Pain Points

You can't be too empathetic, right?

Wrong – according to the latest Mindtools report. "The Empathy Problem" reveals the damaging impacts of having too much – or too little – empathy, especially when it comes to making decisions at work.

Strategizing, prioritizing, delegating... all the things you need to be good at are affected by the way you handle your emotions. And empathy is key, because it influences trust, guides decision making, and shapes relationships within teams.

In this special free episode of the Pain Points podcast, meet Dr Anna Barnett, author of the report, and self-confessed empath. What has she learned about the pitfalls of empathy in her own working life? And how can we all benefit from improving our self-awareness, having more authentic conversations, and getting empathy right?

Download your free copy of the full research report here: https://www.mindtools.com/thought-leadership/reports/the-empathy-problem-balancing-emotion-in-decision-making/?utm_source=spotify&utm_medium=social&utm_campaign=pain_points&utm_content=full_free

Explore the back catalogue of Pain Points, plus thousands of expert management and leadership development resources by becoming a Mindtools member today! https://www.mindtools.com/signup/?utm_source=spotify&utm_medium=social&utm_campaign=pain_points&utm_content=full_free

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What is Pain Points?

Hear exclusive interviews with the experts who are changing the world of work in these monthly special public episodes. Boost your management and leadership skills, improve your personal effectiveness, and have more fun in your job, as you discover priceless ways to dial down the difficulty – one pain point at a time. The unmissable weekly episodes are available exclusively to Mindtools members. To join us, visit mindtools.com – then tune in every week to meet world-leading authors, researchers and practitioners, all with valuable advice to share about doing better and feeling better at work.