In this episode, Amanda Stichter interviews Anthony Nelson, a partner at Pivot My Business, about the importance of Key Performance Indicators (KPIs) and business systems in the restoration industry. Anthony shares his background in the industry and his passion for making a difference. He explains what KPIs are and why they are crucial for restoration businesses. He also discusses common KPIs that restoration businesses track and how they can indicate areas for improvement. Anthony emphasizes the importance of connecting failing KPIs to improving business systems and how this can lead to increased profitability. He provides a case study of a restoration business that transformed its performance and profitability by addressing a failing KPI and improving its business systems. Anthony offers advice and best practices for leveraging KPIs to drive improvements in restoration businesses. In this conversation, Amanda and Anthony discuss personal growth, impact, and the importance of aligning actions with values. They also touch on the concept of the eulogy test and how it can guide decision-making. Anthony shares how Pivot can help businesses in the restoration industry, and Amanda concludes with some key takeaways.
Takeaways
- Key Performance Indicators (KPIs) are crucial for tracking the performance of restoration businesses.
- Failing KPIs can indicate areas for improvement in business systems.
- Improving business systems can lead to increased profitability.
- Measuring the right KPIs and having effective meeting rhythms are important strategies for leveraging KPIs.
- Restoration businesses should focus on their unique value proposition and provide a sense of purpose for their employees. Reflect on personal growth and how your experiences can benefit others.
- Consider the eulogy test when making decisions about how to spend your time.
- Align your actions with your values to make a meaningful impact.
Reach out to Pivot for assistance in the restoration industry.
What is The Building and Branding Podcast?
Welcome to the Building & Branding podcast hosted by Amanda Stichter, produced by Virtual Vision.
On this show, we sit down with experts in the restoration & home services industry to hear their stories of how they built their businesses to succeed and stand out. Our conversations will uncover the challenges they've faced, the strategies they've employed, and the pivotal moments that defined their paths. We'll also dive into the critical importance of branding and marketing in this field, sharing insights on how to create a compelling brand that resonates with customers and stands out in a competitive market.
Join us as we blend practical advice with inspiring real-life stories, providing you the tools and motivation to craft precision and build a last brand.