In this interview, Noémie Papp, Senior Expert for Conduct, Payments & Consumers at the European Banking Authority (EBA), explains why online fraud and scams have become more sophisticated and harder to detect. She highlights the role of emerging technologies such as artificial intelligence and crypto assets in enabling new forms of deception, and the severe financial and emotional consequences for victims.
The discussion explores the EBA’s latest consumer protection campaign, which focuses on financial education and practical steps to prevent fraud. Papp outlines common warning signs, from urgent requests and overpromising offers to untraceable payment methods, and shares advice on what to do if you fall victim. She also touches on broader regulatory efforts, including strong customer authentication and upcoming requirements to further reduce payment fraud. Watch the full interview for insights into how Europe is tackling this growing challenge.
What is Euractiv Talks?
Euractiv Events and Euractiv's Advocacy Lab podcasts are the audio version of our policy debates, stakeholder forums, Policy Triangles, and Thought Leadership interviews. These discussions bring together policymakers from EU institutions, industry stakeholders and civil society representatives to discuss EU policy issues.