Everything's going peachy.
And then the customer drops this one, Hey, just leave your business
card and we'll call you if we're interested or leave your business card.
And I'll talk to my husband or my wife, and we'll give you a call.
And for the new salesperson, we get really excited.
We get a year, oh, I, I dropped my info off and you, you go home and you wait
for that phone to ring with that prospect who just can't wait to buy from you.
And after you've been in sales for a bit, you realize this is purely a fantasy
because we quickly learned that leave your business card is a kind way of saying.
I'm a really nice person.
Get the hell off my doorstep.
I don't wanna see you again, but people don't ever say that to you.
So in this video, I'm gonna be teaching you how to take this
objection and flip it into a sales opportunity with a real world example
of how I did this as a total newbie.
And not only ink the deal, but won a customer who absolutely loved me.
Hey, welcome or welcome back.
My name is Adam Benjamin, the roof strategist in everything I do here on
this YouTube channel and on my podcast and in my all in one sales training
sales strategy and sales system, that's being used by thousands is designed
to help you and your team smash your income goal and give every costume.
An amazing experience and you and I both know that the most rewarding
customers we earn are the people that said no at first, that were resistant.
And then all of a sudden turn into your raving fans and love you.
So in this video, I'm gonna share with you how that happened to me on
the doorstep of a stay at home mom.
It was my very first year in sales and I started knocking doors and I
kept getting the, the easy reject.
That I just shared with you, Hey, just leave your business card.
We'll call you if we're interested.
And for the first few weeks I had handed out my business card and I
felt like I was filling my pipeline and I realized no one called.
So I said, you know what?
I gotta take matters into my own hands.
And I learned this technique that I'm about to teach you because I
truly did run out of business cards.
And to this day, I don't own one.
People ask all the time you have business cards and the answer is no.
And I'm gonna tell you why I don't.
If I give you my business card, who's in control.
You are, do I have your info?
Nope.
Do I have any way to reach back out to you?
No.
Are you a lead to me?
Absolutely not.
So I, in that moment said, you know what, I'm gonna take matters into my own hands.
And this is exactly what I did.
Homeowner says, Hey, you know, can you leave your business card?
We'll call you if we're interested.
And I patted my pockets down and I was like, you know what?
I'm so sorry.
I just ran out of business cards.
And then on the.
I grabbed my pen from my shirt.
I bladed my stance and turned to them with my notepad.
I said, I'm so sorry.
I just ran outta business cards.
Hey, do you have any objection if I take your name and phone
number for a friendly follow up and I'll shoot you my information.
And all I did was look back down on my clipboard in silence and I waited.
And this woman was a little caught off guard.
She's like, whoa, I did ask for his info.
So as Robert Chaldini says in the sixth ways of influencing
others, she had consistency.
She had already said, Hey, I want your info.
I'll call you if we're interested.
So when I said, Hey, can I get yours?
She consistently behaved.
And.
After a couple moments of awkward silence, she gave me her phone
number and asked me to text her.
So I texted her my information.
So she had everything.
And then a few days later, I called with the friendly follow up that
I promised she answered the phone.
I said, Hey, this is Adam with a friendly follow up from when I was at your house.
Last Tuesday, how you doing?
She says, great.
I said, Hey, I text you some information.
Wanted to follow up.
How did it go?
Reviewing everything with your husband?
And she says, you know what, actually, can you come back out?
I came out and I ended up closing that deal.
So the key takeaway is this, you need to stay in control of the sale by getting
the customer's information and you want to do so in a way that even if it's
a little uncomfortable for you, you know, you got nothing to lose, cuz the
chances are they're never gonna call you.
So what you do is you say, Hey, you know, Actually, I don't have
a card or I just ran out of cards.
You're gonna grab your pen.
You're gonna blade your stance.
And you're gonna look down at that piece of paper while the homeowner can see
over your shoulder and say, Hey, do you have any objection if I grab your contact
info and I'll shoot you all my detail.
Boom, there it is.
Phone or email or, Hey, do you have any objection if I take your
name and number for a friendly follow up call in a few days, boom.
And you take their info either way.
We're using that famous one liner.
Do you have any objections?
And we can break this down into the psychology behind
it cuz people wanna say no.
And by saying no, I don't have any objection.
What do they just do?
They agreed.
To play along with you and you do so in a way that's disarming to them.
So there you have it, a new tool to get information and get customers information.
So you truly have a lead.
Next time you are asked, leave your business card and we'll
call you if we're interested.
Hey, thanks for joining me in today's video.
And just because our time here is about to wrap up doesn't mean you are, and
my time has to, so if you haven't yet done it, I want you to click the link
in the video or podcast description to get your free copy of the pitch.
Like a pro roofing sales training, video library, you enter your
name and email and guess what?
You're gonna get it right away.
And you're gonna be able to sort through all the videos
they've ever done by category.
So click here for that.
And if you want to keep hanging out with me, YouTube thinks
you're really gonna love this one.
We'll see you soon.