The Art Of Hospitality

In this first ever in-person recording, Conrad O'Connell and Adam Norko pack the mics and go to Las Vegas for VRMA 2025! A HUGE thank you to VRMA for hosting us at the conference and allowing us to cover this critical moment in the industry for our events. 

We interview four amazing industry experts across OTA, property management and more. Another huge thanks to: 

JJ King, Alex Alioto, Dennis Goedheid & Jamie Lane.

For taking time from their VRMA schedule to record with us. 

Enjoy!

⭐️ Links & Show Notes

What is The Art Of Hospitality?

Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry.

Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation.

We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences.

So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.