🎧 Episode Summary:
In this episode of The Professional CISO Show, host David Malicoat sits down with David Chamberlin, Managing Director of Strategic Communications Advisory at Orrick, Herrington & Sutcliffe LLP. With a career spanning journalism, corporate communications, PR, and legal advisory, David brings a unique perspective on how CISOs can navigate crises, build trust, and manage reputational risks.
David shares why CISOs must move beyond “bits and bytes” to become business-first leaders, how to prepare for high-stakes moments, and why relationships with legal, communications, and investor relations teams are critical to success.
🔑 What You’ll Learn in This Episode:
• The three-legged stool of crisis management: Business operations, legal risks, and reputational risks.
• Why trust and relationships are central to a CISO’s role during incidents.
• How to leverage mission, vision, and values to guide crisis communications.
• Practical strategies for CISOs to build relationships with GCs, CMOs, and IR teams.
• Why boards of directors need reputational risk expertise alongside cyber and legal advisors.
• Insights on professionalizing the CISO role to gain credibility and leadership influence.
⏰ Episode Highlights:
•
[00:02:00] David Chamberlin’s journey from journalism to cybersecurity crisis communications.
•
[00:10:00] Why professionalizing the CISO role is critical for success.
•
[00:15:00] Understanding the intersection of legal and reputational risks.
•
[00:23:00] The value of having reputational risk experts on the board.
•
[00:33:00] Tactical advice: How CISOs can build key relationships before a crisis hits.
•
[00:36:00] Effective communication during incidents: Truth, trust, and managing expectations.
•
[00:41:00] Rapid-Fire Round: 10 Questions with David Chamberlin.
🎯 Call to Action:
If you enjoyed this episode, please subscribe to The Professional CISO Show on your favorite platform. Don’t forget to rate us, leave a review, and share this episode with your colleagues! Together, we can professionalize the role of the CISO.
🔗 Connect with Us:
🎙️ Guest Information:
David Chamberlin
• Managing Director, Strategic Communications Advisory
• Orrick, Herrington & Sutcliffe LLP
🔍 Related Episodes You’ll Love:
🔖 Hashtags:
#TheProfessionalCISO #CrisisCommunications #ReputationManagement #CybersecurityLeadership #CISO #CyberResilience #ProfessionalizeTheCISO