CX Nexus Podcast

In this episode, Michael talks about his new job that he took. He took on a newer role for him, as he now owns all of Digital. Since he is going through onboarding at his new company, we talk about how important it is to get on the same page as your leader.

Show Notes

In this episode Michael says it's okay, when you first start to "act dumb". Also, writing aha moments during the day helps his brain to crystallize. He also talks about driving semi's, which is weird, but you have to learn somehow. 

Michael mentions that Panada Planner helps him a lot with organization. Bullet journey that helps you plan daily, weekly and more. 

Creators and Guests

Host
Chris Detzel
Chris is a versatile Digital Community Strategist with several years of experience. He has owned community vision, strategy, and execution. He is responsible for leading the development and execution of community engagement programs, creating compelling content for customer communities and acts as the voice of the customer. He believes that data should drive decisions as it is the key element of any long-term successful strategy.

What is CX Nexus Podcast?

CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly.

Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it's a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.