Changing The Industry Podcast

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In this episode, Lucas and David are joined by Dan Thieken, the owner of Kreager Tire and Service in Millersport, Ohio. Dan shares his insights on transitioning from a tire-centric to a service-heavy business model and highlights the significance of genuine product recommendations. They discuss the complexities of sales tax compliance and shop owners' challenges, emphasizing the importance of understanding state-specific regulations.

00:00 Man boasts about raunchy jokes amid women's safety.
07:34 Expanding tire program to boost shop revenue.
11:42 Reduced margins, targeted marketing, and streamlined promotions.
18:40 Tire dealer and distributor registration requirements.
22:35 High elevation, snow-capped mountains, stunning scenery.
28:13 Use cardboard to fill a raised garden bed.
34:14 Debate on potential business liability and tax.
39:47 Car dealers exploit tax exemption loopholes.
46:39 Debt collection impact: zero revenue, makes no sense.
49:16 Unpredictable medical bills cause frustration and confusion.
53:22 Extreme illness in the middle of the night.
59:58 Shop Marketing Pros is the best company.
01:03:36 Excited about freedom from the phone for directions.

What is Changing The Industry Podcast?

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time.

Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.