1. Care-ology and the Circle of Care with Ron Kaufman

Ron Kaufman, the world’s foremost educator on Uplifting Service and New York Times best-selling author, is the founding father of the Care-ology philosophy; the transformation of Service to include authentic Care. Discover the paradigm shift in the hospitality industry, connecting delivery of Service with a commitment to Care that enables genuine well-being for guests and Team Members of The Lux Collective.

What is The Spirit of Lux?

The Spirit of Lux is an original podcast hosted by Paul Jones, CEO of The Lux Collective. In each episode, we feature interviews with friends, thought leaders, and personalities from the Travel and Hospitality industry as we traverse through the topics on design, customer service, wellness, culinary, and many more.