1 01:00:01,250 --> 01:00:02,000 Good morning. 2 01:00:03,958 --> 01:00:06,041 And welcome to morning cereal 3 01:00:12,083 --> 01:00:14,125 Okay, good morning and welcome to Monday. 4 01:00:14,791 --> 01:00:16,375 I hope you had a fantastic weekend 5 01:00:16,541 --> 01:00:17,458 and you just weren't 6 01:00:17,458 --> 01:00:19,166 wishing it away to get to today. 7 01:00:19,541 --> 01:00:19,791 Why? 8 01:00:20,291 --> 01:00:22,583 Because today is National Cabbage Day. 9 01:00:23,000 --> 01:00:24,208 It only comes once a 10 01:00:24,208 --> 01:00:25,958 year, folks, so enjoy it. 11 01:00:26,583 --> 01:00:29,083 And today is also National Family Day, 12 01:00:29,333 --> 01:00:31,500 National Random Acts of Kindness Day, 13 01:00:31,500 --> 01:00:32,541 so those are both great 14 01:00:32,541 --> 01:00:33,833 days for us to focus on. 15 01:00:34,333 --> 01:00:35,708 And of course, it's Presidents Day. 16 01:00:36,250 --> 01:00:37,458 And because of that, maybe 17 01:00:37,458 --> 01:00:38,791 you have the day off of work, 18 01:00:39,166 --> 01:00:41,083 but you might be surprised to know 19 01:00:41,208 --> 01:00:42,208 that that was the point. 20 01:00:42,833 --> 01:00:46,041 Way back in 1971, Presidents Day moved 21 01:00:46,041 --> 01:00:47,291 in an effort to create 22 01:00:47,291 --> 01:00:48,541 more three-day weekends 23 01:00:48,541 --> 01:00:50,125 for the public in the 24 01:00:50,125 --> 01:00:51,458 hope that this would inspire 25 01:00:51,708 --> 01:00:53,291 greater productivity nationwide. 26 01:00:54,000 --> 01:00:55,083 It was believed that at 27 01:00:55,083 --> 01:00:56,125 this point in the year, 28 01:00:56,541 --> 01:00:57,791 the restorative effects 29 01:00:57,791 --> 01:00:58,916 of the winter holidays 30 01:00:58,916 --> 01:01:01,166 have already begun to fade and people 31 01:01:01,166 --> 01:01:02,541 needed another break 32 01:01:02,750 --> 01:01:04,791 to regain some of that lost stamina. 33 01:01:05,541 --> 01:01:07,541 So yes, please, can I have more, please? 34 01:01:08,666 --> 01:01:09,666 Okay, well, let's go ahead 35 01:01:09,666 --> 01:01:10,833 and jump into today's episode 36 01:01:11,000 --> 01:01:12,166 with today's quotes and 37 01:01:12,166 --> 01:01:13,875 one fun, nostalgic quote, 38 01:01:13,875 --> 01:01:14,708 and then a second quote 39 01:01:14,708 --> 01:01:15,708 to tease our book review 40 01:01:15,708 --> 01:01:16,583 later in the episode. 41 01:01:17,208 --> 01:01:17,958 Hopefully one of these 42 01:01:17,958 --> 01:01:18,916 quotes will speak to you 43 01:01:18,958 --> 01:01:20,166 jumpstart your day and your 44 01:01:20,166 --> 01:01:21,666 week in a positive direction. 45 01:01:22,541 --> 01:01:24,625 The first quote is from Michael Jordan. 46 01:01:25,250 --> 01:01:26,583 And quick side note, if you 47 01:01:26,583 --> 01:01:27,750 haven't figured it out yet, 48 01:01:28,291 --> 01:01:29,500 I'm a Genexer that grew 49 01:01:29,500 --> 01:01:30,875 up watching Michael Jordan 50 01:01:31,041 --> 01:01:32,083 become Michael Jordan. 51 01:01:32,583 --> 01:01:34,083 And I had every square 52 01:01:34,083 --> 01:01:35,291 inch of my room covered 53 01:01:35,500 --> 01:01:36,125 in Jordan posters. 54 01:01:36,875 --> 01:01:39,375 So I realize I'm a bit biased here, 55 01:01:39,541 --> 01:01:40,500 but it's hard to argue 56 01:01:40,500 --> 01:01:41,708 about him not being the goat, 57 01:01:42,083 --> 01:01:43,875 but it's even harder to argue about him 58 01:01:43,875 --> 01:01:45,833 not having an incredible work ethic. 59 01:01:46,083 --> 01:01:47,583 He was known as one of the hardest 60 01:01:47,583 --> 01:01:48,750 workers ever to play. 61 01:01:49,583 --> 01:01:51,583 Well, Michael has lots of quotes about 62 01:01:51,583 --> 01:01:52,875 success and failure, 63 01:01:53,250 --> 01:01:55,125 but the one I picked for today is this. 64 01:01:55,416 --> 01:01:57,416 Michael said, quote, some 65 01:01:57,416 --> 01:01:58,916 people want it to happen. 66 01:01:59,250 --> 01:02:00,791 Some people wish it would happen. 67 01:02:01,666 --> 01:02:03,333 Others make it happen, end quote. 68 01:02:03,791 --> 01:02:05,541 So get out there and make it happen. 69 01:02:06,250 --> 01:02:07,458 And today's teaser quote 70 01:02:07,458 --> 01:02:08,541 from the book review is, 71 01:02:09,000 --> 01:02:11,041 quote, nothing good is accomplished 72 01:02:11,333 --> 01:02:12,791 and a lot of damage can be 73 01:02:12,791 --> 01:02:14,125 done if you tell a person 74 01:02:14,250 --> 01:02:16,333 straight out that he or she is wrong. 75 01:02:16,958 --> 01:02:18,625 You only succeed in stripping 76 01:02:18,625 --> 01:02:20,500 that person of self dignity, 77 01:02:21,083 --> 01:02:21,416 end quote. 78 01:02:21,958 --> 01:02:22,875 And we'll go ahead and 79 01:02:22,875 --> 01:02:24,541 unpack that here in just a minute 80 01:02:24,541 --> 01:02:25,666 during the book review segment. 81 01:02:26,041 --> 01:02:27,083 But first let's jump 82 01:02:27,083 --> 01:02:28,583 into our usual dose of fun 83 01:02:28,583 --> 01:02:29,500 and historic facts 84 01:02:29,500 --> 01:02:30,666 from this day in history. 85 01:02:31,458 --> 01:02:32,375 Today's news facts and 86 01:02:32,375 --> 01:02:34,791 birthdays are for February 17th. 87 01:02:35,208 --> 01:02:37,791 Back in 1876, some of you 88 01:02:37,791 --> 01:02:39,333 might be super happy about this, 89 01:02:39,333 --> 01:02:40,416 but I'm not. 90 01:02:41,416 --> 01:02:43,500 Sardines were first canned by 91 01:02:43,500 --> 01:02:45,416 Julius Wolf in Eastport, May. 92 01:02:46,333 --> 01:02:49,041 Then in 1897, the National Congress of 93 01:02:49,041 --> 01:02:49,875 Parents and Teachers, 94 01:02:50,125 --> 01:02:51,250 better known as the Parent Teacher 95 01:02:51,250 --> 01:02:52,708 Association, the PTA, 96 01:02:53,208 --> 01:02:55,125 it was founded in Washington, DC 97 01:02:55,625 --> 01:02:57,375 as the National Congress of Mothers. 98 01:02:58,541 --> 01:03:00,958 In 1938, the first public 99 01:03:00,958 --> 01:03:02,375 experimental demonstration 100 01:03:02,750 --> 01:03:04,666 of Baird Color TV in 101 01:03:04,666 --> 01:03:06,708 London, it laid the foundation 102 01:03:07,000 --> 01:03:08,875 for color TV as we know it. 103 01:03:10,000 --> 01:03:13,291 Then in 1972, the car, the Beetle, 104 01:03:13,708 --> 01:03:15,458 it overtook the Model T as 105 01:03:15,458 --> 01:03:17,500 the world's best selling car. 106 01:03:18,416 --> 01:03:19,916 Then jumping up to 1992, 107 01:03:20,541 --> 01:03:22,833 convicted serial killer, Jeffrey Dahmer, 108 01:03:22,833 --> 01:03:24,291 he was sentenced to 15 109 01:03:24,291 --> 01:03:25,708 consecutive life terms 110 01:03:26,208 --> 01:03:27,625 for the series of gruesome 111 01:03:27,625 --> 01:03:28,833 murders that he had committed. 112 01:03:30,083 --> 01:03:31,541 Then in 2014, American 113 01:03:31,541 --> 01:03:32,708 comedian Jimmy Fallon, 114 01:03:32,708 --> 01:03:33,791 he began hosting the 115 01:03:33,791 --> 01:03:35,666 Tonight Show, replacing Jay Leno. 116 01:03:36,541 --> 01:03:38,583 Then lastly, in 2017, 117 01:03:39,125 --> 01:03:40,708 the discovery of a new, 118 01:03:40,791 --> 01:03:41,875 mostly underwater 119 01:03:41,875 --> 01:03:44,166 continent named Zelandia 120 01:03:44,625 --> 01:03:46,208 in the South Pacific was announced. 121 01:03:46,583 --> 01:03:47,333 It was announced in the 122 01:03:47,333 --> 01:03:48,750 research journal GSA Today. 123 01:03:49,291 --> 01:03:50,666 I think this is incredibly cool. 124 01:03:50,958 --> 01:03:52,041 Apparently it's half 125 01:03:52,041 --> 01:03:53,083 the size of Australia 126 01:03:53,708 --> 01:03:54,708 and it's the largest 127 01:03:54,708 --> 01:03:56,000 of the micro continents. 128 01:03:57,375 --> 01:03:58,083 So there's that. 129 01:03:58,916 --> 01:04:00,291 Well, happy birthday if 130 01:04:00,291 --> 01:04:01,291 your birthday is today. 131 01:04:01,583 --> 01:04:03,583 You share a birthday with a family 132 01:04:03,583 --> 01:04:04,708 favorite in our house, 133 01:04:05,041 --> 01:04:06,041 singer Ed Sheeran. 134 01:04:06,291 --> 01:04:07,583 He turns 34 today. 135 01:04:08,583 --> 01:04:10,625 Socialite Paris Hilton, she's 44. 136 01:04:11,500 --> 01:04:12,416 Lead singer of Green 137 01:04:12,416 --> 01:04:13,583 Day, Billy Joe Armstrong, 138 01:04:14,000 --> 01:04:15,166 he's 53 today. 139 01:04:15,750 --> 01:04:17,875 Then producer Michael Bay, he's 60. 140 01:04:18,583 --> 01:04:20,041 And of course, the GOAT, 141 01:04:20,333 --> 01:04:22,416 Michael Jordan, he's 62 today. 142 01:04:23,166 --> 01:04:24,458 The show today has been 143 01:04:24,458 --> 01:04:25,791 highlighting some of my favorites 144 01:04:26,208 --> 01:04:27,291 and the number one song on 145 01:04:27,291 --> 01:04:28,625 this date is no different. 146 01:04:28,708 --> 01:04:31,083 It's from 1985 and it's the song 147 01:04:31,083 --> 01:04:33,208 "Careless Whisper" by Wham 148 01:04:33,208 --> 01:04:34,375 featuring George Michael. 149 01:04:34,916 --> 01:04:36,541 Okay, depending on my mood, 150 01:04:36,875 --> 01:04:38,166 this song is one of my 151 01:04:38,166 --> 01:04:39,375 favorite songs of all time. 152 01:04:39,916 --> 01:04:41,708 The vibe, the feel, the 153 01:04:41,708 --> 01:04:44,125 saxophone, it's an incredible song. 154 01:04:44,708 --> 01:04:46,500 And incredibly, George 155 01:04:46,500 --> 01:04:47,791 Michael wrote this song 156 01:04:47,791 --> 01:04:49,916 when he was just 17 years old 157 01:04:49,916 --> 01:04:51,250 and he made it up 158 01:04:51,250 --> 01:04:52,291 while he was riding a bus. 159 01:04:53,125 --> 01:04:54,375 Well, George Michael also 160 01:04:54,375 --> 01:04:55,625 wrote the saxophone solo 161 01:04:56,375 --> 01:04:57,750 and he said he got more praise 162 01:04:57,750 --> 01:04:59,666 about that famous saxophone solo 163 01:04:59,666 --> 01:05:00,833 than any of his riding up 164 01:05:00,833 --> 01:05:01,875 to that point in his career. 165 01:05:02,583 --> 01:05:03,375 To this day, George 166 01:05:03,375 --> 01:05:04,583 Michael says he's unsure 167 01:05:04,666 --> 01:05:06,500 why the song was such a big hit, 168 01:05:06,708 --> 01:05:07,916 but it was his biggest 169 01:05:07,916 --> 01:05:09,291 hit as a part of Wham 170 01:05:09,375 --> 01:05:10,666 and as a solo artist. 171 01:05:11,291 --> 01:05:13,250 And at over 11 million copies sold, 172 01:05:13,500 --> 01:05:14,375 it's one of the biggest 173 01:05:14,375 --> 01:05:15,750 selling singles of all time. 174 01:05:16,291 --> 01:05:16,833 And the number one 175 01:05:16,833 --> 01:05:18,666 movie on this date in 1995 176 01:05:19,125 --> 01:05:20,250 was "Billy Madison," 177 01:05:20,625 --> 01:05:22,083 an Adam Sandler movie 178 01:05:22,250 --> 01:05:23,458 back when he was just 179 01:05:23,458 --> 01:05:24,166 starting to put together 180 01:05:24,333 --> 01:05:26,583 a string of comedy hits after hit. 181 01:05:27,416 --> 01:05:28,041 "Happy Gilmore" 182 01:05:28,041 --> 01:05:29,916 followed this movie in 1996. 183 01:05:30,583 --> 01:05:32,250 But "Billy Madison," high level, 184 01:05:32,500 --> 01:05:33,458 the movie is about a 185 01:05:33,458 --> 01:05:34,916 rich 20-something year old, 186 01:05:34,916 --> 01:05:36,625 Billy Madison, Sandler's character, 187 01:05:37,208 --> 01:05:38,500 who goes back to finish each 188 01:05:38,500 --> 01:05:39,875 grade in school as an adult 189 01:05:39,875 --> 01:05:40,750 to prove to his rich 190 01:05:40,750 --> 01:05:42,000 father that he can do it. 191 01:05:42,416 --> 01:05:43,750 And you throw in some cute kids 192 01:05:43,750 --> 01:05:45,041 and a romance with the teacher 193 01:05:45,208 --> 01:05:46,791 and it becomes a comedy classic. 194 01:05:47,583 --> 01:05:48,416 Chris Farley had a 195 01:05:48,416 --> 01:05:49,958 cameo, as did Steve Buscemi. 196 01:05:50,500 --> 01:05:51,958 And Robert De Niro says it's 197 01:05:51,958 --> 01:05:53,375 his favorite movie of all time. 198 01:05:54,083 --> 01:05:55,375 Okay, let's move on 199 01:05:55,375 --> 01:05:56,291 to some personal growth 200 01:05:56,291 --> 01:05:56,916 in the book review 201 01:05:56,916 --> 01:05:58,041 segment of "Morning Serial." 202 01:05:58,458 --> 01:05:59,708 This is where we take a few moments 203 01:05:59,708 --> 01:06:01,208 to reflect on lessons learned 204 01:06:01,583 --> 01:06:02,708 from the current book we're reading. 205 01:06:03,000 --> 01:06:03,791 And currently we're 206 01:06:03,791 --> 01:06:05,041 reading through Dale Carnegie's 207 01:06:05,041 --> 01:06:05,708 "How to Win Friends" 208 01:06:05,916 --> 01:06:06,625 and "Influence People." 209 01:06:06,833 --> 01:06:08,500 It's a timeless book that is consistently 210 01:06:08,500 --> 01:06:09,708 in all the must read lists 211 01:06:09,958 --> 01:06:10,916 and it's packed with rock 212 01:06:10,916 --> 01:06:12,166 solid advice and actions 213 01:06:12,166 --> 01:06:13,291 for all of us to use 214 01:06:13,583 --> 01:06:14,291 and build healthy 215 01:06:14,291 --> 01:06:15,916 foundational concepts to live by. 216 01:06:16,750 --> 01:06:18,083 And today we are finishing 217 01:06:18,083 --> 01:06:19,708 up chapter two of part two, 218 01:06:19,708 --> 01:06:21,000 which is entitled "A 219 01:06:21,000 --> 01:06:22,583 Sure Way of Making Enemies 220 01:06:22,916 --> 01:06:24,000 and How to Avoid It." 221 01:06:24,625 --> 01:06:25,833 Carnegie began this chapter 222 01:06:25,833 --> 01:06:27,875 by revealing the art in conversations, 223 01:06:28,166 --> 01:06:29,583 whether we are right or wrong. 224 01:06:30,375 --> 01:06:31,125 We are learning that 225 01:06:31,125 --> 01:06:32,500 it's difficult to change 226 01:06:32,583 --> 01:06:33,250 someone's way of 227 01:06:33,250 --> 01:06:34,416 thinking and their beliefs. 228 01:06:35,000 --> 01:06:36,083 They are deeply held 229 01:06:36,208 --> 01:06:37,208 and they are associated 230 01:06:37,208 --> 01:06:38,250 with their self-esteem. 231 01:06:39,083 --> 01:06:40,458 And as such, people will 232 01:06:40,458 --> 01:06:42,625 cling to them, even unreasonably. 233 01:06:43,208 --> 01:06:44,583 So we need to artfully 234 01:06:44,583 --> 01:06:45,791 approach these conversations. 235 01:06:46,541 --> 01:06:48,333 Carnegie says it well saying, quote, 236 01:06:48,625 --> 01:06:49,875 "When we are wrong, we 237 01:06:49,875 --> 01:06:50,833 may admit it to ourselves. 238 01:06:51,375 --> 01:06:52,375 And if we are handled 239 01:06:52,375 --> 01:06:53,750 gently and tactfully, 240 01:06:54,125 --> 01:06:55,458 we may admit it to others, 241 01:06:55,791 --> 01:06:58,125 but not if someone else is trying to ram 242 01:06:58,125 --> 01:07:00,583 the unpalatable fact down our esophagus." 243 01:07:01,000 --> 01:07:01,333 End quote. 244 01:07:02,500 --> 01:07:03,916 Carnegie provides two real 245 01:07:03,916 --> 01:07:05,500 world examples of these methods 246 01:07:05,500 --> 01:07:06,583 and he suggests these 247 01:07:06,583 --> 01:07:08,458 examples are typical experiences 248 01:07:08,666 --> 01:07:09,750 of thousands of people. 249 01:07:10,458 --> 01:07:12,375 The first example is about a woman 250 01:07:12,375 --> 01:07:13,958 who approached a business meeting 251 01:07:13,958 --> 01:07:15,250 with a new way of providing 252 01:07:15,250 --> 01:07:16,666 incentives to her employees. 253 01:07:17,416 --> 01:07:18,958 And she initially prepared 254 01:07:19,125 --> 01:07:20,875 and spent her time showing management 255 01:07:21,250 --> 01:07:22,875 how the current system was wrong 256 01:07:23,125 --> 01:07:24,000 and that she had all 257 01:07:24,000 --> 01:07:25,083 the answers to fix it. 258 01:07:25,666 --> 01:07:27,083 Well, that fell flat. 259 01:07:27,416 --> 01:07:28,791 Once she realized her mistake 260 01:07:29,000 --> 01:07:30,125 of basically telling 261 01:07:30,125 --> 01:07:31,375 other people they were wrong, 262 01:07:32,166 --> 01:07:33,375 in the next meeting, she 263 01:07:33,375 --> 01:07:34,833 led them little by little 264 01:07:34,833 --> 01:07:36,083 through points of concern 265 01:07:36,083 --> 01:07:37,208 with the current system. 266 01:07:37,875 --> 01:07:40,500 And with timely, low key suggestions, 267 01:07:41,000 --> 01:07:41,958 she eventually led 268 01:07:41,958 --> 01:07:43,000 them to her conclusions, 269 01:07:43,583 --> 01:07:45,583 which they then gladly accepted. 270 01:07:46,291 --> 01:07:47,416 Here's what she said she 271 01:07:47,416 --> 01:07:48,750 learned from that experience. 272 01:07:49,541 --> 01:07:51,041 Quote, "I am convinced 273 01:07:51,041 --> 01:07:52,500 now that nothing good 274 01:07:52,500 --> 01:07:53,958 is accomplished and a 275 01:07:53,958 --> 01:07:55,291 lot of damage can be done 276 01:07:55,291 --> 01:07:56,833 if you tell a person straight 277 01:07:56,833 --> 01:07:58,500 out that he or she is wrong. 278 01:07:59,166 --> 01:08:00,625 You only succeed in 279 01:08:00,625 --> 01:08:02,666 stripping that person of self-dignity 280 01:08:03,166 --> 01:08:04,666 and making yourself an 281 01:08:04,666 --> 01:08:06,666 unwelcome part of any discussion." 282 01:08:07,166 --> 01:08:07,541 End quote. 283 01:08:08,458 --> 01:08:10,416 In the second example, a lumber salesman 284 01:08:10,625 --> 01:08:11,250 was dealing with an 285 01:08:11,250 --> 01:08:12,416 inspector at a company 286 01:08:12,625 --> 01:08:13,416 that believed the lumber 287 01:08:13,416 --> 01:08:14,916 delivery was not up to grade. 288 01:08:15,625 --> 01:08:16,458 Historically, the lumber 289 01:08:16,458 --> 01:08:18,166 salesman was fiery and combative 290 01:08:18,625 --> 01:08:20,708 and often he won those types of arguments 291 01:08:20,708 --> 01:08:21,750 based on his knowledge 292 01:08:21,750 --> 01:08:22,625 of the lumber grades, 293 01:08:23,041 --> 01:08:24,666 but often still the 294 01:08:24,666 --> 01:08:25,666 lumber would be returned. 295 01:08:26,666 --> 01:08:28,083 After taking Carnegie's course, 296 01:08:28,333 --> 01:08:28,958 the lumber salesman 297 01:08:28,958 --> 01:08:30,250 used a different approach. 298 01:08:30,666 --> 01:08:31,833 And in the next situation, 299 01:08:32,083 --> 01:08:32,958 he had the inspector 300 01:08:32,958 --> 01:08:34,208 keep on loading the truck 301 01:08:34,625 --> 01:08:35,333 and he asked the 302 01:08:35,333 --> 01:08:37,208 inspector to set aside each piece 303 01:08:37,208 --> 01:08:38,208 that did not meet grade. 304 01:08:38,916 --> 01:08:40,083 And he was careful to 305 01:08:40,083 --> 01:08:41,083 say that they did not have 306 01:08:41,083 --> 01:08:42,250 to accept anything that 307 01:08:42,250 --> 01:08:43,291 was not up to standard. 308 01:08:44,208 --> 01:08:44,958 Well, the inspector 309 01:08:44,958 --> 01:08:46,625 began to warm up after a bit, 310 01:08:46,791 --> 01:08:47,750 given the salesman was 311 01:08:47,750 --> 01:08:49,541 not looking to argue. 312 01:08:49,541 --> 01:08:50,833 And the salesman said, quote, 313 01:08:51,083 --> 01:08:51,916 "An occasional 314 01:08:51,916 --> 01:08:54,083 carefully put remark on my part 315 01:08:54,458 --> 01:08:57,000 gave birth to the idea in his mind 316 01:08:57,000 --> 01:08:58,500 that possibly some of 317 01:08:58,500 --> 01:08:59,708 these rejected pieces 318 01:09:00,291 --> 01:09:01,333 were actually within 319 01:09:01,333 --> 01:09:02,583 grade that they had bought." 320 01:09:02,916 --> 01:09:03,333 End quote. 321 01:09:04,458 --> 01:09:06,458 Note here, as we talk about 322 01:09:06,458 --> 01:09:08,000 the art in the conversation, 323 01:09:08,583 --> 01:09:09,750 the salesman said his 324 01:09:09,750 --> 01:09:12,041 carefully placed and timed remarks 325 01:09:12,416 --> 01:09:14,291 gave birth to the idea 326 01:09:14,291 --> 01:09:15,541 in the inspector's mind. 327 01:09:16,583 --> 01:09:19,250 The art is to lead others down a path, 328 01:09:19,583 --> 01:09:21,583 sowing unnoticed seeds, 329 01:09:22,333 --> 01:09:24,541 where the other person begins to see 330 01:09:24,791 --> 01:09:27,916 and believe your idea is their own idea, 331 01:09:28,250 --> 01:09:29,250 or at least your 332 01:09:29,250 --> 01:09:31,833 perspective begins to dawn on them. 333 01:09:33,083 --> 01:09:35,166 So the lumber salesman summed up his 334 01:09:35,166 --> 01:09:36,500 experience like this, 335 01:09:36,750 --> 01:09:39,583 quote, "In that one instance alone, 336 01:09:39,916 --> 01:09:41,208 a little tact and the 337 01:09:41,208 --> 01:09:42,833 determination to refrain 338 01:09:43,500 --> 01:09:44,625 from telling the other man 339 01:09:44,625 --> 01:09:46,208 he was wrong," end quote, 340 01:09:46,625 --> 01:09:49,125 saved his company the sell and money, 341 01:09:49,125 --> 01:09:50,583 and that, quote, "It would 342 01:09:50,583 --> 01:09:52,791 be hard to place a money value 343 01:09:53,000 --> 01:09:54,291 on the goodwill that 344 01:09:54,291 --> 01:09:55,375 was saved," end quote. 345 01:09:55,916 --> 01:09:58,000 So Carnegie closes out chapter two, 346 01:09:58,000 --> 01:09:59,000 making the point that we 347 01:09:59,000 --> 01:10:00,375 need to adjust our perceptions 348 01:10:00,375 --> 01:10:02,333 of people that we are disagreeing with. 349 01:10:02,833 --> 01:10:04,583 We shouldn't look at them as the enemy 350 01:10:04,583 --> 01:10:06,166 and treat them as the enemy. 351 01:10:06,750 --> 01:10:08,208 Carnegie quotes Martin Luther King, 352 01:10:08,208 --> 01:10:09,458 who said of a man that had 353 01:10:09,458 --> 01:10:10,583 different views than him, 354 01:10:10,625 --> 01:10:12,125 quote, "I judge people 355 01:10:12,125 --> 01:10:13,500 by their own principles, 356 01:10:13,833 --> 01:10:15,333 not by my own," end quote. 357 01:10:16,000 --> 01:10:17,458 And Carnegie says that this chapter 358 01:10:17,458 --> 01:10:19,000 is only supporting principles 359 01:10:19,000 --> 01:10:19,875 that have been around 360 01:10:19,875 --> 01:10:21,125 for thousands of years. 361 01:10:21,708 --> 01:10:22,750 And Carnegie quotes 362 01:10:22,750 --> 01:10:24,583 Jesus again saying, quote, 363 01:10:24,833 --> 01:10:25,875 "Agree with thine 364 01:10:25,875 --> 01:10:27,875 adversary quickly," end quote. 365 01:10:28,458 --> 01:10:30,500 And 2,200 years before Christ, 366 01:10:30,958 --> 01:10:33,333 an Egyptian king told his son, quote, 367 01:10:33,583 --> 01:10:36,166 "Be diplomatic, it will help you gain 368 01:10:36,166 --> 01:10:37,625 your point," end quote. 369 01:10:38,166 --> 01:10:39,125 Carnegie sums up the 370 01:10:39,125 --> 01:10:40,250 chapter saying, quote, 371 01:10:40,458 --> 01:10:41,916 "In other words, don't 372 01:10:41,916 --> 01:10:43,083 argue with your customers 373 01:10:43,416 --> 01:10:45,583 or your spouse or your adversary. 374 01:10:46,416 --> 01:10:47,875 Don't tell them they are wrong. 375 01:10:48,458 --> 01:10:49,625 Don't get them stirred up. 376 01:10:50,333 --> 01:10:52,708 Use a little diplomacy," end quote. 377 01:10:53,625 --> 01:10:54,625 Chapter two is entitled, 378 01:10:54,833 --> 01:10:55,791 "A Sure Way of Making 379 01:10:55,791 --> 01:10:57,583 Enemies and How to Avoid It." 380 01:10:58,000 --> 01:11:00,041 And Carnegie's principle number two is, 381 01:11:00,166 --> 01:11:01,208 "Show respect for the 382 01:11:01,208 --> 01:11:02,500 other person's opinions. 383 01:11:03,208 --> 01:11:04,916 Never say you are wrong." 384 01:11:05,625 --> 01:11:07,458 Isn't the human psyche so interesting? 385 01:11:08,125 --> 01:11:10,166 Sometimes we really do boil down 386 01:11:10,166 --> 01:11:12,958 to just simple concepts like self-worth. 387 01:11:14,208 --> 01:11:15,250 Well, I hope your 388 01:11:15,250 --> 01:11:16,958 self-worth is high this Monday 389 01:11:17,166 --> 01:11:18,166 and your week is off 390 01:11:18,166 --> 01:11:19,375 to a fantastic start. 391 01:11:20,041 --> 01:11:22,250 And I forgot to mention it's also 392 01:11:22,250 --> 01:11:23,541 National Pancake Day. 393 01:11:23,916 --> 01:11:25,333 So if you haven't had breakfast yet, 394 01:11:25,333 --> 01:11:25,833 I'm sure the 395 01:11:25,833 --> 01:11:27,166 International House of Pancakes 396 01:11:27,166 --> 01:11:28,791 has some killer deals today. 397 01:11:29,875 --> 01:11:31,750 We start chapter three tomorrow entitled, 398 01:11:32,000 --> 01:11:33,583 "If You're Wrong, Admit It." 399 01:11:33,791 --> 01:11:34,958 So come back for that. 400 01:11:36,041 --> 01:11:38,625 Now go out there today and be like Mike 401 01:11:39,166 --> 01:11:40,291 and make it happen today. 402 01:11:40,833 --> 01:11:41,875 Thanks for joining and 403 01:11:41,875 --> 01:11:43,000 have a fantastic day. 404 01:11:45,750 --> 01:11:47,500 Don't forget to follow and subscribe to 405 01:11:47,500 --> 01:11:48,125 the Morning Serial 406 01:11:48,125 --> 01:11:49,750 podcast on the One Life 407 01:11:49,916 --> 01:11:50,750 Live It channel. 408 01:11:51,291 --> 01:11:53,208 You can find more episodes and videos by 409 01:11:53,208 --> 01:11:54,875 visiting our YouTube channel and the 410 01:11:54,875 --> 01:11:56,500 website at seaningless 411 01:11:56,833 --> 01:11:59,000 and at seaningless.com, where you can 412 01:11:59,000 --> 01:12:00,333 also follow our other 413 01:12:00,333 --> 01:12:01,875 podcast, the Mr. and Mrs. 414 01:12:01,875 --> 01:12:03,041 Inglis podcast and the 415 01:12:03,041 --> 01:12:04,041 Life Happens podcast. 416 01:12:04,875 --> 01:12:06,541 In these other podcasts, we'll dive 417 01:12:06,541 --> 01:12:07,916 deeper into everyday issues, 418 01:12:08,208 --> 01:12:08,958 self-improvement and 419 01:12:08,958 --> 01:12:11,458 well-being, business and finance, and we 420 01:12:11,458 --> 01:12:12,708 welcome special guests too. 421 01:12:13,208 --> 01:12:13,958 So join us. 422 01:12:13,958 --> 01:12:15,291 It'll be a good time, I promise. 423 01:12:16,000 --> 01:12:16,833 Thanks again for listening. 424 01:12:17,083 --> 01:12:18,625 Have a fantastic day and 425 01:12:18,625 --> 01:12:19,208 we'll see you tomorrow.