Alex Weinstein is equally passionate about marketing and data science, and he’s putting that passion to good use as Chief Digital Officer of Hungryroot.
Although one could easily lump Hungryroot in with other grocery delivery services, the company is investing heavily in artificial intelligence to power customer-facing touch points as well as back-end operations. During this episode of Retail Remix, Alex shares:
- Hungryroot’s key differentiators in the fast-evolving digital grocery space;
- The company’s top customer experience priorities, from personalization to mobile app design;
- How Hungryroot uses behavioral data and zero-party insights to power back-end operations; and
- How AI is helping Hungryroot tackle food waste and reduce environmental impact.
RELATED LINKS
- Learn more about Hungryroot
- Read the latest on artificial intelligence (AI)
Want to hear from other innovative brands like Hungyroot to learn how they’re investing in AI and other cutting-edge technologies? Register for the Retail Innovation Conference & Expo, taking place June 4-6, 2024, in Chicago. Click here to get your ticket and get more tactical tips from her and other forward-thinking executives!
What is Retail Remix?
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.