WEBVTT

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Matt Abrahams: Language sits at the
very heart of our ability to connect,

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to innovate, and to collaborate.

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If we are to get better at our
communication, we first have to start by

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understanding language and its origins.

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My name is Matt Abrahams, and I
teach strategic communication at

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Stanford Graduate School of Business.

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Welcome to Think Fast
Talk Smart, the podcast.

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Today I look forward to
speaking with Laura Spinney.

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Laura's an author and journalist.

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Her writing appears in many locations
including The Atlantic, National

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Geographic, Nature, and New Scientist.

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Laura is the author of Pale Rider:
The Spanish Flu of 1918 and How It

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Changed the World, and her latest
book is entitled, Proto: How One

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Ancient Language Went Global.

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Welcome, Laura.

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I'm really excited for our conversation.

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Laura Spinney: I'm delighted to be here.

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Thank you for the invitation.

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Matt Abrahams: Excellent.

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Shall we get started?

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Laura Spinney: Yes.

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Matt Abrahams: Alright.

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You have written on a wide
range of topics, many which

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center around communication.

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I'm curious what motivates
your interest in communication?

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Laura Spinney: I suppose that
language is both something incredibly

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powerful, you can change the way
that other people behave, almost

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telepathically with language.

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You don't have to operate to
implant an idea in their head,

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you can just speak to them.

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And at the same time,
it's a blunt instrument.

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So I suppose I'm fascinated by that
kind of tension between the power of

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language and the sort of bluntness of it.

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Matt Abrahams: It's fascinating to me
how there is so much we can accomplish

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with communication, and yet there are
so many things that we struggle with

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in our communication, and I really
appreciate that you take the time

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to reflect on it and write about it.

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I first came to know your
work in an article you wrote

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about deception detection.

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Humans aren't really good at
detecting when other people are lying.

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Referring back to that article in your
research for it, what are some things that

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we can do to become better lie detectors?

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Laura Spinney: Yeah, indeed,
people think that they're good

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at detecting other people's lies,
but, but actually they're not.

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The point about lying is that
it imposes a greater cognitive

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burden than telling the truth.

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Because you have to make sure
that your story is straight and

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all the bits of it fit together.

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And if you've invented it,
that's quite hard to do.

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So if you wanna catch someone out in a
lie, some of the tips or recommendations

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are to try and sort of get 'em to tell
the story backwards, or say that you've

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maybe got a witness who saw this part
of the story, and could you just maybe

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check that the facts are aligned, and
make them a little nervous, disrupt them

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a bit and try and catch them out that way.

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Or perhaps something like draw the
scene they're describing because they've

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gotta make all the ingredients cohere.

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And if it's invented, that's tougher.

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Or something like if they're expressing
a powerful point of view, maybe get them

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to play devil's advocate and pretend
to support the other one, because that

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becomes harder if they're lying about it.

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So yeah, some of the tricks to
leverage that extra cognitive

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burden that a lie poses.

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Matt Abrahams: So when we're being
deceptive, it takes a lot of cognitive

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effort to do so, and anything that
puts a little added burden, like

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telling the story backwards or having
somebody draw things out, really

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forces them to overload themselves.

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And often the detection
can become more visible.

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And the big takeaway from that work,
and your reporting of it, is we're

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just not very good at detecting lies.

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Laura Spinney: And that we think we are.

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Matt Abrahams: That's right.

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And we think we are.

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And that can get us into lots of trouble.

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So I think the big point there is
remember that you might not be as good

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at detecting the lies as you think.

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I found your article on the history
of storytelling just fascinating.

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Where stories come from,
why we tell those stories.

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Would you mind summarizing your
central thesis of that article and

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then explain why storytelling is so
important and essential to being human?

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Laura Spinney: Central thesis is a little
difficult to address except for there's

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this new mindset about how to approach it.

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There's still quite a lot of
theories about why we tell stories.

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If I was to summarize a few of them,
there would be like, what one main

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school of thought is that it's about
passing on really important ecological

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information that's essential to survival.

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Another would be that storytelling
has a very social function.

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When people are sitting around being
told a story, they're listening closely

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to this story, their neurons are firing
in a sort of synchronized way with

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each other, and that inspires kind of
feelings of groupiness and there's a

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sort of social cohesion effect of that.

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So there are lots of theories, and
I don't think we were yet at the

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point of choosing between them.

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And any way they might all be valid.

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But the thing also that I think is
fascinating about this new approach

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is that it's showing how very stable
some stories can be over time.

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And so there's the evidence that some
stories are as old as the first migrations

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out of Africa, sixty thousand years.

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Some stories that we still tell today were
brought in by the first speakers of the

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Indo-European language, the subject of
my most recent book, when they came into

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Europe, about five thousand years ago.

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Pretty old anyway.

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And by the way, pre-writing, importantly.

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Some stories in Australia, date
to the end of the last ice age,

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because they talk about the rising
of the seas and they describe

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land that is now covered by water.

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So some of these things that are coming
out of this comparative approach,

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this possibility of storing stories
and comparing them across space and

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time are truly mind boggling, I think.

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And so the point of the article
again was just to talk about some

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of the ideas that are coming out.

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Not to say that we've got a fully
front loaded theory of storytelling

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yet, we're working on it.

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Matt Abrahams: I think as we both
agreed, this is really fascinating,

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that there are stories that have been
told with relatively high fidelity.

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That is, they have maintained their
essential ideas for a long, long time,

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millennia, and at the same time that
there are some differences around

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how stories are told across cultures.

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But fundamentally, everybody tells stories
and there's some theories about it.

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As you said, one is
biological and evolutionary.

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Where is the food, where do we go?

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And then there's the cohesive
nature where we actually connect

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better, share empathy through story.

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And as you mentioned, this all happened
way before we had written word.

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And it's fundamental.

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Laura Spinney: You're absolutely right.

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And so some of the findings about how
very stable certain types of stories

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are, are feeding into this other
idea about what stories do for us.

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So like why are those particular
stories stable over so long?

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Whereas these ones change faster.

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Matt Abrahams: Given that you've spent
some time studying stories and you do

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very well writing your own stories,
what do you find makes for a good story?

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Are there certain key elements or
aspects that make for good story?

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Laura Spinney: Definitely.

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This kind of comparative approach
that I referred to is allowing

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people to draw out the kind of more
universal structures from stories

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that do repeat across space and time.

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They have this capacity to revive
what eyewitnesses might have

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seen, put us in the places as
if we are there at the action.

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And, and some of the ways that,
some of the tricks they have

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to do that are, for example, to
violate some of our expectations.

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So if you want to make people's hearts
beat a bit faster and them to remember

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things, you need to give them a little
bit of a shock, a tiny little surprise,

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not too much because then they'll shut
down, but a little bit of a violation.

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That's one theory, for example,
about why we love things like ghost

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stories, because ghosts are things
that most people don't encounter.

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They violate our expectations of
what you might meet in your daily

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round, but also a story intrigues and
obviously a good story entertains.

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So one of the important theses for why
we tell stories is that they have this

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appeal that draws us into the situation
in the first place where we're gonna

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sit down with other people and listen.

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They have to be entertaining.

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And the hero's journey is one
very common example of that.

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That would be Luke Skywalker, Spider-Man,
Harry Potter, you know, the genial

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protagonist who comes up against a
major obstacle, clears the obstacle.

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And this triumph over adversity
inspires feelings of joy

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and empathy in the listener.

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So it's a fairly basic plot line that
has endured through the ages and is

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apparently highly entertaining to us.

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Matt Abrahams: So it sounds like a
few things that really make for a good

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story, and that is that there is some
kind of violation of expectations.

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Our brains are certainly wired for
things that are novel, and so a story

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can violate expectations and draw us in.

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I heard you, although not name it,
but really describe it, this notion

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of building curiosity pulls us in.

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The entertainment value and the empathy.

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So if you're trying to craft a story that
can really draw people in, I think using

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any or all of those novelty, curiosity,
entertaining empathy, can really help.

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And you shared with us one
of the most predominant

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structures, the hero's journey.

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Story falls into structures and one
way is to use the hero's journey.

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There are others.

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And I think that's really important
because if we're going to try to leverage

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storytelling for whatever goal we're
trying to have, thinking about what we

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can do to make it relevant, engaging,
interesting, is really important and

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I appreciate you delineating those.

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Laura Spinney: So you could
think about sort of entertaining

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vehicle into which you load your
ecologically important information,

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the message you wanna get across.

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Matt Abrahams: Absolutely.

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And that was very helpful for our species
for a long time, and still probably today.

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I'd like to turn our attention to your
latest book, Proto, which dives deep

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into language and looks at the origins
of the Proto-Indo-European language.

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That's a mouthful to say.

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Why is studying the origins and
evolution of language important and what

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impact can the learnings we have from
that affect how we communicate today?

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Laura Spinney: Great question.

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I think first of all, in the case of
the language family that I'm talking

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about, Indo-European, the world's
largest language family today,

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spoken by nearly half of humanity,
that family was born before writing.

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And studying it does a
number of things for us.

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First of all, it reveals the very deep
connections, cultural, psychological,

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between groups of people who we would
not necessarily connect on those levels.

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So the Ind0-European language
family is so-called because even

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in the ancient world, it was spoken
from Ireland in the West to the

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Indian subcontinent in the East.

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In fact, actually further afield
because there was one branch of it

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that was spoken in what is now China.

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Uh, from 1492, the age of exploration on
it went, moved onto the other continents.

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So it's huge.

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And yet when you look down into the
deepest layers of these languages

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and the stories that people have been
telling in those languages for five

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thousand years or more, the same tropes
repeating, words and units of stories,

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things we've just been talking about.

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And for example, an obvious
example is a Dragon Slayer stories.

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Across the Indo-European world
we tell that story, which is

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very old, in similar ways with
similar themes and similar words.

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There are levels in which we are
really connected, but there's another

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really important function that
this kind of research does for us.

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I said that the family predates
writing, but language in a way is an

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archive of its own journey because
languages are ceaselessly changing.

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They are, language is, and this is
how we started the conversation, it's

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considered humanity's oldest tool.

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And so in order for it to be a
useful tool, it has to adapt.

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It's the way that we function in
our environment's, one of the ways

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that we adapt to our environment.

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And so it's constantly changing.

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And if you can extrapolate back and
understand ancestry of our modern

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languages and how they've evolved over
time, and much of that information is

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locked into them, then you can tell a
lot about what was happening in the past,

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even before historical records began.

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Matt Abrahams: Language as a tool, not
just to communicate what we need to

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communicate, as we do through stories, but
language as a tool to better understand

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humans and our evolution is really cool.

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I want to take a step back because
maybe some of our listeners

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aren't familiar with this, but you
talked about language families.

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Can you just give an overview of
what that means and perhaps some

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examples of other language families?

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Laura Spinney: Yes.

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Okay.

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Just to give the kind of basic concept,
a language is spoken in a place.

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The people who speak it, their
population, imagine grows.

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They spread out over space.

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The language divides into dialects.

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We see that happening all the time.

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And then if the circumstances allow
or promote, those dialects can

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become languages in their own right.

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Become even more separated.

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And so you can imagine one ancestral
language essentially diverging through

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branches to become many generations
and a large number of offspring.

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That's what we think happened from, for
example, the Indo-European family, that

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it was originally just a small cluster
of dialects spoken by a group of people.

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Probably on the Eurasian Steppe about
five thousand years ago as they moved

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out, as their descendants moved out,
their languages diverged with them.

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There has to be a caveat there 'cause
it's not exactly like human families or

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biological families because languages
can change both vertically by dissent,

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but they can also change through
horizontal transmission, through loans,

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lending to each other and contact.

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So both those mechanisms are very
important in shaping language evolution.

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And when you see, for example, in
my book, a family tree of languages,

00:12:57.950 --> 00:12:59.360
that's really only part of the story.

00:12:59.360 --> 00:13:02.420
It's kind of a simplification of
the truth because in the white space

00:13:02.540 --> 00:13:05.390
between the nice crisp branches
are all the effects of contact.

00:13:05.870 --> 00:13:09.230
So today it's estimated there are
about a hundred and forty language

00:13:09.230 --> 00:13:12.410
families in the world, but most
of us speak the top five of those.

00:13:12.410 --> 00:13:14.570
So it's very unevenly distributed.

00:13:14.930 --> 00:13:19.110
And the two behemoths, if you like,
are Indo-European and Sino-Tibetan.

00:13:19.130 --> 00:13:21.350
The major representative of
Indo-European is English.

00:13:21.350 --> 00:13:23.990
The language we are now speaking
in, and the major representative

00:13:23.990 --> 00:13:26.030
of Sino-Tibetan is Mandarin.

00:13:26.360 --> 00:13:30.140
Mandarin has more native speakers
than English, but Indo-European

00:13:30.140 --> 00:13:32.820
as a whole family has more native
speakers than Sino-Tibetan.

00:13:32.840 --> 00:13:35.450
So Indo-European is, whether you
measure it by the number of speakers

00:13:35.450 --> 00:13:38.750
or geographical spread, today the
largest language family on earth.

00:13:39.080 --> 00:13:42.390
Matt Abrahams: Thank you for that
explication, it's very helpful and

00:13:42.410 --> 00:13:47.115
I am fascinated by that transmission
horizontally that you talked about.

00:13:47.115 --> 00:13:48.345
We see that all the time.

00:13:48.345 --> 00:13:51.915
So in English, we use words that,
for example, came from French,

00:13:51.915 --> 00:13:53.655
even though that's the same family.

00:13:53.745 --> 00:13:57.105
The notion is that that we
co-opt and leverage words.

00:13:57.195 --> 00:14:00.675
And what I find fascinating, and I don't
mean to take us on a tangent, is that

00:14:00.675 --> 00:14:05.385
in some languages that are words that
we just don't have easily explained

00:14:05.385 --> 00:14:07.725
or correlates to in other languages.

00:14:07.845 --> 00:14:09.645
So we borrow these concepts.

00:14:09.645 --> 00:14:13.575
And I find that really fascinating that
if you have a term for it, you can have

00:14:13.575 --> 00:14:18.135
a shared meaning for an experience or an
idea, but if you don't have a term for

00:14:18.135 --> 00:14:22.155
it, in some ways we're limited in how we
envision and see what the world is like.

00:14:22.155 --> 00:14:25.845
And that to me is a really fascinating
conundrum and really interesting

00:14:25.845 --> 00:14:29.025
because it means we have to rely a
lot on our communication skills to

00:14:29.025 --> 00:14:32.955
try to build a shared mental model
for whatever it is we're discussing.

00:14:33.415 --> 00:14:37.225
Laura Spinney: And by the way, both the
vertical and the horizontal processes

00:14:37.225 --> 00:14:39.145
can be really informative about history.

00:14:39.145 --> 00:14:43.465
So if I compare what the same word across
a number of Indo-European languages,

00:14:43.465 --> 00:14:47.785
I find that it has varied according
to a sort of predictable set of rules.

00:14:47.965 --> 00:14:50.485
And so I can say that those languages
are related, they form part of

00:14:50.485 --> 00:14:55.555
the same family, but I can also
trace loans through languages and

00:14:55.555 --> 00:14:56.875
piece together history that way.

00:14:57.085 --> 00:14:59.455
And I'll give you one very concrete
example of where that happened,

00:14:59.455 --> 00:15:01.015
fascinatingly, if you ask me.

00:15:01.135 --> 00:15:05.015
So the Romani people, who used
to be called, and we don't use

00:15:05.015 --> 00:15:07.745
this term anymore because it's
considered pejorative, gypsies.

00:15:07.955 --> 00:15:10.415
The word gypsy came from Egypt
because there was a time when

00:15:10.415 --> 00:15:11.675
we thought they came from Egypt.

00:15:11.735 --> 00:15:12.845
They do not come from Egypt.

00:15:12.845 --> 00:15:14.885
They originally came
from the south of India.

00:15:15.095 --> 00:15:19.565
And part of the piecing together of
the Romani people's backstory was

00:15:19.565 --> 00:15:21.575
done with the help of lone words.

00:15:21.725 --> 00:15:25.115
So you could trace their, basically, it
took them a thousand years to get from

00:15:25.115 --> 00:15:26.975
India to the eastern fringes of Europe.

00:15:27.065 --> 00:15:30.360
They passed through Persia,
what is now mainly Iran.

00:15:30.450 --> 00:15:32.880
And there they picked
up some Persian words.

00:15:32.880 --> 00:15:37.440
I think donkey was one of them,
uh, honey, pear, as in the fruit.

00:15:37.650 --> 00:15:40.830
But they didn't pick up any Arab words
so that we know they went through

00:15:40.830 --> 00:15:43.410
Persia before the Muslim conquests.

00:15:43.620 --> 00:15:48.390
So in this way you can use loan words
as a sort of way of piecing together,

00:15:48.390 --> 00:15:50.310
reconstructing the history of peoples.

00:15:50.630 --> 00:15:54.200
Matt Abrahams: So language in essence,
becomes the clues that we use to solve

00:15:54.200 --> 00:15:56.420
some of these mysteries about humanity.

00:15:56.870 --> 00:16:00.290
How neat that this is one of
the fundamental investigation

00:16:00.290 --> 00:16:01.760
stories for being human.

00:16:03.165 --> 00:16:06.735
Before we end, I like to ask
three questions of all my guests.

00:16:06.735 --> 00:16:10.275
One I create just for you, and the other
two are similar across all of the guests.

00:16:10.275 --> 00:16:11.445
So, are you up for answering?

00:16:11.625 --> 00:16:12.345
Laura Spinney: Absolutely.

00:16:12.525 --> 00:16:14.835
Matt Abrahams: Question number one,
given all the work that you do on a

00:16:14.835 --> 00:16:19.395
wide variety of topics, what advice
would you give someone who wishes

00:16:19.395 --> 00:16:21.435
to improve their communication?

00:16:21.735 --> 00:16:24.615
Laura Spinney: So the biggest
challenge is to make them care.

00:16:24.795 --> 00:16:27.314
And I suppose it's pretty
simple a recipe really.

00:16:27.344 --> 00:16:30.675
Maybe imagine trying to tell a
story to somebody you know, your

00:16:30.675 --> 00:16:35.265
friend in the pub where there are
competing demands on their attention.

00:16:35.265 --> 00:16:38.505
There's a TV screen with a football
match on it, or how are you gonna

00:16:38.505 --> 00:16:41.535
draw them in and how are you gonna
get the information across to them

00:16:41.535 --> 00:16:43.905
and how are you gonna make them care,
again, the most important thing.

00:16:43.905 --> 00:16:47.025
'Cause you have to engage their attention
before you can do anything else.

00:16:47.355 --> 00:16:48.285
Matt Abrahams: Very well said.

00:16:48.315 --> 00:16:52.065
Yeah, it's all about attention and as
you suggested, making it really relevant

00:16:52.185 --> 00:16:54.045
and salient is the place to start.

00:16:54.045 --> 00:16:58.035
But you do that, not by thinking about
what it means for me, the writer, the

00:16:58.035 --> 00:17:00.915
communicator, but what does it mean for
the people that I'm communicating to?

00:17:00.915 --> 00:17:01.725
And thank you for that.

00:17:02.025 --> 00:17:04.515
Question number two, I'll be
curious to get your answer to this.

00:17:04.545 --> 00:17:07.435
Who is a communicator
that you admire and why?

00:17:07.865 --> 00:17:09.925
Laura Spinney: People I admire
are people who raise us up.

00:17:10.014 --> 00:17:14.214
Give us a sense of grandeur, give us
a sense of why this matters, how this

00:17:14.214 --> 00:17:15.954
story connects you to the bigger why.

00:17:16.014 --> 00:17:20.244
Why it's important to push against the
big, enormous, black enveloping pillow

00:17:20.244 --> 00:17:21.984
of uncertainty in which we all live.

00:17:22.104 --> 00:17:25.824
I'm going to name a French journalist
who I admire very greatly, although she's

00:17:25.824 --> 00:17:30.205
not a science writer at all, Florence
Aubenas, who is a very important reporter

00:17:30.205 --> 00:17:35.125
at the newspaper, and she's written
some amazing books where very often

00:17:35.125 --> 00:17:38.635
she goes underground for a long period
of time and describes her experiences.

00:17:38.845 --> 00:17:41.185
Matt Abrahams: It sounds to me what's
important to you, and communicators

00:17:41.185 --> 00:17:44.305
that you admire, is that they can
engage, they can intrigue, they can

00:17:44.305 --> 00:17:47.605
entertain, and they can connect to
something bigger, and that's important.

00:17:47.785 --> 00:17:49.135
So final question for you.

00:17:49.255 --> 00:17:54.265
What are the first three ingredients that
go into a successful communication recipe?

00:17:54.905 --> 00:17:57.845
Laura Spinney: I think I said it
in other answers to others of your

00:17:57.845 --> 00:18:02.645
questions, but grab the attention,
draw people in intrigue, lift.

00:18:03.014 --> 00:18:06.705
Give them the sense of that grandeur
that, as I think of it, pushing against

00:18:06.705 --> 00:18:11.084
that great big pillow of uncertainty
that surrounds us, and resolve whatever

00:18:11.084 --> 00:18:14.445
question you're asking, even if you're
not giving the answer to the question

00:18:14.445 --> 00:18:19.845
so much as explaining why it's important
and why the question needs to be asked.

00:18:19.875 --> 00:18:22.814
So it goes back to the beginning of what
we were talking about, the vehicle of

00:18:22.814 --> 00:18:24.885
entertainment with the message inside it.

00:18:25.095 --> 00:18:28.034
But you have to also make sure your
vehicle gets to the destination.

00:18:28.545 --> 00:18:31.065
Matt Abrahams: I like the analogy
there to help us understand, but

00:18:31.065 --> 00:18:36.105
this notion of attention, lift, and
resolution I think are really powerful.

00:18:36.105 --> 00:18:39.225
And we've heard some of that before,
but this notion of lift, bringing

00:18:39.225 --> 00:18:42.825
people to something bigger, helping them
understand the uncertainties of their

00:18:42.825 --> 00:18:44.505
worlds, I think is really powerful.

00:18:45.135 --> 00:18:49.665
Laura, you've done a fantastic job
of introducing us to some really

00:18:49.755 --> 00:18:51.885
insightful and interesting ideas.

00:18:52.035 --> 00:18:56.715
The notion and power of language in our
lives and understanding its evolution

00:18:56.805 --> 00:19:00.405
is really helpful, and I appreciate
you taking the time to make us all

00:19:00.405 --> 00:19:04.155
better communicators, and please keep
writing the interesting, intriguing,

00:19:04.155 --> 00:19:05.715
and uplifting articles that you do.

00:19:05.955 --> 00:19:06.435
Thank you.

00:19:06.735 --> 00:19:08.355
Laura Spinney: Thank you very
much for some great questions

00:19:08.355 --> 00:19:09.080
and a great conversation.

00:19:11.985 --> 00:19:14.115
Matt Abrahams: Thank you for
joining us for another episode of

00:19:14.115 --> 00:19:16.635
Think Fast Talk Smart, the podcast.

00:19:16.845 --> 00:19:21.584
To learn more about storytelling, please
listen to episode 168 with Matthew Dicks,

00:19:21.705 --> 00:19:26.075
and dive deeper into language by listening
to episode 91 with Valerie Fridland.

00:19:26.415 --> 00:19:31.784
This episode was produced by Katherine
Reed, Ryan Campos, and me, Matt Abrahams.

00:19:32.054 --> 00:19:33.705
Our music is from Floyd Wonder.

00:19:34.034 --> 00:19:36.105
With thanks to Podium Podcast Company.

00:19:36.495 --> 00:19:39.825
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