{
  "version": "1.2.0",
  "chapters": [
    {
      "title": "Introduction\r",
      "startTime": 0,
      "endTime": 75
    },
    {
      "title": "Frannie’s 16-year journey with Ampersand\r",
      "startTime": 75,
      "endTime": 240
    },
    {
      "title": "Buying out her business partner and reinventing\r",
      "startTime": 240,
      "endTime": 425
    },
    {
      "title": "Balancing recurring revenue and one-off projects\r",
      "startTime": 425,
      "endTime": 630
    },
    {
      "title": "Delegating fulfillment and avoiding bottlenecks\r",
      "startTime": 630,
      "endTime": 835
    },
    {
      "title": "Building systems and hiring contractors\r",
      "startTime": 835,
      "endTime": 1050
    },
    {
      "title": "The role of values and culture in small teams\r",
      "startTime": 1050,
      "endTime": 1330
    },
    {
      "title": "Lessons from managing people and avoiding drama\r",
      "startTime": 1330,
      "endTime": 1650
    },
    {
      "title": "Productizing services vs. custom work\r",
      "startTime": 1650,
      "endTime": 1980
    },
    {
      "title": "Smarter hiring with test projects\r",
      "startTime": 1980,
      "endTime": 2370
    },
    {
      "title": "Landing and qualifying clients the right way\r",
      "startTime": 2370,
      "endTime": 3150
    },
    {
      "title": "Retaining clients and handling tough situations\r",
      "startTime": 3150,
      "endTime": 3585
    },
    {
      "title": "Final reflections and advice\r",
      "startTime": 3585,
      "endTime": 0
    }
  ]
}