Service Evolution

www.cgpconstruction.com
This show is sponsored by CGP Maintenance & Construction Inc.
This episode is sponsored by ProFM

Show Notes

Shownotes
(0:58) Intro
(3:55) Introducing ProFM
(6:17) Welcoming Stormy Friday
(9:11) What are you reading?
(13:36) Keeping employees energized 
(18:32) Addressing the skill gap
(23:31) FM knowledge bank
(28:52) Maintaining the corporate culture
(30:43) Embracing opportunities

Links
Shawn Black
Randy Olson
Stormy Friday  
ProFM 
The Friday Group 

Book Recommendations
https://www.amazon.com/This-Was-Not-Plan-Novel/dp/1501103768 
https://www.amazon.com/My-Dear-Hamilton-Novel-Schuyler/dp/006246616X 
https://www.amazon.com/Factfulness-Reasons-World-Things-Better/dp/1250107814 
https://www.amazon.com/Leading-Character-Minutes-Brilliant-Legacy/dp/1119781647 
https://www.amazon.com/Open-Autobiography-Andre-Agassi/dp/0307388409 

Quotes
“What I find is, if you rely on our team and you ask your team for help, and you ask your team for input, they’ll step up.  They’ll step up to the challenge time after time after time, and that really energizes the team.”  (17:19)

“I think [the corporate work culture] is essential.  I think that is the heart and soul of what we do, and we have to make sure that we have a culture to go back to no matter what our hybrid work environment is going to be.” (29:17) 

What is Service Evolution?

Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward success. Join us as we explore the service leadership world and discover how to make a positive impact today.