Underscore Transformation

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Summary

Transformation Initiatives require changes to people, processes and systems. But it can be all too easy to get fixated on technology, especially if it’s new, shiny and expensive.

This week Joe and Jason discuss the importance of collecting a broad range of ‘capability requirements’ that describe the culture that we seek to build, how people will work in the future, and the processes and systems they will use to deliver to their customers. We discuss the benefits of engaging multi-functional teams in gathering requirements, and consider the decisions you need to make about accepting requirements into scope. Not all requirements are equal, or even valid.

Capability requirements should be the living, breathing bedrock of your transformation and used throughout design, testing and eventually to measure the benefits you’ve delivered. It can be all too easy to easy for your requirements documents to get forgotten and gather dust in a drawer.

For more on this and other practical hints and tips, please take a listen.

Show Notes

"What should be driving your program is the real needs of the business. The customer of your function is central to what it is you're trying to deliver. Link the requirements with a clear line of sight through to the ultimate business benefits that you're going to deliver."


This season of the Underscore Transformation Podcast is based on our recent white paper covering the first stage of transformation: Scoping. The 10 Points covered in the Scoping Checklist are:

1. Programme sponsorship
2. Problem definition
3. Preparing for change
4. Requirements gathering
5. Vision, objectives and design principles
6. Governance and decision making
7. Methodology and approach
8. Programme management capability
9. Solution design capability
10. Business case

We’re always looking for ways to improve our content and would love to hear your feedback. If you would like to join the conversation, please contact Jason West to join our WhatsApp group.

Follow us on social media: @UnderscoreComms, find us on LinkedIn, or get in touch via email at enquiries@underscore-group.com

Visit our website to find more content on transformation, project resourcing, and talent development. 

This episode was recorded and produced by Matt Gore of icon business media.

What is Underscore Transformation?

The podcast that provides practical guidance for successful business transformation.