Lab Medicine Rounds

Interview with Elissa Hall, Ed.D.
This episode discusses educational technology that enables virtual classrooms and teaching. Given the COVID-19 pandemic, this is a timely topic that will address how laboratory professionals can use virtual learning, and how educational technologies will play a critical role for learners both now and in the future.

Show Notes

Time Stamps

00:00 Podcast Intro 

02:20 For those of us that aren’t in the education technology movement can you give us a little bit of that 50,000 foot view and orientate us, and where we should think about starting?

03:15 Quick tips to consider as a starting place for Virtual Learning: 1.) Presence 2.) Communication 3.) Authenticity

05:25 Synchronous vs. asynchronous environments

07:21 What are some ways we can make this virtual environment work for effectiveness?

09:48 Do you have some tips as far as, are there two or three things that come to the forefront of your mind? I think many people haven’t thought about wait time or down time in a virtual domain. Can you give an example or two of where someone might get off the ground trying this?

12:16 What are your thoughts about how we can facilitate, encourage, and coach that engagement in our learners in a virtual environment?

12:52 What is netiquette? 

13:47 How does the netiquette feed into this engagement of learners?

16:30 Free collaborative tools available: Google Forms, Google Docs and MindMeister

17:58 Transitioning more to the learner mind and learner perspective, are there any recommendations for someone who hasn’t learned this way historically in the past, to give this virtual learning its best opportunity?

21:04 How could educators monitor this environment to get that valuable feedback?

24:35 A lot of things are changing when we are using a virtual environment. What things are not changing?

27:28 Outro

Additional Resources:

Mayo Clinic:
· https://mayocliniceducatorscentral.blubrry.net/2020/03/17/virtual-class-now-how-to-move-your-education-online-in-a-hurry-ep14/ 

Twitter:
· @erhall1
· @MayoFacDev
· #HMICommunity 
 
MedEd/HPE: 
· https://www.aliem.com/teaching-age-covid-19-wrap-up/
· Flipped Classroom in Medical Education: Engaging Students to Build Competency https://journals.sagepub.com/doi/full/10.4137/JMECD.S23895 
 
Higher Education Resources:
· Association of Colleges and University Educators: https://acue.org/online-teaching-toolkit/
· Chronicle in Higher Education: Going Online in a Hurry
· Recent Learning Scientist.org Blog 
· https://teachremotely.harvard.edu/
· https://ai.umich.edu/keep-teaching/
1.     Learning to Teach Online: Understanding & Optimizing an Online Learning Experience by Elizabeth Syben King (@elizabethonline) for Medium.
2.     Welcome to ACUE's Online Teaching Toolkit by Association of College and University Educators (@ACUE_HQ)
3.     Uploading lecture videos on YouTube by Dr Megan Sumeracki (@DrSumeracki)
4.     Going Online in a Hurry: What to Do and Where to Start by Michelle D. Miller for the Chronicle Vitae


Additional Episode Notes:

Virtual/Remote Learning – 50,000 Ft View 

Start simple when thinking shifting to virtual – even if you have to move fast (identity dissonance) 
 
Facilitator presence is key in virtual environments 
1.       Connect:  How do connect with learners? 
·         Synchronously  - Shift to a video conferencing platform (Zoom, Blackboard Collaborate, other)
·         Asynchronously – Traditional and non-traditional learning management systems, email, Slack
·         Be available and accessible: Virtual Office Hours, 
 
2.       Communicate: What do my learners need to know? 
·         Reduce cognitive load by sharing expectations of learners/ participants – help them understand how to interact  in this new context (netiquette – virtual etiquette) 
·         Audio: 
·         Video: 
·         Be Transparent – concise communication key and narrating the flow of the experience (be deliberate)
·         Include wait time – not only processing by muting and unmuting technology 
 
3.       Be Authentic: How can I maintain my personal touch? 
·         Address people by name
·         Make eye contact 
·         Encourage, acknowledge, and reinforce contributions 
·         Reinforce what supporting each other looks like
·         Demonstrate appreciation and gratitude 
·         Have fun – add humor 
·         Give people grace – we are all in this together 
 
One you have done these three things we are ready to start thinking about: 
 
Delivery:  Now, what do I do once I am connected to my learners? 

Engagement Strategies and Tactics –Learners contribute to Community 

I want to frame this question on the premise that learning is social by nature and science of learning principles.  In other words: 
·         How are we maximizing techniques in which people learn by engaging with others - active learning techniques to organize new learning and link to previous knowledge - exposure to how others think, think critically
·         How do we engage learners in retrieval of information, elaboration of ideas, and using specific examples to understand abstract ideas
·         How do we plan for learners to thinking about their thinking - metacognition
 
It is common to think about content first which is important in order to scaffolding learning. Establishing what direction instruction is necessary – 
·         Essentially how it can be used to a focal point for designing the experience 
·         Move from introduction of content > exploration > integration > application/creation 
 
So if moving online quickly you may have no other option than to do a synchronous virtual lecture or didactic session until you have time to explore alternative approaches (repurpose existing content). If this is the situation you find yourself in case consider a microlecture or perhaps chunking your lecture into bite-size consumable segments. This allows for using this valuable time together to engage learners with the content. These short segments promote checking for understanding, asking probing questions, ensuring the voice of the learner are integrated. 
 
Also consider recording the microlectures (use YouTube, Kaltura, or podcasting) for repurposing in the future or for playback if learners were unable to attend
 
Exploration: Communication and Information Sharing 
Chat/Backchannel
WhatApp, Slack
Discussion: VoiceThread, FlipGrid  
 
Collaborative Inquiry: Integrate, Apply, and Create 
Breakout Rooms for problem solving 
Whiteboard Annotation 
Collaborative Workspaces: Google Docs, Padlet
Concept and Mind Maps: Mindmeister
 
Ongoing assessment and metacognition 
Polling or gestures 
Reflection: FlipGrid 
iAnnotate PDF
 Google Forms 
Explain Everything 
Socrative 
Mentimeter
 
LEARNERS
·         Curating content – Ask them what is ready to go 
·         Synthesize discussions happening
·         Creating technology based content for retrieval practice 
 

Differentiating for various learners – include non-GME/workforce 

In regards to the current situation at hand there is new information coming in daily in relation to learners and interactions in the physical learning environment. Those updates are being posted on our Mayo Clinic Education homepage at college.mayo.edu 
 
Non-Clinical: 
·         Pulling-in learner voice early on 
·         Frequent formative assessments – science of learning principles – interleaving and spaced practice 
 
Clinical: 
·         Co-creation of knowledge; verbal walking through thought processes  
·         Virtual Post-It Pearls 
·         Narrating the feel of the room and the bedside frequently, creating a lot of in/then scenarios
 
Workforce: 
·         Just-in-Time resources 
·         Application  

Monitor, elicit feedback, when take action to respond (Correct tool, monitor how things are going)

Synchronous: 
                Pause and Post 
                Use the raise hand features or similar non-verbal features
                Do what my colleague calls “pulse checks” 
 
Asynchronous: 
                Ongoing basis – use Brookfield CIQ 

Despite technology, what are fundamentals of good teaching

It is about the pedagogy, andragogy – not the technology 
Think about the human side of things 
Be deliberate as a practitioner: 
·         Integrate formative assessments 
·         Engage in collaborative co –creation of knowledge and problem solving

Learn from and with your learners

What is Lab Medicine Rounds?

A Mayo Clinic podcast for laboratory professionals, physicians, and students, hosted by Justin Kreuter, M.D., assistant professor of laboratory medicine and pathology at Mayo Clinic, featuring educational topics and insightful takeaways to apply in your practice.