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Todd, a Field Service Engineer for MRI Scanners, discusses his day-to-day operations describing the majority of his time spent is reactive in nature. Responding to issues as they arise. Usually reported to him and his department directly from the technologists that operate the scanner. Remote access allows him the ability to diagnose the problem but he prefers to be more hands-on. In addition to unplanned unexpected issues, preventive maintenance also is not only necessary but valuable to stop problems before it happens. Todd describes one of his biggest hurdles to overcome is scanner time. The department allows him the time to investigate, identify, and fix any problems when they happen. Error logs are the most helpful starting point. Some issues are quick fixes. However, some problems can keep Todd and other technicians in the department there through the night. Something as simple as calibration can take up to 4 hours. Software/hardware upgrades present their own sets of challenges.
Show Notes
See full video Episode --> What does a Field Service Engineer do? or https://youtu.be/loS_vEyMc2o
Another great Zone3Podcast episode with Field Service Engineer Todd Beaudoin. Todd is originally from North Dakota. Relocating to Arizona to pursue a Bachelor of Science and Electronic Engineering at DeVry University. Starting in the semiconductor industry for the first several years of his career. To when he eventually transitioned into healthcare. He started his training with Fomar MRI manufacturer. There he worked directly with Dr. Raymond Damadian credited as the inventor of Magnetic Resonance Imaging. That very unique experience gave him advanced knowledge of image acquisition which he uses daily to help identify scanner equipment issues.
After that training, he then worked with GE Healthcare for 13 years. Currently, he works for the Mayo Clinic servicing multi-modality equipment, but mostly his time is spent on MRI. Providing multi-vendor service. Dealing with mechanical problems, environmental controls, electronics, electricity, networking problems, etc. Todd encourages anyone interested in the field to pursue it. It’s a great time considering employers offer incentives such as putting you through school to obtain your degree.
Todd discusses his day-to-day operations describing the majority of his time spent is reactive in nature. Responding to issues as they arise. Usually reported to him and his department directly from the technologists that operate the scanner. Remote access allows him the ability to diagnose the problem but he prefers to be more hands-on. In addition to unplanned unexpected issues, preventive maintenance also is not only necessary but valuable to stop problems before it happens. Todd describes one of his biggest hurdles to overcome is scanner time. The department allows him the time to investigate, identify, and fix any problems when they happen. Error logs are the most helpful starting point. Some issues are quick fixes. However, some problems can keep Todd and other technicians in the department there through the night. Something as simple as calibration can take up to 4 hours. Software/hardware upgrades present their own sets of challenges.
Todd expresses the importance of Daily/weekly QA. That data trends the machine, any deviation is usually indicative of a current or upcoming cause for concern. A proactive way to maintain the machine. The logistics of maintaining the temperature of the magnet and scanner environment.
Todd is an absolute genius as are all Field Service Engineers. He credits his training and the people he’s surrounded with. Collectively his team is able to quickly identify a problem and fix it. Downtime translates to a lack of patient care. The sooner he and his team can get it up and running again the sooner the technologist can provide care to that next patient.
About our Sponsor:
Aegys is an innovative leader in the MRI safety industry and the Creator of The TechGate Automatic.
Aegys is committed to providing innovative product and process solutions that enhance overall magnet safety and improve efficiency. TechGate Auto is a Zone 4 Barrier System that keeps patients and MRI technologists safe. TechGate Auto allows technologists to focus on the care of patients and efficient room turnaround rather than worrying about anyone entering the MRI room behind them. Easy to use and designed for the MRI environment, TechGate Auto is deployed whenever the technologist enters or leaves the MR room or via push button remote control, providing an immediate physical restriction of access to all unauthorized individuals.
The use of a “caution” barrier at the entrance to the MR room is now a recommendation of the American College of Radiology MR Safety Committee.
Links
Aegys' Tech Gate Auto- https://aegysgroup.com/
----------
Imaging Diversified
Imaging Diversified was established in 2019 with the aspiration of offering onsite training to his peers through vendors that sell MRI and CT equipment. He received subpar training on more than one occasion after new MRI installations. With the goal to remedy this, he started being more active in sharing his knowledge on scanner utilization starting in 2011 after attending a conference by Dr. Kanal. Over years he was exposed to different vendors and learned the systems to become a superuser. He then shared that knowledge with his peers. This passion later became a business that welcomes application specialists and knowledgeable users that want to share their expertise and get paid to do it.
Links:
Email: Info@imagingdiversified.com
Website: www.imagingdiversified.com
Social Media: Imaging Diversified
Another great Zone3Podcast episode with Field Service Engineer Todd Beaudoin. Todd is originally from North Dakota. Relocating to Arizona to pursue a Bachelor of Science and Electronic Engineering at DeVry University. Starting in the semiconductor industry for the first several years of his career. To when he eventually transitioned into healthcare. He started his training with Fomar MRI manufacturer. There he worked directly with Dr. Raymond Damadian credited as the inventor of Magnetic Resonance Imaging. That very unique experience gave him advanced knowledge of image acquisition which he uses daily to help identify scanner equipment issues.
After that training, he then worked with GE Healthcare for 13 years. Currently, he works for the Mayo Clinic servicing multi-modality equipment, but mostly his time is spent on MRI. Providing multi-vendor service. Dealing with mechanical problems, environmental controls, electronics, electricity, networking problems, etc. Todd encourages anyone interested in the field to pursue it. It’s a great time considering employers offer incentives such as putting you through school to obtain your degree.
Todd discusses his day-to-day operations describing the majority of his time spent is reactive in nature. Responding to issues as they arise. Usually reported to him and his department directly from the technologists that operate the scanner. Remote access allows him the ability to diagnose the problem but he prefers to be more hands-on. In addition to unplanned unexpected issues, preventive maintenance also is not only necessary but valuable to stop problems before it happens. Todd describes one of his biggest hurdles to overcome is scanner time. The department allows him the time to investigate, identify, and fix any problems when they happen. Error logs are the most helpful starting point. Some issues are quick fixes. However, some problems can keep Todd and other technicians in the department there through the night. Something as simple as calibration can take up to 4 hours. Software/hardware upgrades present their own sets of challenges.
Todd expresses the importance of Daily/weekly QA. That data trends the machine, any deviation is usually indicative of a current or upcoming cause for concern. A proactive way to maintain the machine. The logistics of maintaining the temperature of the magnet and scanner environment.
Todd is an absolute genius as are all Field Service Engineers. He credits his training and the people he’s surrounded with. Collectively his team is able to quickly identify a problem and fix it. Downtime translates to a lack of patient care. The sooner he and his team can get it up and running again the sooner the technologist can provide care to that next patient.
About our Sponsor:
Aegys is an innovative leader in the MRI safety industry and the Creator of The TechGate Automatic.
Aegys is committed to providing innovative product and process solutions that enhance overall magnet safety and improve efficiency. TechGate Auto is a Zone 4 Barrier System that keeps patients and MRI technologists safe. TechGate Auto allows technologists to focus on the care of patients and efficient room turnaround rather than worrying about anyone entering the MRI room behind them. Easy to use and designed for the MRI environment, TechGate Auto is deployed whenever the technologist enters or leaves the MR room or via push button remote control, providing an immediate physical restriction of access to all unauthorized individuals.
The use of a “caution” barrier at the entrance to the MR room is now a recommendation of the American College of Radiology MR Safety Committee.
Links
Aegys' Tech Gate Auto- https://aegysgroup.com/
----------
Imaging Diversified
Imaging Diversified was established in 2019 with the aspiration of offering onsite training to his peers through vendors that sell MRI and CT equipment. He received subpar training on more than one occasion after new MRI installations. With the goal to remedy this, he started being more active in sharing his knowledge on scanner utilization starting in 2011 after attending a conference by Dr. Kanal. Over years he was exposed to different vendors and learned the systems to become a superuser. He then shared that knowledge with his peers. This passion later became a business that welcomes application specialists and knowledgeable users that want to share their expertise and get paid to do it.
Links:
Email: Info@imagingdiversified.com
Website: www.imagingdiversified.com
Social Media: Imaging Diversified
Creators & Guests
What is Zone 3 Podcast?
Zone 3 is a podcast that discusses everything MRI. Tune in to hear about the latest advances, optimization techniques, and more! Hosted by Robert and Reggie who are both MRI Technologists. They have an entertaining rapport as they tackle topics like MR safety, imaging protocols, upcoming technology, and so much more.
You can tune into Zone 3 Podcast on YouTube or listen to it on your Podcast RSS Feed! Thanks for Stopping by Zone 3.