In this episode, Andrew talks with Alan Coleman, CPO at Plume, about how the company is moving beyond Wi-Fi management to improve the overall connected-home experience. They cover smart home reliability, AI-powered troubleshooting, cybersecurity, and why open standards like Thread and Matter matter for the future of home networking.
Topics covered:
- Plume’s shift from hardware to software
- How ISPs use Plume to manage home connectivity
- AI, customer care, and network optimization
- Thread, Matter, and smarter routers
- Privacy and cybersecurity in the connected home
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What is Smart Home Insider?
Learn about the latest smart home news on Smart Home Insider! Host Andrew O'Hara discusses the weekly news, exclusive interviews, in-depth how-to's, smart home automations, integrating Siri Shortcuts, and reviews his recent smart home projects with an added focus on Apple Home & Matter.