Founder Views - SaaS, Business, and Beyond

Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.

If you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej.

We talk about how SatisMeter got started, and how they've grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.

Enjoy the conversation!

Show Notes

Ondrej Sedlacek is the CEO and founder of SatisMeter. SatisMeter helps companies measure and improve customer satisfaction through NPS (Net Promoter Score) surveys.

If you're in SaaS, then you've heard about the importance of NPS. If this is a topic you've been interested in learning more about, there's no one better to learn about it than Ondrej.

We talk about how SatisMeter got started, and how they've  grown to help over 400 companies, why everyone should use NPS, and how it reduces churn.

Enjoy the conversation!

What is Founder Views - SaaS, Business, and Beyond?

Founder Views is a podcast for SaaS builders who want real conversations, not recycled playbooks.

Hosted by Kosta Panagoulias, a 2x SaaS founder, the show features in-the-trenches conversations with SaaS CEOs, operators, and experts. Each episode digs into the decisions, strategies, wins, and struggles that shape real companies - practical insights from people actively building, not theorizing.

While the core focus is SaaS growth, leadership, and execution, the podcast also leaves room for broader discussions that help founders think better - whether that’s economics, technology, markets, or other big-picture business topics.

If you want raw, easy-to-follow conversations with people who've actually built something, you’ll feel right at home.