She Built an AI That Predicts What You Need BEFORE You Ask

What if your phone knew what you needed before you did? 🤯 In this episode of UX Stories, host Lihong Hicken sits down with Alina Hernandez Porrello, Director of UX Engineering at AgileEngine — the mind behind the groundbreaking Contextual Eruptive Forecasting Model (CIFM), built on Robert Rosen's anticipatory systems theory. Alina's framework doesn't just react to users — it anticipates them. No stereotypes, no generalizations. Just AI that adapts to you, uniquely. 🔥 What you'll learn: What the CIFM model is and how it predicts user behavior Why standard UX personas are broken — and what comes next How adaptive interfaces could replace traditional usability testing The future of accessibility, elderly UX, and personalized AI Could you lease your AI persona and get paid for user testing? 🤑 Why AI won't kill UX jobs — it'll multiply them ⏱️ Timestamps: 0:00 – Introduction & Who is Alina? 2:45 – The problem with user personas & AI generalization 6:30 – Robert Rosen's anticipatory systems theory 10:15 – How the CIFM model actually works (doctor example) 16:00 – Personalized AI vs. generalized AI 20:30 – Could you lease your AI persona for usability testing? 24:00 – Will AI kill UX jobs? The garden analogy 26:30 – Rapid fire: favorite tools, feedback challenges 27:45 – What's most fulfilling about Alina's work 📣 If you're a UX designer, product manager, or AI enthusiast — this one is a must-watch. 👍 Like, subscribe, and hit the bell so you don't miss the next episode of UX Stories. ⚠️ Note: The CIFM paper is forthcoming — watch for it from Alina, Enrique Soto Astorga (UNAM), and Yuri Sa (AgileEngine). #UX #UserExperience #AIDesign #UXResearch #ProductDesign #AdaptiveUI #ArtificialIntelligence #UXStories #AgileEngine #FutureOfWork

What is UX Stories Podcast?

If you want to understand your customers more deeply and unlock growth that doesn't rely on guesswork, this series is for you. Founders, operators, and product leaders tune in to learn how real conversations shape better products, better decisions, and better outcomes.

In each episode of UX Stories Podcast, you'll explore how fast-growing teams uncover meaningful insights using smarter feedback loops and authentic user conversations. Inspired by the approach behind TheySaid, this show digs into why traditional surveys fall short and how modern teams gather richer, more actionable signals that drive real business impact.