Agency Journey

“I had bought into this idea that you had to sacrifice everything you had to kill yourself for growth. And it cost me dearly. I made some really poor decisions.”

Carlos Hidalgo is co-founder & CEO of Digital Exhaust, a Utah-based data-driven, AI-enabled agency with a belief that "growth is a state of being, not just a goal to be achieved".

But he's also a man with a dramatic story of putting his business ahead of his other life priorities—and learning some very hard lessons from that.

This episode of Agency Journey will be a perfect reality check for agency owners, and an opportunity to re-assess the importance you should put on your agency relative to the current stage of your life journey.

It will be especially relevant if you're balancing being a business owner with being a spouse, a parent, and a person driven by faith.


Episode Insights:

💡 The pivotal moments that reshaped Carlos's perspective on work-life balance and led him to reassess his priorities—including stepping down from one of his previous agencies.
💡 Practical wisdom on setting non-negotiable boundaries, prioritizing well-being, and staying true to your business ethos.
💡 Specific practices and habits Carlos introduced with his wife and himself to build a balanced and fulfilling life as an agency owner.
💡 The virtues of being selective about what you're willing to invest yourself in, and how much.


Resourced Mentioned:

📚 Digital Exhaust 
📚 The UnAmerican Dream by Carlos Hidalgo (book) 
📚 Carlos' LinkedIn 
🛠️ AI tools: Otter, ChatGPT, Jasper

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What is Agency Journey?

How do world-class agencies continue to grow profitably and hit their goals, even through the choppy waters and challenges of agency life?

How do leaders like Tiffany Sauder, Marcus Sheridan, Jay Acunzo, Shama Hyder, David C. Baker, Nikole Rose, and Zeb Evans think?

Join Agency Journey host Jakub Grajcar as he interviews agency operators and leaders to share insights, actionable tips, and hilarious stories from the builders who live in the agency trenches.

Each episode focuses on crucial aspects of growing an agency like building the right team, delegation, project management, client success and retention, and operating frameworks like EOS.

Brought to you by ZenPilot: we help lead your agency through the final project management implementation you’ll ever need. Book a call to learn more at ZenPilot.com/Call.

Don’t forget to rate + follow the podcast if you enjoyed it!