Can AI Actually Deliver Better Hospitality? The Future of Vacation Rental Operations (With Cole Rubin)

In this episode, we interview Cole Rubin, co-founder and CEO of Conduit, to talk all things AI agents, guest communication, automation, hospitality tech, and what the future of vacation rental operations could look like.

We dive into balancing AI with the human side of hospitality, what it really takes to automate guest messaging, why context matters, the future of the vacation rental tech stack, AI pricing and security, and a lot MORE!

Enjoy!

⭐️ Links & Show Notes

• Adam Norko
• Conrad O'Connell
• Cole Rubin
• Conduit AI

What is The Art Of Hospitality?

The Art of Hospitality is the podcast for vacation rental professionals who want to think differently about what they're building.

Each week, Conrad O'Connell and Adam Norko dig into the ideas, strategies, and conversations shaping the vacation rental industry — from AI and operations to guest experience and growth.

Less fluff. More depth. Always practical.