164: The Future of Healthcare Delivery

RTM & Virtual Service Delivery Isn’t a Billing Add-On — It’s the Future of Healthcare Delivery

In this episode, I break down one of the biggest misconceptions in modern rehab: the idea that Remote Therapeutic Monitoring (RTM) and virtual service delivery is just a billing perk, a revenue booster, or a marketing gimmick. It’s not. RTM and virtual services represent the next era of healthcare delivery— a shift toward hybrid, patient-centered, digitally augmented care that extends the clinician’s impact far beyond the clinic walls.

In this episode, I explain why RTM and virtual matters, how it’s changing the role of clinicians, why patients now expect hybrid models, and why CMS is actively incentivizing it. If you’re a clinician, clinic owner, healthcare leader, or digital health innovator, this episode will challenge the way you think about care delivery.

What we cover in this Episode:

-Why RTM is NOT just a revenue strategy
-The shift towards hybrid care
-What today's patients expect from their care
-How virtual healthcare & RTM elevate clinicians into their highest-value roles
-Why CMS is incentivizing services like RTM and what it signals

Full episode note: https://rehabupracticesolutions.com/better-outcomes-164

Podcast: https://www.betteroutcomes.show
Get the Book: https://amzn.to/3M2UZ6x
Book a call with me: https://calendly.com/rehabu/discovery
Connect with Me: https://www.rafisalazar.com

If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

What is The Better Outcomes Show?

Exploring the possibilities of a new healthcare.



Let’s get real: Healthcare is broken. You know it. I know it. Every clinician who came into this field from a desire to care for others, knows this to be undeniably true. We feel it everyday when we enter our clinics, hospitals, and practices. We feel the burden of time-based productivity metrics, utilization rates, and the expectation to behave like cogs in a giant, soul-crushing machine aimed at extracting revenue from our patients in exchange for “units” of treatment.



Healthcare should be about one thing: PEOPLE! Yet how many clinics, organizations, or healthcare professionals live their lives by the numbers? Metrics & spreadsheets drive most of our healthcare decision makers and administrators. That leaves patients -the people we serve- lost in the mix. Patient’s feel lost, forgotten, and ignored by a system that prioritizes efficiency & productivity over their own personal experiences, priorities, or goals.



It’s time for clinicians to finally stand up and say what we’ve all been thinking for so long: enough is enough!



It’s time for healthcare organizations to commit to serving the individual needs of each unique patient that they are charged with serving.



Join Rafael E. Salazar II, MHS, OTR/L (Rafi), principal of Rehab U Practice Solutions and host of The Better Outcomes Show as he explores the possibilities of a new healthcare. Guests range from clinicians trying new techniques and treatments to executives and entrepreneurs exploring new service delivery methods, business models, and organizational structures.