Scaling Practice Management by Talkie.ai

What's quietly burning out your best clinicians - and what can practice managers actually do about it?

Justin Lambert, CEO at Nomad Health - a leading digital marketplace with access to over 400,000 qualified clinicians - joins Jakub Grajcar to dig into the staffing and flexibility challenges that don't always show up on a P&L.

From how to triage patient calls the right way to why travel clinicians can be an unexpected competitive edge, this is an episode about the human side of running a modern practice - and what AI has to do with all of it.

We dig into:

👩‍⚕️ Justin's #1 tip for growing a sustainable practice - and why patient experience only gets you halfway
🏥 Why clinician experience has been quietly deprioritized for over a decade - and what it's costing practices now
🚑 What travel staffing really solves (spoiler: it's not just filling empty shifts)
💡 How the smartest practice managers flip staffing flexibility from a headache into a competitive advantage
🤖 How Nomad uses AI to help one person manage 100-150 clinician interactions a day - without losing context
🏗️ Why data architecture is the make-or-break factor for any AI system you deploy

👤 Guest: Justin Lambert
LinkedIn: https://www.linkedin.com/in/justin-lambert/
Newsletter - The Road to Better Care: https://www.linkedin.com/newsletters/the-road-to-better-care-7356415114175995905/
Company - Nomad Health: https://bit.ly/4rC2BAF

See how Talkie.ai works - AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg

What is Scaling Practice Management by Talkie.ai?

Scaling Practice Management is the show for healthcare practice leaders who want to grow smarter, not harder. Real stories, proven strategies, and emerging tech — all to help you scale your clinic without burning out your team or sacrificing patient care.