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David Latona:
Welcome to Co-op Conversations with DEMCO, 
where we dive into topics that impact your power,

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your co-op, and your community. Hey, 
I'm David Latona, your host.

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Today we're continuing a conversation about distributed energy 
resource management systems.

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It's difficult to even get it out when I'm reading it right here 
in front of me,

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Jeff. I know this is crazy.

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Jeff Andry:
Hence the acronym.

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David Latona:
Yes, the acronym is super helpful.

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DERMS, D-E-R-M-S. What they are, 
why they matter, and how they can help

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keep your electricity affordable and reliable.

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Back with us today is Jeff Andry, 
Chief Strategy and Regulatory Officer at DEMCO.

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Welcome back, Jeff.

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Jeff Andry:
So good to be back. David. Thanks for having me for round two.

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David Latona:
Excellent. I know it is so much content that we didn't want to 
overwhelm our listeners,

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but we certainly want to get them this deeper dive into 
information that they might be hungry for after they hear things

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from us on social media. They might hear some radio 
advertisements.

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They might even read in our publication some detailed columns 
from our CEO and information from Randy Pierce about what's going

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on at the co-op. But we wanted to have this podcast platform to 
be able to go a little deeper for folks that want a little more

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information. That's why we have Jeff Andry here with us today 
folks.

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It's so good to have him. We've done some research on this, 
but we know that you're coming in with the knowledge.

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It's us and the podcast team just really trying to figure it out 
before we develop these questions for you.

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But we know that you have the knowledge to be able to dive 
deeper.

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So we talked last time about what DERMS are and how we use them, 
but we'll go even deeper.

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So in keeping the grid reliable and affordable, 
let's talk about that for a second.

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So how does a DERMS – a DERMS, like one DERMS – help keep 
electricity rates

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stable for everyone, right?

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Jeff Andry:
Yeah. So last episode we talked about the relationship between 
demand and price.

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And it just so happens that during those high demand events, 
it's not just a price consideration.

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It does become at times a reliability consideration.

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We build our system to be able to withstand the highest load that 
we can foresee.

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But you take an event like Winter Storm Enzo, 
when one day I believe it was January 22nd,

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temperatures were 19 degrees on average across all 24 hours of 
that day.

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David Latona:
Oh wow, yeah.

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Jeff Andry:
Nobody was forecasting that two days before the event, 
right?

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So while we build our system to be able to withstand as much as 
we reasonably predict it will have to,

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there are times when demand could potentially get higher than we 
could actually serve efficiently.

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So in addition to the price benefit of being able to control some 
of that demand,

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there's also a very real reliability benefit.

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It could even allow us to defer certain capital investments, 
which also has price implications,

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savings implications for the membership.

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David Latona:
I know that's important to all of our members, 
certainly, that the cost savings and reliability.

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You know, we always say when the power's out, 
people want the power on.

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Certainly.

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Jeff Andry:
Right.

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David Latona:
And when the power's on, people want power the cheapest.

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And that's what we're here for. That's what the electric co-op, 
that's what DEMCO is built on.

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Bringing that power the most affordable way and the safest, 
but also the most reliable,

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certainly. And I understand from our previous episode and what 
you're telling us is that a DERMS program can help make

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that happen.

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Jeff Andry:
100%. David, I'd like to mention an analogy that personally I 
found very helpful.

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But if you think about if you have a four person household and 
you have a four bedroom house,

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but once a year during the holidays you have ten visitors come in 
from out of town.

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Most people, I'm willing to bet, 
are not going to go add an extra ten bedrooms to their home.

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They're going to pull out sofa beds, 
maybe put two people in a bed.

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Whatever it takes. But you're not going to build a 14 bedroom 
house to accommodate 14 people once a year.

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We plan our system somewhat similarly.

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In our case, if we think there's ever a period of time where 
we'll need 14 bedrooms,

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we'll essentially build a 14 bedroom house.

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But certainly if we don't have to do that, 
it's going to result in cost savings for everybody.

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David Latona:
That's a great analogy. I'm not going to build a larger home to 
have guests in my home just a few nights in a

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year, right? T he same thing happens with our infrastructure and 
how we purchase our power the same way.

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So what happens if demand isn't managed, 
and we don't – whether DERMS program or otherwise – what happens

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if we don't manage that? What does that mean to our members out 
there?

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Jeff Andry:
Sure. So we'll still be able to serve our membership reliably.

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But in that scenario, we're only focusing on that supply side of 
the equation.

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And what utilities across the country are realizing is that it's 
actually cheaper to work on the demand side of the equation than

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to default to supply solutions every single time.

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And one thing that's exciting about it, 
in addition to the cost savings,

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is the opportunity to partner with our members, 
right?

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There are many members who've already made investments in things 
like energy efficiency or rooftop solar.

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A lot of upgraded to smart thermostats.

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This program would allow us to partner with them and actually to 
provide them compensation for being a part of the program.

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David Latona:
Oh that's great. So we can benefit the entire system financially 
and even reliably,

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by making an investment in an incentive program where members 
participate in a DERMS program across

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the system, right? So how many does that take?

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How many of our 117,000 members would be beneficial to have as 
participants

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in a DERMS program?

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Jeff Andry:
Yeah. So I'll use the thermostat as an example.

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Tends to be about two kilowatts.

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And so if we had a thousand thermostats in the program that's 
2000kW or 2MW.

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If we had 10,000 that would be 20MW.

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At 20MW, you're really able to make a meaningful impact on the 
cost savings side of that equation from a demand management

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perspective. And so we think we could potentially get up to as 
much as 20MW.

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That could encompass more than just thermostats. It could also be 
potentially in the future electric vehicles.

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It could be customer-owned residential batteries.

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It could be whole home generators. We know we have a lot of those 
on the system.

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So there's any variety of ways to get there.

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Smart thermostats is just one of those examples.

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David Latona:
So I imagine, Jeff, that cold weather is an opportunity for, 
you know,

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in this last storm we face and even previous storms.

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School was canceled. People were home from work because there was 
actually snow on the ground,

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and everybody was at home. Everybody was baking something.

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Everyone had the heat on. These are things that we know as a 
power company that use the most electricity

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at one time. So how does that DERMS program enable us to keep 
that load reliable

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and efficient?

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Jeff Andry:
Yeah, you're exactly right, David. What we've seen, 
especially in recent years, we've had Winter Storm Uri in '21.

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Winter Storm Heather, Winter Storm Enzo this year.

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There's 1 or 2 more I haven't mentioned.

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But during those periods of extreme cold weather in South 
Louisiana is when our load flexes to levels that we've never seen

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before. And it's during those periods of time when stress on the 
system is highest.

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Anything we can do to relieve that stress, 
especially as we're talking about in partnership with our

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members, is a win-win for everybody.

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David Latona:
Yeah. Excellent. So that's something that will benefit all by the 
percentage of folks that participate,

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that choose to participate in the program.

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Of course, it'd be great if everybody would participate, 
it would be that much more we can use to benefit all in those

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future rates, and our reliability.

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It just becomes a great system for everybody.

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Jeff Andry:
That's exactly right. And one of the beautiful things about it is 
those members who do have the willingness and ability to help us

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in those situations will receive benefits immediately, 
in the form of lower kilowatt hour units on their next bill.

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But next year, when we set our wholesale rate for the year, 
those savings will accrue to the membership at large.

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So it's an opportunity to do, you know, 
do what's best for the member as an individual.

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And by doing that, you're also doing what's best for the 
membership as a whole.

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David Latona:
Okay. So that does lead us into this next subject I want to talk 
about was our members.

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And you know, we're not the same as a user group in Minnesota.

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Like we said, South Louisiana, it's different weather here.

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We're not the same as a user group in Arizona.

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It's a different climate there. But our climate impacts what we 
use.

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So also, I would imagine that our climate and our usage patterns 
as members are also going to

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impact how DEMCO feels the most successful DERMS program, 
or which DERMS

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program would be most successful?

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Is that right? Is there, does that carry some truth with 
different member co-ops or utilities would use

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different DERs? Like we said, it's a thermostat or water heater 
or electric vehicles.

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How does that work regionally?

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Jeff Andry:
Right. So the program should really be custom tailored to each 
individual utility's circumstances.

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In DEMCO's case, we tend to sell the most kilowatt hours during 
the summer.

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So you think about a month like July.

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It tends to be hot every day in July, 
but the absolute highest period of demand tends to occur in the

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winter. So we sell the most in the summer, 
but we peak in the winter.

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And so a successful program should be able to produce benefits in 
both of those seasons.

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David Latona:
Okay. And I know we're doing a survey of our members to get that 
input right to ask them,

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"Hey, a DERMS program is this. It benefits you this way.

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We want to know what would be best for you.

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What would convince you, one? And what would you be most likely 
to participate in?" So in the details of that

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survey, the questions that are asked, 
how critical is that that those members respond to that and give

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us a good idea of what they are interested in?

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Jeff Andry:
It's critically important not only for the membership, 
but for DEMCO as a whole.

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One of the unique things about being a cooperative is that we are 
owned by our members.

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As mentioned, I believe, in the last episode, 
and so we have an incentive,

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but also an obligation to get our members thoughts on things that 
we're considering that could have implications for their wallet

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and could produce savings for them.

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So this survey is an opportunity for us to engage with our 
membership in a very real,

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meaningful way, and we just can't stress enough how important 
your feedback is.

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David Latona:
Excellent. So we're going to have a survey.

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How can how can the members participate in that survey, 
and what's in it for them,

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right? What do they get out of even responding to that survey?

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Jeff Andry:
First and foremost, your feedback gets incorporated into our 
considerations and our construction of the program.

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But more tangibly, the member survey will be open from May 1st 
through June 10th,

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and everyone who participates has a chance to win a $250 gift 
card.

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David Latona:
Oh that's great. So if we get those responses and you know, 
a few lucky members who respond will win an

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opportunity to host their family for Thanksgiving with that $250 
gift card.

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But that's great to get that information.

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It is so important, I know, to our leadership and our board of 
directors to understand what members need and what they

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want and what benefits them most.

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So as we move through this survey, 
we know that that decision will be based on what

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members feel. So, when you said May to June, 
so we'll take that

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and process that, and it will give us a foundation for building 
our own DERMS program here at

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DEMCO. So what's the next step after that?

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What's the next step after we understand our members needs?

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Jeff Andry:
Absolutely. So when we get the feedback from the membership, 
that will factor into our program design.

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And our plan is this is a key component of DEMCO's 2025 through 
2029 strategic plan.

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Our strategic plan is super important to DEMCO.

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It informs every decision that we make, 
and our current target is to have a program up and running

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sometime in 2026, so next year.

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David Latona:
Excellent. Yeah, and I know that that is, 
when we see that develop and build,

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it's advantageous for our membership, 
and that's what it's all about.

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We always put our members first in everything that we do.

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Jeff, this has been enlightening.

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I know that I've learned a lot. Our team has learned a lot.

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Thanks again to everyone for joining us.

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Don't forget that survey will be coming to you, 
May 1st through June 10th.

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You can visit DEMCO.org and click on the pop-up box.

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When you complete the survey, you'll be entered into the drawing, 
but that is just for DEMCO members.

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We appreciate your input in shaping the future of this program.

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Thank you for listening to Co-op Conversations with DEMCO.

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Be sure to subscribe so you don't miss an episode.

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If you like what you heard, leave us a review .

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Like and share the episode with a friend.

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For Jeff Andry, I'm David Latona.

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Let's keep the conversation going.