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Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!
Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!
A full transcript of this episode is available at opsy.work/podcast.
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Opsy is a community of operations professionals working in tech.
Every week, we talk with a different ops person we can learn from. We'll dig into the problems they’ve faced, how they solved them, and what we can learn from their triumphs and mistakes.
Running ops at a startup is a hard job. We're here to make it a little bit easier!