The Rental Journal Podcast | #57 - Chatting With Kyle Clements: There was a decade of e-commerce growth in just 2 months

Kyle Clements is the founder of quipli, a business that helps take equipment rental businesses online. Kyle is relatively new to the industry, however to fast track his knowledge interviewed over 100 equipment rental businesses to find out whether or not they wanted an online store front, and what the business requirements would be. We dive into the results, while talking about general advice around the topic of e-commerce and the equipment rental industry.

Learn more about quipli @ https://www.quipli.com/

This episode was sponsored by Arrow. Arrow is the all-in-one sales tool built for you. In less than 3 clicks you can now find assets and share to your customers. Streamline paperwork with "Deal Mode" where you can create and send rental deal elements in seconds, from anywhere.
Arrow is the tool built to power up your rental process with seamless inventory management, smart marketing and reporting tools all from one platform. Finally, a better way to CRM. Build and close big deals the simple, powerful way with Arrow.

Visit https://www.rentalarrow.com/podcast to book your demo

Show Notes

Kyle Clements is the founder of quipli, a business that helps take equipment rental businesses online. Kyle is relatively new to the industry, however to fast track his knowledge interviewed over 100 equipment rental businesses to find out whether or not they wanted an online store front, and what the business requirements would be. We dive into the results, while talking about general advice around the topic of e-commerce and the equipment rental industry.

Learn more about quipli @ https://www.quipli.com/

This episode was sponsored by Arrow. Arrow is the all-in-one sales tool built for you. In less than 3 clicks you can now find assets and share to your customers. Streamline paperwork with "Deal Mode" where you can create and send rental deal elements in seconds, from anywhere.
Arrow is the tool built to power up your rental process with seamless inventory management, smart marketing and reporting tools all from one platform. Finally, a better way to CRM. Build and close big deals the simple, powerful way with Arrow.

Visit https://www.rentalarrow.com/podcast to book your demo

Episode Timestamps
[01:19] - How did you first became involved in the equipment rental industry?

[07:40] - Kyle talks about the results from interviewing 100 rental companies about online rental transactions

[13:39] - What is the difference between a B2B and B2C online transaction?

[17:20] - What is the definition of e-commerce?

[21:24] - How does an e-commence platform, a company website and customer portal all work together?

[23:11] - What is a payment gateway and how does it work on a website?

[25:07] - How does an equipment rental business manage the rollout of an online storefront?

[27:39] - Kyle talks about sourcing equipment photos for customers to display online

[29:19] - Kyle talks about displaying rental rates online

[30:33] - Kyle talks about integration between online store fronts and rental management software

[33:23] - What do you think is being the biggest challenge you've faced in your career so far?

[34:40] - So who do you think has been a big influence on your career so far?

[38:48] - How do you define success?

What is The Rental Journal Podcast?

The Rental Journal’s podcast weekly interviews with equipment rental industry experts offers unparalleled insights into business successes and challenges, career progression, new technologies and industry-provoking topics from around the world. The Rental Journal Podcast aims to increase awareness of the hire and rental industry while also providing a platform for listeners to learn about the experiences from others in the industry.