The Art of Customer Disappointment | Lean Built - Manufacturing Freedom E49

Jay and Andrew dive into the secrets of maintaining productivity amidst workplace interruptions, mastering remote collaboration, and leveraging tools like Slack and Signal for seamless communication. They also talk about the surprising benefits of groupthink, and the art of knowing when it's actually beneficial to disappoint customers—and when it's critical not to.

What is Lean Built: Manufacturing Freedom?

Two successful entrepreneurs talk about manufacturing, lean principles, and the freedom they are pursuing in life and business.