Clued In Podcast with Lou Carbone

In this episode of Clued In: with Lou Carbone, Lou discusses critical learnings in the science of “Emotional Clutching Power” inspired by Experience Engineering’s work with Lego® as a client over the years.

Share in the insights that were inspired by the engineering genius that engaged science one of the world’s most beloved brands. How can Experience Management Professionals’ benefit from those insights? Tune in, subscribe and share in the distinctive perspective.

Show Notes

In this episode of Clued In: with Lou Carbone, Lou discusses critical learnings in the science of “Emotional Clutching Power” inspired by Experience Engineering’s work with Lego® as a client over the years.

Share in the insights that were inspired by the engineering genius that engaged science one of the world’s most beloved brands. How can Experience Management Professionals’ benefit from those insights? Tune in, subscribe and share in the distinctive perspective.

What is Clued In Podcast with Lou Carbone?

Clued In with Lou Carbone is an opportunity to hear from Lou and guests. Recognized globally at forefront of the creation of experience management as a business discipline Lou will expand your perspectives. The impact you can make in the CX, EX, and Patient Experience space will be enhanced by Lou’s distinctive and unique vision and foresight in the space.

Lou is the author of Clued In, How to Bring Customers Back Again and Again; numerous widely cited academic articles, 100’s of lectures at business schools, as well as over a thousand presentations and Keynote Addresses globally. Carbone is the founder and CEO of the first company ever that was dedicated solely to the science and art of experience management Experience Engineering®.