Putting Users First with Jennifer Lambourne of Monzo Bank

Jennifer Lambourne, Knowledge Management Lead at Monzo Bank joins us to discuss her journey into technical writing, sharing Monzo Bank's documentation remit and the most important factor to consider when producing documentation.

Show Notes

Full show notes here: https://document360.io/blog/customer-documentation-with-jennifer-lambourne-of-monzo-bank/

If you enjoyed this episode then please either:
 

• Subscribe, rate and review on Apple Podcasts
• Follow on Spotify

Knowledgebase Ninjas is powered by Document360.

What is Knowledgebase Ninjas?

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.