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I was hanging out with a friend over the weekend who's a leader at a

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local company, four or five hundred employees. He was telling

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me that retention in his division that he leads is super

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high. And in another division it's low. And they're looking for new

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people, looking for things that can help retain

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employees. He intentionally plans in time

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for connection. He's intentionally

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encouraging his team from the way he describes it. And

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that made me think, well, what kind of

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value? First of all, how do people retain employees? And then what type

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of value does that add to a company?

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Welcome to the Decide youe Legacy podcast. Today's episode is

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on how positive relationships in the

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workplace are. Retention strategy number one. Three moves

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that you can make starting today. And this content not only

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relates to the workplace, but it relates to retention

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in any relationship. So long term relationships and

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friendships over time they create

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tremendous benefit because they know you, they know your history. You have

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go tos in your life, these lifelong friends and what can

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lead you to building those types of long term

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relationships. So by the end of this episode,

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I can imagine that you're gonna

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feel like you have tools. In fact, I

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know you're gonna feel like you have tools that can help you build closer

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connections with your family, with your team and

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with your coworker. Relationships

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and really people around you build closer connections.

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How will you make turn these relationships into longer term

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relationships? I'm your host, Adam Gragg. I'm a legacy coach and a family

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therapist. Been a family therapist for over 25 years.

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I'm dedicated to helping inspiring

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people and organizations to face life with courage,

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to live life with courage and relationships are what trigger the

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most fear for people, I find. And that's where the biggest benefit

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is. As you build closer connections. People are

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lonely. People don't feel understood. I hear that in my

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office frequently from clients from businesses.

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They don't feel connected, they feel lost.

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It's a big fear that people have that when I have problems in my life,

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who is going to be there? Who's going to show up for me when I

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need them the most? Who's going to walk through life with me when I need

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them the most? Who's going to help me face my fears and

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when I need help. And for me, I find that

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I'm much more willing to do courageous things when I know people

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are backing me up and they care about me regardless. I have friends that

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are like that in my life and I'm very blessed because of that.

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So here are some statistics that are pretty powerful when it comes to the

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workplace. That's what my friend asked me. He said, do you have any statistics that

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show how connection really helps

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retention? And I told him, well, I've seen them. I can't

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recite them right now. And so I jap GPT it.

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And I got some really cool statistics to share with you today about

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how connection in the workplace impacts not only retention of

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employees, but performance as well. Increased

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revenue over time, performance. We're talking people are focused more

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at work, they're getting things done, they're doing the hard stuff.

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And that retention creates more performance. Who doesn't want

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that? So stronger workplace connections

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equals higher engagement. So one study from

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Gallup found that employees with a

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close friend at work are seven times more likely to

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be engaged in their jobs. And same study,

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highly engaged employees are 59% less

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likely to look for a new job in the next 12 months.

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Pretty cool stuff. So we're talking

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about three moves you can make to

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increase connection in the workplace,

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which will increase employee engagement, which will

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increase longevity of your employees and

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workplace performance. So move number one that you can make is

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to incorporate more purposes into the work,

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into the workplace. Have

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intentional times to focus on the impact that

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this company, your division, your team is making.

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Keep it at the forefront. Mid level managers,

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C suite managers, I don't like that term.

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Hire managers, whatever. We're all leaders. We lead in

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different ways so we can make

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the purpose paramount. You do this by

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talking about successes. You do this by

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focusing on the impact that's being made,

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not only in the lives of your customers, but the impact that your company

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is making in the community, the impact that your company is

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making in the lives of other employees, the

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relationships that are being built in the workplace, you're

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highlighting that and that's building connection. People like to

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rally around a cause, to feel as if what

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they're investing their time and energy into is making

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a difference. That's why testimonial videos are

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so powerful, because they do highlight the impact and the

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purpose. I know you don't probably do that for your company team, but you

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could. It'd be kind of fun. I'd never really thought of that until right now.

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But to actually make an impact video that your team is

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shared with your team, even something that you make with your own phone that you

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send out. So belonging increases

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as you focus on the purpose. Another study,

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this is from hbr,

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not sure what that stands for. It's a study on belonging at

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work. And sense of belonging reduces turnover.

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Employees who feel a strong sense of belonging in their work environment.

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There's a 56% increase in job performance.

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Wow, that's pretty cool. Impacts the bottom line over time and

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a 50% drop in turnover. And then

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compared with company companies with a strong

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workplace culture of connection,

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driven by relationships and trust, they saw an 11%

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lower turnover rate compared to other companies.

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Good. And that's going to pay off right there.

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Losing employees is discouraging. I mean, if you have a great employee and

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they get recruited and go to another employer, I mean, not only can they be

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taking away trade secrets, although they're not supposed to, but can taking

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away all the knowledge they've built up in your work environment. But it's costly to

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hire somebody new and train that person. It's costly to the culture because

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that person is likable and liked there. And so you have to get somebody new

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on the team. That creates anxiety for other employees potentially because they

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don't know it's pushing against, up against their fear. So

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the cost is great to lose somebody. We want to retain our employees,

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our good employees. I mean, there is good turnover. There's

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very good turnover. In fact, some of you listening, you're probably needing to turn over

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a few employees right now as we talk, because you're waiting. Don't do that. That

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causes even, potentially even more damage than keeping an

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employee, than losing an employee. So the move number

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two is be intentional. Remember that you as a

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leader, again, we're all leaders in some facet of our lives. You as

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a leader must go first. You must

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go first. So I was engaging in a team

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development exercise. We lead these for companies.

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And one of the conversations I'll have with the head leader before we do any

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team building activity, which for me it's being vulnerable and

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open with our emotions, how we feel, our struggles, our

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challenges, our life experiences. We're being open. I will say

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they are only going to open up as much as you're willing to open up.

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You have to go first. So if you're going to share things

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where I challenge them to be more open about their lives,

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you got to do it first as the leader. And

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you have to be intentional about it. So it can't just be once a quarter

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at a leadership team meeting or once a

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year at an annual event. No, it has to be something

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you're working into, your interactions with your team. It

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won't happen if you're not intentional with

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being open. And that's how you build connections. Because you don't build

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connections unless you're showing people who you really are. And

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then people have a chance to step up and help you. They see your vulnerabilities,

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they see where you need help, they see your weaknesses, they see your challenges, your

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fears. And the good people in your work environment, you get to see them

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and they're revealed because you're opening up and the leader starts it.

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People will often

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even tell me like I can't get my team to open up. And it's often

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always the same thing. They are not opening up

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themselves. I

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am a fan of team icebreakers.

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Things that get people to be vulnerable. One of my

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favorite icebreakers is where everybody identifies a skill

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in their life that they're fairly good at and then for five

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minutes they teach somebody in the group how to do that

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specific thing. If you like that too and you like

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icebreakers, hit the link to get an article on some of my favorite

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icebreakers as well. Icebreakers, meaning it breaks the ice, it loosens people up,

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it gets people to open up as well. Start meetings off with

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something positive. Even if it's as simple as what

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were the good things that happened last week in your job? What are

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some celebration worthy

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successes from last week? Get people thinking

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and they may come in over time they'll be prepared to come in with a

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positive, but right now in some of your meetings, they may be

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prepared to come in with what's not going well. Thinking that's the focus of the

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meeting change that you don't want that. You want people to be excited about

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meetings because you're celebrating and you're growing and you're solving

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real problems. Which means that in those meetings you're letting

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go of the outcome. Which means that when you're intentional and

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you're opening up, you're letting go of the outcome. Some people may not like it,

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they may be uncomfortable by it. They may even treat you as if you've done

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something wrong and say that that's not appropriate in the workplace.

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Don't listen to them. I'm not trying to get you to do something that's

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unprofessional. I'm simply challenging you to share how you

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feel, to share who you are and to be willing to go first

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and let people know who you are so they're willing to open up and expose

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their giftings and talents and struggles and fears as well.

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You gotta trust the process. Great study on this too

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by SHRM Society of Human Resource Management. The study

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is on employee job satisfaction and engagement. It's a report

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so 94% of employees say that mutual respect and

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Good relationships with coworkers are important to their

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job satisfaction. They don't brush it off. 94% of people say, that's important.

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I gotta have that. I want to have that. Poor workplace

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relationships are cited as a major reason for

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voluntary turnover by 1 in 5 employees.

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This taking the time to invest

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in improving the culture on your team, in your company

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is going to make you money. It's going to decrease

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employee turnover. It's going to increase employee performance.

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So the third,

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the. The third move you can make,

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which I want you to make starting today or starting soon, is

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that you remember

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how you add value. So that's connected to the first move.

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Find purpose, and it's connected to going

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first. But you're remembering how you add

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value. How do you do that? As a leader? You're reminding your team of how

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they individually and corporately. Individually

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is where I'd encourage you to start. Add value.

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You feel as you recognize, as you're recognized by

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other people on your team for what you bring to the table.

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And they point that out. You do a great job at this and that, and

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you're really excellent. I couldn't do it as well as you. And you're reminding them

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of that. You're intentionally reminding them of those great traits.

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You're building them up in a very healthy way. It's not an egocentric way.

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It's a way where they can see how they impact other people's

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lives. And I would encourage you to be specific. Give

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them an example. Hey, I saw what you did

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on. On the project on the

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proposal for XYZ Company. Your

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wording, your grammar, just. You put it together

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in a way that I could not have

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imagined. And it's so creative. I presented it to the

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company. They thought it was amazing. And I just got to give you a lot

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of credit. Your wording, your writing skills are excellent,

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Kelsey. Keep it up. If you give them a specific

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example, it's going to stick for them. More

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related to how they add value. And I would like to go even a step

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further where, for, let's say I had a team of eight people

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where I'd make it a goal to have a list of how they impact

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other people's lives related to their job, which is pretty

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broad because relationships at work are a big part of our

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lives. People find their spouses at work, people find

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their best friends at work. People find the people they hang out with on the

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weekends and their kids make friends with their

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coworkers and people they brush shoulders with professionally.

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It's not what you may think it's much deeper than that

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when it comes to these connections at work. It's a pretty modern

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phenomenon that we work in offices and away from our

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families even. I mean, historically, agriculturally, we worked around

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people that were our family and that were our close friends. That, that's

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the way I find. I find

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encouragement knowing that these are a big deal,

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these relationships are significant, and people want to feel connected

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at work. So you can help them find that. You can help them make their

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own lists of how they add value to other people's lives. That's a great thing

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to look at when you're selling your company as well to

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a potential customer. If you remember how you add value, then you, you

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can help. First of all, you want to understand them, but you can

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help point that out because that's how you can add value to their lives or

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at least remember those things as you interact with them, because that's a

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asset that you bring. So A study by O.C. tanner

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2023 Global Culture Report on

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recognition and connection matter. How they matter. So when employees feel

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recognized and acknowledged,

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they feel connected in the workplace. So when that happens, when employees feel

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recognized and connected, they're 63% more likely to stay

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with their current employer over the next three years.

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That is exactly experientially what I

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have seen. That's what I heard from my buddy over the weekend. That's what

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I hear. And he has the highest retention, I think, in his whole company or

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in the company wide. Very good at retention level in his division. I think he

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has like 25 employees in the company. Company's a thousand plus.

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But locally in Wichita, I think it's 4 or 500. But that's powerful.

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Think about that. 63% more. More likely to stay when

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they feel acknowledged for their contributions.

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Very cool stuff. Now I know for

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me, one of the challenges when it comes to connection is

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I have abandonment fear. And when I am reaching out and connecting with people,

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that abandonment fear can be highlighted. It can be

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triggered. And when we are triggered, and that's about relationships and connecting

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with other people. If I know that when I go into

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interactions where I'm being more open, even challenging

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people, not being the expert, but being open

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and learning and listening, I know that if my abandonment fear gets triggered,

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then all of a sudden I go into old

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unhealthy coping mechanisms. And for me it's the desire to

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isolate. So I'd encourage you to remember that. And remember

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that isolation is exactly what loses employees.

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Employees that are isolated and don't feel connected are the ones that are going to

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end up leaving. Companies that invest in connection driven

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cultures see significantly higher retention and stronger performance. They

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build trust, they increase engagement, they foster a sense of

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belonging. All of which dramatically reduces the

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likelihood that an employee will ever

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leave. So

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to summarize, we can do things

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retention strategy number one,

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relationships. That's retention strategy number one.

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There's actions you can take right away, well,

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at least hopefully soon, to engage

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and to increase that kind of engagement. These moves you can make, I want to

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review them. Number one is create purpose for your team.

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Number two is be intentional in opportunities

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that you create for connection. You must go first or it won't happen. And number

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three, big move number three is remember

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to highlight how they add value. It's not going to

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make them arrogant. It's actually going to make them more likely to

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connect with other people with confidence. Confidence is not arrogance. Confidence is knowing

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what you bring. It's believing in yourself. So

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check out Shatterproof yourself. It's live.

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This is a course on seven small steps to a giant leap in your mental

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health and the Shatterproof community. You interact with people going through the content.

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We do two live events a month. You get to interact

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over the app as well and that's included in your lifetime

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membership. Six months of the Shatterproof communities included.

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We cover relationships. That's step number seven. And we

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also cover perspective, having a good

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attitude overall, that's on. That's step number three

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right there. And so that content is gonna help you

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to go deeper with this podcast content as

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well help you improve your workplace connections. So take action.

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Take action. Nothing makes me more proud and excited than

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hearing from a listener, hearing from a client, how they've applied content.

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Take an action to face a fear and they see results.

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Take action and follow me. Subscribe, leave a rating

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and review wherever you get your podcast content. Check it

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out on YouTube. There is no positive change

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until you decide to change. Decide today.

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Your legacy depends on you acting, doing

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something to decide means eliminating other options.

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Your legacy is the impact that your life has on others.

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I want to close the way I always do. Live the life today

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that you want to be remembered for 10 years after you're gone. You

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decide your legacy. Nobody else. I appreciate you greatly

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and I'll see you next time.