In this episode of The Cashflow Show Podcast, host Clayton M Coke is joined by Anne Godfrey, CEO of GS1 UK, to explore the transformative impact of consumer confidence on the retail sector. They discuss:
- The consumer trust crisis and its effect on loyalty.
- Why traditional loyalty schemes are no longer enough.
- The rise of next-generation QR codes and how they rebuild trust with consumers.
- Innovations like augmented reality and digital product passports shaping the future of retail.
- Practical insights for businesses looking to adopt next-gen QR technology.
Learn how technology is redefining consumer experiences and helping businesses stay ahead in an evolving retail landscape.
Resources Mentioned:
Timestamps:
00:00 – Welcome and introduction.
00:23 – Anne Godfrey shares her role at GS1 UK.
00:52 – Consumer trust crisis and its impact on loyalty.
02:16 – Why loyalty schemes are no longer working.
03:11 – The role of trusted data and next-gen QR codes.
05:30 – Augmented and virtual reality in retail.
09:18 – Building back consumer loyalty with next-gen QR codes.
10:43 – How businesses can start implementing next-gen QR codes.
12:09 – Emerging technologies shaping the future of retail.
The Cashflow Show can be reached here:
Website:
www.thecashflowshowpodcast.com Support us via our sponsored & affiliate links
“What are YOU like?” & “60 Second Shoot-out” are both intellectual properties of Dialogue [London] Ltd
(c) Clayton M Coke/PRMS Ltd/Dialogue [London] Ltd | All Rights Reserved
★ Support this podcast ★
What is The Cashflow Show: Entrepreneurship Insights for Founders, CEOs, and Business Leaders?
Hello & welcome to The Cashflow Show in association with PRMS Ltd.
I'm your host Clayton M. Coke.
The Cashflow Show is the radio show disguised as a podcast. During every episode we will be talking to a business owner and entrepreneur and hearing the tales of the origins of their business, their successes & failures and their future in the business world. As well as asking for their best piece of advice.
We ask our guests to pick a book /a film/ an album or single to get to know their tastes and what they enjoy in their spare time.
So if that works for you..Welcome to The Cashflow Show!