Dental CEO Podcast #44 - Reinventing the Patient Experience: Build the Practice Patients Can’t Stop Talking About

In this episode, Scott breaks down how to reinvent the patient experience so thoroughly that patients can’t stop talking about your practice. From modern design and comfort-focused amenities to digital workflows, high-tech diagnostics, and frictionless communication, he outlines the systems and touches that build trust, increase case acceptance, and elevate your brand. Whether you're launching a startup or transforming the practice you already own, this blueprint shows how an exceptional patient experience can reshape your career and dramatically grow your practice.

What is The Dental CEO Podcast?

Welcome to the Dental CEO® Podcast — where Dr. Scott Leune applies proven business strategies from leading entrepreneurs and CEOs to the complexities of dental practice ownership.

In each episode, Dr. Leune dives into candid conversations with leaders from industries far beyond the operatory, uncovering strategies, struggles, and breakthroughs that align with the challenges dentists face every day.

From scaling operations to maximizing profitability, these discussions reveal the financial frameworks and operational insights that empower dentists to lead with precision, manage with efficiency, and achieve sustainable growth as the CEO of their practice.