AskGamblers Podcast

Danijela Pavlović, AskGamblers Support Team Coordinator, outlines ways to submit a complaint on the website's flagship service.

Show Notes

AskGamblers is established and trusted by the gambling community for, among other things, its reliable and fair complaints service, often used to mediate disputes between operators and players. Working tirelessly, our AGCCS team has helped players recover over $49 million of unfairly confiscated money and counting.

In episode 21 of the podcast, Danijela Pavlovic, the website's Support Team Coordinator, joins in to discuss and explain the process in detail.

For convenience, the timestamps below will take you to key parts of the podcast:

(5:13) Can all the players submit a complaint against any online casino?

(7:08) How do you deal with a received online casino complaint, step by step?

(10:08) What is the most common type of player complaint?

(11:34) Essential requirements and guidelines to submit a complaint.

What is AskGamblers Podcast?

Have you ever wondered what it’s like to go behind the scenes of the iGaming industry? Now you don't have to imagine it! AskGamblers, a leading authority on all things online gambling, presents its very own podcast that covers everything you need to know about online casinos, bonuses, and casino games while placing special focus on players.

In our discussions, we dive deep into the dynamics of a safe gaming experience and explore innovation with you right by our side. Tune in and we’ll keep you regularly updated, informed, and entertained. Get the truth. Then play.

Only for 18+. Gambling can be addictive. Please play responsibly. https://www.begambleaware.org/