Labor is one of the biggest costs in this industry, and in Part 3 of the Remotely+ series, Jason Burns and the team get to the heart of it: trust, and the strategic reason nearshore talent is the one cost a logistics owner can still cut.
Learn more or find talent: https://www.remotelyplus.com
As Matt puts it, a mid-sized logistics owner is stuck. You can't get your trucks any cheaper, you can't pay your drivers any less, and you can't raise your prices. The only lever left is the back office, and that's exactly where this model works.
For this final part, they brought in Michael Frankel, a mid-sized logistics owner who started as a Remotely+ client and was so convinced by the results he became an owner in the business. He shares what happened after COVID sent frontline wages soaring, why paying more wasn't getting him better people, and how one remote hire grew into a full team across multiple positions.
Steve Schoeffler and Matt Cohen walk through the trust factor: the vetting and English-proficiency assessment every candidate goes through, why retention runs significantly higher with nearshore talent from Central and South America, and the honest answer on what happens when a placement isn't the right fit. They also cover how remote and in-office staff build culture together, where AI actually fits alongside a human team, and why there's no upfront cost and no long-term contract, you don't spend a dime until you've interviewed the finalists and picked one.
Guests: Steve Schoeffler and Matt Cohen, co-founders of Remotely+, with Michael Frankel, logistics owner and Remotely+ investor
Watch more on the Last2First YouTube channel.
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What is Last2First Podcast?
Welcome to Last 2 First, the podcast dedicated to exploring the final mile in logistics and the unique challenges faced by business owners in this vital industry. Each episode features insightful conversations with industry experts, entrepreneurs, and thought leaders who share their experiences, strategies, and innovations shaping the future of final mile delivery.
Join us as we dive into topics like optimizing delivery routes, enhancing customer satisfaction, navigating regulatory hurdles, and leveraging technology for efficiency. Whether you're a seasoned logistics professional or a business owner looking to improve your operations, Last 2 First offers valuable insights and actionable advice to help you lead your business to success.
Tune in and discover how to turn the last mile into your first priority!