Changing The Industry Podcast

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In this episode, Lucas and David sit down with Joe Ocello and Tom Elder from AASP New Jersey to discuss the state of the mechanical and collision repair industries. Tom shares his perspective on the growing need for specialized education and proper documentation as vehicles become more technologically advanced. Joe emphasizes the importance of ongoing technical training and communication to keep independent shops competitive and safe.

00:00 Teaching and building a skilled team
08:22 Ignoring safety instructions
14:35 Discussing mechanical challenges
19:55 Dealership service concerns
26:33 Replacing a deformed metal line
28:52 Carrying on the industry's legacy
34:24 Importance of business education
42:42 Dealing with repair mishaps
46:03 Discussing lawsuit strategy and repairs
49:57 Used car ADAS diagnostic work
58:46 Maryland ADAS certification debate
01:00:51 Discussing automotive repair regulations
01:08:25 Engaging shops beyond North Carolina
01:10:31 Staying focused on future goals

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.