speaker":"CJ","startTime":1871.962882093124,"endTime":1872.0728820931238,"body":"they're"},{"speaker":"CJ","startTime":1872.0728820931238,"endTime":1872.2828820931238,"body":"trying"},{"speaker":"CJ","startTime":1872.2828820931238,"endTime":1872.352882093124,"body":"to"},{"speaker":"CJ","startTime":1872.352882093124,"endTime":1872.5128820931238,"body":"tell"},{"speaker":"CJ","startTime":1872.5128820931238,"endTime":1872.642882093124,"body":"me"},{"speaker":"CJ","startTime":1872.642882093124,"endTime":1872.892882093124,"body":"how"},{"speaker":"CJ","startTime":1873.002882093124,"endTime":1873.122882093124,"body":"this"},{"speaker":"CJ","startTime":1873.1728820931241,"endTime":1873.462882093124,"body":"works."},{"speaker":"CJ","startTime":1873.462882093124,"endTime":1873.5228820931236,"body":"And"},{"speaker":"CJ","startTime":1873.5228820931236,"endTime":1873.602882093124,"body":"I'm"},{"speaker":"CJ","startTime":1873.602882093124,"endTime":1873.7628820931238,"body":"trying"},{"speaker":"CJ","startTime":1873.7628820931238,"endTime":1873.8028820931243,"body":"to"},{"speaker":"CJ","startTime":1873.8028820931243,"endTime":1873.932882093124,"body":"tell"},{"speaker":"CJ","startTime":1873.932882093124,"endTime":1874.0328820931238,"body":"them"},{"speaker":"CJ","startTime":1874.0328820931238,"endTime":1874.1728820931241,"body":"how"},{"speaker":"CJ","startTime":1874.1728820931241,"endTime":1874.4728820931239,"body":"service"},{"speaker":"CJ","startTime":1874.4828820931236,"endTime":1874.6728820931241,"body":"now"},{"speaker":"CJ","startTime":1874.6728820931241,"endTime":1874.962882093124,"body":"works."},{"speaker":"CJ","startTime":1875.1928820931237,"endTime":1875.332882093124,"body":"And"},{"speaker":"CJ","startTime":1875.332882093124,"endTime":1875.6728820931241,"body":"sometimes"},{"speaker":"CJ","startTime":1875.6728820931241,"endTime":1875.792882093124,"body":"we"},{"speaker":"CJ","startTime":1875.792882093124,"endTime":1875.8628820931237,"body":"can"},{"speaker":"CJ","startTime":1875.892882093124,"endTime":1876.042882093124,"body":"end"},{"speaker":"CJ","startTime":1876.042882093124,"endTime":1876.142882093124,"body":"up"},{"speaker":"CJ","startTime":1876.142882093124,"endTime":1876.4228820931241,"body":"talking"},{"speaker":"CJ","startTime":1876.4228820931241,"endTime":1876.7428820931239,"body":"past"},{"speaker":"CJ","startTime":1876.7428820931239,"endTime":1876.892882093124,"body":"each"},{"speaker":"CJ","startTime":1876.892882093124,"endTime":1877.1128820931237,"body":"other,"},{"speaker":"CJ","startTime":1877.1128820931237,"endTime":1877.392882093124,"body":"right?"},{"speaker":"CJ","startTime":1877.6528820931237,"endTime":1877.9809025012867,"body":"Because"},{"speaker":"CJ","startTime":1877.9895487597905,"endTime":1878.1595487597901,"body":"they're"},{"speaker":"CJ","startTime":1878.1595487597901,"endTime":1878.4895487597905,"body":"talking"},{"speaker":"CJ","startTime":1878.4895487597905,"endTime":1878.5595487597902,"body":"to"},{"speaker":"CJ","startTime":1878.5595487597902,"endTime":1878.7795487597905,"body":"me"},{"speaker":"CJ","startTime":1878.7795487597905,"endTime":1879.1895487597903,"body":"about"},{"speaker":"CJ","startTime":1879.39954775979,"endTime":1879.64954775979,"body":"their"},{"speaker":"CJ","startTime":1879.64954775979,"endTime":1880.1695477597905,"body":"business"},{"speaker":"CJ","startTime":1880.16954875979,"endTime":1880.4795487597903,"body":"need,"},{"speaker":"CJ","startTime":1880.4995487597903,"endTime":1880.6495482597902,"body":"and"},{"speaker":"CJ","startTime":1880.6495482597902,"endTime":1880.76954775979,"body":"I'm"},{"speaker":"CJ","startTime":1880.76954775979,"endTime":1880.9895477597902,"body":"talking"},{"speaker":"CJ","startTime":1880.9895487597905,"endTime":1881.0795487597902,"body":"to"},{"speaker":"CJ","startTime":1881.1095487597904,"endTime":1881.3195487597905,"body":"them"},{"speaker":"CJ","startTime":1881.3195487597905,"endTime":1881.6395487597902,"body":"about"},{"speaker":"CJ","startTime":1881.6395487597902,"endTime":1881.79954875979,"body":"their"},{"speaker":"CJ","startTime":1881.79954875979,"endTime":1882.46954875979,"body":"technology."},{"speaker":"CJ","startTime":1882.46954875979,"endTime":1882.5795487597902,"body":"So"},{"speaker":"CJ","startTime":1882.5795487597902,"endTime":1882.6395487597902,"body":"I"},{"speaker":"CJ","startTime":1882.6595487597901,"endTime":1882.84954825979,"body":"think"},{"speaker":"CJ","startTime":1882.84954825979,"endTime":1882.9295477597902,"body":"it's"},{"speaker":"CJ","startTime":1882.9295487597901,"endTime":1883.37954875979,"body":"sometimes"},{"speaker":"CJ","startTime":1883.37954875979,"endTime":1883.7895487597903,"body":"important"},{"speaker":"CJ","startTime":1883.79954875979,"endTime":1884.1195487597902,"body":"too,"},{"speaker":"CJ","startTime":1884.3295487597902,"endTime":1884.4295487597901,"body":"to"},{"speaker":"CJ","startTime":1884.4295487597901,"endTime":1884.59954825979,"body":"make"},{"speaker":"CJ","startTime":1884.59954825979,"endTime":1884.7795477597901,"body":"sure"},{"speaker":"CJ","startTime":1884.7795487597905,"endTime":1885.1095487597904,"body":"we're"},{"speaker":"CJ","startTime":1885.3495477597903,"endTime":1885.5295477597901,"body":"all"},{"speaker":"CJ","startTime":1885.5295487597905,"endTime":1885.9095487597901,"body":"talking"},{"speaker":"CJ","startTime":1885.9095487597901,"endTime":1885.9995487597903,"body":"in"},{"speaker":"CJ","startTime":1886.00954875979,"endTime":1886.09954825979,"body":"the"},{"speaker":"CJ","startTime":1886.09954825979,"endTime":1886.35954775979,"body":"same"},{"speaker":"CJ","startTime":1886.3595487597904,"endTime":1886.88954825979,"body":"context"},{"speaker":"CJ","startTime":1886.88954825979,"endTime":1886.9895477597902,"body":"at"},{"speaker":"CJ","startTime":1886.9895487597905,"endTime":1887.0395482597905,"body":"the"},{"speaker":"CJ","startTime":1887.0395482597905,"endTime":1887.2895477597904,"body":"same"},{"speaker":"CJ","startTime":1887.2895477597904,"endTime":1887.56954775979,"body":"time."},{"speaker":"CJ","startTime":1887.5695487597905,"endTime":1887.6595487597901,"body":"It's"},{"speaker":"CJ","startTime":1887.6595487597901,"endTime":1887.7295482597901,"body":"a"},{"speaker":"CJ","startTime":1887.7295482597901,"endTime":1887.93954775979,"body":"long"},{"speaker":"CJ","startTime":1887.9395487597903,"endTime":1888.0795487597902,"body":"way"},{"speaker":"CJ","startTime":1888.0795487597902,"endTime":1888.16954875979,"body":"to"},{"speaker":"CJ","startTime":1888.16954875979,"endTime":1888.3295487597902,"body":"get"},{"speaker":"CJ","startTime":1888.3295487597902,"endTime":1888.4295487597901,"body":"to"},{"speaker":"CJ","startTime":1888.4295487597901,"endTime":1888.5995487597902,"body":"that"},{"speaker":"CJ","startTime":1888.5995487597902,"endTime":1888.8495487597902,"body":"point."},{"speaker":"CJ","startTime":1889.08954875979,"endTime":1889.41954875979,"body":"Um,"},{"speaker":"CJ","startTime":1889.83954875979,"endTime":1890.1195487597902,"body":"but"},{"speaker":"CJ","startTime":1890.11964875979,"endTime":1891.9494487597904,"body":"I"},{"speaker":"CJ","startTime":1891.94954875979,"endTime":1892.1395487597902,"body":"just"},{"speaker":"CJ","startTime":1892.1395487597902,"endTime":1892.33954875979,"body":"think"},{"speaker":"CJ","startTime":1892.33954875979,"endTime":1892.44954875979,"body":"it's"},{"speaker":"CJ","startTime":1892.44954875979,"endTime":1892.8895487597902,"body":"important,"},{"speaker":"CJ","startTime":1892.8895487597902,"endTime":1893.1095487597904,"body":"right."},{"speaker":"CJ","startTime":1893.1095487597904,"endTime":1893.1795487597901,"body":"To"},{"speaker":"CJ","startTime":1893.1795487597901,"endTime":1893.3495487597902,"body":"make"},{"speaker":"CJ","startTime":1893.3495487597902,"endTime":1893.5295487597905,"body":"sure"},{"speaker":"CJ","startTime":1893.5295487597905,"endTime":1893.6195487597902,"body":"that"},{"speaker":"CJ","startTime":1893.6695487597904,"endTime":1893.8595487597904,"body":"we're"},{"speaker":"CJ","startTime":1893.8595487597904,"endTime":1893.9995487597903,"body":"all"},{"speaker":"CJ","startTime":1893.9995487597903,"endTime":1894.21954875979,"body":"having"},{"speaker":"CJ","startTime":1894.21954875979,"endTime":1894.3295487597902,"body":"the"},{"speaker":"CJ","startTime":1894.3295487597902,"endTime":1894.5995487597902,"body":"same"},{"speaker":"CJ","startTime":1894.5995487597902,"endTime":1895.3895487597902,"body":"conversation."},{"speaker":"CJ","startTime":1895.5295487597905,"endTime":1895.6795487597901,"body":"And,"},{"speaker":"CJ","startTime":1895.6795487597901,"endTime":1896.1495487597904,"body":"and"},{"speaker":"CJ","startTime":1896.1795487597901,"endTime":1896.4895487597905,"body":"so"},{"speaker":"CJ","startTime":1896.5395487597903,"endTime":1896.6895487597903,"body":"we"},{"speaker":"CJ","startTime":1896.6895487597903,"endTime":1896.83954875979,"body":"can"},{"speaker":"CJ","startTime":1896.8495487597902,"endTime":1897.0695482597903,"body":"all"},{"speaker":"CJ","startTime":1897.0695482597903,"endTime":1897.2595477597906,"body":"get"},{"speaker":"CJ","startTime":1897.25954875979,"endTime":1897.33954875979,"body":"to"},{"speaker":"CJ","startTime":1897.33954875979,"endTime":1897.4495487597906,"body":"the"},{"speaker":"CJ","startTime":1897.4495487597906,"endTime":1897.8495487597902,"body":"solution"},{"speaker":"CJ","startTime":1897.8495487597902,"endTime":1898.2695487597903,"body":"together."},{"speaker":"Carleen","startTime":1899.03954875979,"endTime":1899.1495487597902,"body":"So"},{"speaker":"Carleen","startTime":1899.1495487597902,"endTime":1899.24954875979,"body":"at"},{"speaker":"Carleen","startTime":1899.24954875979,"endTime":1899.3795487597897,"body":"the"},{"speaker":"Carleen","startTime":1899.3795487597897,"endTime":1899.76954875979,"body":"very,"},{"speaker":"Carleen","startTime":1899.76954875979,"endTime":1900.15954875979,"body":"very"},{"speaker":"Carleen","startTime":1900.1695487597897,"endTime":1900.7195487597899,"body":"beginning"},{"speaker":"Carleen","startTime":1900.7195487597899,"endTime":1900.86954875979,"body":"of"},{"speaker":"Carleen","startTime":1900.86954875979,"endTime":1900.9695487597899,"body":"the"},{"speaker":"Carleen","startTime":1900.9695487597899,"endTime":1901.57954875979,"body":"project,"},{"speaker":"Carleen","startTime":1901.82954875979,"endTime":1901.9495487597903,"body":"a"},{"speaker":"Carleen","startTime":1901.9495487597903,"endTime":1902.1295487597897,"body":"lot"},{"speaker":"Carleen","startTime":1902.1295487597897,"endTime":1902.22954875979,"body":"of"},{"speaker":"Carleen","startTime":1902.22954875979,"endTime":1902.72954875979,"body":"times."},{"speaker":"Carleen","startTime":1903.30954875979,"endTime":1903.53954875979,"body":"There"},{"speaker":"Carleen","startTime":1903.53954875979,"endTime":1903.6895487597901,"body":"will"},{"speaker":"Carleen","startTime":1903.6895487597901,"endTime":1903.80954875979,"body":"be"},{"speaker":"Carleen","startTime":1903.80954875979,"endTime":1904.80954875979,"body":"documented"},{"speaker":"Carleen","startTime":1905.0295487597903,"endTime":1905.47954875979,"body":"business"},{"speaker":"Carleen","startTime":1905.47954875979,"endTime":1905.8995487597902,"body":"goals"},{"speaker":"Carleen","startTime":1905.8995487597902,"endTime":1906.03954875979,"body":"and"},{"speaker":"Carleen","startTime":1906.03954875979,"endTime":1906.6495487597902,"body":"objectives."},{"speaker":"Carleen","startTime":1906.78954875979,"endTime":1907.3195487597902,"body":"And"},{"speaker":"Carleen","startTime":1907.6295487597902,"endTime":1907.84954875979,"body":"what"},{"speaker":"Carleen","startTime":1907.84954875979,"endTime":1907.88954875979,"body":"are"},{"speaker":"Carleen","startTime":1907.88954875979,"endTime":1908.0295487597903,"body":"we"},{"speaker":"Carleen","startTime":1908.0295487597903,"endTime":1908.2995487597898,"body":"trying"},{"speaker":"Carleen","startTime":1908.2995487597898,"endTime":1908.3795487597902,"body":"to"},{"speaker":"Carleen","startTime":1908.3995487597902,"endTime":1908.5895487597897,"body":"do"},{"speaker":"Carleen","startTime":1908.5895487597897,"endTime":1908.74954875979,"body":"with"},{"speaker":"Carleen","startTime":1908.74954875979,"endTime":1908.95954875979,"body":"this"},{"speaker":"Carleen","startTime":1908.95954875979,"endTime":1909.4095487597904,"body":"project?"},{"speaker":"Carleen","startTime":1909.4195487597901,"endTime":1909.7195487597899,"body":"forget"},{"speaker":"Carleen","startTime":1909.7195487597899,"endTime":1909.95954875979,"body":"about"},{"speaker":"Carleen","startTime":1909.95954875979,"endTime":1910.0495487597898,"body":"the"},{"speaker":"Carleen","startTime":1910.0495487597898,"endTime":1910.6695487597901,"body":"technology"},{"speaker":"Carleen","startTime":1910.67954875979,"endTime":1910.80954875979,"body":"that"},{"speaker":"Carleen","startTime":1910.80954875979,"endTime":1910.9395487597901,"body":"we're"},{"speaker":"Carleen","startTime":1910.9395487597901,"endTime":1911.2395487597903,"body":"doing"},{"speaker":"Carleen","startTime":1911.2395487597903,"endTime":1911.3595487597902,"body":"it"},{"speaker":"Carleen","startTime":1911.3595487597902,"endTime":1911.59954875979,"body":"with."},{"speaker":"Carleen","startTime":1911.6495487597902,"endTime":1912.19934775979,"body":"what"},{"speaker":"Carleen","startTime":1912.2794477597902,"endTime":1912.3694477597903,"body":"are"},{"speaker":"Carleen","startTime":1912.3694487597902,"endTime":1912.5194487597903,"body":"we"},{"speaker":"Carleen","startTime":1912.5294477597902,"endTime":1912.7494477597904,"body":"trying"},{"speaker":"Carleen","startTime":1912.7494487597903,"endTime":1912.8194482597903,"body":"to"},{"speaker":"Carleen","startTime":1912.8194482597903,"endTime":1912.9594477597905,"body":"do"},{"speaker":"Carleen","startTime":1912.9594487597903,"endTime":1913.1194487597902,"body":"with"},{"speaker":"Carleen","startTime":1913.1194487597902,"endTime":1913.3194482597903,"body":"this"},{"speaker":"Carleen","startTime":1913.3194482597903,"endTime":1913.7594477597902,"body":"project?"},{"speaker":"Carleen","startTime":1914.0494487597905,"endTime":1914.1194487597902,"body":"Are"},{"speaker":"Carleen","startTime":1914.1194487597902,"endTime":1914.2294487597903,"body":"we"},{"speaker":"Carleen","startTime":1914.2294487597903,"endTime":1914.4494482597904,"body":"trying"},{"speaker":"Carleen","startTime":1914.4494482597904,"endTime":1914.5294477597902,"body":"to"},{"speaker":"Carleen","startTime":1914.5294477597902,"endTime":1914.7394477597902,"body":"bring"},{"speaker":"Carleen","startTime":1914.7394477597902,"endTime":1914.9894477597902,"body":"more"},{"speaker":"Carleen","startTime":1914.9994487597903,"endTime":1915.6894482597902,"body":"visibility"},{"speaker":"Carleen","startTime":1915.6894482597902,"endTime":1915.85944775979,"body":"to"},{"speaker":"Carleen","startTime":1915.85944775979,"endTime":1916.0494477597902,"body":"our"},{"speaker":"Carleen","startTime":1916.0494487597905,"endTime":1916.6994487597901,"body":"leadership"},{"speaker":"Carleen","startTime":1917.0994487597902,"endTime":1917.4294487597901,"body":"of"},{"speaker":"Carleen","startTime":1917.50944875979,"endTime":1917.6894487597904,"body":"our"},{"speaker":"Carleen","startTime":1917.7294477597904,"endTime":1918.1594477597903,"body":"overall"},{"speaker":"Carleen","startTime":1918.1594487597902,"endTime":1918.96944875979,"body":"operations?"},{"speaker":"Carleen","startTime":1918.96944875979,"endTime":1919.1494487597904,"body":"Are"},{"speaker":"Carleen","startTime":1919.1494487597904,"endTime":1919.5994487597902,"body":"we"},{"speaker":"Carleen","startTime":1919.8694487597902,"endTime":1920.0994482597905,"body":"trying"},{"speaker":"Carleen","startTime":1920.0994482597905,"endTime":1920.1894477597905,"body":"to"},{"speaker":"Carleen","startTime":1920.1894477597905,"endTime":1920.5394477597904,"body":"make"},{"speaker":"Carleen","startTime":1920.5594487597903,"endTime":1921.0394487597903,"body":"something"},{"speaker":"Carleen","startTime":1921.0494487597905,"endTime":1921.2494487597903,"body":"that"},{"speaker":"Carleen","startTime":1921.2594477597902,"endTime":1921.4894477597902,"body":"is"},{"speaker":"Carleen","startTime":1921.48944875979,"endTime":1921.8994487597904,"body":"better"},{"speaker":"Carleen","startTime":1921.9094487597902,"endTime":1922.4994487597903,"body":"for"},{"speaker":"Carleen","startTime":1922.6094487597904,"endTime":1922.8094487597903,"body":"end"},{"speaker":"Carleen","startTime":1922.8094487597903,"endTime":1923.3694487597902,"body":"users,"},{"speaker":"Carleen","startTime":1923.5794487597902,"endTime":1923.7494487597903,"body":"uh,"},{"speaker":"Carleen","startTime":1923.75944875979,"endTime":1924.4594487597903,"body":"requesters"},{"speaker":"Carleen","startTime":1924.7994487597905,"endTime":1925.2994487597905,"body":"than"},{"speaker":"Carleen","startTime":1925.5894487597905,"endTime":1925.7494487597903,"body":"a"},{"speaker":"Carleen","startTime":1925.7494487597903,"endTime":1926.1794487597901,"body":"PDF"},{"speaker":"Carleen","startTime":1926.1994487597901,"endTime":1926.5994487597902,"body":"form"},{"speaker":"Carleen","startTime":1926.5994487597902,"endTime":1926.7294487597903,"body":"that"},{"speaker":"Carleen","startTime":1926.7294487597903,"endTime":1926.8594487597904,"body":"they"},{"speaker":"Carleen","startTime":1926.8594487597904,"endTime":1927.0594487597903,"body":"have"},{"speaker":"Carleen","startTime":1927.0594487597903,"endTime":1927.1694487597904,"body":"to"},{"speaker":"Carleen","startTime":1927.1694487597904,"endTime":1927.4394487597904,"body":"fill"},{"speaker":"Carleen","startTime":1927.4394487597904,"endTime":1927.8294487597902,"body":"out?"},{"speaker":"Carleen","startTime":1927.9994487597905,"endTime":1928.1694487597906,"body":"we"},{"speaker":"Carleen","startTime":1928.1694487597906,"endTime":1928.4194487597906,"body":"can"},{"speaker":"Carleen","startTime":1928.4294477597905,"endTime":1928.7194477597905,"body":"go"},{"speaker":"Carleen","startTime":1928.7294487597906,"endTime":1929.1194487597904,"body":"back"},{"speaker":"Carleen","startTime":1929.1394477597905,"endTime":1929.4394477597907,"body":"to"},{"speaker":"Carleen","startTime":1929.4694477597905,"endTime":1929.7494477597907,"body":"that,"},{"speaker":"Carleen","startTime":1929.7694487597905,"endTime":1929.9894487597908,"body":"which"},{"speaker":"Carleen","startTime":1929.9994487597905,"endTime":1930.4194487597906,"body":"sometimes"},{"speaker":"Carleen","startTime":1930.4194487597906,"endTime":1930.5694487597907,"body":"these"},{"speaker":"Carleen","startTime":1930.5794487597905,"endTime":1930.8294487597905,"body":"things."},{"speaker":"Carleen","startTime":1931.1694487597906,"endTime":1931.3394487597907,"body":"are"},{"speaker":"Carleen","startTime":1931.3394487597907,"endTime":1931.4694487597903,"body":"in"},{"speaker":"Carleen","startTime":1931.4694487597903,"endTime":1931.5594487597905,"body":"the"},{"speaker":"Carleen","startTime":1931.5594487597905,"endTime":1931.8894487597904,"body":"statement"},{"speaker":"Carleen","startTime":1931.8894487597904,"endTime":1931.9794487597906,"body":"of"},{"speaker":"Carleen","startTime":1931.9794487597906,"endTime":1932.2594487597903,"body":"work,"},{"speaker":"Carleen","startTime":1932.2594487597903,"endTime":1932.4894487597903,"body":"right?"},{"speaker":"Carleen","startTime":1932.6594487597904,"endTime":1932.8394487597907,"body":"You"},{"speaker":"Carleen","startTime":1932.8394487597907,"endTime":1932.9794487597906,"body":"can"},{"speaker":"Carleen","startTime":1932.9794487597906,"endTime":1933.1494487597906,"body":"go"},{"speaker":"Carleen","startTime":1933.1494487597906,"endTime":1933.4494487597904,"body":"back"},{"speaker":"Carleen","startTime":1933.4494487597904,"endTime":1933.6194487597904,"body":"to"},{"speaker":"Carleen","startTime":1933.6194487597904,"endTime":1933.9594487597906,"body":"that,"},{"speaker":"Carleen","startTime":1934.3094487597905,"endTime":1935.1694487597906,"body":"usually"},{"speaker":"Carleen","startTime":1935.1794487597908,"endTime":1935.4494487597904,"body":"less"},{"speaker":"Carleen","startTime":1935.4494487597904,"endTime":1935.6394487597909,"body":"than"},{"speaker":"Carleen","startTime":1935.6394487597909,"endTime":1935.9594487597906,"body":"five"},{"speaker":"Carleen","startTime":1935.9594487597906,"endTime":1936.2494487597905,"body":"bullet"},{"speaker":"Carleen","startTime":1936.2494487597905,"endTime":1936.6994487597904,"body":"point"},{"speaker":"Carleen","startTime":1936.832782093124,"endTime":1937.222782093124,"body":"list,"},{"speaker":"Carleen","startTime":1937.5827820931236,"endTime":1938.2527820931236,"body":"and"},{"speaker":"Carleen","startTime":1938.4594487597903,"endTime":1938.9394487597904,"body":"say,"},{"speaker":"Carleen","startTime":1938.9594487597903,"endTime":1939.5994487597902,"body":"okay,"},{"speaker":"Carleen","startTime":1939.8694487597902,"endTime":1940.1394487597902,"body":"is"},{"speaker":"Carleen","startTime":1940.1394487597902,"endTime":1940.3794487597904,"body":"this"},{"speaker":"Carleen","startTime":1940.4294487597901,"endTime":1941.0794487597902,"body":"something"},{"speaker":"Carleen","startTime":1941.5194477597904,"endTime":1941.8294477597904,"body":"that"},{"speaker":"Carleen","startTime":1941.8494477597903,"endTime":1942.0594477597904,"body":"is"},{"speaker":"Carleen","startTime":1942.0594477597904,"endTime":1942.3494477597903,"body":"going"},{"speaker":"Carleen","startTime":1942.3494477597903,"endTime":1942.4994477597904,"body":"to"},{"speaker":"Carleen","startTime":1942.4994487597903,"endTime":1942.7094487597903,"body":"make"},{"speaker":"Carleen","startTime":1942.7094487597903,"endTime":1942.7594487597905,"body":"a"},{"speaker":"Carleen","startTime":1942.7594487597905,"endTime":1943.3594487597904,"body":"significant"},{"speaker":"Carleen","startTime":1943.3594487597904,"endTime":1943.8094487597903,"body":"difference"},{"speaker":"Carleen","startTime":1943.8294487597902,"endTime":1944.3794487597904,"body":"in,"},{"speaker":"Carleen","startTime":1944.5694487597907,"endTime":1945.2794487597907,"body":"achieving"},{"speaker":"Carleen","startTime":1945.3194487597907,"endTime":1945.5894487597907,"body":"our"},{"speaker":"Carleen","startTime":1945.6294487597906,"endTime":1946.1494487597906,"body":"project"},{"speaker":"Carleen","startTime":1946.1894477597907,"endTime":1946.7294477597907,"body":"objectives?"},{"speaker":"Carleen","startTime":1946.7294487597906,"endTime":1946.7594487597908,"body":"And"},{"speaker":"Carleen","startTime":1946.8794487597906,"endTime":1947.2794487597907,"body":"sometimes"},{"speaker":"Carleen","startTime":1947.2794487597907,"endTime":1947.3894487597904,"body":"the"},{"speaker":"Carleen","startTime":1947.3894487597904,"endTime":1947.6394487597904,"body":"answer"},{"speaker":"Carleen","startTime":1947.6394487597904,"endTime":1947.7294487597906,"body":"is"},{"speaker":"Carleen","startTime":1947.7294487597906,"endTime":1947.9694487597908,"body":"yes,"},{"speaker":"Carleen","startTime":1948.0194477597906,"endTime":1948.2194477597905,"body":"and"},{"speaker":"Carleen","startTime":1948.2194487597908,"endTime":1948.7694487597905,"body":"sometimes"},{"speaker":"Carleen","startTime":1948.7694487597905,"endTime":1948.8894487597904,"body":"the"},{"speaker":"Carleen","startTime":1948.8894487597904,"endTime":1949.2194487597908,"body":"answer"},{"speaker":"Carleen","startTime":1949.2194487597908,"endTime":1949.3994487597906,"body":"is,"},{"speaker":"Carleen","startTime":1949.8694487597904,"endTime":1950.6894487597906,"body":"well,"},{"speaker":"Carleen","startTime":1951.3594487597902,"endTime":1951.6794487597908,"body":"maybe"},{"speaker":"Carleen","startTime":1951.6794487597908,"endTime":1952.3194487597902,"body":"not,"},{"speaker":"Carleen","startTime":1952.3994487597906,"endTime":1952.4294487597908,"body":"but"},{"speaker":"Carleen","startTime":1952.4394487597906,"endTime":1952.7294487597906,"body":"we'd"},{"speaker":"Carleen","startTime":1952.7294487597906,"endTime":1952.9494487597904,"body":"really"},{"speaker":"Carleen","startTime":1952.9494487597904,"endTime":1953.1294487597906,"body":"like"},{"speaker":"Carleen","startTime":1953.1294487597906,"endTime":1953.2494487597905,"body":"to"},{"speaker":"Carleen","startTime":1953.2494487597905,"endTime":1953.5094487597908,"body":"have"},{"speaker":"Carleen","startTime":1953.5094487597908,"endTime":1953.6794487597908,"body":"it."},{"speaker":"Carleen","startTime":1953.7494487597905,"endTime":1953.8294487597905,"body":"And"},{"speaker":"Carleen","startTime":1953.8294487597905,"endTime":1953.8894487597909,"body":"then"},{"speaker":"Carleen","startTime":1953.8894487597909,"endTime":1953.9894487597903,"body":"we"},{"speaker":"Carleen","startTime":1953.9894487597903,"endTime":1954.1794487597908,"body":"say,"},{"speaker":"Carleen","startTime":1954.2194487597908,"endTime":1954.5794487597905,"body":"okay,"},{"speaker":"Carleen","startTime":1954.5794487597905,"endTime":1954.7394487597903,"body":"well,"},{"speaker":"Carleen","startTime":1954.7394487597903,"endTime":1954.9694487597908,"body":"that's,"},{"speaker":"Carleen","startTime":1955.1594487597904,"endTime":1955.4494487597904,"body":"that's,"},{"speaker":"Carleen","startTime":1956.2994487597907,"endTime":1956.4794487597906,"body":"it's"},{"speaker":"Carleen","startTime":1956.4794487597906,"endTime":1956.5394487597905,"body":"an"},{"speaker":"Carleen","startTime":1956.5394487597905,"endTime":1956.8394487597907,"body":"okay"},{"speaker":"Carleen","startTime":1956.8394487597907,"endTime":1957.2594487597908,"body":"answer"},{"speaker":"Carleen","startTime":1957.3094487597905,"endTime":1957.4594487597906,"body":"to"},{"speaker":"Carleen","startTime":1957.4594487597906,"endTime":1957.6794487597908,"body":"say"},{"speaker":"Carleen","startTime":1957.6794487597908,"endTime":1958.1094487597902,"body":"that."},{"speaker":"Carleen","startTime":1958.4594487597908,"endTime":1958.7894487597907,"body":"But"},{"speaker":"Carleen","startTime":1959.0094487597905,"endTime":1959.2094487597908,"body":"if"},{"speaker":"Carleen","startTime":1959.2094487597908,"endTime":1959.3894487597906,"body":"we"},{"speaker":"Carleen","startTime":1959.589448759791,"endTime":1960.069448759791,"body":"focus"},{"speaker":"Carleen","startTime":1960.089448759791,"endTime":1960.2894487597907,"body":"on"},{"speaker":"Carleen","startTime":1960.2894487597907,"endTime":1960.4794487597908,"body":"what"},{"speaker":"Carleen","startTime":1960.4794487597908,"endTime":1960.7994487597905,"body":"your"},{"speaker":"Carleen","startTime":1960.8094487597907,"endTime":1961.4094487597906,"body":"original"},{"speaker":"Carleen","startTime":1961.4194487597908,"endTime":1962.0794487597907,"body":"objectives"},{"speaker":"Carleen","startTime":1962.109448759791,"endTime":1962.6394487597906,"body":"are,"},{"speaker":"Carleen","startTime":1962.8994487597909,"endTime":1963.0994487597907,"body":"then"},{"speaker":"Carleen","startTime":1963.0994487597907,"endTime":1963.5394487597907,"body":"maybe"},{"speaker":"Carleen","startTime":1963.569448759791,"endTime":1963.7294487597908,"body":"if"},{"speaker":"Carleen","startTime":1963.7294487597908,"endTime":1963.8994487597909,"body":"it's"},{"speaker":"Carleen","startTime":1963.9094487597906,"endTime":1964.2294487597908,"body":"not"},{"speaker":"Carleen","startTime":1964.549448759791,"endTime":1964.9894487597905,"body":"helping"},{"speaker":"Carleen","startTime":1964.9894487597905,"endTime":1965.1194487597907,"body":"us"},{"speaker":"Carleen","startTime":1965.1394487597906,"endTime":1965.3594487597904,"body":"meet"},{"speaker":"Carleen","startTime":1965.3594487597904,"endTime":1965.4794487597908,"body":"one"},{"speaker":"Carleen","startTime":1965.4794487597908,"endTime":1965.5794487597907,"body":"of"},{"speaker":"Carleen","startTime":1965.5794487597907,"endTime":1965.8094487597907,"body":"those,"},{"speaker":"Carleen","startTime":1966.049448759791,"endTime":1966.2494487597908,"body":"why"},{"speaker":"Carleen","startTime":1966.2494487597908,"endTime":1966.3894487597906,"body":"don't"},{"speaker":"Carleen","startTime":1966.3894487597906,"endTime":1966.5394487597907,"body":"we"},{"speaker":"Carleen","startTime":1966.5394487597907,"endTime":1966.8494487597907,"body":"push"},{"speaker":"Carleen","startTime":1966.8794487597909,"endTime":1967.1294487597909,"body":"that"},{"speaker":"Carleen","startTime":1967.1294487597909,"endTime":1967.429448759791,"body":"into"},{"speaker":"Carleen","startTime":1967.429448759791,"endTime":1967.4994487597908,"body":"a"},{"speaker":"Carleen","startTime":1967.4994487597908,"endTime":1967.7394487597905,"body":"phase"},{"speaker":"Carleen","startTime":1967.7794487597905,"endTime":1967.9094487597906,"body":"2"},{"speaker":"Carleen","startTime":1967.929448759791,"endTime":1968.2294487597908,"body":"rather"},{"speaker":"Carleen","startTime":1968.2294487597908,"endTime":1968.3994487597909,"body":"than"},{"speaker":"Carleen","startTime":1968.3994487597909,"endTime":1968.6094487597904,"body":"horse"},{"speaker":"Carleen","startTime":1968.6194477597908,"endTime":1968.9094477597907,"body":"trading"},{"speaker":"Carleen","startTime":1968.9094477597907,"endTime":1969.0194477597909,"body":"for"},{"speaker":"Carleen","startTime":1969.0194487597907,"endTime":1969.3694482597905,"body":"something"},{"speaker":"Carleen","startTime":1969.3694482597905,"endTime":1969.4994477597904,"body":"we"},{"speaker":"Carleen","startTime":1969.509448759791,"endTime":1969.9994487597908,"body":"already,"},{"speaker":"Carleen","startTime":1970.012781843124,"endTime":1970.4361154264573,"body":"had."},{"speaker":"Carleen","startTime":1970.596115426457,"endTime":1970.706115426457,"body":"I"},{"speaker":"Carleen","startTime":1970.726115426457,"endTime":1971.0061154264567,"body":"think"},{"speaker":"Carleen","startTime":1971.2561154264567,"endTime":1971.626115426457,"body":"also"},{"speaker":"Carleen","startTime":1971.6561154264573,"endTime":1972.266115426457,"body":"ServiceNow"},{"speaker":"Carleen","startTime":1972.286114426457,"endTime":1972.8361144264572,"body":"has,"},{"speaker":"Carleen","startTime":1973.516115426457,"endTime":1973.6361154264569,"body":"it's"},{"speaker":"Carleen","startTime":1973.7561154264567,"endTime":1974.166115426457,"body":"changed"},{"speaker":"Carleen","startTime":1974.186115426457,"endTime":1974.5861154264571,"body":"names"},{"speaker":"Carleen","startTime":1974.606116426457,"endTime":1974.8861154264569,"body":"over"},{"speaker":"Carleen","startTime":1974.8861154264569,"endTime":1975.3361144264572,"body":"time."},{"speaker":"Carleen","startTime":1975.3361154264571,"endTime":1975.446114926457,"body":"It"},{"speaker":"Carleen","startTime":1975.446114926457,"endTime":1975.6061144264568,"body":"was"},{"speaker":"Carleen","startTime":1975.606116426457,"endTime":1975.8861164264572,"body":"called"},{"speaker":"Carleen","startTime":1975.916115426457,"endTime":1976.2861149264572,"body":"Innovate"},{"speaker":"Carleen","startTime":1976.2861149264572,"endTime":1976.4361144264572,"body":"at"},{"speaker":"Carleen","startTime":1976.436115426457,"endTime":1977.096115426457,"body":"Scale."},{"speaker":"Carleen","startTime":1977.4511154264571,"endTime":1977.5911154264566,"body":"it"},{"speaker":"Carleen","startTime":1977.5911154264566,"endTime":1977.7711154264568,"body":"was"},{"speaker":"Carleen","startTime":1977.7711154264568,"endTime":1978.0911154264566,"body":"called"},{"speaker":"Carleen","startTime":1978.191115426457,"endTime":1978.9311154264567,"body":"customization"},{"speaker":"Carleen","startTime":1978.941115426457,"endTime":1979.151115426457,"body":"best"},{"speaker":"Carleen","startTime":1979.1611154264567,"endTime":1979.8511154264568,"body":"practices"},{"speaker":"Carleen","startTime":1979.8511154264568,"endTime":1979.961115426457,"body":"and"},{"speaker":"Carleen","startTime":1979.961115426457,"endTime":1980.0511154264566,"body":"I"},{"speaker":"Carleen","startTime":1980.0611154264568,"endTime":1980.3411154264566,"body":"think"},{"speaker":"Carleen","startTime":1980.3511154264568,"endTime":1980.6311154264565,"body":"now"},{"speaker":"Carleen","startTime":1980.6311154264565,"endTime":1980.8111154264568,"body":"it's"},{"speaker":"Carleen","startTime":1980.8111154264568,"endTime":1981.071115426457,"body":"called"},{"speaker":"Carleen","startTime":1981.071115426457,"endTime":1981.4111154264567,"body":"business"},{"speaker":"Carleen","startTime":1981.5411154264568,"endTime":1981.9111154264567,"body":"smart"},{"speaker":"Carleen","startTime":1981.9711154264567,"endTime":1982.7711154264568,"body":"customization"},{"speaker":"Carleen","startTime":1982.7711154264568,"endTime":1982.961115426457,"body":"or"},{"speaker":"Carleen","startTime":1983.381115426457,"endTime":1983.7311154264569,"body":"something"},{"speaker":"Carleen","startTime":1983.7311154264569,"endTime":1983.901115426457,"body":"like"},{"speaker":"Carleen","startTime":1983.901115426457,"endTime":1984.151115426457,"body":"that,"},{"speaker":"Carleen","startTime":1984.151115426457,"endTime":1984.3511154264568,"body":"but"},{"speaker":"Carleen","startTime":1984.5911154264566,"endTime":1984.8311154264568,"body":"they,"},{"speaker":"Carleen","startTime":1984.8311154264568,"endTime":1984.9711154264567,"body":"in"},{"speaker":"Carleen","startTime":1984.9711154264567,"endTime":1985.1811154264567,"body":"their"},{"speaker":"Carleen","startTime":1985.2211154264567,"endTime":1985.6611154264567,"body":"customer"},{"speaker":"Carleen","startTime":1985.6611154264567,"endTime":1986.0711154264566,"body":"success"},{"speaker":"Carleen","startTime":1986.0711154264566,"endTime":1986.3411149264568,"body":"center,"},{"speaker":"Carleen","startTime":1986.3411149264568,"endTime":1986.501114426457,"body":"they"},{"speaker":"Carleen","startTime":1986.5011154264569,"endTime":1986.7411154264566,"body":"have"},{"speaker":"Carleen","startTime":1986.7411154264566,"endTime":1986.8111154264568,"body":"a"},{"speaker":"Carleen","startTime":1986.8111154264568,"endTime":1986.9911154264566,"body":"whole"},{"speaker":"Carleen","startTime":1986.9911154264566,"endTime":1987.3411149264568,"body":"page"},{"speaker":"Carleen","startTime":1987.3411149264568,"endTime":1987.9611144264566,"body":"dedicated"},{"speaker":"Carleen","startTime":1987.9611144264566,"endTime":1988.4311144264568,"body":"to,"},{"speaker":"Carleen","startTime":1988.5377820931235,"endTime":1988.9977820931235,"body":"business"},{"speaker":"Carleen","startTime":1989.0077820931238,"endTime":1989.347782093124,"body":"smart"},{"speaker":"Carleen","startTime":1989.3777820931236,"endTime":1990.1177820931239,"body":"customization"},{"speaker":"Carleen","startTime":1990.1177820931239,"endTime":1990.347782093124,"body":"and"},{"speaker":"Carleen","startTime":1990.347782093124,"endTime":1990.7577820931238,"body":"there's"},{"speaker":"Carleen","startTime":1991.0677810931238,"endTime":1991.4377810931237,"body":"like"},{"speaker":"Carleen","startTime":1991.4677820931238,"endTime":1991.5877820931237,"body":"an"},{"speaker":"Carleen","startTime":1991.5877820931237,"endTime":1992.1677820931236,"body":"executive"},{"speaker":"Carleen","startTime":1992.1677820931236,"endTime":1992.6277820931236,"body":"deck."},{"speaker":"Carleen","startTime":1992.8777820931236,"endTime":1993.4677820931238,"body":"There's"},{"speaker":"Carleen","startTime":1993.5277810931238,"endTime":1994.0877810931238,"body":"a,"},{"speaker":"Carleen","startTime":1994.1144487597905,"endTime":1994.4244487597905,"body":"white"},{"speaker":"Carleen","startTime":1994.4244487597905,"endTime":1995.1444487597903,"body":"paper."},{"speaker":"Carleen","startTime":1995.2411154264573,"endTime":1995.4911154264564,"body":"there's"},{"speaker":"Carleen","startTime":1995.4911154264564,"endTime":1995.5811154264566,"body":"a"},{"speaker":"Carleen","startTime":1995.5811154264566,"endTime":1995.931115426457,"body":"7"},{"speaker":"Carleen","startTime":1995.931115426457,"endTime":1996.271115426457,"body":"minute"},{"speaker":"Carleen","startTime":1996.271115426457,"endTime":1996.971115426457,"body":"video"},{"speaker":"Carleen","startTime":1997.0011154264566,"endTime":1997.181115426457,"body":"that"},{"speaker":"Carleen","startTime":1997.181115426457,"endTime":1997.2611154264569,"body":"is"},{"speaker":"Carleen","startTime":1997.3411154264568,"endTime":1997.8211154264568,"body":"totally"},{"speaker":"Carleen","startTime":1997.8211154264568,"endTime":1998.4411154264567,"body":"watchable."},{"speaker":"Carleen","startTime":1998.5311154264568,"endTime":1998.7111154264567,"body":"It's"},{"speaker":"Carleen","startTime":1998.931115426457,"endTime":1999.0311154264568,"body":"7"},{"speaker":"Carleen","startTime":1999.351115426457,"endTime":1999.681115426457,"body":"minutes,"},{"speaker":"Carleen","startTime":1999.681115426457,"endTime":1999.721115426457,"body":"but"},{"speaker":"Carleen","startTime":1999.7511154264566,"endTime":1999.8711154264565,"body":"you"},{"speaker":"Carleen","startTime":1999.8711154264565,"endTime":1999.971115426457,"body":"can"},{"speaker":"Carleen","startTime":1999.971115426457,"endTime":2000.1711154264567,"body":"also"},{"speaker":"Carleen","startTime":2000.1711154264567,"endTime":2000.3811154264567,"body":"watch"},{"speaker":"Carleen","startTime":2000.3811154264567,"endTime":2000.471115426457,"body":"it"},{"speaker":"Carleen","startTime":2000.471115426457,"endTime":2000.5911154264568,"body":"on"},{"speaker":"Carleen","startTime":2000.5911154264568,"endTime":2001.2511154264566,"body":"1."},{"speaker":"Carleen","startTime":2001.2512154264568,"endTime":2001.2610154264567,"body":"5"},{"speaker":"Carleen","startTime":2001.2611154264569,"endTime":2001.4411154264567,"body":"X"},{"speaker":"Carleen","startTime":2001.4611154264567,"endTime":2001.5811154264566,"body":"or"},{"speaker":"Carleen","startTime":2001.5811154264566,"endTime":2001.8211154264568,"body":"2"},{"speaker":"Carleen","startTime":2002.1211154264565,"endTime":2002.351115426457,"body":"X."},{"speaker":"Carleen","startTime":2002.711115426457,"endTime":2003.3011154264566,"body":"And,"},{"speaker":"Carleen","startTime":2003.411115426457,"endTime":2003.561115426457,"body":"and"},{"speaker":"Carleen","startTime":2003.561115426457,"endTime":2003.6511154264567,"body":"it"},{"speaker":"Carleen","startTime":2003.661115426457,"endTime":2003.971115426457,"body":"walks"},{"speaker":"Carleen","startTime":2004.141115426457,"endTime":2004.791115426457,"body":"through"},{"speaker":"Carleen","startTime":2005.221115426457,"endTime":2005.601115426457,"body":"how"},{"speaker":"Carleen","startTime":2005.601115426457,"endTime":2005.8211154264568,"body":"to"},{"speaker":"Carleen","startTime":2006.0411154264568,"endTime":2006.2611154264566,"body":"set"},{"speaker":"Carleen","startTime":2006.2611154264566,"endTime":2006.421115426457,"body":"up"},{"speaker":"Carleen","startTime":2006.421115426457,"endTime":2006.5511154264566,"body":"the"},{"speaker":"Carleen","startTime":2006.5511154264566,"endTime":2007.1611154264567,"body":"groundwork"},{"speaker":"Carleen","startTime":2007.2211154264571,"endTime":2007.5011154264573,"body":"for"},{"speaker":"Carleen","startTime":2007.5011154264573,"endTime":2007.801115426457,"body":"your"},{"speaker":"Carleen","startTime":2008.0411154264573,"endTime":2008.671115426457,"body":"governance"},{"speaker":"Carleen","startTime":2008.7911154264573,"endTime":2009.0211154264573,"body":"of"},{"speaker":"Carleen","startTime":2009.0311144264572,"endTime":2009.4911144264572,"body":"when"},{"speaker":"Carleen","startTime":2010.0411154264568,"endTime":2010.211115426457,"body":"a"},{"speaker":"Carleen","startTime":2010.211115426457,"endTime":2011.0711154264575,"body":"requirement"},{"speaker":"Carleen","startTime":2011.1411154264572,"endTime":2011.4911149264574,"body":"comes"},{"speaker":"Carleen","startTime":2011.4911149264574,"endTime":2011.861114426457,"body":"out"},{"speaker":"Carleen","startTime":2012.4011154264574,"endTime":2012.9111154264572,"body":"that"},{"speaker":"Carleen","startTime":2013.271114426457,"endTime":2013.4711144264572,"body":"is"},{"speaker":"Carleen","startTime":2013.4711144264572,"endTime":2013.731114426457,"body":"either"},{"speaker":"Carleen","startTime":2013.7311154264573,"endTime":2014.071115426457,"body":"going"},{"speaker":"Carleen","startTime":2014.071115426457,"endTime":2014.6611154264572,"body":"to,"},{"speaker":"Carleen","startTime":2015.1911144264573,"endTime":2015.3111144264572,"body":"of"},{"speaker":"Carleen","startTime":2015.311115426457,"endTime":2015.521114926457,"body":"throw"},{"speaker":"Carleen","startTime":2015.521114926457,"endTime":2015.7111144264568,"body":"off"},{"speaker":"Carleen","startTime":2015.7411154264569,"endTime":2016.221115426457,"body":"maybe"},{"speaker":"Carleen","startTime":2016.3811144264569,"endTime":2016.741114426457,"body":"the"},{"speaker":"Carleen","startTime":2016.7911144264567,"endTime":2017.071114426457,"body":"project"},{"speaker":"Carleen","startTime":2017.1111144264569,"endTime":2017.761114426457,"body":"timeline"},{"speaker":"Carleen","startTime":2017.8611144264569,"endTime":2018.471114426457,"body":"or"},{"speaker":"Carleen","startTime":2018.5511154264573,"endTime":2018.681115426457,"body":"the"},{"speaker":"Carleen","startTime":2018.681115426457,"endTime":2019.221115426457,"body":"resources"},{"speaker":"Carleen","startTime":2019.221115426457,"endTime":2019.3611154264568,"body":"that"},{"speaker":"Carleen","startTime":2019.3611154264568,"endTime":2019.471115426457,"body":"you"},{"speaker":"Carleen","startTime":2019.471115426457,"endTime":2019.911115426457,"body":"have,"},{"speaker":"Carleen","startTime":2019.971115426457,"endTime":2020.4911154264569,"body":"or"},{"speaker":"Carleen","startTime":2020.681115426457,"endTime":2020.7811154264568,"body":"the"},{"speaker":"Carleen","startTime":2020.7811154264568,"endTime":2021.081115426457,"body":"scope"},{"speaker":"Carleen","startTime":2021.081115426457,"endTime":2021.2311154264567,"body":"that"},{"speaker":"Carleen","startTime":2021.2311154264567,"endTime":2021.3611154264568,"body":"you"},{"speaker":"Carleen","startTime":2021.3611154264568,"endTime":2021.8211154264568,"body":"have"},{"speaker":"Carleen","startTime":2022.261115426457,"endTime":2022.5011154264573,"body":"and"},{"speaker":"Carleen","startTime":2022.5511154264575,"endTime":2022.9211154264574,"body":"also"},{"speaker":"Carleen","startTime":2023.0011154264573,"endTime":2023.1611154264576,"body":"all"},{"speaker":"Carleen","startTime":2023.1611154264576,"endTime":2023.2311154264573,"body":"the"},{"speaker":"Carleen","startTime":2023.2311154264573,"endTime":2023.3811154264574,"body":"way"},{"speaker":"Carleen","startTime":2023.3811154264574,"endTime":2023.6211154264577,"body":"down"},{"speaker":"Carleen","startTime":2023.6211154264577,"endTime":2023.9511154264576,"body":"to,"},{"speaker":"Carleen","startTime":2024.0012154264575,"endTime":2024.2012154264573,"body":"I've"},{"speaker":"Carleen","startTime":2024.2012154264573,"endTime":2024.3412154264572,"body":"got"},{"speaker":"Carleen","startTime":2024.3412154264572,"endTime":2024.4312154264574,"body":"are"},{"speaker":"Carleen","startTime":2024.4312154264574,"endTime":2024.6612154264574,"body":"now"},{"speaker":"Carleen","startTime":2024.6612154264574,"endTime":2024.7412154264573,"body":"a"},{"speaker":"Carleen","startTime":2024.7412154264573,"endTime":2025.2512154264575,"body":"requirement."},{"speaker":"Carleen","startTime":2025.2512154264575,"endTime":2025.4012154264572,"body":"That's"},{"speaker":"Carleen","startTime":2025.4012154264572,"endTime":2025.5512154264572,"body":"a"},{"speaker":"Carleen","startTime":2025.5912154264572,"endTime":2025.8312154264574,"body":"pretty"},{"speaker":"Carleen","startTime":2025.8312154264574,"endTime":2026.1212154264574,"body":"big"},{"speaker":"Carleen","startTime":2026.271215426457,"endTime":2026.4612154264576,"body":"high"},{"speaker":"Carleen","startTime":2026.4612154264576,"endTime":2026.7412154264573,"body":"level"},{"speaker":"Carleen","startTime":2026.7412154264573,"endTime":2026.9212154264576,"body":"of"},{"speaker":"Carleen","startTime":2026.9612154264576,"endTime":2027.9412154264571,"body":"customization."},{"speaker":"Carleen","startTime":2028.0112154264573,"endTime":2028.0512154264572,"body":"That's"},{"speaker":"Carleen","startTime":2028.0512154264572,"endTime":2028.1312154264576,"body":"going"},{"speaker":"Carleen","startTime":2028.1312154264576,"endTime":2028.231215426457,"body":"to"},{"speaker":"Carleen","startTime":2028.2412154264573,"endTime":2028.481215426457,"body":"cause"},{"speaker":"Carleen","startTime":2028.481215426457,"endTime":2028.6212154264574,"body":"us"},{"speaker":"Carleen","startTime":2028.6212154264574,"endTime":2028.6912154264571,"body":"a"},{"speaker":"Carleen","startTime":2028.6912154264571,"endTime":2028.8612154264572,"body":"lot"},{"speaker":"Carleen","startTime":2028.8612154264572,"endTime":2028.9712154264573,"body":"of"},{"speaker":"Carleen","startTime":2028.9712154264573,"endTime":2029.1512154264572,"body":"tech"},{"speaker":"Carleen","startTime":2029.2112154264576,"endTime":2029.4612154264576,"body":"debt"},{"speaker":"Carleen","startTime":2029.7612154264573,"endTime":2029.9512154264573,"body":"and"},{"speaker":"Carleen","startTime":2029.9512154264573,"endTime":2030.0912154264572,"body":"we"},{"speaker":"Carleen","startTime":2030.0912154264572,"endTime":2030.5112154264573,"body":"measure"},{"speaker":"Carleen","startTime":2030.5112154264573,"endTime":2030.6312154264576,"body":"it"},{"speaker":"Carleen","startTime":2030.6312154264576,"endTime":2031.101215426457,"body":"against"},{"speaker":"Carleen","startTime":2031.7712154264575,"endTime":2032.0112154264573,"body":"this"},{"speaker":"Carleen","startTime":2032.0112154264573,"endTime":2032.5512154264572,"body":"matrix"},{"speaker":"Carleen","startTime":2032.6712144264573,"endTime":2033.1812144264575,"body":"of"},{"speaker":"Carleen","startTime":2033.6512154264572,"endTime":2033.8712149264572,"body":"is"},{"speaker":"Carleen","startTime":2033.8712149264572,"endTime":2034.1612144264575,"body":"this"},{"speaker":"Carleen","startTime":2034.2212154264573,"endTime":2034.5012149264574,"body":"new"},{"speaker":"Carleen","startTime":2034.5012149264574,"endTime":2035.0512144264574,"body":"requirement"},{"speaker":"Carleen","startTime":2035.0712154264572,"endTime":2035.3112154264575,"body":"that's"},{"speaker":"Carleen","startTime":2035.3112154264575,"endTime":2035.5012149264574,"body":"come"},{"speaker":"Carleen","startTime":2035.5012149264574,"endTime":2035.8512144264575,"body":"up"},{"speaker":"Carleen","startTime":2036.5512144264574,"endTime":2036.7012144264575,"body":"or"},{"speaker":"Carleen","startTime":2036.7212144264574,"endTime":2037.0312144264574,"body":"any"},{"speaker":"Carleen","startTime":2037.0812154264574,"endTime":2037.3012149264575,"body":"doesn't"},{"speaker":"Carleen","startTime":2037.3012149264575,"endTime":2037.4312144264575,"body":"have"},{"speaker":"Carleen","startTime":2037.4312144264575,"endTime":2037.4712144264574,"body":"to"},{"speaker":"Carleen","startTime":2037.4712144264574,"endTime":2037.5612144264571,"body":"be"},{"speaker":"Carleen","startTime":2037.5612154264575,"endTime":2037.7612154264573,"body":"new."},{"speaker":"Carleen","startTime":2038.1712154264571,"endTime":2038.3712154264574,"body":"Is"},{"speaker":"Carleen","startTime":2038.3712154264574,"endTime":2038.6112154264572,"body":"it,"},{"speaker":"Carleen","startTime":2038.6113154264574,"endTime":2038.9212154264576,"body":"is"},{"speaker":"Carleen","startTime":2038.9212154264576,"endTime":2039.2311154264578,"body":"it"},{"speaker":"Carleen","startTime":2039.5112154264573,"endTime":2040.3612154264572,"body":"required"},{"speaker":"Carleen","startTime":2040.461215426457,"endTime":2040.8712154264574,"body":"because"},{"speaker":"Carleen","startTime":2040.8712154264574,"endTime":2041.0112154264573,"body":"of"},{"speaker":"Carleen","startTime":2041.0112154264573,"endTime":2041.211215426457,"body":"some"},{"speaker":"Carleen","startTime":2041.211215426457,"endTime":2041.4412154264571,"body":"sort"},{"speaker":"Carleen","startTime":2041.4412154264571,"endTime":2041.6612154264574,"body":"of"},{"speaker":"Carleen","startTime":2042.1012154264574,"endTime":2042.6912154264571,"body":"law?"},{"speaker":"Carleen","startTime":2042.7572970591102,"endTime":2043.1612154264574,"body":"or,"},{"speaker":"Carleen","startTime":2043.1812154264574,"endTime":2043.311215426457,"body":"you"},{"speaker":"Carleen","startTime":2043.311215426457,"endTime":2043.4412154264571,"body":"know,"},{"speaker":"Carleen","startTime":2043.4412154264571,"endTime":2044.061215426457,"body":"regulatory"},{"speaker":"Carleen","startTime":2044.061215426457,"endTime":2044.5012154264575,"body":"body"},{"speaker":"Carleen","startTime":2045.2012154264573,"endTime":2045.311215426457,"body":"and"},{"speaker":"Carleen","startTime":2045.311215426457,"endTime":2045.561215426457,"body":"well,"},{"speaker":"Carleen","startTime":2046.0012154264575,"endTime":2046.1712154264571,"body":"if"},{"speaker":"Carleen","startTime":2046.1712154264571,"endTime":2046.5012154264575,"body":"that's"},{"speaker":"Carleen","startTime":2046.5012154264575,"endTime":2046.6112154264572,"body":"the"},{"speaker":"Carleen","startTime":2046.6112154264572,"endTime":2047.0112154264573,"body":"case,"},{"speaker":"Carleen","startTime":2047.0312154264573,"endTime":2047.5112154264573,"body":"then"},{"speaker":"Carleen","startTime":2047.6112154264572,"endTime":2047.811215426457,"body":"there"},{"speaker":"Carleen","startTime":2047.811215426457,"endTime":2048.0012154264577,"body":"might"},{"speaker":"Carleen","startTime":2048.0012154264577,"endTime":2048.2012154264576,"body":"not"},{"speaker":"Carleen","startTime":2048.2012154264576,"endTime":2048.4812154264573,"body":"be"},{"speaker":"Carleen","startTime":2048.5312154264575,"endTime":2048.881215426457,"body":"much"},{"speaker":"Carleen","startTime":2048.881215426457,"endTime":2049.0312154264575,"body":"that"},{"speaker":"Carleen","startTime":2049.0312154264575,"endTime":2049.171215426457,"body":"we"},{"speaker":"Carleen","startTime":2049.171215426457,"endTime":2049.3212154264575,"body":"can"},{"speaker":"Carleen","startTime":2049.3212154264575,"endTime":2049.5412154264577,"body":"do"},{"speaker":"Carleen","startTime":2049.5412154264577,"endTime":2049.931215426457,"body":"about"},{"speaker":"Carleen","startTime":2050.0612154264572,"endTime":2050.5412154264577,"body":"achieving"},{"speaker":"Carleen","startTime":2050.5412154264577,"endTime":2050.8212154264575,"body":"that."},{"speaker":"Carleen","startTime":2051.1512154264574,"endTime":2051.371215426457,"body":"but"},{"speaker":"Carleen","startTime":2051.4012154264574,"endTime":2051.631215426457,"body":"in,"},{"speaker":"Carleen","startTime":2051.801214426457,"endTime":2051.971214426457,"body":"in"},{"speaker":"Carleen","startTime":2051.971214426457,"endTime":2052.011214426457,"body":"a"},{"speaker":"Carleen","startTime":2052.011214426457,"endTime":2052.1612144264573,"body":"lot"},{"speaker":"Carleen","startTime":2052.161215426457,"endTime":2052.2312154264573,"body":"of"},{"speaker":"Carleen","startTime":2052.2312154264573,"endTime":2052.701215426457,"body":"cases,"},{"speaker":"Carleen","startTime":2052.801214426457,"endTime":2053.1712144264575,"body":"those"},{"speaker":"Carleen","startTime":2053.1812144264572,"endTime":2053.4112144264573,"body":"don't"},{"speaker":"Carleen","startTime":2053.411215426457,"endTime":2053.581215426457,"body":"work."},{"speaker":"Carleen","startTime":2053.601215426457,"endTime":2053.961215426457,"body":"Those"},{"speaker":"Carleen","startTime":2053.961215426457,"endTime":2054.0312154264575,"body":"are"},{"speaker":"Carleen","startTime":2054.0312154264575,"endTime":2054.3212154264575,"body":"not"},{"speaker":"Carleen","startTime":2054.331215426457,"endTime":2054.5512154264575,"body":"very"},{"speaker":"Carleen","startTime":2054.5512154264575,"endTime":2055.0212154264577,"body":"specific"},{"speaker":"Carleen","startTime":2055.0212154264577,"endTime":2055.2412154264575,"body":"about"},{"speaker":"Carleen","startTime":2055.2412154264575,"endTime":2055.3312149264575,"body":"the"},{"speaker":"Carleen","startTime":2055.3312149264575,"endTime":2055.8012144264576,"body":"technical"},{"speaker":"Carleen","startTime":2055.831214426458,"endTime":2056.2312144264574,"body":"solution."},{"speaker":"Carleen","startTime":2056.2512144264574,"endTime":2056.2712144264574,"body":"So"},{"speaker":"Carleen","startTime":2056.2812154264575,"endTime":2056.4312154264576,"body":"you"},{"speaker":"Carleen","startTime":2056.4312154264576,"endTime":2056.6412154264576,"body":"might"},{"speaker":"Carleen","startTime":2056.6412154264576,"endTime":2056.7712154264577,"body":"be"},{"speaker":"Carleen","startTime":2056.7812154264575,"endTime":2056.8812149264572,"body":"able"},{"speaker":"Carleen","startTime":2056.8812149264572,"endTime":2057.0312144264576,"body":"to"},{"speaker":"Carleen","startTime":2057.0312154264575,"endTime":2057.8012154264575,"body":"creatively"},{"speaker":"Carleen","startTime":2058.2012154264576,"endTime":2058.5112154264575,"body":"figure"},{"speaker":"Carleen","startTime":2058.5112154264575,"endTime":2058.6412149264575,"body":"it"},{"speaker":"Carleen","startTime":2058.6412149264575,"endTime":2058.8012144264576,"body":"out"},{"speaker":"Carleen","startTime":2058.8012154264575,"endTime":2059.1312154264574,"body":"without"},{"speaker":"Carleen","startTime":2059.1312154264574,"endTime":2059.3412149264573,"body":"doing"},{"speaker":"Carleen","startTime":2059.3412149264573,"endTime":2059.4312144264572,"body":"the"},{"speaker":"Carleen","startTime":2059.4312154264576,"endTime":2059.6612149264574,"body":"tech"},{"speaker":"Carleen","startTime":2059.6612149264574,"endTime":2059.9512144264577,"body":"debt,"},{"speaker":"Carleen","startTime":2060.4012144264575,"endTime":2060.6412144264577,"body":"all"},{"speaker":"Carleen","startTime":2060.6412144264577,"endTime":2060.6712144264575,"body":"the"},{"speaker":"Carleen","startTime":2060.6712144264575,"endTime":2060.9112144264573,"body":"way"},{"speaker":"Carleen","startTime":2060.9112144264573,"endTime":2061.2312144264574,"body":"down"},{"speaker":"Carleen","startTime":2061.2312144264574,"endTime":2061.7612144264576,"body":"to,"},{"speaker":"Carleen","startTime":2062.6012144264573,"endTime":2062.6912144264575,"body":"a"},{"speaker":"Carleen","startTime":2062.6912144264575,"endTime":2063.1912144264575,"body":"level"},{"speaker":"Carleen","startTime":2063.201214426457,"endTime":2064.2812144264576,"body":"1"},{"speaker":"Carleen","startTime":2064.2813144264574,"endTime":2064.301214426457,"body":"or"},{"speaker":"Carleen","startTime":2064.301214426457,"endTime":2064.3211144264574,"body":"0"},{"speaker":"Carleen","startTime":2064.3212144264576,"endTime":2064.591214426457,"body":"that's"},{"speaker":"Carleen","startTime":2064.591214426457,"endTime":2064.8212144264576,"body":"like,"},{"speaker":"Carleen","startTime":2064.8912144264573,"endTime":2065.1012144264573,"body":"this"},{"speaker":"Carleen","startTime":2065.1012144264573,"endTime":2065.451214426457,"body":"doesn't"},{"speaker":"Carleen","startTime":2065.511214426457,"endTime":2065.8912144264573,"body":"help"},{"speaker":"Carleen","startTime":2065.9412144264575,"endTime":2066.261214426457,"body":"any"},{"speaker":"Carleen","startTime":2066.2712144264574,"endTime":2067.0012144264574,"body":"objective."},{"speaker":"Carleen","startTime":2067.171214426457,"endTime":2067.3512144264573,"body":"It's"},{"speaker":"Carleen","startTime":2067.3512144264573,"endTime":2067.551214426457,"body":"just"},{"speaker":"Carleen","startTime":2067.5612144264574,"endTime":2068.0012144264574,"body":"something"},{"speaker":"Carleen","startTime":2068.0012144264574,"endTime":2068.1512144264575,"body":"that"},{"speaker":"Carleen","startTime":2068.1812144264572,"endTime":2068.7412144264576,"body":"somebody"},{"speaker":"Carleen","startTime":2068.8609695284986,"endTime":2069.137881093124,"body":"brought"},{"speaker":"Carleen","startTime":2069.137881093124,"endTime":2069.3178810931245,"body":"up"},{"speaker":"Carleen","startTime":2069.3578810931244,"endTime":2069.6978810931246,"body":"as."},{"speaker":"Carleen","startTime":2070.1928810931245,"endTime":2070.3828810931245,"body":"As"},{"speaker":"Carleen","startTime":2070.3828810931245,"endTime":2070.8228810931246,"body":"something"},{"speaker":"Carleen","startTime":2070.832881093125,"endTime":2070.9828810931244,"body":"that"},{"speaker":"Carleen","startTime":2070.9828810931244,"endTime":2071.1428810931243,"body":"they,"},{"speaker":"Carleen","startTime":2071.1428810931243,"endTime":2071.3228810931246,"body":"you"},{"speaker":"Carleen","startTime":2071.3228810931246,"endTime":2071.4328810931243,"body":"know,"},{"speaker":"Carleen","startTime":2071.4328810931243,"endTime":2071.5728810931246,"body":"they"},{"speaker":"Carleen","startTime":2071.5728810931246,"endTime":2071.7628810931246,"body":"saw"},{"speaker":"Carleen","startTime":2071.7628810931246,"endTime":2072.3128810931244,"body":"something,"},{"speaker":"Carleen","startTime":2072.7095477597913,"endTime":2072.949547759791,"body":"they"},{"speaker":"Carleen","startTime":2072.949547759791,"endTime":2073.119547759791,"body":"saw"},{"speaker":"Carleen","startTime":2073.119547759791,"endTime":2073.159547759791,"body":"a"},{"speaker":"Carleen","startTime":2073.159547759791,"endTime":2073.5595477597913,"body":"feature"},{"speaker":"Carleen","startTime":2073.5595477597913,"endTime":2073.719547759791,"body":"that"},{"speaker":"Carleen","startTime":2073.719547759791,"endTime":2073.8595477597914,"body":"they"},{"speaker":"Carleen","startTime":2073.8595477597914,"endTime":2074.389547759791,"body":"wanted,"},{"speaker":"Carleen","startTime":2074.529547759791,"endTime":2074.6895477597914,"body":"but"},{"speaker":"Carleen","startTime":2074.6895477597914,"endTime":2074.8295477597912,"body":"it's"},{"speaker":"Carleen","startTime":2074.8295477597912,"endTime":2075.0195477597913,"body":"not"},{"speaker":"Carleen","startTime":2075.0195477597913,"endTime":2075.3395477597915,"body":"helping"},{"speaker":"Carleen","startTime":2075.3395477597915,"endTime":2075.4795477597913,"body":"our"},{"speaker":"Carleen","startTime":2075.4795477597913,"endTime":2075.9195477597914,"body":"overall"},{"speaker":"Carleen","startTime":2075.9195477597914,"endTime":2076.299547759791,"body":"goals."},{"speaker":"Carleen","startTime":2076.729547759791,"endTime":2076.859547759791,"body":"it's"},{"speaker":"Carleen","startTime":2076.859547759791,"endTime":2076.999547759791,"body":"going"},{"speaker":"Carleen","startTime":2076.999547759791,"endTime":2077.059547759791,"body":"to"},{"speaker":"Carleen","startTime":2077.059547759791,"endTime":2077.4295477597907,"body":"require"},{"speaker":"Carleen","startTime":2077.4295477597907,"endTime":2077.499547759791,"body":"a"},{"speaker":"Carleen","startTime":2077.499547759791,"endTime":2077.6395477597907,"body":"lot"},{"speaker":"Carleen","startTime":2077.6395477597907,"endTime":2077.7395477597906,"body":"of"},{"speaker":"Carleen","startTime":2077.7395477597906,"endTime":2078.589547759791,"body":"customization,"},{"speaker":"Carleen","startTime":2078.7995477597906,"endTime":2078.9495477597907,"body":"but"},{"speaker":"Carleen","startTime":2078.9495477597907,"endTime":2079.059547759791,"body":"it's"},{"speaker":"Carleen","startTime":2079.059547759791,"endTime":2079.2195477597907,"body":"not"},{"speaker":"Carleen","startTime":2079.2195477597907,"endTime":2079.9695477597907,"body":"actually,"},{"speaker":"Carleen","startTime":2080.3095477597903,"endTime":2080.6595477597903,"body":"helping"},{"speaker":"Carleen","startTime":2080.6595477597903,"endTime":2080.8095477597903,"body":"us"},{"speaker":"Carleen","startTime":2080.8095477597903,"endTime":2080.9295477597902,"body":"in"},{"speaker":"Carleen","startTime":2080.9295477597902,"endTime":2081.10954775979,"body":"any"},{"speaker":"Carleen","startTime":2081.10954775979,"endTime":2081.3695477597903,"body":"way."},{"speaker":"Carleen","startTime":2081.8895477597903,"endTime":2082.1695477597905,"body":"and"},{"speaker":"Carleen","startTime":2082.1795477597902,"endTime":2082.4195477597905,"body":"that"},{"speaker":"Carleen","startTime":2082.4195477597905,"endTime":2082.6395477597903,"body":"way"},{"speaker":"Carleen","startTime":2082.6395477597903,"endTime":2082.8295477597903,"body":"you"},{"speaker":"Carleen","startTime":2082.8295477597903,"endTime":2082.94954775979,"body":"can,"},{"speaker":"Carleen","startTime":2082.9695477597907,"endTime":2083.1895472597903,"body":"it"},{"speaker":"Carleen","startTime":2083.1895472597903,"endTime":2083.4595467597906,"body":"makes"},{"speaker":"Carleen","startTime":2083.4595477597904,"endTime":2083.6495477597905,"body":"it"},{"speaker":"Carleen","startTime":2084.0295477597906,"endTime":2084.3495477597903,"body":"way"},{"speaker":"Carleen","startTime":2084.3495477597903,"endTime":2084.6195477597903,"body":"less"},{"speaker":"Carleen","startTime":2084.6395477597903,"endTime":2085.3395477597905,"body":"subjective"},{"speaker":"Carleen","startTime":2085.3695477597903,"endTime":2085.51954725979,"body":"and"},{"speaker":"Carleen","startTime":2085.51954725979,"endTime":2085.5995467597904,"body":"it"},{"speaker":"Carleen","startTime":2085.6495467597906,"endTime":2085.9395467597906,"body":"makes"},{"speaker":"Carleen","startTime":2085.9395467597906,"endTime":2086.0495467597902,"body":"it"},{"speaker":"Carleen","startTime":2086.1695477597905,"endTime":2086.5695477597906,"body":"seem"},{"speaker":"Carleen","startTime":2086.7095477597904,"endTime":2086.8195477597906,"body":"a"},{"speaker":"Carleen","startTime":2086.8195477597906,"endTime":2087.2395477597906,"body":"lot,"},{"speaker":"Carleen","startTime":2087.2995467597902,"endTime":2087.69954625979,"body":"less"},{"speaker":"Carleen","startTime":2087.69954625979,"endTime":2088.1495457597903,"body":"like"},{"speaker":"Carleen","startTime":2088.8095467597905,"endTime":2089.2095462597904,"body":"Carleen,"},{"speaker":"Carleen","startTime":2089.2095462597904,"endTime":2089.28954575979,"body":"the"},{"speaker":"Carleen","startTime":2089.28954575979,"endTime":2089.78954575979,"body":"architect"},{"speaker":"Carleen","startTime":2089.8795467597906,"endTime":2090.0695467597902,"body":"is"},{"speaker":"Carleen","startTime":2090.0695467597902,"endTime":2090.6195467597904,"body":"really,"},{"speaker":"Carleen","startTime":2090.7595467597903,"endTime":2091.0262124264573,"body":"peeing"},{"speaker":"Carleen","startTime":2091.0262134264576,"endTime":2091.096212926457,"body":"in"},{"speaker":"Carleen","startTime":2091.096212926457,"endTime":2091.1662124264576,"body":"my"},{"speaker":"Carleen","startTime":2091.1662124264576,"endTime":2091.7162124264573,"body":"materials"},{"speaker":"Carleen","startTime":2091.716213426457,"endTime":2091.966213426457,"body":"today."},{"speaker":"Carleen","startTime":2091.966213426457,"endTime":2092.0662134264576,"body":"She"},{"speaker":"Carleen","startTime":2092.0662134264576,"endTime":2092.2562129264575,"body":"doesn't"},{"speaker":"Carleen","startTime":2092.2562129264575,"endTime":2092.3662124264574,"body":"want"},{"speaker":"Carleen","startTime":2092.3662134264573,"endTime":2092.4562134264575,"body":"me"},{"speaker":"Carleen","startTime":2092.4562134264575,"endTime":2092.5262134264576,"body":"to"},{"speaker":"Carleen","startTime":2092.5362134264574,"endTime":2092.7262134264574,"body":"have"},{"speaker":"Carleen","startTime":2092.7262134264574,"endTime":2092.7862134264574,"body":"anything."},{"speaker":"Carleen","startTime":2094.0162134264574,"endTime":2094.1862134264575,"body":"and"},{"speaker":"Carleen","startTime":2094.1862134264575,"endTime":2094.2362134264577,"body":"it"},{"speaker":"Carleen","startTime":2094.3562134264575,"endTime":2094.5662134264576,"body":"also"},{"speaker":"Carleen","startTime":2094.5662134264576,"endTime":2094.8862134264573,"body":"helps."},{"speaker":"Carleen","startTime":2095.206213426457,"endTime":2095.406213426457,"body":"the"},{"speaker":"Carleen","startTime":2095.4262134264573,"endTime":2096.006213426457,"body":"customer"},{"speaker":"Carleen","startTime":2096.006213426457,"endTime":2096.446213426457,"body":"to"},{"speaker":"Carleen","startTime":2096.646213426457,"endTime":2097.446213426457,"body":"realize"},{"speaker":"Carleen","startTime":2097.446213426457,"endTime":2097.666213426457,"body":"their"},{"speaker":"Carleen","startTime":2097.666213426457,"endTime":2098.4262134264573,"body":"context,"},{"speaker":"Carleen","startTime":2098.6362134264573,"endTime":2098.766213426457,"body":"I"},{"speaker":"Carleen","startTime":2098.766213426457,"endTime":2099.1762134264573,"body":"think,"},{"speaker":"Carleen","startTime":2099.306213426457,"endTime":2099.8462134264573,"body":"because,"},{"speaker":"Carleen","startTime":2100.6428800931235,"endTime":2100.7228800931234,"body":"I"},{"speaker":"Carleen","startTime":2100.7228800931234,"endTime":2100.9028800931237,"body":"used"},{"speaker":"Carleen","startTime":2100.9028800931237,"endTime":2100.9728800931234,"body":"to"},{"speaker":"Carleen","startTime":2100.9728800931234,"endTime":2101.1728800931237,"body":"work"},{"speaker":"Carleen","startTime":2101.1728800931237,"endTime":2101.4028800931237,"body":"for"},{"speaker":"Carleen","startTime":2101.4028800931237,"endTime":2101.4828800931236,"body":"a"},{"speaker":"Carleen","startTime":2101.4828800931236,"endTime":2102.012880093124,"body":"desktop"},{"speaker":"Carleen","startTime":2102.262879093124,"endTime":2103.052879093124,"body":"outsourcing"},{"speaker":"Carleen","startTime":2103.1328800931237,"endTime":2103.7328800931236,"body":"company."},{"speaker":"Carleen","startTime":2104.192879093124,"endTime":2104.862879093124,"body":"and."},{"speaker":"Carleen","startTime":2105.2678790931236,"endTime":2105.3478790931235,"body":"A"},{"speaker":"Carleen","startTime":2105.3478790931235,"endTime":2105.507879093124,"body":"lot"},{"speaker":"Carleen","startTime":2105.507879093124,"endTime":2105.617879093124,"body":"of"},{"speaker":"Carleen","startTime":2105.627879093124,"endTime":2106.0178790931236,"body":"people"},{"speaker":"Carleen","startTime":2106.0178790931236,"endTime":2106.2278790931236,"body":"would"},{"speaker":"Carleen","startTime":2106.2278790931236,"endTime":2106.617879093124,"body":"refer,"},{"speaker":"Carleen","startTime":2106.637879093124,"endTime":2106.757879093124,"body":"well,"},{"speaker":"Carleen","startTime":2106.757879093124,"endTime":2106.837879093124,"body":"the"},{"speaker":"Carleen","startTime":2106.837879093124,"endTime":2107.367879093124,"body":"contract"},{"speaker":"Carleen","startTime":2107.367879093124,"endTime":2107.627879093124,"body":"says"},{"speaker":"Carleen","startTime":2107.657879093124,"endTime":2107.917879093124,"body":"this"},{"speaker":"Carleen","startTime":2107.927879093124,"endTime":2108.037879093124,"body":"and"},{"speaker":"Carleen","startTime":2108.037879093124,"endTime":2108.117879093124,"body":"the"},{"speaker":"Carleen","startTime":2108.117879093124,"endTime":2108.657879093124,"body":"contract"},{"speaker":"Carleen","startTime":2108.657879093124,"endTime":2108.907879093124,"body":"says"},{"speaker":"Carleen","startTime":2108.907879093124,"endTime":2109.207879093124,"body":"that"},{"speaker":"Carleen","startTime":2109.6478790931237,"endTime":2109.957879093124,"body":"as"},{"speaker":"Carleen","startTime":2109.957879093124,"endTime":2110.077879093124,"body":"a"},{"speaker":"Carleen","startTime":2110.097879093124,"endTime":2110.657879093124,"body":"consultant."},{"speaker":"Carleen","startTime":2110.6678790931237,"endTime":2110.807879093124,"body":"I"},{"speaker":"Carleen","startTime":2110.807879093124,"endTime":2111.007879093124,"body":"have"},{"speaker":"Carleen","startTime":2111.007879093124,"endTime":2111.237879093124,"body":"now"},{"speaker":"Carleen","startTime":2111.257879093124,"endTime":2111.747879093124,"body":"learned"},{"speaker":"Carleen","startTime":2111.807879093124,"endTime":2111.987879093124,"body":"to"},{"speaker":"Carleen","startTime":2111.987879093124,"endTime":2112.407879093124,"body":"say,"},{"speaker":"Carleen","startTime":2113.3578790931238,"endTime":2113.587879093124,"body":"can"},{"speaker":"Carleen","startTime":2113.587879093124,"endTime":2113.837879093124,"body":"you"},{"speaker":"Carleen","startTime":2113.837879093124,"endTime":2114.1078785931236,"body":"show"},{"speaker":"Carleen","startTime":2114.1078785931236,"endTime":2114.347878093124,"body":"me"},{"speaker":"Carleen","startTime":2114.3478790931235,"endTime":2114.487879093124,"body":"the"},{"speaker":"Carleen","startTime":2114.487879093124,"endTime":2115.0978790931235,"body":"specific"},{"speaker":"Carleen","startTime":2115.0978790931235,"endTime":2115.697879093124,"body":"contract"},{"speaker":"Carleen","startTime":2115.697879093124,"endTime":2116.3078790931236,"body":"language"},{"speaker":"Carleen","startTime":2117.1678790931237,"endTime":2117.757879093124,"body":"because"},{"speaker":"Carleen","startTime":2118.407879093124,"endTime":2118.627878593124,"body":"it"},{"speaker":"Carleen","startTime":2118.627878593124,"endTime":2118.817878093124,"body":"through"},{"speaker":"Carleen","startTime":2118.817879093124,"endTime":2118.907879093124,"body":"the"},{"speaker":"Carleen","startTime":2118.907879093124,"endTime":2119.117879093124,"body":"game"},{"speaker":"Carleen","startTime":2119.117879093124,"endTime":2119.247879093124,"body":"of"},{"speaker":"Carleen","startTime":2119.247879093124,"endTime":2119.837879093124,"body":"telephone"},{"speaker":"Carleen","startTime":2119.847879093124,"endTime":2120.0078785931237,"body":"and"},{"speaker":"Carleen","startTime":2120.0078785931237,"endTime":2120.817878093124,"body":"interpretation"},{"speaker":"Carleen","startTime":2120.817879093124,"endTime":2120.997879093124,"body":"and"},{"speaker":"Carleen","startTime":2121.007878093124,"endTime":2121.2278780931238,"body":"all"},{"speaker":"Carleen","startTime":2121.2278790931236,"endTime":2121.337878593124,"body":"of"},{"speaker":"Carleen","startTime":2121.337878593124,"endTime":2121.527878093124,"body":"these"},{"speaker":"Carleen","startTime":2121.527879093124,"endTime":2121.7278790931236,"body":"kinds"},{"speaker":"Carleen","startTime":2121.7278790931236,"endTime":2121.847879093124,"body":"of"},{"speaker":"Carleen","startTime":2121.847879093124,"endTime":2122.137879093124,"body":"things,"},{"speaker":"Carleen","startTime":2122.277879093124,"endTime":2122.4578790931237,"body":"it"},{"speaker":"Carleen","startTime":2122.617879093124,"endTime":2123.047879093124,"body":"might"},{"speaker":"Carleen","startTime":2123.047879093124,"endTime":2123.307879093124,"body":"not"},{"speaker":"Carleen","startTime":2123.317878093124,"endTime":2123.737878093124,"body":"be"},{"speaker":"Carleen","startTime":2123.797879093124,"endTime":2124.017879093124,"body":"as"},{"speaker":"Carleen","startTime":2124.027879093124,"endTime":2124.277879093124,"body":"you"},{"speaker":"Carleen","startTime":2124.347879093124,"endTime":2124.637879093124,"body":"say."},{"speaker":"Carleen","startTime":2124.787879093124,"endTime":2124.897878593124,"body":"So"},{"speaker":"Carleen","startTime":2124.897878593124,"endTime":2125.007878093124,"body":"we"},{"speaker":"Carleen","startTime":2125.007878093124,"endTime":2125.147878093124,"body":"want"},{"speaker":"Carleen","startTime":2125.147878093124,"endTime":2125.207878093124,"body":"to"},{"speaker":"Carleen","startTime":2125.2078790931237,"endTime":2125.347879093124,"body":"make"},{"speaker":"Carleen","startTime":2125.347879093124,"endTime":2125.4878785931237,"body":"sure"},{"speaker":"Carleen","startTime":2125.4878785931237,"endTime":2125.607878093124,"body":"that"},{"speaker":"Carleen","startTime":2125.6078790931238,"endTime":2125.757879093124,"body":"we"},{"speaker":"Carleen","startTime":2125.757879093124,"endTime":2125.9378790931237,"body":"are"},{"speaker":"Carleen","startTime":2125.9378790931237,"endTime":2126.287879093124,"body":"actually"},{"speaker":"Carleen","startTime":2126.287879093124,"endTime":2126.6278790931237,"body":"following"},{"speaker":"Carleen","startTime":2126.6278790931237,"endTime":2126.757879093124,"body":"the"},{"speaker":"Carleen","startTime":2126.757879093124,"endTime":2127.327879093124,"body":"contract"},{"speaker":"Carleen","startTime":2127.907879093124,"endTime":2128.037879093124,"body":"because"},{"speaker":"Carleen","startTime":2128.037879093124,"endTime":2128.087879093124,"body":"a"},{"speaker":"Carleen","startTime":2128.087879093124,"endTime":2128.2078790931237,"body":"lot"},{"speaker":"Carleen","startTime":2128.2078790931237,"endTime":2128.287879093124,"body":"of"},{"speaker":"Carleen","startTime":2128.287879093124,"endTime":2128.337879093124,"body":"people"},{"speaker":"Carleen","startTime":2128.4778790931236,"endTime":2128.797879093124,"body":"will"},{"speaker":"Carleen","startTime":2128.8345457597898,"endTime":2129.0845457597898,"body":"throw"},{"speaker":"Carleen","startTime":2129.0845457597898,"endTime":2129.29454575979,"body":"that"},{"speaker":"Carleen","startTime":2129.29454575979,"endTime":2129.63454575979,"body":"around"},{"speaker":"Carleen","startTime":2129.63454575979,"endTime":2129.77454575979,"body":"as"},{"speaker":"Carleen","startTime":2129.77454575979,"endTime":2129.88454575979,"body":"well."},{"speaker":"Carleen","startTime":2129.9745457597896,"endTime":2130.17454575979,"body":"I"},{"speaker":"Carleen","startTime":2130.17454575979,"endTime":2130.3545457597897,"body":"want"},{"speaker":"Carleen","startTime":2130.3545457597897,"endTime":2130.4945457597896,"body":"this"},{"speaker":"Carleen","startTime":2130.4945457597896,"endTime":2130.8945457597897,"body":"requirement"},{"speaker":"Carleen","startTime":2130.94454575979,"endTime":2131.3045457597896,"body":"because"},{"speaker":"Carleen","startTime":2131.65454575979,"endTime":2131.77454575979,"body":"the"},{"speaker":"Carleen","startTime":2131.77454575979,"endTime":2132.19454575979,"body":"contract"},{"speaker":"Carleen","startTime":2132.19454575979,"endTime":2132.44454575979,"body":"says"},{"speaker":"Carleen","startTime":2132.8945457597897,"endTime":2132.9945457597896,"body":"this,"},{"speaker":"Carleen","startTime":2133.4045457597904,"endTime":2133.5745457597895,"body":"is"},{"speaker":"Carleen","startTime":2133.5745457597895,"endTime":2133.7445457597896,"body":"that"},{"speaker":"Carleen","startTime":2133.7445457597896,"endTime":2133.8845457597895,"body":"what"},{"speaker":"Carleen","startTime":2133.8845457597895,"endTime":2134.0045452597897,"body":"the"},{"speaker":"Carleen","startTime":2134.0045452597897,"endTime":2134.37454475979,"body":"actual"},{"speaker":"Carleen","startTime":2134.3845457597895,"endTime":2134.77454575979,"body":"contract"},{"speaker":"Carleen","startTime":2134.77454575979,"endTime":2135.0145457597896,"body":"says?"},{"speaker":"Carleen","startTime":2135.01464575979,"endTime":2135.09444575979,"body":"Yes."},{"speaker":"Carleen","startTime":2135.287879093123,"endTime":2135.4878790931234,"body":"let's"},{"speaker":"Carleen","startTime":2135.4878790931234,"endTime":2135.6378790931235,"body":"make"},{"speaker":"Carleen","startTime":2135.6378790931235,"endTime":2135.807879093123,"body":"sure"},{"speaker":"Carleen","startTime":2135.807879093123,"endTime":2135.9078790931235,"body":"that"},{"speaker":"Carleen","startTime":2135.9078790931235,"endTime":2136.057879093123,"body":"we"},{"speaker":"Carleen","startTime":2136.057879093123,"endTime":2136.2378790931234,"body":"read"},{"speaker":"Carleen","startTime":2136.2378790931234,"endTime":2136.3678790931235,"body":"it"},{"speaker":"Carleen","startTime":2136.3678790931235,"endTime":2136.5078790931234,"body":"and"},{"speaker":"Carleen","startTime":2136.5078790931234,"endTime":2137.037879093123,"body":"understand"},{"speaker":"Carleen","startTime":2137.037879093123,"endTime":2137.1378790931235,"body":"it"},{"speaker":"Carleen","startTime":2137.1378790931235,"endTime":2137.287879093123,"body":"and"},{"speaker":"Carleen","startTime":2137.287879093123,"endTime":2137.5978790931235,"body":"follow"},{"speaker":"Carleen","startTime":2137.5978790931235,"endTime":2137.8778790931233,"body":"that"},{"speaker":"Carleen","startTime":2137.9678790931234,"endTime":2138.1078790931233,"body":"to"},{"speaker":"Carleen","startTime":2138.1078790931233,"endTime":2138.1978790931234,"body":"the"},{"speaker":"Carleen","startTime":2138.1978790931234,"endTime":2138.537879093123,"body":"T."},{"speaker":"Duke","startTime":2140.30287909313,"endTime":2140.4228790931297,"body":"All"},{"speaker":"Duke","startTime":2140.4228790931297,"endTime":2140.64287909313,"body":"right,"},{"speaker":"Duke","startTime":2140.6528790931297,"endTime":2141.3228790931294,"body":"wow,"},{"speaker":"Duke","startTime":2141.3229790931296,"endTime":2142.2227790931297,"body":"uh,"},{"speaker":"Duke","startTime":2142.22287909313,"endTime":2142.51287909313,"body":"just"},{"speaker":"Duke","startTime":2142.51287909313,"endTime":2142.6628785931293,"body":"like"},{"speaker":"Duke","startTime":2142.6628785931293,"endTime":2142.8928780931296,"body":"that"},{"speaker":"Duke","startTime":2142.89287909313,"endTime":2143.0628790931296,"body":"we"},{"speaker":"Duke","startTime":2143.0628790931296,"endTime":2143.14287909313,"body":"are"},{"speaker":"Duke","startTime":2143.14287909313,"endTime":2143.3328785931294,"body":"at"},{"speaker":"Duke","startTime":2143.3328785931294,"endTime":2143.7928780931297,"body":"time,"},{"speaker":"Carleen","startTime":2145.9178790931232,"endTime":2146.117879093123,"body":"Let's"},{"speaker":"Carleen","startTime":2146.367879093123,"endTime":2146.5478790931234,"body":"end"},{"speaker":"Carleen","startTime":2146.5478790931234,"endTime":2146.657879093123,"body":"it"},{"speaker":"Carleen","startTime":2146.657879093123,"endTime":2146.7978790931234,"body":"on"},{"speaker":"Carleen","startTime":2146.7978790931234,"endTime":2146.9178790931232,"body":"a"},{"speaker":"Carleen","startTime":2147.3478790931235,"endTime":2148.0278790931234,"body":"contractual"},{"speaker":"Carleen","startTime":2148.0278790931234,"endTime":2148.2578790931234,"body":"note."},{"speaker":"Duke","startTime":2150.266211426463,"endTime":2150.366211426463,"body":"if"},{"speaker":"Duke","startTime":2150.366211426463,"endTime":2150.466211426463,"body":"you"},{"speaker":"Duke","startTime":2150.4662124264632,"endTime":2150.576212426463,"body":"want"},{"speaker":"Duke","startTime":2150.576212426463,"endTime":2150.596212426463,"body":"to"},{"speaker":"Duke","startTime":2150.6062114264632,"endTime":2150.7962114264633,"body":"reach"},{"speaker":"Duke","startTime":2150.806212426463,"endTime":2151.126212426463,"body":"Carleen,"},{"speaker":"Duke","startTime":2151.1362124264633,"endTime":2151.276211926463,"body":"we're"},{"speaker":"Duke","startTime":2151.276211926463,"endTime":2151.366211426463,"body":"going"},{"speaker":"Duke","startTime":2151.366211426463,"endTime":2151.386211426463,"body":"to"},{"speaker":"Duke","startTime":2151.4062124264633,"endTime":2151.586212426463,"body":"have"},{"speaker":"Duke","startTime":2151.586212426463,"endTime":2151.6162124264633,"body":"a"},{"speaker":"Duke","startTime":2151.6162124264633,"endTime":2151.796212426463,"body":"link"},{"speaker":"Duke","startTime":2151.796212426463,"endTime":2151.916212426463,"body":"to"},{"speaker":"Duke","startTime":2151.916212426463,"endTime":2152.006212426463,"body":"her"},{"speaker":"Duke","startTime":2152.006212426463,"endTime":2152.566212426463,"body":"LinkedIn,"},{"speaker":"Duke","startTime":2152.796212426463,"endTime":2153.086212426463,"body":"in"},{"speaker":"Duke","startTime":2153.116212426463,"endTime":2153.526212426463,"body":"our"},{"speaker":"Duke","startTime":2153.536212426463,"endTime":2154.116212426463,"body":"description"},{"speaker":"Duke","startTime":2154.376212426463,"endTime":2154.846212426463,"body":"and,"},{"speaker":"Duke","startTime":2154.846212426463,"endTime":2155.166212426463,"body":"Carleen,"},{"speaker":"Duke","startTime":2155.166212426463,"endTime":2155.2762124264627,"body":"any"},{"speaker":"Duke","startTime":2155.2762124264627,"endTime":2155.496212426463,"body":"last"},{"speaker":"Duke","startTime":2155.496212426463,"endTime":2155.806212426463,"body":"words?"},{"speaker":"CJ","startTime":2156.047829093124,"endTime":2159.777779093124,"body":"lot."},{"speaker":"Duke","startTime":2160.22287909313,"endTime":2160.44287909313,"body":"Thank"},{"speaker":"Duke","startTime":2160.44287909313,"endTime":2160.53287909313,"body":"you"},{"speaker":"Duke","startTime":2160.53287909313,"endTime":2160.64287909313,"body":"for"},{"speaker":"Duke","startTime":2160.64287909313,"endTime":2160.9128790931295,"body":"joining"},{"speaker":"Duke","startTime":2160.9128790931295,"endTime":2161.06287909313,"body":"us"},{"speaker":"Duke","startTime":2161.06287909313,"endTime":2161.28287909313,"body":"last"},{"speaker":"Duke","startTime":2161.28287909313,"endTime":2161.49287909313,"body":"minute,"},{"speaker":"Duke","startTime":2161.49287909313,"endTime":2161.77287909313,"body":"Carleen,"},{"speaker":"Duke","startTime":2161.78287909313,"endTime":2161.97287909313,"body":"really"},{"speaker":"Duke","startTime":2161.97287909313,"endTime":2162.34287909313,"body":"appreciate"},{"speaker":"Duke","startTime":2162.34287909313,"endTime":2162.49287909313,"body":"it."},{"speaker":"CJ","startTime":2163.977879093124,"endTime":2164.407879093124,"body":"Currently."},{"speaker":"Carleen","startTime":2164.5778790931236,"endTime":2164.9778790931236,"body":"Thanks"}]}