How To Balance Guest and Brand Expectations to Create an Ideal Event Experience - Stacey Grant, Mars Hollywood

Stacey Louise Grant is the Guest Experience Manager at Mars Hollywood. In this episode, you’ll hear how she balances guest and brand expectations while ensuring their venue’s business objectives are met.

Stacey gets into common deliverables brands ask for and key elements that are required to pull off a successful event. She also shares insights and tactics on what a core team looks like and needs to get from 0-1.

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Edited and mixed by Nik Mitreski

 

Music by Prince Wa

Produced by the team at PCN Entertainment

What is How To Be A Host?

How To Be A Host with Charles Ewudo is a weekly show bringing you dynamic conversations with exceptional people in nightlife and hospitality covering the business of nightlife and everything you need to know about how to host a party.

PCN Entertainment is the fastest-growing network of platforms and lifestyle brands with unparalleled reach to millennials and Gen Z across luxury nightlife entertainment.

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Find out more about PCN Entertainment at pcnentertainment.com