Create High-Quality Technical Content with a Non-Technical Background with Alan Kasim, Documentation Manager at Medallia

In this week’s episode of the Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined by Alan Kasim, Documentation Manager at Medallia. They discuss Alan’s career progression into technical writing, how to create high-quality technical content with a non-technical background, and the importance of interdepartmental communication.

Show Notes

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What is Knowledgebase Ninjas?

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.